Abby's House Hotel

Hotels
168/28 Phang Muang Sai Kor,Tambon Patong, Amphoe Kathu, Phuket , Patong Beach , th

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Air conditioning
Room service
Terrace
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Pros:
Friendly, welcoming owner
Helpful receptionist
Clean rooms reported by several guests
Good value for money
Daily housekeeping offered
In-room amenities (AC, hairdryer, toiletries)
Flexible late check-in and assistance with documents
Quiet at night, reasonable walk to attractions
Cons:
Cockroaches reported in a room
No mosquito net
Refused refund for a disabled guest

Categories

Cleanliness
1
Mixed reports: several guests praised 'clean rooms', but one review explicitly reports cockroaches and no mosquito net — overall negative impact on perceived cleanliness.
Service
1
Generally positive service notes (very friendly owner, helpful receptionist, assisted with late check-in and document copies, daily housekeeping calls) but marred by a report that the hotel refused a refund for a disabled guest.
Location
1
Mentioned as well located — about a 15-minute walk to Bangla Street and quiet at night; positive location sentiment.
Room Quality
1
Rooms described as clean with air conditioning and necessary basics (hairdryer, toiletries); however cockroach report lowers the score slightly.
Amenities
1
Guests list useful in-room amenities (AC, hairdryer, toothbrushes, soap, conditioner); absence of mosquito net noted as a drawback.
Value for Money
1
Explicit praise for 'great value for the price' and a recommendation based on cost versus offerings.
Food and Beverage
1
Not mentioned in reviews — standard quality for this hotel tier.
Overall Experience
1
Mixed overall: strong positives around friendliness, helpfulness and value are offset by cleanliness concerns (cockroaches) and a serious service complaint (refused refund for a disabled guest), resulting in a net negative overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 07:01

Property Description

Experience the vibrant charm of Abby's House Hotel, perfectly situated in the heart of Patong Beach.

Prime Location: Enjoy the convenience of being just a 15-minute stroll from the stunning Patong Beach and within easy reach of popular attractions like Jungceylon Shopping Center and the Phuket Simon Cabaret.

Comfortable Accommodations: Each room boasts air-conditioning and free WiFi, ensuring a restful haven after a day of exploration. With private bathrooms, guests can relax in privacy and comfort.

Exceptional Service: Our dedicated 24-hour front desk and room service cater to your every need, making your stay seamless and enjoyable.

Discover the ideal getaway in Patong Beach—book your stay at Abby's House Hotel today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
K
Karteris • extended_group • gr
10
Pros:

Very friendly owner and clean rooms

2026-03-05 • via Nuitee
C
Chamseddine • couple • be
8
2026-02-13 • via Nuitee
M
MR SUWAN • solo_traveller • th
2
2026-01-28 • via Nuitee
P
Petar • couple • bg
2
Pros:

The receptionist was a good person.

Cons:

There are cockroaches in the rooms. Also no mosquito net.

2026-01-06 • via Nuitee
Валентина • couple • ru
10
Pros:

Очень гостеприимный хозяин, заселили ночью без проблем, помог с копиями документов.

2026-01-05 • via Nuitee
P
pierre nicolas • couple • fr
1
Pros:

Ils ont pas voulu le remboursement pour une perzonne handicapé

2026-01-04 • via Nuitee
Y
Ysf • couple • be
7
2026-01-04 • via Nuitee
D
Delia Elena • extended_group • es
10
Recommened
Pros:

Great value for the price! The room was clean, and every day they called to ask if I wanted housekeeping. The room had air conditioning and all the necessary amenities, including a hairdryer, toothbrushes, soap, conditioner, etc. It was well located, just a 15-minute walk from Bangla Street, so no noise at night. The owner was also very friendly and welcoming. Highly recommend!

2025-11-14 • via Nuitee
M
Mohamed • young couple • bh
6
Pleasant
2025-03-29 • via Nuitee
W
Want • young couple • au
10
Exceptional
2025-03-22 • via Nuitee
K
Kiran • young couple • in
10
Exceptional
2025-03-01 • via Nuitee
R
Ronald • young couple • gb
8
Very good
2025-02-23 • via Nuitee
A
Andrew • young couple • au
8
Very good
Pros:

Place was nice but a little over priced due to being high season but other than that is a decent place

2025-02-17 • via Nuitee
T
Tolga • young couple • tr
4
Disappointing
2025-02-05 • via Nuitee
S
Santanu • group • in
5
Passable
Pros:

The location was good. The beach was about 1.5 Kms walk. The locality was not noisy.

Cons:

The hotel did not meet our expectation considering the price we paid. After reaching Phuket, we realized that we would have got a similar hotel and rooms at a much cheaper price. There were no staff to help with the luggage. The hotel is run by a family. However, the room was cleaned during the day.

2025-02-02 • via Nuitee
M
Megan • young couple • gb
10
Exceptional
2025-01-16 • via Nuitee
A
Alexander • group • ru
8
Very good
2024-12-21 • via Nuitee
H
Hillsinterail • young couple • gb
10
Exceptional
Pros:

Spacious room with fridge and air conditioning. Small balcony but it was okay.
Very good value, the owner was very helpful and polite.
Roof top pool was small but was good to cool down, but for the price it was worth it
7-11, 5 minute walk
15 minutes walk to night market and walking street
Construction work across the street, entertainment watching from the pool, couldn't hear any noise from our room

2024-04-13 • via Nuitee
E
Edwin • solo traveller • th
6
Room ok after discounted price but no advertised swimming pool
Pros:

The room was mostly tidy, the bed was very clean, there was big cabinet, tv, airco, little sofa, the hotel is not far from shops, nightlife etc. The owner was friendly and gave me some helpful tips regarding taxis.
The owner agreed to a partial refund after I complained about the lack of a usable swimming pool.

Cons:

At check-in there was nobody there. I called the phone number on the desk a few times but got no reply. After maybe half an hour I finally received a phone call and eventually met the apologetic owner and got the key to my room (402).
The room was mostly tidy but there were still long black hairs that didn't belong to me in more difficult to reach places. The shower head is placed in a holder that is held in place by only 1 screw (but there are 2 screw holes), making that holder swivel in place, meaning the shower head will randomly swivel in all directions before falling out and just dangling by the hose. This means you have to hold the shower head in one hand and wash yourself with the other hand, awkward.
The airco's swivel system was broken, instead there were some plastic diffusers placed in front of it directing the cold air down, down to the sofa and the desk where you'd sit, making it too cold to sit there. The balcony was tiny and could feature at most 2 plastic chairs, there was 1.
I booked the hotel because of the advertised swimming pool but the swimming pool was only half full and not actively being filtered, there were cigarette butts and insects floating in the stale water. Swimming pool is a big word anyway, it's small, more like the size of an L-shaped jacuzzi. The showers that are by the pool were not functional, no hoses, no shower heads, nothing. So the hotel should not advertise as having a swimming pool.
Not the hotel's fault but a new building is being constructed right next door (March 2024), meaning very loud construction noises as of 08:15 or so. They've only just started with the foundation so the noise will be there for a while.
The lift is very slow and makes concerning noises, it's probably ok but especially with a Patong wide power outage I experienced when there I was very glad I wasn't locked in that lift.

2024-04-03 • via Nuitee
A
Artur • young couple • ru
7
Good
2024-03-03 • via Nuitee