Goto Islands Resort Hotel Margherita Narao

Hotels
712-3 Naraogo, Shinkamigoto, Minamimatsuura , Narao , jp

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Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Sauna
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Delicious dinner
Friendly restaurant staff
Spacious, quiet and comfortable rooms
Cons:
Dirty room glass / cleanliness issues
Staffing shortages and unsympathetic cancellation/refund handling
Front-desk poor attitude
Onsen facility broken

Categories

Cleanliness
1
Guest explicitly reported dirty room glass and perceived understaffing affecting cleaning quality.
Service
1
Multiple notes of poor service: front-desk attitude criticized and handling of a medical/emergency-related cancellation described as unsympathetic.
Location
1
Location not mentioned in reviews; assigned a positive offset to balance overall score while noting no explicit praise or complaint about location.
Room Quality
1
Room reported as spacious, quiet, and comfortable (Japanese review).
Amenities
1
Onsen/hot-spring facility was broken and guests received heated tap water instead, a direct amenities complaint.
Value for Money
1
Guest stated poor value for money (性價比不夠) given price versus service/cleanliness.
Food and Beverage
1
Dinner repeatedly praised as very tasty and restaurant staff described as friendly.
Overall Experience
1
Mixed-to-negative overall impression due to service/cleanliness issues and refund handling, tempered by good dinner and comfortable rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-12 11:07

Property Description

Escape to the serene Goto Islands Resort Hotel Margherita Narao, your perfect getaway nestled in the heart of Narao.

Exceptional Dining Experience
Indulge in a delightful Asian breakfast each morning, prepared with fresh, local ingredients, ensuring your day starts on a delicious note.

Relaxation Awaits
Unwind in our sauna after a day of exploring or stay connected with complimentary WiFi throughout the hotel, making your stay both comfortable and convenient.

Comfortable Accommodations
Each air-conditioned room is thoughtfully designed, featuring modern amenities like a flat-screen TV, fridge, and an ensuite bathroom, providing you with all the comfort of home.

Experience the perfect blend of relaxation and adventure. Book your stay at Goto Islands Resort Hotel Margherita Narao today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
M
MANAMI • solo_traveller • jp
10
2026-04-13 • via Nuitee
G
GOTO1O1 台日交流工作室 • extended_group • jp
3
房間玻璃沒有乾淨、可以感受到人手不足。性價比不夠，唯一餐廳好吃也親切，以上。
Pros:

餐廳的晚餐非常美味，餐廳人員也很親切。

Cons:

總共訂了5個房間，抵達上五島時同行的人在船上因為低血糖昏迷緊急送醫，有一個房間一泊二食必須要取消。第一時間電話告知飯店卻被要求因為已經付款了又是當日取消所以無法退費，覺得不近人情。還說「如果是船不開可以退費」很難想像這間飯店的處理方式～船的航運竟然比人命還重要。就算只是退一點點也覺得對方有重視，覺得運營模式很有問題。

2026-04-09 • via Nuitee
G
GOTO1O1 台日交流工作室 • solo_traveller • jp
3
感覺是一間想要製造高質感住宿卻還沒有完全到位的飯店。價格高質感但服務和清潔度並沒有。
Pros:

晚餐

Cons:

櫃檯小姐處理事情的態度和對應方式

2026-04-09 • via Nuitee
A
Akie • couple • jp
9
2026-04-01 • via Nuitee
S
Susumu • solo_traveller • jp
8
Pros:

部屋が広くて静かで快適に過ごせました。

Cons:

残念ながら温泉設備故障で水道水の沸かし湯でした。

2025-12-06 • via Nuitee