Diyar Ajwa, Tapestry Collection By Hilton

Hotels
•
Tapestry Collection
Mus'ab bin Umair Street, Buddaah Dist. Building Nu , Al Madinah , sa

listing image 1
Show all photos

Facilities

Fitness facilities (surcharge)
Air conditioning
Restaurant
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Very close to the Haram / convenient location (women's entrance nearby)
Clean, new facility / neatness
Friendly and attentive reception staff (specific staff praised)
Suite upgrade and impressive architecture
Restaurant praised by some reviewers
Quick check-in / professional reception
Cons:
Breakfast described as insufficient / below expected standard
Poor sound insulation — hear corridor and street noise
Missing in-room amenities (no coffee machine, toiletries/toothbrush/toothpaste absent)
Slow room-service responses; frequent calls pressuring checkout
No mosque audio in rooms for praying; limited holiday/occasion engagement

Categories

Cleanliness
1
Multiple reviewers explicitly praise cleanliness and neatness; hotel described as new and very clean.
Service
1
Many compliments for friendly, attentive staff (named employees praised), but some service gaps noted (slow room-service response, frequent checkout calls).
Location
1
Repeatedly mentioned as very close to the Haram and convenient (women's entrance nearby); overall location highly valued.
Room Quality
1
Mixed to negative comments: some got upgraded suites, but others reported small rooms, lack of toiletries, no in-room coffee machine and poor sound insulation.
Amenities
1
Noted missing in-room amenities (no coffee machine, missing toiletries), and requests for mosque audio in rooms were unmet; restaurant praised by some but amenities overall seen lacking.
Value for Money
1
Several reviewers state the hotel is worth the price and consider it a classy choice for the area.
Food and Beverage
1
Breakfast receives multiple criticisms (described as insufficient/not up to chain standard; 'Kahvaltı yetersiz'), though one reviewer praised the restaurant.
Overall Experience
1
Overall positive impressions (architecture, suite upgrade, friendly reception, proximity) tempered by service and amenities issues; generally a favorable stay with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-07 06:15

Property Description

Experience the perfect blend of comfort and convenience at Diyar Ajwa, Tapestry Collection By Hilton, ideally situated in the heart of Medina.

Prime Location
Just a leisurely 7-minute stroll from Al-Masjid an-Nabawi, our hotel offers easy access to the city's spiritual landmarks, alongside stunning views of Medina's rich heritage.

Culinary Delights
Start your day with a sumptuous breakfast featuring buffet, continental, and Full English/Irish options. Indulge in our on-site restaurant, which serves a tantalizing selection of American, Italian, and Middle Eastern dishes, with vegetarian and halal choices available.

Exceptional Hospitality
Our multi-lingual staff speaks Arabic, English, and Urdu, ensuring your needs are met with the utmost care and attention throughout your stay.

Book your getaway at Diyar Ajwa and make your Medina experience unforgettable!

Important information:

In observance of the holy month of Ramadan, guests on a Bed and Breakfast plan may choose to partake on the traditional Sohour in place of the regular breakfast. Guests on a Dinner, Bed and Breakfast plan may choose to partake on the traditional Iftar and Sohour in place of the regular breakfast and dinner.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
B
Bachir • solo_traveller • fr
7
Bien mais pas aux standards d'un 5 étoiles !
Pros:

Nous avons passé un très beau séjour, l'hôtel très propre, personnels agréable.

Cons:

Séjour globalement agréable, mais une expérience mitigée à l’arrivée.
Lors de la réservation, nous avions sollicité un early check-in, en étant bien conscients qu’il restait soumis à disponibilité. À notre arrivée vers 10h30, nous nous sommes rapprochés de la réception pour en faire la demande, y compris en proposant de régler un supplément si nécessaire. La réponse a été assez catégorique, sans réelle alternative proposée.
Nous avons donc laissé nos bagages et sommes revenus vers 13h30 / 14h. Malgré notre présence prolongée dans le lobby, juste en face de la réception, aucune attention particulière ne nous a été portée (proposition de solution, d’attente plus confortable, ou autre), ce qui est regrettable au regard du standing attendu d’un établissement 5 étoiles.
C’est finalement vers 15h qu’une personne de l’équipe, plus attentive, est venue vers nous et a permis de débloquer la situation en nous attribuant la chambre un peu plus tôt, ce que nous avons apprécié.
Au départ, une demande de late check-out a également été formulée. Malgré une certaine confusion initiale sur les horaires, une solution a finalement été trouvée, ce qui a contribué à améliorer la fin du séjour.
En résumé, l’hôtel dispose d’un bon niveau global, mais le manque d’attention et de sens du service à l’arrivée contraste avec les standards attendus pour ce type d’établissement. Une approche plus proactive et orientée client ferait clairement la différence.

