Ella Riverside Hotel

Hotels
666 An Đường Vương , Lao Cai , vn

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly, helpful staff
Comfortable/new bedding
Good value for many guests
Convenient for border/train for some
Cute/pleasant design
Bike friendly
Cons:
No breakfast / no café
Poor soundproofing / street and internal noise
Early check-in fees and unclear extra charges
Broken balcony/door causing security concerns
No card payment option
Some locations far from town center / 3 km from station
Inconsistent contact phone numbers

Categories

Cleanliness
1
Repeated positive mentions: 'Sạch sẽ', 'Propreté', 'very clean' and 'très propre' across multiple reviews indicate generally good cleanliness.
Service
1
Consistently praised staff: 'friendly', 'helpful', 'adorable', assisted with bookings and guest needs; hosts described as very attentive.
Location
1
Mixed comments: some find it convenient (2.5 km to border/train, central for some guests), others note it is 3 km from Lao Cai station or far from town center.
Room Quality
1
Generally comfortable and new bedding noted ('confortable', 'neuf', 'literie de qualité'), but some issues: noise at night and a broken balcony/door causing security concerns.
Amenities
1
Multiple negatives: absence of breakfast, no café, no card payment widely mentioned; a few positives (bike friendly) do not offset missing basics.
Value for Money
1
Mixed but leaning positive: several guests call it good value and reasonably priced, though unexpected early-checkin fees and extra charges were criticized by some.
Food and Beverage
1
Mostly negative / absent: explicit mentions of no breakfast and no café; no positive F&B experiences reported.
Overall Experience
1
Overall mixed: many guests report a very good experience due to staff and cleanliness, while others cite noise, extra fees, and security/amenity issues—resulting in a tempered overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-26 00:01

Property Description

Discover Ella Riverside Hotel, your serene escape nestled in the heart of Lao Cai, just miles from stunning attractions.

Comfortable Accommodations
Our 3-star hotel offers elegantly designed rooms featuring modern amenities, including flat-screen TVs and air conditioning. Experience personalized comfort with private bathrooms equipped with bidets and complimentary toiletries.

Idyllic Outdoor Spaces
Unwind in our lush garden or enjoy breathtaking city views from our terrace while sipping on your favorite drink from the bar. It's an ideal spot for relaxation and enjoying the peaceful surrounds.

Convenient Amenities
With free private parking, 24-hour front desk service, and complimentary WiFi, we ensure a hassle-free experience for all our guests.

Embrace the charm of Ella Riverside Hotel and make your reservation today for an unforgettable getaway!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
T
Tammy • couple • my
9
Pros:

good room，good service，good reception，good lobby

2026-03-31 • via Nuitee
T
Thạnh Hang • couple • vn
9
2026-03-21 • via Nuitee
A
Anh • couple • vn
8
Nên linh hoạt hơn
Pros:

Sạch sẽ

Cons:

Giá phòng nghỉ thêm giờ tính đắt ko linh hoạt ko hỗ trợ khách check in sớm hoặc muộn

2026-03-18 • via Nuitee
A
Artida • couple • fr
7
Hôtel confortable à 3km de la gare de Lao Cai, personnel acueuillant, insonorisation à revoir
Pros:

Propreté, équipements et confort de la literie
Gentillesse et serviabilité des hôtes

Cons:

-Localisation: 3km de la gare de Lao Cai sans possibilité de marche, sinon à 1h de route de Sapa
-Bruit: insonorisation insuffisante avec alarmes constantes des portes mal fermées audibles de tous les étages, y compris toute la nuit
-Absence de café, absence de petit-déjeuner, absence de paiement par carte bancaire
-Frais d’enregistrement anticipé non mentionné, taxe de séjour non mentionnée, frais d’annulation non mentionnés

2026-03-07 • via Nuitee
H
Hiền • couple • vn
10
2026-03-03 • via Nuitee
M
Manh • couple • vn
8
Cons:

Cửa sau ra ban công bị hỏng Ko khóa đc , dễ gây mất đồ cho khách nếu trộm lẻn vào qua cửa sổ từ tầng 1 lên tầng 2!

2026-03-02 • via Nuitee
A
Aleš • couple • cz
8
Pros:

Příjemný personál. Pohodlné postele.

Cons:

Večer je slyšet ruch z ulice i v hotelu samotném.

2026-01-23 • via Nuitee
N
Nihan • couple • fr
10
Cute family hotel
Pros:

Cute design, very good value for the price, nice family business, location was convenient for us 2.5km to the border and 2.5km to the train station right in the middle.

Cons:

On the river view room during the day there was steer noise só I was afraid that we would not be able to sleep but at night there was no noise at all so we had a good night sleep.

2026-01-20 • via Nuitee
K
kaiwen • couple • vn
10
2026-01-19 • via Nuitee
H
Hải Châu • couple • vn
10
Pros:

I really had a good experience with Ella Riverside, the staff took care us very good.
The hotel was new, looks exactly like pictures.
Highly recommend for others guest 💐

———————
Mình có trải nghiệm tốt với khách sạn ella, khách sạn chăm sóc khách rất nhiệt tình, mong là sau sẽ có cơ hội được quay lại.

Cons:

Số hotline khách sạn cung cấp và số trên booking không giống nhau ( mặc dù cùng của khách sạn) mình góp ý hotel nên thống nhất lại 1 số hiển thị ạ

2026-01-14 • via Nuitee
X
Xim • couple • vn
10
Okla
Pros:

Vị trí trung tâm, phòng sạch sẽ, lễ tân nhiệt tình.

2026-01-11 • via Nuitee
N
NINGYU • solo_traveller • cn
10
Pros:

This is a really great hotel. It's wonderful to spend New Year's Eve here! It's very clean! and the price is reasonable! The staff are also very friendly. They helped me book a bus to Bac Ha and also changed money for me.

2026-01-02 • via Nuitee
J
Jean-Michel • solo_traveller • fr
7
Pros:

Confortable, neuf, literie de qualité

Cons:

Hôtel bling-bling, certes confortable, mais je n'ai pas aimé l'esprit: on m'a fait payer 25% pour être arrivé avant l'heure de checkin. Première fois que ça m'arrive.
Je me suis trompé aussi en le choisissant, il est loin du centre ville.

2025-12-15 • via Nuitee
B
Bee • family_with_children • vn
10
Good place, highly recommended
Pros:

Everything

Cons:

Nothing

2025-12-12 • via Nuitee
G
Glenn • couple • de
10
2025-12-02 • via Nuitee
L
Linh • couple • vn
10
2025-11-27 • via Nuitee
H
hang thi dinh • solo_traveller • vn
8
2025-11-22 • via Nuitee
H
Huy • couple • vn
10
Pros:

Tuyệt vời

2025-11-17 • via Nuitee
E
Emmanuel • couple • fr
9
2025-11-14 • via Nuitee
D
Dương • couple • vn
9
2025-11-14 • via Nuitee