Notto Zicatela Hotel

Hotels
Oaxaca SN , Puerto Escondido , MX

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Luggage storage
Airport shuttle
Non-smoking throughout
Outdoor pool
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Beachfront, central yet private location
Calming, unique design and ambience
Highly attentive staff (cleaning, turndown, service)
Staff will arrange food/drinks from nearby
Cons:
No on-site restaurant or bar
Limited on-site amenities

Categories

Cleanliness
1
Staff were described as incredibly attentive with cleaning and turndown service being seamless; clearly positive cleanliness impression.
Service
1
Staff repeatedly praised as incredibly attentive, handling cleaning, turndown, and arranging food/drinks from nearby — strong positive service sentiment.
Location
1
Described as a perfect location: on the beach, near the center yet tucked away and quiet — clearly positive location sentiment.
Room Quality
1
Design described as wonderfully calming and unique, indicating a positive room/ambience quality.
Amenities
1
Noted lack of a restaurant or bar on site; this absence is a clear amenity shortfall for the property.
Value for Money
1
Standard quality for this hotel tier
Food and Beverage
1
No on-site restaurant/bar (negative), though staff mitigated this by fetching items from nearby — net slightly negative for F&B.
Overall Experience
1
Overall stay described positively: calming design, excellent location, and highly attentive staff made for a good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-31 00:40

Property Description

Welcome to Notto Zicatela Hotel, your luxurious escape in beautiful Puerto Escondido!

Stunning Accommodations: Indulge in our stylishly designed air-conditioned rooms featuring modern amenities including a flat-screen TV, coffee machine, and a cozy seating area, ensuring your stay is both comfortable and memorable.

Spectacular Views and Relaxation: Enjoy breathtaking sea views from select rooms or unwind by our inviting outdoor swimming pool. With access to a private beach area, the idyllic setting is perfect for sunbathing, swimming, or taking leisurely walks along the shore.

Convenient Services: Our dedicated concierge service is here to cater to all your needs, including luggage storage and paid airport shuttle service to and from Puerto Escondido International Airport, just 4.3 miles away.

Don't wait to experience this paradise—book your stay at Notto Zicatela Hotel today!

Important information:

Due to nearby construction, you may experience some noise. We appreciate your understanding, as this situation is beyond our control. Despite this, we remain committed to providing you with a unique and welcoming stay in Puerto Escondido. Thank you!
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
A
Arturo • couple • mx
8
Viaje a Zicatela
Pros:

La privacidad del hotel y las habitaciones son extraordinarias. Las condiciones del hotel son ideales para no ser molestado durante la estadía y gozar de tranquilidad.

Cons:

El hotel no tiene amenidades ni restaurante. La cafetería es muy limitada y no tienen elevador, por lo que hay que cargar el equipaje a la habitación.

2026-10-16 • via Nuitee
N
Natalia • couple • gb
3
Security concerns where our room door was left wide open twice
Pros:

Beautiful hotel architecture and very comfy beds

Cons:

Our room door was left wide open by staff twice, which is a very serious safety and security concern. After reporting this, no one spoke to me in person about the issue and I had to ask to speak to the manager, Giselle. She was very polite and said all the right things but there was little-to-no follow-through. I had to seek her out a few times for a resolution. She eventually agreed to refund a night's stay but it's been 4 days since I've checked out and I am yet to hear from her. I've emailed her and chased the team multiple times, but she sadly hasn't responded.

Outside of the security issue, there were lots of things that made the hotel not worth the price tag: builders overlooking our private terrace and plunge pool meant that we couldn't use it, there was construction dust in our private pool, the balcony door was left open by cleaning staff (letting insects in), blocked sink, coffee not refilled and utensils not cleaned. Some of these are relatively small things but shouldn't be happening given the cost to stay there

2026-10-13 • via Nuitee
E
Enid Astrid • couple • mx
10
Feliz
Pros:

La amabilidad en recepción y el servicio del bar

Cons:

Que no hay restaurante

2026-10-11 • via Nuitee
E
Elena • solo_traveller • es
10
Pros:

This hotel is beautiful. The room was very clean and nice. It had a small jacuzzi. It was perfectly decorated and had a small balcony with sea views. The location is perfect and it has direct access to the beach. The amenities of the hotel are great, swimming pool, small bar area, etc

2026-10-11 • via Nuitee
A
Acoyani • couple • mx
10
Love it !
Pros:

The design , clean elegant

2026-10-10 • via Nuitee
M
Maria Fernanda • couple • mx
10
Pequeño oasis en punta zicatela
Pros:

Las recámaras están increíbles. Tienes todo lo que necesitas

2026-09-15 • via Nuitee
R
Rodrigo • couple • mx
10
Espectacular. Sin duda regresamos
Pros:

Lugar increíble, ubicación espectacular.

Cons:

Todo me gustó

2026-08-24 • via Nuitee
A
Alon • solo_traveller • il
7
2026-08-21 • via Nuitee
S
Sophia • family_with_children • ca
10
Amazing stay at a beautiful hotel located on the beach
Pros:

Hotel was beautiful, clean and well located, right on the beach. The room was lovely and was perfect for my husband, daughter and I. The lounge chairs were always available, whether at the pool or at the beach. One of the hightlights of our stay was Adrian, the bartender at the beach bar. He was amazing and was truly instrumental in making our stay an experience. So kind and thoughtful. I've worked in the hotel industry so I'm very critical of the experience provided by staff. Adrian was a great host and the hotel (and its guests) are lucky to have him.

Cons:

The only caveat would be the construction taking place next door to the hotel which woke us up in the morning some times.

2026-08-16 • via Nuitee
S
Sara • couple • cl
9
2026-08-15 • via Nuitee
R
Raul • couple • es
8
Muy buen lugar
Pros:

Diseño y localización.

Cons:

El hotel es precioso pero creo que el precio es muy elevado para lo que ofrecen.

2026-08-15 • via Nuitee
J
Jordan • couple • us
10
2026-08-10 • via Nuitee
F
Francesca • couple • us
10
Spectacular place. Go before it’s impossible to get into.
Pros:

Gorgeous property, stunning facilities and overall just a really beautiful place to spend time. Even though it’s near the busier part of La Punta, it’s so serene and quiet. The beach and pool access are amazing. Also have to shout out Adrian (the beach bartender) he took such amazing care of us and really made it the most special week. He’s so talented and cares so much!

Cons:

-

2026-08-05 • via Nuitee
M
mauricio andres • couple • mx
9
2026-07-25 • via Nuitee
S
sandra • family_with_children • pe
4
Buenas habitaciones pero servicio cero
Pros:

La habitación muy buena y cómoda

Cons:

El servicio….bo había servicio…el barsito que estaba en la
Playa que supuestamente estaba abierto nunca lo estaba…construcción al lado trabajando sábados y domingos todo el día….arreglando poltronas frente a la
Piscina con herramientas un peligro y nada bonito de ver….

2026-07-23 • via Nuitee
M
maria • solo_traveller • us
10
Beautiful
Pros:

Beautiful

Cons:

Beautiful

2026-07-18 • via Nuitee
J
joaquin • extended_group • mx
10
2026-07-14 • via Nuitee
D
Duarte • couple • pt
8
2026-06-30 • via Nuitee
C
Christian • couple • us
10
2026-06-20 • via Nuitee
M
MARIA JOSE • couple • cl
10
Pros:

Amazing boutique hotel. Brand new ! Nice architecture mixed with mexican pottery and details. Very private and comfortable. Feels like home. Staff very gentle. Location was super! Over the beach and Walking distance from all shops and restaurants.

2026-04-29 • via Nuitee