Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Non-smoking throughout
Shuttle service (additional charge)
Staff adhere to local safety protocols
First aid kit available
Invoice provided
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Good location
Spacious room
Cons:
Dirty bathroom
Poor service
Insects in the room
Unpleasant experience

Categories

Cleanliness
1
The bathroom was described as disastrous and very dirty.
Service
1
The service was lamentable, with only one staff member providing good treatment.
Location
1
The location is convenient with amenities nearby.
Room Quality
1
The room was described as terrible with bed bugs and cockroaches.
Amenities
1
Basic amenities not provided as expected.
Value for Money
1
Guests felt it was a waste of money given the poor conditions.
Food and Beverage
1
Not mentioned in the reviews.
Overall Experience
1
Overall, the experience was disappointing and did not meet expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-17 12:05

Property Description

Welcome to the Galaxy Star Hotel, your cozy retreat in the heart of Dubai!

Prime Location
Situated just a stone's throw away from iconic attractions like the Burj Khalifa and Dubai Mall, our hotel is perfectly located for both the adventurous and the leisure-seeking traveler.

Comfortable Accommodations
Our well-appointed rooms feature modern amenities, including air conditioning, flat-screen TVs, and private bathrooms. Select rooms come with a lovely balcony, providing a serene space to unwind after exploring the city.

Convenient Amenities
Enjoy complimentary Wi-Fi throughout the hotel, 24-hour front desk service, and convenient airport transportation to make your stay hassle-free. Don’t forget to start your day with a delicious continental breakfast!

Discover the charm of Dubai from the Galaxy Star Hotel—book your stay today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
M
Marcel • couple • es
4
Me decepcionó, el hotel no es tan malo pero la experiencia en sí no fue la mejor
Pros:

Bonita estética y habitación grande

Cons:

La atención del personal fue lamentable, solo un un chico de recepción se comportó muy bien con nosotros, pero con respecto a los demás la verdad el trato deja mucho que desear, me hospedé una semana allí y por más que pedía en recepción cosas básicas como papel de bater o jabón de manos finalmente nadie me lo entregaba, Además un trato bastante desagradable al hacer el checking y check out, así como también llaman desde recepción cada día por teléfono a todas las habitaciones ofreciendo el mismo safari y a la misma hora, otro aspecto es que el baño era desastroso y muy sucio.

2026-03-02 • via Nuitee
O
Owezmurat • couple • ae
5
2026-03-02 • via Nuitee
V
Vásárhelyi • couple • hu
9
Nagyon hangulatos.
Pros:

Nagyon jó helyen van a szállás, minden van 3 percen belűl supermarket, étterem, gyógyszertár.

Cons:

A fürdőszoba kissé leharcolt volt.

2026-03-01 • via Nuitee
M
Mohammad Zahangir • couple • bd
10
Pros:

good for business traveller

2026-02-28 • via Nuitee
M
Marat • solo_traveller • ru
9
2026-02-26 • via Nuitee
V
Vishal • solo_traveller • in
2
2026-02-08 • via Nuitee
M
Michele • extended_group • it
4
2026-01-05 • via Nuitee
M
Maya Channel • solo_traveller • ma
1
Pros:

Its the worst hotel in dubai nothing is good . The staff are really bad they don't respect you they are Very rude👎

Cons:

The room it's terrible i pay for 2 months and no one cleaning the room and there are so much bed bugs and cockroaches . They don't change the bedding they don't wash anything. Please don't waste your money .The toilet in my room is moldy, broken, and the water doesn't circulate; there's no hot water.

2025-11-21 • via Nuitee
عمسمس • couple • sd
8
2025-10-11 • via Nuitee
A
Abdelaziz Hannachi • solo_traveller • dz
7
2025-09-19 • via Nuitee
M
M.f • solo_traveller • nl
9
Pros:

Good

Cons:

I like

2025-07-24 • via Nuitee
I
Idris_Danfulani • solo_traveller • gb
7
2025-07-16 • via Nuitee
P
Papa • extended_group • sn
6
2025-07-03 • via Nuitee
S
Suhail • solo traveller • in
9
Good. Pleasent stay..good staff
Pros:

The staffs were very co-operative.

Cons:

In some rooms the noise from outside air exhaust might trouble your stay. But the staff switched my room and I am very thankful.

2025-06-09 • via Nuitee
M
Malek • solo traveller • jo
10
Best friendly stuff ever
Pros:

I really appreciate the friendly staff, especially Taha, Abo Taleb, and Mohammad. They are always kind, helpful, and greet me warmly every morning.

2025-06-02 • via Nuitee
A
Aissa.zehar • review category business travellers • dz
6
Pleasant
2025-05-25 • via Nuitee
A
Ahmed • young couple • qa
3
Poor
2025-05-22 • via Nuitee
R
Reden • solo traveller • kw
10
Will book again
Pros:

Cleanliness is topnotch, good and cheap food around, near grocery store. Street going to the hotel is good as it was perfume street. Friendly and accommodating staff its like 5 star hotel hospitality.

Cons:

No bad that I experienced.

2025-03-22 • via Nuitee
I
Issac • solo traveller • ae
10
Best and affordable hotel and amazing staff
Pros:

Staff are so good and the owner
And a best hotel in a reasonable price
Friendly environment
Easy accessable for everything like restaurant etc

Cons:

I will rate 5 stars

2025-03-19 • via Nuitee
P
Perera • young couple • lk
2
Very poor
2025-02-25 • via Nuitee