Ponto Alto Hotel

Hotels
R. da Atalaia 184 , Lisbon , pt

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Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Clean rooms and well maintained
Friendly, helpful staff
Very central/convenient location
Lockers and luggage storage available
Well-equipped kitchenette/apartment amenities
Cons:
Significant street/pub noise at night
Poor/very basic or missing breakfast (no eggs, few options, no dairy-free)
Rooms can be very small or lack comfortable seating
Intrusive emergency light in a room reported
Thin walls / noise between rooms

Categories

Cleanliness
1
Multiple reviews highlight very clean rooms and well-maintained spaces ('muy limpio', 'Hôtel très propre', 'It was clean'). Overall cleanliness is a clear positive.
Service
1
Staff repeatedly described as friendly and helpful (assist with lockers, welcoming, responsive). One report of awkward staff presence at breakfast, but overall service is positive.
Location
1
Location is central and convenient (close to shops, old town, great area) but several guests report significant street/pub noise at night, reducing comfort for light sleepers.
Room Quality
1
Mixed: some rooms praised as spectacular and well equipped, others described as very small, hard beds, missing a good chair, and an intrusive green emergency light—comfort is inconsistent.
Amenities
1
Amenities like lockers, kitchenette equipment (coffee maker, microwave, iron, hairdryer) and luggage storage are valued; minor missing items reported (mop/broom) but overall useful facilities.
Value for Money
1
Standard quality for this hotel tier
Food and Beverage
1
Consistent complaints about breakfast: very basic or nearly non-existent (toast/jam/no eggs/no dairy-free options), forcing guests to eat out — clear negative sentiment.
Overall Experience
1
Overall mixed to slightly negative: clean and conveniently located with friendly staff, but noise, tiny rooms for some, and poor breakfast lead to disappointment for several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 17:55

Property Description

Discover the perfect blend of comfort and convenience at Ponto Alto Hotel, located in the heart of vibrant Lisbon!

Modern Rooms
Unwind in our spacious, air-conditioned rooms featuring free Wifi, flat-screen TVs, and luxurious private bathrooms. Some units even include well-equipped kitchens with modern appliances for a home-away-from-home experience.

Convenient Amenities
Enjoy hassle-free stays with our elevator access and luggage storage services. Start your mornings right with a delightful continental breakfast, with the option of enjoying it in the comfort of your room.

Prime Location
Explore the city’s rich history just moments away! With St. George's Castle and the stunning Rossio Square nearby, you'll have the best of Lisbon at your doorstep.

Experience the essence of Lisbon today—book your stay at Ponto Alto Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
M
Monica • solo_traveller • es
7
Si arreglan lo de la luz puede ser casi perfecto
Pros:

La habitación estaba espectacular, todo muy limpio y el hecho de tener lockers es lo mejor me ayudaron muchísimo en mi estancia, el personal amable y el desayuno estaba bien

Cons:

La habitación tiene una luz de emergencia gigante verde que no se puede apagar y da en toda la cara mientras duermes, es muy molesto. Y aparte también había Mucho ruido, se escucha todo, mi habitación estaba en el segundo piso y abajo era la cafetería así que escuchaba a todos los entraban y salían y en la calle al ser un lugar de fiesta pasa mucha gente gritando.

2026-03-19 • via Nuitee
A
Annalisa • couple • it
8
Pros:

Colazione buona , avrei apprezzato latte o yogurt vegetale

Cons:

Mancanza di opzioni vegetali nella colaxiobe

2026-03-17 • via Nuitee
J
Jana • couple • de
10
Had a super great stay. Staff was incredibly friendly and helpful.
2026-03-17 • via Nuitee
A
Alla • couple • ua
10
Pros:

Номер очень чистый, уютный с большой кроватью и отличной ванной комнатой. Номер маленький для продолжительного проживания, а для 1-2 ночей то что нужно. Гостиница недалеко от центра и магазинчиков.

Cons:

Окна выходят на шумную улицу, слышно, как гуляет молодеж))

2026-03-15 • via Nuitee
N
Nicole • solo_traveller • de
7
Tolle Unterkunft mit netten personal
Pros:

Unkompliziert einchecken. Gepäck konnte dort hinterlegt werden.

Cons:

Gab es Nix.

2026-03-13 • via Nuitee
M
Manuel • couple • fr
9
2026-03-13 • via Nuitee
I
Inge Rolf • solo_traveller • no
8
Fint sted midt i hjertet av byen.
Pros:

Helt ny minileilghet i hjertet av den gamle bydelen i Lisboa. Godt utstyrt.

Cons:

Leiligheten manglet en god stol å sitte på.

2026-03-12 • via Nuitee
I
Ioanna • couple • gr
9
2026-03-12 • via Nuitee
C
Carla • couple • fr
10
Pros:

Great place in great area

2026-03-10 • via Nuitee
A
Andreas • solo_traveller • dk
10
2026-03-08 • via Nuitee
M
Mikael • solo_traveller • se
6
Pros:

Rent, fräsht, bra kuddar

Cons:

Ingen frukost innan 8 gör det till ett dåligt alternativ för affärer och folk som ska resa tidigt. Lite hård säng, lite knepig kod

2026-03-05 • via Nuitee
L
Lisa Wiese • couple • de
7
2026-03-05 • via Nuitee
D
david • solo_traveller • fr
10
Hôtel très propre, très bien entretenu
Pros:

La propreté et le personnel

Cons:

Rien

2026-03-03 • via Nuitee
O
olivier • couple • fr
7
Pros:

Le studio est bien équipe ( télé , cuisine avec équipement cafetière, micro onde ,fer à repasser, sèche cheveux..)
Bien pour faire la fête pubs , restaurant ..

Cons:

Le petit déjeuner inexistant rien à manger (2 pain mie et des flocons d’avoine…sur la petite table en photo😩)
Nous avons eu une dépense supplémentaire sur notre séjour , le faite d aller déjeuner en dehors de l établissement
Et le bruit de la rue le vendredi soir( le week end surtout) , le faite qu il soit placée dans la rue des pubs jusqu a 3h du matin , critique à voir selon ce que l on cherche (si vous êtes jeune et cherchez la fête le soir c est top )

2026-03-01 • via Nuitee
S
Sharon • couple • ca
5
We were sort of disappointed with our stay as the property seemed more like a hostel than an actual hotel.
Pros:

It was clean

Cons:

The “breakfast” is simply toast, jam & regular yogurt (no dairy-free), no real protein. Two staff members stood there while we ate, it felt awkward. The room was so very tiny and the walls are paper thin.

2026-03-01 • via Nuitee
C
cecile • family_with_children • fr
9
Appartement idéal pour un séjour dans Lisbonne
Pros:

Appartement très bien situé dans Lisbonne.
Très confortable, bien équipé, propre.
Personnel accueillant.
Idéal pour un séjour de 3 jours, 2 personnes
A recommander

Cons:

RAS

2026-03-01 • via Nuitee
(
(Anna paola • couple • it
9
Pros:

Posizione, non passano auto, alloggio nuovo e confortevole . Fantastica la possibilità di lasciare nei Locker a piano terra i bagagli il giorno del check in e del check out.

2026-02-28 • via Nuitee
I
Iván • couple • es
9
2026-02-26 • via Nuitee
H
helen • couple • gb
9
2026-02-24 • via Nuitee
L
Liping • couple • ca
6
The place is convenient and their staff are very friendly. The fire alarm was triggered at night. We stayed outside for
Pros:

Location is convenient. The staff are nice.

Cons:

The breakfast is very basic, no eggs even.

2026-02-23 • via Nuitee