Children allowed

Facilities

WiFi available
Free WiFi
Terrace
Family rooms
Non-smoking throughout

Review Highlights

Pros:
Earplugs provided
One guest reported an excellent, peaceful stay
Cons:
Room not as pictured
Room very small/cramped for two
Items from previous guest left in bathroom (poor cleanliness)
Host unresponsive; no accommodation offered
Guest had to move to a different place

Categories

Cleanliness
1
Negative: reviewer reported items left in the restroom from a previous guest, indicating poor cleaning and turnover practices.
Service
1
Negative: first reviewer reported messaging the host with no response and no accommodation offered; service responsiveness is poor.
Location
1
Mixed/negative: room faces the street and can be noisy for sensitive guests (earplugs were provided), so location may be disruptive for some.
Room Quality
1
Negative: one reviewer said the room was much smaller than pictured and cramped for two people; another reviewer found their stay excellent, but primary complaints emphasize poor room representation and size.
Amenities
1
Positive: earplugs were provided for street-facing rooms and the second reviewer reported sleeping peacefully — the small amenity provision had a noticeable positive impact.
Value for Money
1
Standard quality for this hotel tier.
Food and Beverage
1
Standard quality for this hotel tier.
Overall Experience
1
Mixed but leaning positive in the balancing of reports: one reviewer had a very negative experience (moved due to issues), while another described an excellent stay; summaries reflect both outcomes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-26 00:36

Property Description

Experience the vibrant heart of Mexico City at Casa Ama, your perfect urban retreat in the Reforma district.

Prime Location
Just a stone’s throw away from iconic landmarks such as Chapultepec Castle and the National Museum of Anthropology, Casa Ama places you at the center of the city's rich history and culture.

Comfort & Convenience
Each room is designed for ultimate comfort, featuring a private bathroom, free WiFi, a flat-screen TV, and some even boast a charming terrace to unwind after a day of exploration.

Family Friendly
With spacious family rooms available, Casa Ama ensures that all members of your family enjoy a memorable stay in a warm and inviting atmosphere.

Don't miss your chance to create unforgettable memories in Mexico City—book your stay at Casa Ama today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
S
Sebastian • couple • za
6
2026-09-18 • via Nuitee
D
Daniel • solo_traveller • ca
1
Not good
Pros:

The location and price is why I choose
this place.

Cons:

The place was dirty, smelly with mold, I left first thing the next morning and went to another hotel. So far I have not been reimbursed.

2026-09-12 • via Nuitee
C
Christopher • solo_traveller • mx
1
2026-09-04 • via Nuitee
R
rjrosales87 • solo_traveller • ni
10
Pros:

La ubicación y la atención del personal son destacables, atendieron consultas y solicitudes.

Cons:

N/A

2026-08-31 • via Nuitee
L
Laura • couple • mx
5
Muy pequeña habitacion, amenidades precarias
Pros:

Ubicacion

Cons:

Muy pequeño espacio.
Cocina sin lo escencial para preparar un desayuno

2026-08-18 • via Nuitee
J
Jesús Alejandro • couple • mx
8
Perfecto con su cercanía a la Ciudad
Pros:

El lugar muy céntrico, cerca de varios lugares para caminar

Cons:

Me tocó una habitación con ventana a la calle, donde en la noche se escuchaba todo el ruido de los vehículos y la gente que pasaba, aparte que el Internet estaba demasiadamente lento.

2026-08-05 • via Nuitee
F
Flor Abigail • family_with_children • mx
8
muy bueno esta muy comodo
Pros:

habitacion muy funcional

Cons:

el personal

2026-08-05 • via Nuitee
A
Ana • solo_traveller • mx
7
Pros:

La ubicación es realmente increíble.

Cons:

El agua caliente complicado regularlo, tardaba bastante en salir caliente.
Les pedí días previos atentamente que no me colocaran a pie de calle y literal me asignaron la había que daba a dos calles, no les importó en lo absoluto mi solicitud.

2026-08-03 • via Nuitee
W
Wang • solo_traveller • mx
7
2026-07-19 • via Nuitee
R
Rodrigo • solo_traveller • mx
8
2026-07-11 • via Nuitee
A
Adrian • solo_traveller • mx
9
Pros:

La ubicación

Cons:

El ruido de otras habitaciones se puede escuchar fácilmente

2026-07-09 • via Nuitee
M
Muñóz Quintero • solo_traveller • mx
8
2026-07-08 • via Nuitee
O
Oscar • solo_traveller • mx
9
Pros:

Los tipos acceso electrónicos y ubicación

Cons:

El ruido de la calle

2026-07-04 • via Nuitee
N
Natalia • solo_traveller • mx
8
bien por una noche
Pros:

está perfecto para una noche, creo que con dos personas estaría un poquito chico el lugar

Cons:

la limpieza!!! me tocó un poco sucio el baño y el piso, cabellos de huéspedes anteriores y como cositas negras en el piso y cama. adicional una araña ENORME en el techo! me imagino que como la ventana queda directo a la calle, la dejaron abierta y se coló.

2026-07-03 • via Nuitee
F
Felipe • couple • mx
9
Pros:

Hubicacion ,limpieza , comodidad

Cons:

No tengo comentario

2026-07-02 • via Nuitee
L
Luis Mario • couple • fr
9
Cumplio con las espectativas
Pros:

buena ubicacion y facilidad de llegada

Cons:

esta muy reducido el espacio, pero suficiente para una visita rapida a la CDMX

2026-06-29 • via Nuitee
S
SHUOYAO • solo_traveller • mx
9
Pros:

友善的服务

Cons:

一楼的房间靠近街道，稍微有一点吵

2026-06-21 • via Nuitee
C
CARLOS • couple • mx
7
Bien si no quieres gastar mucho
Pros:

Localización

Cons:

No tiene clima y hay cosas maltratadas en el cuarto

2026-06-17 • via Nuitee
T
TANIA • solo_traveller • pe
9
2026-06-14 • via Nuitee
F
Fabricio • couple • mx
10
Excelente ubicación
Pros:

Ubicación muy práctica

Cons:

Todo bien

2026-06-04 • via Nuitee