B&B HOTEL Porto Centro Massarelos

Hotels
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B&B Hotels
Rua da Paz 163 , Porto , pt

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Internet access
Covered parking
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Review Highlights

Pros:
Clean rooms
Friendly/helpful staff
Comfortable beds
Good breakfast with gluten-free options
New/modern rooms
Convenient for Mercado Bom Sucesso / Casa da Música
Cons:
Nearby construction / works
Less pleasant immediate surroundings (homeless people in area)
Expensive or limited parking
Limited amenities (no bar, vending machines only, no room service)
Occasional inattentive or impatient staff (breakfast/checkout)
No daytime housekeeping reported by some guests

Categories

Cleanliness
1
Multiple reviews explicitly praise cleanliness: 'Schoon', 'limpio', 'hotel pulito', 'clean and comfortable room' — overall clearly positive on cleanliness.
Service
1
Staff frequently described as friendly and helpful (reception praised, early check-in accommodated), but isolated negatives noted (impatient check-out staff; breakfast staff inattentive), so overall mildly positive with occasional service issues.
Location
1
Location is convenient for Mercado Bom Sucesso and Casa da Musica for many reviewers, but several comments about nearby construction, distance to metro and presence of homeless people make the location a mixed-to-negative point for some guests.
Room Quality
1
Rooms are repeatedly described as new, comfortable with very good beds, clean bathrooms, coffee/tea machine and large TVs — clearly positive room quality.
Amenities
1
Breakfast is good for many, but hotel lacks some amenities noted as negatives: no bar, only vending machines, no room service, and costly/limited parking — amenities are a weak point overall.
Value for Money
1
Several guests mention the hotel is not cheap once parking fees are added and one guest felt the price for pet service initially high; combined with limited amenities this produces a negative view on value.
Food and Beverage
1
Breakfast is frequently praised (including gluten-free accommodations prepared per request), though there are isolated operational issues with breakfast service; overall positive for F&B quality.
Overall Experience
1
Many reviewers recommend the hotel and use strong positive terms ('Excelente', 'Genial', 'super maravilhoso'), balanced by the location/parking and occasional service/amenity issues, yielding a modestly positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 05:26

Property Description

Discover the charm of Porto at B&B HOTEL Porto Centro Massarelos, a delightful retreat in the heart of the city.

Prime Location
Enjoy easy access to cultural landmarks with Music House just a short 9-minute stroll away. Boavista Roundabout and Sao Bento Train Station are conveniently close, allowing you to explore the vibrant city at your leisure.

Modern Comforts
Relax in our well-equipped rooms featuring air conditioning, flat-screen TVs, and private bathrooms. Some rooms even offer a charming terrace to unwind after a day of exploration.

Delicious Breakfast Options
Start your day right with our buffet or continental breakfast, providing a variety of choices to fuel your adventures in Porto.

Book your stay with us today and experience the best of comfort and convenience during your visit to this enchanting city!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
T
Tristan • couple • de
8
2026-03-21 • via Nuitee
F
Filipe • couple • pt
5
2026-03-21 • via Nuitee
N
Nona • couple • es
10
Viaje en pareja con mascota
Pros:

Excelente ubicación, cerca del mercado bom success, y a unos 20-25 min andando de la Ribeira, hotel casi a estrenar, todo nuevo y limpio. Nos dejaron alojarnos con nuestro perro, aunque al principio me pareció algo caro el servicio pero el regalo que nos dieron para la mascota compenso algo. La cama super grande, cómoda.

2026-03-21 • via Nuitee
M
Mylene • couple • nl
8
Zeer goed voor een kort verblijf
Pros:

Schoon , lekker bed , goede douche

Cons:

De opbreking rond het gebouw

2026-03-21 • via Nuitee
M
Marta • couple • es
9
2026-03-20 • via Nuitee
P
Paulo • family_with_children • pt
9
2026-03-20 • via Nuitee
P
Pedro • solo_traveller • pt
7
2026-03-18 • via Nuitee
P
PAULO • couple • pt
8
2026-03-18 • via Nuitee
S
Sara • couple • pt
10
Pros:

Quarto

Cons:

Nenhum aspecto a apontar

2026-03-18 • via Nuitee
M
Martyna • couple • pl
7
2026-03-18 • via Nuitee
G
Gualter • couple • pt
10
2026-03-17 • via Nuitee
L
Leite • couple • fr
8
2026-03-17 • via Nuitee
R
Rodrigo • couple • br
10
2026-03-17 • via Nuitee
P
Pérez García • couple • es
8
2026-03-17 • via Nuitee
M
Mohit • couple • pt
9
2026-03-17 • via Nuitee
D
Daniela • couple • pt
4
2026-03-17 • via Nuitee
M
Miguel • couple • pt
8
2026-03-17 • via Nuitee
C
Cláudia • extended_group • pt
7
Cons:

A gestão do Pequeno-almoço feita pelos funcionários da recepção não funciona porque nunca estavam atentos ao que era necessário, Com necessidade de estarmos sempre a chamar a atenção. Para alem disso, Os funcionários necessitam de formação de apoio ao cliente.

2026-03-16 • via Nuitee
C
carmela • couple • lu
8
Hotel pulito, staff fantastico, ottima colazione glutine free
Pros:

L'accoglienza e la gentilezza dello staff! Ho chiesto prima di arrivare una colazione senza glutine e ogni mattina hanno preparato, solo per me, prodotti senza glutine! E poi suggerimenti per visitare la città, consigli sulle attrazioni da non perdere, sorriso sempre e comunque, grazie!

Cons:

Hotel situato bene ma per raggiungere le parti piu' popolari bisognava prendere metro, situata a 5-6 minuti a piedi.
Arredi moderni ma molto spartani

2026-03-16 • via Nuitee
J
Joao • couple • lu
9
I recomend it
Pros:

All around clean and frendly staff

Cons:

The location wasnt that great but besides that everything was perfect.

2026-03-15 • via Nuitee