HOTEL METROPOLITAN OIMACHI TRACKS Tokyo

Hotels
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JR-EAST HOTELS
Shinagawa-ku Hiromachi 2-1-3 , Tokyo , jp

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Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
New, modern and stylish hotel
Very clean rooms with daily housekeeping
Excellent location next to Ōimachi/JR/metro station
On-site restaurants and direct mall access
Convenient nearby shops and supermarkets
Cons:
Inconsistent or poor staff/service, especially at breakfast
Some staff appeared inexperienced or unprofessional
Rooms are compact and some lack a bathtub

Categories

Cleanliness
1
Rooms described as clean and were cleaned daily; multiple guests note the hotel is new and spotless.
Service
1
Mixed reports: some praise extremely friendly, helpful staff; at least one guest reports unprofessional behavior and poor breakfast service.
Location
1
Highly convenient: directly at Ōimachi/JR/metro station, train underneath the hotel, easy access to Tokyo and many shops.
Room Quality
1
New and comfortable rooms; compact but functional layout, some rooms have large showers instead of bathtubs.
Amenities
1
Good on-site amenities: two hotel restaurants, mall attached, nearby supermarkets and many dining options.
Value for Money
1
Standard quality for this hotel tier
Food and Beverage
1
Restaurants available, but breakfast service received criticism for staff attitude and handling; food quality not extensively detailed.
Overall Experience
1
Overall mixed: several very positive stays and recommendations, but at least one guest had service issues severe enough to say they would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-12 10:48

Property Description

Discover the perfect blend of comfort and sophistication at HOTEL METROPOLITAN OIMACHI TRACKS Tokyo, your serene oasis in the heart of the vibrant city.

Stylish Accommodations
Experience astounding city views in our air-conditioned rooms, each thoughtfully equipped with modern amenities including a flat-screen TV, fridge, and a cozy private bathroom with a bidet. Some rooms even feature a kitchenette for your convenience.

Delicious Dining Options
Begin your day with a sumptuous buffet breakfast, offering a variety of delectable choices to fuel your adventures in Tokyo. Unwind in the evening at our inviting bar, where you can sip on crafted cocktails and enjoy a relaxing atmosphere.

Accessible and Convenient Location
Situated just moments from important cultural sites like Raifukuji Temple and Seiun Inari Shrine, our hotel offers easy access to explore the rich history and vibrant culture of Tokyo.

Your unforgettable stay awaits—book HOTEL METROPOLITAN OIMACHI TRACKS Tokyo today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
C
Chaiwat • family_with_children • th
9
2026-04-10 • via Nuitee
T
Tsz • family_with_children • hk
9
2026-04-10 • via Nuitee
A
Ayana • family_with_children • jp
9
2026-04-10 • via Nuitee
清水 • family_with_children • jp
9
2026-04-09 • via Nuitee
• solo_traveller • us
9
2026-04-08 • via Nuitee
Ümran • couple • nl
10
Pros:

Das Hotel ist neu eröffnet und überzeugt mit einer sehr modernen und stilvollen Einrichtung. Wir waren rundum sehr zufrieden mit unserem Aufenthalt. Besonders hervorzuheben ist das äußerst freundliche und hilfsbereite Personal, das jederzeit für uns da war.

Unser Zimmer war sauber und wurde täglich gründlich gereinigt, was wir sehr geschätzt haben. Die Lage des Hotels ist ebenfalls ideal direkt an der Metrostation Ōimachi gelegen, sodass man schnell und bequem alle wichtigen Orte erreichen kann.

In der Umgebung gibt es zahlreiche Einkaufsmöglichkeiten sowie viele gute Restaurants, sodass für alles gesorgt ist. Auch die Gegend selbst ist sehr angenehm und sicher.

Wir können dieses Hotel auf jeden Fall weiterempfehlen und würden jederzeit wieder hier übernachten!

2026-04-08 • via Nuitee
J
Jennifer • couple • de
8
2026-04-07 • via Nuitee
L
Laura • extended_group • au
10
2026-04-07 • via Nuitee
J
Johanna • family_with_children • de
9
2026-04-06 • via Nuitee
M
Mai • solo_traveller • us
3
2026-04-05 • via Nuitee
M
MCAUSLAND • extended_group • gb
10
Metropolitan- worth a visit
Pros:

Hotel is new and immaculate. Very Zen vibes, 2 restaurants in the hotel and loads in the mall attached. The train line is underneath the hotel so Tokyo is there waiting to be explored.

2026-04-05 • via Nuitee
S
sabrina gramigna • solo_traveller • it
9
2026-04-03 • via Nuitee
J
Janeyu • solo_traveller • tw
10
2026-04-02 • via Nuitee
W
Wei Chi • couple • tw
10
樓下就有各式餐廳及超市且營業時間到比較晚相當方便，離JR站相當近（就在門口），且飯店才剛開現在去房間都是新的相當舒適。另外，我的房型沒有浴缸但擁有較大的淋浴空間，讓沒有泡澡習慣的人可以有別的選擇很棒！
Pros:

電車風景及樓下就是賣場、旁邊就是車站的便利性

Cons:

無

2026-04-01 • via Nuitee
Y
Yukihiro • solo_traveller • jp
5
イマイチ
Pros:

新規ホテルで綺麗で清潔だった。
部屋はコンパクトだが、機能的だった。

Cons:

不慣れなのか、スタッフの対応が今ひとつ。
朝食会場のスタッフはさらにイマイチ。
動きは事務的だし、オーダーした時も他人事感。
ビュッフェの料理を取りに行って、自分の席に戻ったら、私の食べ終わった皿を見ながら、スタッフ同士でヒソヒソ話。私への何かネガティブな話でもしてたんですかって感じ。私の存在に気づいたら、
スッと何も言わずに立ち去って。いったいなんなの。
業務の話なのか私語なのか知らないが、誤解を招くような態度は慎むべきだし、サービス業としてはどうなんでしょうか。
新しいホテルだから、不慣れなのは理解できる。
それに甘んじて中途半端な雰囲気を作りだしている。
もう泊まる事はない。

2026-03-31 • via Nuitee