Hatyai Midtown Hotel

Hotels
Sripoovanart Road , Hat Yai , th

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Facilities

Offsite parking discounted rates available
Clubhouse
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Soundproof rooms
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Review Highlights

Pros:
Friendly, helpful staff
Convenient central location (near mall, KFC, McDonald's)
Clean and comfortable rooms (many mentions)
Free snacks in lobby
Laundry facilities and ironing available
Plenty of parking
Cons:
Serious cleanliness concern (reported insect/bed-bite incident)
Poor soundproofing / corridor and street noise
Only one small lift leading to waits
Very basic / limited breakfast options
Limited in-room storage (no dresser) and occasional odd room layouts

Categories

Cleanliness
1
Mixed reports: many guests describe rooms as clean, but a serious incident reported (possible bed bugs causing bites and rashes) drives a strongly negative overall cleanliness sentiment.
Service
1
Consistently praised: staff described as friendly, polite, helpful and supportive; good customer service and prompt assistance with room issues.
Location
1
Convenient and central location with easy access to mall, KFC, McDonald's and attractions; some complaints about being on a noisy main road and external noise.
Room Quality
1
Mixed: rooms noted as spacious and comfortable by some, but issues with poor soundproofing, odd room layouts and occasional annoying corridor noise; lift scarcity impacts perceived room/building convenience.
Amenities
1
Useful amenities reported (free lobby snacks, public ironing, washing machine/dryer, fast-drying towels, secure elevator access); some limitations noted (only one lift, limited hot drink availability, no dresser).
Value for Money
1
Generally seen as good value by several guests, though a few find the hotel slightly pricey; overall slightly positive value perception.
Food and Beverage
1
Basic offerings: breakfast described as very simple with limited choices; hotel provides free snacks/coffee/toast but breakfast variety and availability could improve.
Overall Experience
1
Neutral overall: many guests appreciate the location, friendly staff and clean/comfortable rooms, but noise issues, limited facilities (single lift) and a serious cleanliness incident balance positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 23:38

Property Description

Experience the charm of Hat Yai at Hatyai Midtown Hotel, your perfect getaway destination!

Prime Location
Positioned just a 13-minute stroll from CentralFestival Hatyai Department Store and close to attractions like Hat Yai Train Station and Chue Chang Temple, our hotel places you in the heart of the action.

Family-Friendly Amenities
With spacious family rooms and a delightful kids' club, we ensure a memorable stay for guests of all ages. Enjoy the comfort of room service and complimentary WiFi throughout your visit.

Welcoming Staff
Our multilingual team is available 24/7, providing you with guidance and assistance in English, Malay, and Thai to make your stay stress-free and enjoyable.

Don't miss your chance to enjoy everything Hatyai has to offer; book your stay with us today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
H
Hiroyuki • extended_group • jp
8
Pros:

部屋は清潔で広い。ガラス壁でトイレとシャワー部分が分かれており、洗面台も別で設置されているので使いやすかった。
スタッフも親切。チェックアウト後も荷物を預かってくれた。

Cons:

中心街から歩くのは少し大変。ただしタクシーで移動しても安い。

2026-03-30 • via Nuitee
A
Azhan • extended_group • my
10
2026-03-29 • via Nuitee
M
Mandy • family_with_children • my
10
Pros:

Great

2026-03-28 • via Nuitee
C
Chuan • family_with_children • my
2
2026-03-26 • via Nuitee
R
Rahim • family_with_children • my
9
Convinient
Pros:

Family Room & Free Flow snacks

2026-03-25 • via Nuitee
H
hor yin • solo_traveller • my
10
Pros:

hotel clean and good location

2026-03-18 • via Nuitee
T
Thian Chang • extended_group • my
9
Comfy room and good location
Pros:

Location is great with access to many attractions nearby. Walking distance to a small mall, KFC, and McDonalds.
Comfy room and super polite and helpful staff.
Free snacks at lobby for hotel guests.

Cons:

Only 1 small lift and sometimes need to wait for a bit more.
Soundproofing was not the best and noise from other rooms can be heard slightly but they do provide earplugs FOC.

2026-03-16 • via Nuitee
K
Konrad • couple • de
9
2026-02-26 • via Nuitee
G
Gary • family_with_children • sg
3
Pros:

Convenient to all places

Cons:

The bed is not clean. My mother in law got bitten by not sure bed bugs or some kind of insects. She found rashes on her neck and shoulder. Went to see doctor the next day.

2026-02-23 • via Nuitee
C
Carlo • couple • lu
8
Pros:

Ottimo staff, pronto a supportarti. Abbiamo avuto problemi con dei vicini di stanza troppo chiassosi che impedivano di riposare e ci hanno spostato al penultimo piano. Ottima colazione gratis: l’hotel non dispone di colazione ma offre bevande calde, toast, latte e cereali, frutta e altri piatti tipici.

Cons:

Posizione non ottimale, di fronte alla strada principale, che è molto rumorosa. Insonorizzazione esterna non ottimale, si sentivano bambini urlare dalla strada.

2026-02-12 • via Nuitee
M
Majkl • couple • dk
8
2026-01-24 • via Nuitee
C
Chan • solo_traveller • my
10
2026-01-20 • via Nuitee
S
Sofea • extended_group • my
10
2026-01-19 • via Nuitee
M
Molly • family_with_children • my
10
Pros:

the property is very clean，staff very nice.

Cons:

only one lift

2026-01-19 • via Nuitee
W
Wee Kee • family_with_children • us
10
2026-01-19 • via Nuitee
K
Ka Yee • extended_group • my
9
2026-01-19 • via Nuitee
B
BiLLY Foo • couple • my
10
2026-01-13 • via Nuitee
B
BiLLY Foo • family_with_children • my
10
2026-01-13 • via Nuitee
M
Mohd Sukri • family_with_children • my
10
Pros:

New hotel

Cons:

The space and layout

2026-01-11 • via Nuitee
E
Elaine • family_with_children • my
5
2026-01-01 • via Nuitee