2026-04-18 • via Nuitee
Y
Yasmin • couple • sa
10
Thank you for your hospitality!
Pros:

الفندق جديد و قريب من الحرم
الاكل مرة رائع و الموظفين جدا متعاونين و مرحبين
مرة انبسطت فالاقامة شكرا لكم

2026-04-18 • via Nuitee
S
sherif ahmed elsayed • couple • eg
10
Very nice stay clean rooms , and good welcoming, they upgrades my room as i came early and my family was tired from the
Pros:

Very nice room and is newly furnished, the hotel location is very close to the haram

Cons:

Little bit expensive

2026-04-17 • via Nuitee
N
NAUSHAD • family_with_children • sa
8
2026-04-16 • via Nuitee
العبادي • couple • sa
8
اقامة مريحة سلسه وتكرر التجربة واتمني ان تنظرو في موضع الاسعار لانها مبالغ فيها
Pros:

الموقع القريب من الحرم زايد النظافه واريحية الاسرة

Cons:

سعر الافطار مبالغ فيه جداا

2026-04-16 • via Nuitee
R
Rafi • couple • gb
10
Peaceful, comfortable and perfectly located
Pros:

New hotel with immaculate facilities and very close to the haram. Friendly and helpful staff .

2026-04-16 • via Nuitee
R
Rawabi • couple • sa
9
Pros:

تجربتي في ديار عجوة كانت رائعة؛ موقعه قريب جدًا من الحرم ويوفر راحة كبيرة في التنقل.
الغرف نظيفة ومريحة، والخدمة ممتازة من طاقم متعاون ولبق.
بشكل عام، إقامة هادئة ومميزة وأنصح به بشدة

2026-04-16 • via Nuitee
T
Tahsin • extended_group • tr
10
2026-04-15 • via Nuitee
W
Waleed • couple • sa
10
I enjoyed my stay at Diyar Ajwa, as expected from Hilton, the hotel is very clean, the staff is professional and helpful
Pros:

The property is new, the staff was super friendly, the food was delicious and the location is close to the prophet’s mosque.

2026-04-14 • via Nuitee
M
Muhammad • solo_traveller • ca
8
Comfortable stay
Pros:

Newly built hotel and welcoming staff. Customer service rep Roaya was excellent in calling and inquiring about stay experience.

Cons:

Breakfast (Suhoor) definitely needs a reboot. It proved to be a noticeably challenging experience.

2026-04-14 • via Nuitee
N
Nura • solo_traveller • ng
8
2026-04-14 • via Nuitee
Y
YASSER • couple • sa
10
2026-04-13 • via Nuitee
M
Mohamed • solo_traveller • za
10
2026-04-13 • via Nuitee
N
norah • couple • id
10
قربه من المسجد ومصلى النساء وهو على طول خلف فندق الايمان الانتركونتال يعني يعتبر في الصف الثاني لفنادق الحرم .. والاخ مح
Pros:

صراحه رئع ونظيف واثاثه جديد

2026-04-13 • via Nuitee
خالد • couple • sa
8
اقامة ممتازة بجوار الحرم بس الاكل سيء للاسف
Pros:

الموقع ممتاز جدا جدا

Cons:

جودة الاكل بالمطعم ليست بمستوى الفندق

2026-04-12 • via Nuitee
R
Rahaf • couple • sa
8
Pros:

موقعه الاستراتيجي وجودة التقديم وطبخ المطعم بحياتي ما أكلت زيه تبارك الله وبشاشة وروح الموظفين وأخلاقهم الجميلة

Cons:

تاخير تقديم الطلبات لخدمة الغرف

2026-04-12 • via Nuitee
F
Fatimah • couple • sa
10
2026-04-12 • via Nuitee
A
Abdulaziz • couple • sa
10
نظافة و هدوء
Pros:

النظافة
الهدوء ( لعدم وجود لوبي في الفندق)
كثرة المصاعد
قربه من مدخل الرجال و النساء

Cons:

عدم تنوع الإفطار و العشاء حيث الأصناف متقاربة

2026-04-11 • via Nuitee
A
Abdelhamid • solo_traveller • tn
10
Pros:

Sehr Gut
Danke für Alle

Cons:

Sehr Gut
Danke für Alle
Ich Gerne wieder

2026-04-11 • via Nuitee
T
Talal • solo_traveller • pk
8
2026-04-10 • via Nuitee