Hagia Sophia Palace Hotel

Hotels
SULTANAHMET Meydan Arkası Sk. no 34122 no 5 bina no 5 , Istanbul , tr

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Central location close to main attractions and transport
Consistently praised cleanliness of rooms and bathrooms
Good value for money / economical for budget travelers
Friendly and helpful staff in several reviews
Clean, bright rooms with good views reported by some guests
Cons:
Severe check-in/communication problem: late check-in policy, reservation cancellation and no refund reported
Inconsistent service: some reports of inattentive staff
Room issues: cold rooms (needed heater), wrong bed/view assignments
Amenities shortcomings: very slow Wi‑Fi, no slippers/iron, repeated requests for towels/toilet paper

Categories

Cleanliness
1
Multiple reviewers highlight very clean rooms and bathrooms; several comments call the hotel 'very clean' and praise bathroom/toilet cleanliness.
Service
1
Mixed but with serious negative incidents: several guests praise friendly/helpful staff, but there is a strong complaint about nonexistent communication, strict check-in cancellation and no refund, plus at least one mention of inattentive staff.
Location
1
Repeatedly described as centrally located, very close to the mosque/historic centre and convenient for sights and transport (tram), frequently cited as a major positive.
Room Quality
1
Rooms are described as clean and bright by many, but there are recurring issues: cold rooms (need for additional heater), incorrect bed/view bookings, and occasional lack of expected items.
Amenities
1
Some useful amenities (kitchen access, elevator, heater provided on request) but negatives include very slow Wi‑Fi, missing slippers/iron and multiple requests needed for towels/toilet paper.
Value for Money
1
Several guests call the hotel economical or good for the price (explicit mention of being affordable and satisfactory for budget ≈£30/night).
Food and Beverage
1
No mentions of food or beverage services in the reviews; assigned the target overall rating.
Overall Experience
1
Overall mixed: many highly positive stays (would return/recommend) but significant negative experiences (booking/check-in cancellation and poor communication) reduce the aggregate experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-31 03:15

Property Description

Discover the charm of Istanbul at the Hagia Sophia Palace Hotel, perfectly situated in the heart of the city, just steps away from iconic landmarks.

Prime Location
Enjoy the convenience of being just an 8-minute walk from the historic Blue Mosque and within a mile of Hagia Sophia, immersing you in the rich culture of Istanbul right at your doorstep.

Comfort & Convenience
Our well-appointed, air-conditioned rooms feature modern amenities including a flat-screen TV, coffee maker, and a private bathroom. Some rooms boast balconies with stunning city views, ensuring your stay is as comfortable as it is enjoyable.

Exceptional Service
Experience unparalleled hospitality with our 24-hour front desk and room service, complemented by free WiFi and on-site private parking for a hassle-free stay.

Make your reservation today and embark on an unforgettable Istanbul adventure!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
S
Selim • family_with_children • de
10
Im Vergleich zu anderen Hotels in der Nähe ist diese Unterkunft sehr gut.
Pros:

Die Lage ist sehr gut, in 10 min kann man zu fuss zum Sultan Ahmet Park sein oder einen nächtlichen Spaziergang am Meer machen

2026-08-15 • via Nuitee
M
Marisa de Sousa • solo_traveller • pt
10
Pros:

Os funcionários, as instalações, a localização

Cons:

O quarto era muito bom mas pequeno

2026-08-14 • via Nuitee
K
K • solo_traveller • rs
10
Best VIEW ever
Pros:

The staff was always there, anything you need they will assist.
We had car trouble when leaving and they arranged for electrician to repair the car and we truly appreciate everything they did.
You can ask for any extra towels, anything you need from them they will make sure you have anything you need.
Parking is not free but they will take good care of your car as I mentioned someone is always there and they have cameras securing the location.
Hotel is very beautiful and new. You have elevator going up 2 of 3 floors.
They have free Wi-Fi that is stable and working fine for multiple people without any issues.
Everything was clean.
But the BEST, breathtaking moment is the balcony. We had one privat balcony in our room, and the view. THE VIEW!!!! You could see the sea and it is very beautiful.
Additionally we had shared rooftop access with even better view. Truly amazing and something you need to expiriance.
If you are visiting Istanbul i would recomend to stay here.
We visited in August and it was really hot. Air-conditioning was perfect, and we always had hot water.
Very comfortable bed and mattress.
Multiple stores and restorants neer the hotel.

Cons:

There is nothing you would not like here.
Only thing I can mentione is that I am not sure about public transportation as we used taxi for transportation during our stay, and we were able to catch one every day in front of the hotel.

2026-08-06 • via Nuitee
S
Safarchynova • couple • ua
10
Очень довольны 👍
Pros:

Суперское разположения отелья, цена, чистота и приветливый персонал👍 Отличный отель . Рекомендую!

2026-08-03 • via Nuitee
F
Florina Amalia • couple • ro
10
2026-08-03 • via Nuitee
P
panci • solo_traveller • it
10
2026-07-25 • via Nuitee
F
farah • solo_traveller • nl
10
Pros:

De ligging is centraal

Cons:

Niets eigelijk

2026-07-22 • via Nuitee
G
giota • solo_traveller • gr
9
2026-07-20 • via Nuitee
G
giota • solo_traveller • gr
9
Pros:

Πάρα πολύ καλό,κοντά με τα πόδια στη αγία Σοφία,και το τραμ , πολύ όμορφη γειτονιά,και ο οικοδεσπότης ευγενικός και εξυπηρετικός

2026-07-20 • via Nuitee
F
Fathima Zahidah • extended_group • ch
10
2026-07-20 • via Nuitee
Y
Yerzhan • extended_group • kz
10
2026-07-03 • via Nuitee
B
Bochis • solo_traveller • ro
10
Pros:

Curățenie făcută zilnic, prosoape schimbate zilnic, locație, personal.

2026-06-28 • via Nuitee
G
Gulzira • extended_group • kz
10
2026-06-25 • via Nuitee
S
Samer • family_with_children • gb
7
2026-06-25 • via Nuitee
T
Tridico • couple • it
10
2026-06-25 • via Nuitee
L
Lekh • couple • gb
4
2026-06-23 • via Nuitee
Z
Zana • extended_group • it
10
2026-06-20 • via Nuitee
A
Andrei • extended_group • ro
5
2026-06-10 • via Nuitee
V
Vladimir • couple • md
10
2026-06-07 • via Nuitee
E
Euan • couple • gb
8
Great hotel and location, staff not always available.
Pros:

The communal roof terrace has fantastic views.

Cons:

Not having the room booked available

2026-06-07 • via Nuitee