B&B HOTEL Porto Centro Massarelos

Hotels
B&B Hotels
Rua da Paz 163 , Porto , pt

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Internet access
Covered parking
See all facilities

Review Highlights

Pros:
Very clean rooms; housekeeping noted as thorough
Very comfortable, large beds and good mattresses
Friendly, courteous staff in multiple reviews
Modern, well-kept facilities and 24h coffee/café service
Convenient, quiet location with good connections
Cons:
Limited parking availability and tricky garage access
Breakfast service frequently understaffed and not properly replenished
Occasional unpleasant bathroom/shower odors
Thin walls / noise from other rooms or groups at night
Some distance to central tourist spots on foot for those who prefer walking

Categories

Cleanliness
1
Consistently praised as very clean in multiple reviews (rooms made daily, modern rooms), though a few mentions of unpleasant bathroom/ shower smells and a peculiar room odor.
Service
1
Staff described as friendly, courteous and helpful in many comments; several notes about being understaffed (especially at breakfast) and limited intervention for noise incidents.
Location
1
Generally described as well located, quiet and well connected; a few guests noted it is a walk from the centre and not immediately central, but accessible by short Uber rides.
Room Quality
1
Rooms and beds repeatedly highlighted as comfortable, modern and well maintained; isolated complaints about noise transmission between rooms and occasional odors in the bathroom area.
Amenities
1
Amenities include 24h coffee service and juice machines and generally available café service, but serious negatives around limited parking/garage access and difficulty entering the garage; these access issues weigh down this category.
Value for Money
1
Standard quality for this hotel tier (not explicitly discussed in reviews).
Food and Beverage
1
Breakfast is the most frequent criticism: understaffed, food not replenished, slow to restock and generally disappointing for several guests despite some who found it acceptable.
Overall Experience
1
Overall stays described positively by many guests ('perfect', 'awesome', 'excellent stay', would repeat), tempered by recurring issues with parking, breakfast service and occasional noise or smells.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-07 05:15

Property Description

Discover the charm of Porto at B&B HOTEL Porto Centro Massarelos, a delightful retreat in the heart of the city.

Prime Location
Enjoy easy access to cultural landmarks with Music House just a short 9-minute stroll away. Boavista Roundabout and Sao Bento Train Station are conveniently close, allowing you to explore the vibrant city at your leisure.

Modern Comforts
Relax in our well-equipped rooms featuring air conditioning, flat-screen TVs, and private bathrooms. Some rooms even offer a charming terrace to unwind after a day of exploration.

Delicious Breakfast Options
Start your day right with our buffet or continental breakfast, providing a variety of choices to fuel your adventures in Porto.

Book your stay with us today and experience the best of comfort and convenience during your visit to this enchanting city!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
A
Amine couple fr
9
2026-05-09 via Nuitee
M
Marigómez couple es
10
todo muy bien y comodo
2026-05-09 via Nuitee
S
Sor.farah solo_traveller cl
9
Pros:

Tiene una ubicación central, en una zona tranquila. La habitación nos resultó cómoda, sin inconvenientes, para repetir en otra instancia.

2026-05-09 via Nuitee
I
Izabela solo_traveller pl
8
2026-05-09 via Nuitee
C
Cátia solo_traveller pt
9
2026-05-09 via Nuitee
J
Joanna solo_traveller gb
8
Pros:

Good location, nice shower, good selection at breakfast, hot drinks available in the lobby.

2026-05-09 via Nuitee
F
Francisco Jose extended_group es
10
Excelente hotel en Oporto
Pros:

El desayuno muy completo, y la cama comodisima. Cerca de un mercado donde poder comer.

Cons:

Demasiada gente amontonada en el desayyno

2026-05-09 via Nuitee
D
Doriana extended_group it
9
Pros:

Colazione ottima e abbondante.
Pulizia delle camere impeccabile. Struttura nuovissima e ben curata

Cons:

Staff gentile ma poco preparato a dare informazioni su come muoversi e spostarsi in città e dintorni.
Cattivo odore in bagno proveniente dalla doccia.

2026-05-08 via Nuitee
T
THIERRY solo_traveller fr
10
Pros:

Neuf, calme, propre, tout ce qu'on attend prioritairement d'un hôtel.

Cons:

Manque de fruits au pti-dej. Dommage !

2026-05-08 via Nuitee
M
Manfred solo_traveller de
6
Schulklassen haben keinen Anstand und sind sehr laut. Betreuer kümmern sich nicht darum.
Pros:

Das Zimmer, das Frühstücksbuffet, die Lage.

Cons:

Wenn Schulklassen hier sind, ist man hier komplett überfordert. Keine Tassen, keine Gläser, Tische werden unsauber zurückgelassen, Tische werden nicht gereinigt, das Angebot am Bufett wird schleppend aufgefüllt und man hat kaum einen Platz zum hinsetzen. Der Boden unsauber. Dann kommt mir dieses Hotel wie eine Jugendherberge vor. Hier muss vom Personal, entweder eine Benimmregel aufgestellt werden, da die Betreuer der Schulklassen selbst kein benehmen haben und dieses vermitteln können.

2026-05-08 via Nuitee
C
Carla couple pt
10
2026-05-08 via Nuitee
Özkan solo_traveller dk
9
2026-05-08 via Nuitee
S
selene couple pt
7
2026-05-08 via Nuitee
M
Mohamed solo_traveller fr
9
Pros:

Excellent hôtel avec un très bon emplacement. Propreté impeccable. Equipements dignes d'un 4 étoiles: nous étions agréablement surpris d'avoir un safe et un mini frigo (exceptionnel pour un 3 étoiles). Aussi une machine à café gratuite dans la réception.

Cons:

Le seul petit bémol: l'insonorisation n'est pas bonne. Pas malnde bruit dans la rue.

2026-05-08 via Nuitee
G
GERARD couple fr
9
2026-05-08 via Nuitee
A
André extended_group fr
10
Super moment entre amis..😉😉
Pros:

Super hôtel, , chambre impeccable avec terrasse et très calme. Personnel a l écoute et femme de ménage super . Ns avons passé un séjour très agréable entre amis 😉👍👍

2026-05-07 via Nuitee
D
Diogo couple ch
7
2026-05-07 via Nuitee
I
Igor couple pt
10
2026-05-07 via Nuitee
A
Ahmad Ismat extended_group dk
10
2026-05-07 via Nuitee
D
Dariusz solo_traveller pl
8
2026-05-07 via Nuitee