Hagia Sophia Palace Hotel

Hotels
SULTANAHMET Meydan Arkası Sk. no 34122 no 5 bina no 5 , Istanbul , tr

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Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Central location close to main attractions and transport
Consistently praised cleanliness of rooms and bathrooms
Good value for money / economical for budget travelers
Friendly and helpful staff in several reviews
Clean, bright rooms with good views reported by some guests
Cons:
Severe check-in/communication problem: late check-in policy, reservation cancellation and no refund reported
Inconsistent service: some reports of inattentive staff
Room issues: cold rooms (needed heater), wrong bed/view assignments
Amenities shortcomings: very slow Wi‑Fi, no slippers/iron, repeated requests for towels/toilet paper

Categories

Cleanliness
1
Multiple reviewers highlight very clean rooms and bathrooms; several comments call the hotel 'very clean' and praise bathroom/toilet cleanliness.
Service
1
Mixed but with serious negative incidents: several guests praise friendly/helpful staff, but there is a strong complaint about nonexistent communication, strict check-in cancellation and no refund, plus at least one mention of inattentive staff.
Location
1
Repeatedly described as centrally located, very close to the mosque/historic centre and convenient for sights and transport (tram), frequently cited as a major positive.
Room Quality
1
Rooms are described as clean and bright by many, but there are recurring issues: cold rooms (need for additional heater), incorrect bed/view bookings, and occasional lack of expected items.
Amenities
1
Some useful amenities (kitchen access, elevator, heater provided on request) but negatives include very slow Wi‑Fi, missing slippers/iron and multiple requests needed for towels/toilet paper.
Value for Money
1
Several guests call the hotel economical or good for the price (explicit mention of being affordable and satisfactory for budget ≈£30/night).
Food and Beverage
1
No mentions of food or beverage services in the reviews; assigned the target overall rating.
Overall Experience
1
Overall mixed: many highly positive stays (would return/recommend) but significant negative experiences (booking/check-in cancellation and poor communication) reduce the aggregate experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-31 03:15

Property Description

Discover the charm of Istanbul at the Hagia Sophia Palace Hotel, perfectly situated in the heart of the city, just steps away from iconic landmarks.

Prime Location
Enjoy the convenience of being just an 8-minute walk from the historic Blue Mosque and within a mile of Hagia Sophia, immersing you in the rich culture of Istanbul right at your doorstep.

Comfort & Convenience
Our well-appointed, air-conditioned rooms feature modern amenities including a flat-screen TV, coffee maker, and a private bathroom. Some rooms boast balconies with stunning city views, ensuring your stay is as comfortable as it is enjoyable.

Exceptional Service
Experience unparalleled hospitality with our 24-hour front desk and room service, complemented by free WiFi and on-site private parking for a hassle-free stay.

Make your reservation today and embark on an unforgettable Istanbul adventure!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
H
Hazim • solo_traveller • ch
6
2026-04-17 • via Nuitee
A
abdellatif • solo_traveller • ma
2
Cons:

La chambre n'est pas propre. Et il ya boucoupe de bruit.

2026-04-14 • via Nuitee
I
Imane • couple • cz
10
2026-04-14 • via Nuitee
V
Varghese Raju • solo_traveller • in
9
Pros:

Everything walkable distance. The manager very friendI stayed with my family. I highly recommend this hotel. The staff were very friendly. It's within walking distance of everything.

2026-04-13 • via Nuitee
R
Rina • solo_traveller • mx
8
Pros:

Great location. Most major attractions all easily walkable from the hotel. Room was clean and comfortable . Staff were very helpful.

2026-04-13 • via Nuitee
I
ion cristea • family_with_children • ro
10
Pros:

A fost primitori

Cons:

Apa nu era fierbinte

2026-04-13 • via Nuitee
Y
Yamina • family_with_children • fr
10
Sejour de luxe
Pros:

Emplacement bien situé au centre des commerces et de la ville. Accès facile. Transport à proximité. Personnel accueillant, sympathique et respectueux. Je recommande cette hôtel. C'est le top.

2026-04-06 • via Nuitee
N
Natasha • solo_traveller • gb
1
2026-04-04 • via Nuitee
O
Oumaima • extended_group • de
10
2026-03-30 • via Nuitee
S
Sophie • solo_traveller • gb
6
Was okay for a short stay
Pros:

Room was clean, staff were friendly, plenty of nice restaurants nearby. Mosque next door not too loud. Has an elevator.

Cons:

Room was not cleaned throughout my 5-day stay. Had to ask reception for more toilet roll. Noise echoes through the hotel, and walls are thin, which is annoying at 1am when trying to sleep. Hotel only takes cash. 15 min uphill walk to Blue Mosque and Hagia Sofia.

2026-03-29 • via Nuitee
S
Sejfudin • extended_group • ba
10
2026-03-29 • via Nuitee
S
Stephy • extended_group • ec
10
Pros:

Me parece económico y muy cerca de todo está en el centro a pocos metros de la mezquita, es cálido y muy buena la atención

2026-03-28 • via Nuitee
E
emie riza • family_with_children • my
10
2026-03-25 • via Nuitee
E
Emina • family_with_children • si
10
2026-03-24 • via Nuitee
Z
Zhunuskaliev • couple • kz
10
2026-03-24 • via Nuitee
E
Emina • family_with_children • si
10
Pros:

Prijaznost, dostopnost, blizu mesta

Cons:

/

2026-03-23 • via Nuitee
S
SARA • extended_group • si
10
Pros:

Bivanje v tem hotelu je bilo res odlična izkušnja. Osebje je bilo izjemno prijazno, ustrežljivo in vedno pripravljeno pomagati. Soba je bila čista, urejena in zelo udobna, z vsemi potrebnimi udobji za prijetno bivanje.
Lokacija hotela je odlična, saj omogoča enostaven dostop do vseh glavnih znamenitosti. Celotno vzdušje v hotelu je zelo prijetno in sproščujoče😊
Z veseljem bi se še vrnili in hotel priporočam vsem, ki iščejo kakovostno in brezskrbno bivanje🥰

2026-03-23 • via Nuitee
I
Ibraheem • extended_group • gb
10
Pros:

Nice place

2026-03-22 • via Nuitee
A
Antonella • family_with_children • de
9
Pros:

everything perfect

2026-03-20 • via Nuitee
I
IVAN • extended_group • es
2
Pros:

Hotel bien situado

Cons:

Atención mala con habitaciones frías y personal despreocupado .

2026-03-15 • via Nuitee