Botum Domrey Hotel

Hotels
53 Oknha Chhun St. (240), Khan Doun Penh , Phnom Penh , kh

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Terrace
Family rooms
Lift / Elevator
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Review Highlights

Pros:
Excellent central location near Royal Palace
Friendly, helpful staff and 24h reception
Spacious rooms with balconies and bathtubs
Rooftop pool
Good value compared to nearby hotels
Cons:
Housekeeping and cleanliness problems (not cleaned, odors)
No on-site restaurant or food/drink vending
Limited amenities (no spa, minimal additional services)
Occasional room assignment issues (windowless room)

Categories

Cleanliness
1
Multiple guests reported poor housekeeping (rooms not cleaned, dirty cloth left on shelf) and strong unpleasant odors in at least one room; cleanliness is a clear weak point.
Service
1
Staff repeatedly described as friendly and helpful, reception open at all hours and assistance with belongings noted; some housekeeping responsiveness issues but front-desk service is generally positive.
Location
1
Consistently praised — central, close to the Royal Palace and attractions, many nearby eateries and shops; location is a strong selling point.
Room Quality
1
Rooms often described as spacious, some with balconies and bathtubs; occasional issues (a windowless room given to a guest) but overall room comfort is positive.
Amenities
1
Rooftop pool is a notable plus, but the hotel lacks a restaurant, spa, and on-site food/drink vending which limits amenities.
Value for Money
1
Described as good value by multiple guests relative to other hotels in the area; overall perceived as reasonable pricing for location and room size.
Food and Beverage
1
Frequently noted absence of hotel restaurant or on-site food/drink options; guests must go out for breakfast and meals, which detracts from convenience.
Overall Experience
1
Mixed overall impressions: several guests highly satisfied (roof pool, staff, rooms) while others do not recommend due to cleanliness and limited services; slightly positive on balance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-30 21:54

Property Description

Discover the perfect blend of luxury and comfort at Botum Domrey Hotel, where your unforgettable stay in Phnom Penh awaits!

Exquisite Accommodation
Experience restful nights in our elegantly designed air-conditioned rooms featuring modern amenities such as flat-screen TVs, fridges, and private bathrooms. Select rooms boast private balconies that offer stunning city views for an extra touch of relaxation.

Refreshing Poolside Retreat
Take a dip in our shimmering outdoor swimming pool or unwind on the terrace, surrounded by a serene atmosphere. It's the ideal spot to cool off after a day of exploring the vibrant city.

Convenience at Your Fingertips
With a 24-hour front desk and free WiFi throughout the property, your every need is catered to. Plus, enjoy easy access to nearby attractions like the Royal Palace and Sisowath Quay.

Don't miss the chance to experience the elegance of Botum Domrey Hotel—book your stay today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
H
HARLEY • solo_traveller • us
8
2026-07-06 • via Nuitee
L
Liviu • couple • gb
10
2026-07-04 • via Nuitee
J
Jonas • couple • nl
10
Een super fijn hotel met uitzicht uit het zwembad en netjes personeel.
Pros:

Ontzettend aardig personeel (dat ook Engels kan spreken). Zwembad op het dak was geweldig. Prachtig uitzicht. Kamer was zeer netjes met een fijne douche.

2026-07-03 • via Nuitee
M
Mariella • couple • ch
9
2026-06-23 • via Nuitee
D
Damon • solo_traveller • ie
9
2026-06-09 • via Nuitee
P
Puk • couple • nl
7
Prima
Pros:

De ligging

Cons:

De kamer was erg klein

2026-05-25 • via Nuitee
M
Michael • couple • kh
10
Very comfortable and a great location
Pros:

The staff was great. The facilities are very clean. The bed was very comfortable.

Cons:

I have no complaints about the property

2026-05-18 • via Nuitee
R
Rupert • extended_group • gb
8
Pros:

Great location

2026-05-16 • via Nuitee
C
Charley • couple • gb
9
Good location great value lovely room
Pros:

Good location, room was perfect, rooftop pool was amazing and so was the gym. Great value for money, would definitely return here!

2026-05-15 • via Nuitee
J
Julia • solo_traveller • au
8
Pros:

Good location, can walk to the palace and the river. Plenty of restaurants and bars around. Room was very clean, decent sized bathroom. The rooftop pool is a great space.

Cons:

The bed was very hard. The card reader for the power has a constant flashing light and the do not disturb button is constantly illuminated, both lights up the room at night.

2026-05-10 • via Nuitee
E
Enzo • couple • fr
10
2026-05-01 • via Nuitee
N
Nicholas • solo_traveller • gb
8
2026-04-30 • via Nuitee
N
naveen kumar • solo_traveller • ae
9
Pros:

Good

Cons:

Location

2026-04-28 • via Nuitee
C
Cheyenne • couple • gb
10
2026-04-18 • via Nuitee
S
Sophie • couple • fr
8
Pros:

Tout.

Cons:

Rien

2026-04-08 • via Nuitee
F
Faye • couple • nl
8
2026-04-01 • via Nuitee
V
Veronique • solo_traveller • fr
10
Hotel recommandé
Pros:

Hotel calme bien situé proche du palais royal
Chambre propre et spacieuse ( lit un peu dur à mon gout)
Grande salle de bains
Bouilloire frigo clim
Piscine sur le toit

2026-04-01 • via Nuitee
M
Matteo • couple • it
6
Nice view from rooftop, but not clean and staff not cooperating
Pros:

The hotel is in a great location, the highlight is definitely the view from the rooftop pool

Cons:

I checked into my room and the shower drain didn’t work, and the room was not cleaned properly as I found chunks of hair on a chair and some surfaces like the night stand were sticky and had to clean them myself. I mentioned this to reception, who apart from fixing the drain didn’t do anything else, no room change, no cleaning, no partial refund. The next day, after spending the day out, I was surprised to come back to a room that hadn’t been cleaned, and I complained again. At that point I gave up as I was leaving the next day. Really not cool. On top, everything looks old and without a care for detail, and the AC in the gym doesn’t work properly

2026-03-31 • via Nuitee
R
Robin • solo_traveller • nl
10
2026-03-28 • via Nuitee
J
Julien • extended_group • fr
8
2026-03-28 • via Nuitee