Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful natural setting / tranquility
Attentive and cordial staff (many reports)
Clean, comfortable rooms for most guests
Good breakfast and restaurant cited frequently
Peaceful, ideal for couples or getting away
Cons:
Poor value for money and at least one double-billing incident
Distance from town / hidden access at night
Inconsistent service (some staff unhelpful, luggage assistance lacking)
Amenity issues: pools closed for maintenance, jacuzzi cleanliness
Room maintenance problems: weak shower, AC issues
Breakfast delays or limited offerings reported by some

Categories

Cleanliness
1
Generally reported as clean and well maintained in many reviews (rooms, forest-like grounds, breakfast area), though occasional issues noted (jacuzzi debris, pools sometimes dirty).
Service
1
Mixed but leaning positive: several guests praise attentive, cordial and helpful staff; however, there are notable reports of unhelpful reception and lapses in fulfilling requests.
Location
1
Strong positive sentiment for the natural, tranquil setting and scenic surroundings; some consistent complaints about distance from the village and hidden/difficult access at night.
Room Quality
1
Rooms described as comfortable, airy and new by several guests, but multiple reports of weak showers, intermittent AC problems and isolated maintenance issues.
Amenities
1
Property offers multiple pools, jacuzzi and nearby waterfalls and a restaurant; amenities are appreciated but there are instances of pools closed for maintenance and jacuzzi cleanliness problems.
Value for Money
1
Consistently negative: guests report the stay not worth the price, significant billing errors (double charge) and other service failures impacting perceived value.
Food and Beverage
1
Mixed: many praise the breakfast and restaurant as very good, while others report limited breakfast, delays, or specific poor dishes/service in the restaurant.
Overall Experience
1
Many guests describe a wonderful, tranquil experience connected to nature and good hospitality, though serious service/value issues temper some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 10:26

Property Description

Welcome to Azzuro Hotel, your luxurious retreat nestled in the heart of Guaramiranga!

Indulgent Comfort: Experience unparalleled comfort in our air-conditioned rooms, each featuring a private bathroom, flat-screen TV, minibar, and coffee machine. Enjoy breathtaking mountain views while relaxing on your private balcony, designed for your complete relaxation.

Gourmet Dining: Savor delightful Brazilian cuisine at our on-site restaurant, or unwind at the bar with a refreshing drink. Start your day with a delicious buffet, à la carte, or American breakfast, ensuring you fuel up for your adventures.

Exciting Amenities: Dive into our inviting outdoor swimming pool or bask in the sun on our terrace. Our knowledgeable reception staff is ready to share tips and guided experiences, allowing you to explore the stunning landscapes of Guaramiranga.

Book your unforgettable stay at Azzuro Hotel today and immerse yourself in luxury!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
R
Rogerio couple br
10
2026-07-22 via Nuitee
B
Bárbara couple br
10
2026-06-25 via Nuitee
M
Márcia couple br
9
Lugar calmo, pacífico. De fato, pra remover as energias
Pros:

O lugar é incrível

Cons:

Entregaram o café da manhã no quarto, mas no primeiro dia, o café deixou a desejar. O pão estava velho, o cuscuz que pedimos não veio, não perguntaram o sabor do suco, pouca fruta. O almoço não veio bem servido

2026-06-12 via Nuitee
M
Marcelo couple br
10
2026-05-28 via Nuitee
K
Kaique couple pt
10
Lugar incrível .
Pros:

O lugar em si, é um paraíso , confortável , agradável, aconchegante. Conexão com a natureza.
Comida do restaurante é fora do normal de bom.

Cons:

Da acomodação em si , não tenho o que reclamar , tudo foi maravilhoso , único ponto que fiquei meio sem entender , foi que me cobraram uma taxa de serviço no final da estadia , sendo que já tinha alugado por aqui com taxas e impostos inclusos . Questionei , mas não souberam me explicar, só falaram que estavam cobrando agora na saída . Mas enfim. Paguei . Mas sai de lá com um sentimento de questionamentos .

2026-05-21 via Nuitee
R
Raphael couple br
6
Razoavel , decepcionante . Muita expectativa pra um pessimo resultado
Pros:

Gostei da localização

Cons:

A jacuzzi nao funciona . O ar condicionado pingou agua na minha cabeca a noite toda

2026-05-19 via Nuitee
R
Rafael solo_traveller br
10
2026-05-12 via Nuitee
D
Delano solo_traveller br
9
Pros:

Estrutura muito boa, e local lindíssimo.

Cons:

Café da manhã muito abaixo do esperado.

2026-05-08 via Nuitee
Águeda Fabiana couple br
6
2026-05-04 via Nuitee
M
Marcello couple br
10
Momentos únicos
Pros:

Funcionários prestativos , natureza exuberante , comida muito boa , acomodação excelente

2026-04-22 via Nuitee
B
Bruno couple pt
10
2026-04-22 via Nuitee
B
Beatriz couple br
10
Sossego
Pros:

Da qualidade das mantas e colchas

Cons:

Melhorar a qualidade das cortinas. Estão curtas e isso causa a entrada de luminosidade com facilidade.

2026-04-18 via Nuitee
F
Franciscosouto extended_group us
10
2026-04-09 via Nuitee
N
Natacha couple br
10
Pros:

Voltaria mil vezes, um verdadeiro paraíso, local excelente para descanso e se reconectar!

2026-03-30 via Nuitee
R
Rafael family_with_children br
9
2026-03-25 via Nuitee
A
Andréia couple br
9
2026-03-21 via Nuitee
P
Prisco couple br
9
Ambiente agradável, excelente custo benefício
Pros:

Ambiente calmo e tranquilo, boas instalações
Muita natureza em volta

Cons:

Distância da cidade

2026-03-16 via Nuitee
R
Railma family_with_children br
10
Ótimo hotel
Pros:

Gostaria de agradecer pela excelente estadia. Fui muito bem atendida, o hotel é muito organizado e toda a equipe é extremamente atenciosa e prestativa. Foi uma experiência muito agradável.

O hotel também se destaca por estar em meio à natureza, um lugar onde a gente até esquece a conexão do celular e passa a se conectar com a tranquilidade, o silêncio e a beleza natural do ambiente, tornando a estadia ainda mais especial.

Gratidão a toda a equipe pelo cuidado e pela recepção.

2026-03-12 via Nuitee
T
Tristan couple fr
10
Exceptionnel
Pros:

La tranquillité, le confort.

Cons:

Le manque d’information concernant le prix des produits en chambre

2026-02-25 via Nuitee
I
Iana extended_group br
10
Tudo lindo perfeito Funcionarios educados
Pros:

De tudo , tudo perfeito

2026-02-22 via Nuitee