Paradise Suites Madrid

Hotels
Carretera de Canillas, 15 local esquina , Madrid , es

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Laundry
Luggage storage
Express check-in/check-out
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Review Highlights

Pros:
Friendly, helpful staff
Generally clean rooms and welcome details
Hot tub/jacuzzi praised by several guests
Convenient location (near train station) and parking availability
Quick and polite reception service
Cons:
Very poor soundproofing / a lot of noise at night
Jacuzzi problems: no hot water, leaks, flooding, malfunctioning lights
Rooms are small and cramped; shower may be too tight
Occasional room flooding from jacuzzi issues
Suite placement near reception/entrance causes disturbances

Categories

Cleanliness
1
Multiple reviews praise the hotel as very clean and note welcome details (bombones); one report of a room flooded due to jacuzzi issue, but overall cleanliness is frequently highlighted positively.
Service
1
Consistently positive comments about staff: described as excellent, very friendly and helpful, quick and polite at reception.
Location
1
Location noted as convenient (near train station, easy parking next to a descampado) but several guests report noise from the street/stairs and proximity to reception causing disturbances at night.
Room Quality
1
Multiple negative reports about room size (very small, narrow), poor layout (shower too small), significant issues (flooded room from jacuzzi, doors next to reception), and persistent noise making rest difficult.
Amenities
1
The jacuzzi/hot tub is a highlight for some guests, but there are repeated problems: malfunctioning lights, inability to keep water hot, leaks that flooded the room, and instances where water ran onto the bed.
Value for Money
1
Guests who booked higher-tier suites felt the price/expectation mismatch when rooms were noisy, placed by reception, or when jacuzzi function was limited; overall value is seen as below expectation by some.
Food and Beverage
1
No comments about food or beverage in the reviews; assigned target overall rating.
Overall Experience
1
Mixed overall: strong positives for staff, cleanliness and the concept (hot tub) but undermined for many by noise, small rooms and jacuzzi problems; overall leans slightly positive due to excellent service and some good stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-14 06:40

Property Description

Discover a tranquil escape in the heart of Madrid at Paradise Suites, where comfort meets convenience.

Elegant Accommodations
Our tastefully designed rooms boast air conditioning, complimentary WiFi, and modern amenities like flat-screen TVs, ensuring a relaxing stay whether you’re here for business or pleasure.

Convenient Location
Situated just minutes from key attractions like IFEMA Convention Center and Santiago Bernabéu Stadium, explore the vibrant city with ease, making your stay both exciting and efficient.

Exceptional Service
With a dedicated 24-hour front desk and room service, our friendly staff is always available to cater to your needs, ensuring you feel right at home throughout your visit.

Book your stay with us today and experience the best of Madrid at Paradise Suites!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
D
Dora • solo_traveller • es
7
2026-08-15 • via Nuitee
P
Pilar • solo_traveller • es
10
2026-08-08 • via Nuitee
M
Maryur Johanna • solo_traveller • co
8
2026-08-08 • via Nuitee
C
castro fernandez • solo_traveller • es
10
2026-08-04 • via Nuitee
L
Luis • couple • es
7
Habitación limpia e impecable para estancias cortas
Pros:

En nuestro caso la ubicación en Hortaleza. Es digno de mencionar la limpieza de toda la habitación y baño que dispone de todos los artículos de aseo, cepillo de dientes hasta tapones de agua para los oídos. Mencionó también que se cuida mucho el silencio estando limitado el volumen de los televisores. Son 5-6 habitaciones con personal (muy servicial y amable) las 24 horas del día

Cons:

Es adecuado para una estancia corta de 1-2 días porque aunque dispone de mesita y 2 sillas no es espaciosa. Tiene otro uso que no nos importó ni nos importunó en absoluto. No esperes encontrar frigorífico

2026-08-02 • via Nuitee
M
Markel • couple • es
9
2026-08-02 • via Nuitee
R
Rocío • couple • es
7
Cómodo
Pros:

Está muy bien apañado, tienes todo lo que necesitas en un espacio reducido.

Cons:

A lo mejor una neverita no vendría mal, pero en general, muy bien

2026-08-02 • via Nuitee
I
Isaac • couple • es
10
2026-07-25 • via Nuitee
D
Daniel • solo_traveller • es
4
2026-07-22 • via Nuitee
S
Sheyla • solo_traveller • es
10
2026-07-18 • via Nuitee
M
María Teresa • extended_group • es
10
2026-07-18 • via Nuitee
S
Sergibeth • couple • es
10
2026-07-18 • via Nuitee
M
MªDEL CARMEN • couple • es
10
Estancia recomendable en Madrid
Pros:

La habitación estaba genial y el trato en recepción fantástico! Muy amables en todo momento.

2026-07-13 • via Nuitee
E
eduardo Luis • solo_traveller • es
10
2026-07-12 • via Nuitee
R
Raquel • solo_traveller • es
9
todo muy muy amable y comodo
2026-07-12 • via Nuitee
R
Rivero chuello • couple • es
10
Excelente
Pros:

La comodidad y limpieza

2026-07-11 • via Nuitee
E
Enrique • couple • es
10
Volvería a repetir
Pros:

Limpieza , ubicación y trato del personal

Cons:

Todo bien

2026-07-05 • via Nuitee
D
Domingo • couple • es
10
2026-06-28 • via Nuitee
J
Jose julio • couple • es
6
2026-06-26 • via Nuitee
B
bandar • solo_traveller • sa
10
2026-06-26 • via Nuitee