Country Inn & Suites by Radisson, Buffalo South I-90, NY

Hotels
•
Country Inn & Suites by Radisson Americas
8.8 (1067 reviews)
164B Slade Ave , West Seneca , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Cons:
Cleanliness Issues
Uncomfortable Beds

Categories

Cleanliness
8.01
There were issues with hair in the shower and sheets not being changed, indicating cleanliness concerns.
Service
9.48
Staff were consistently described as friendly and helpful throughout the reviews.
Location
9.52
Guests loved the location, highlighting proximity to important places and convenience.
Room Quality
7.97
Rooms had some comfort issues, particularly with outdated furniture and uncomfortable beds.
Amenities
8.5
Amenities such as breakfast were generally good; however, the pool temperature was problematic.
Value for Money
8.96
Value perceived as satisfactory, despite some complaints about overall conditions.
Food and Beverage
9.01
Breakfast was well-received, though there were some complaints about specific items.
Overall Experience
8.98
Mixed feelings overall, with both positive and negative experiences but overall a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:30

Property Description

Modern Amenities
This Seneca hotel boasts free Wi-Fi, an indoor pool, and rooms with a microwave and refrigerator. The flat-screen TV, seating area, and coffee-making facilities ensure a comfortable stay.

Delicious Breakfast
Start your day right with a complimentary breakfast offering hot coffee, fresh fruit, and pastries.

Relaxation and Convenience
Guests can unwind in the hot tub, stay active in the fitness center, or utilize the business and laundry facilities. With attractions like Botanical Gardens South Park nearby, Country Inn & Suites – West Seneca is the perfect choice for your stay.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.8
Based on 1067 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 7.97
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 9.01
Overall Experience: 8.98
A
Atchison • family_with_children • us
7
Cons:

They didn't plow the snow out of the parking lot. The snow was there for at least a week. Just a mess. You think for liability reasons they would have done it!
Next time in the area I'll stay at another place.

2026-02-10 • via Nuitee
A
Alyssa • couple • us
8
Good
Pros:

Gentleman at the front desk during check in was very nice, easy check in and check out process, included breakfast and room was clean

Cons:

N/a

2026-02-09 • via Nuitee
S
Scott • family_with_children • us
10
2026-01-26 • via Nuitee
S
Scott • family_with_children • us
10
2026-01-26 • via Nuitee
M
Mccooey • family_with_children • us
1
ABSOLUTE NIGHTMARE
Pros:

When I left!

Cons:

There wasn't a single good thing about my stay except leaving.My room was absolutely filthy,paint coming off the walls,dust was a quarter inch thick,the curtains were torn up,the tv,microwave were 20 years old,mold on.walls in.the bathroom,stains on the floor because it wasn't mopped for weeks and it showed,the sink was clogged,the toilet was clogged and didnt glush,I opened the back,completely covered in mold.They put me in a joined room I definitely didnt ask for,the neighbor was blasting his music with the bass all the way up,took the desk 5 times of asking before that ended.Sheets,pillow cases and towels were all stained,railing at pool was broken,pool was freezing,room smelled like mildew.At midnight,the same neighbor had someone pounding on his door do hard,the entire floor was looking out of there rooms because we thought it was the police and then it happened again at 4am and again.at 7 am.probably had 15 different people show up and leave,it was awsome being next to a drug dealer..was there 3 nights unfortunately and it costed 560.00 for the worst stay ive ever experienced anywhere and I travel for work.ive stayed in over 30 hotels and this place was hands down the worst.THEY SHOULDNT BE ALLOWED TO STAY OPEN!!! P.S,dont look inside the room heater,completely infested with dirt and mold..

2026-01-24 • via Nuitee
T
Thomas • couple • us
10
We were in West Seneca to attend my brother's wake and funeral. Our stay at the Radisson was great.
Pros:

The room was very clean and the staff were very friendly. The breakfast was outstanding with a large selection . The parking area was very large.

Cons:

There were 6 small pillows on the king sized bed and they were all flat.. they should consider upgrading to Saybrook pillows for better comfort.

2026-01-20 • via Nuitee
A
Adam • solo_traveller • us
8
2026-01-19 • via Nuitee
S
Scott • family_with_children • us
8
2026-01-19 • via Nuitee
S
Scott • family_with_children • us
8
Pros:

everything was great.

Cons:

everything was fine.

2026-01-19 • via Nuitee
D
Darcy • couple • ca
5
Cons:

Room wasn’t prepared 2 hours after checking was to be available. The floor wasn’t vacuumed, bathroom shower leaked, bed wasn’t completely made, Weight room fitness equipment was broken. And very expensive.

2026-01-19 • via Nuitee
J
Josselyn • couple • us
10
2026-01-19 • via Nuitee
J
James • family_with_children • us
7
Other than disappointment of having to clean the tub, we were pleased with our stay.
Pros:

The bath tub had 3 pubic hairs and grime on the bottom of tub. I had to clean it before I could take a bath. I took pictures.

Cons:

That I had to clean a bath tun after driving 12 hours to get there to relax. I requested a tub room when I booked on line originally. I called the day of in the morning and spoke to someone at that location to make sure they have us down for a tub room. When I arrived we had already unpacked and were exhausted, I didn’t tell front desk because it would have been a lot more work to pack up and move rooms.

2026-01-19 • via Nuitee
I
Imran • family_with_children • us
5
I will never go back to this hotel again not even for free.
Pros:

Breakfast was good. Love the layout of the room. More privacy.

Cons:

Room was not cleaned, carpet sofa were dirty.

2026-01-19 • via Nuitee
T
Thomas • family_with_children • us
8
Good clean accommodations with decent breakfast.
Pros:

Breakfast was good with sufficient window allowed for eating. The room was good size for us and also nice and clean.

Cons:

nothing

2026-01-19 • via Nuitee
J
James T • couple • us
10
Very clean, and quiet hotel.
Pros:

Breakfast had a variety of choices! Food was good.

2026-01-19 • via Nuitee
V
Varun • family_with_children • us
5
2026-01-19 • via Nuitee
K
kevinmQ5221YH • Family
2
ABSOLUTE NIGHTMARE OF A STAY..RUN!!
Pros:

This is by FAR!! The worst hotel ive ever stayed in! The room is absolutely filthy,the tv,microwave and fridge are from the early 2000s,stained pillow cases and towels.Bathroom is gross,stains on the floor,wood was rotting so they painted it,pained falling off everywhere,sink that doesn't drain,toilet that was clogged so I opened the back to find its completely full of mold.Extremely ignorant crew,the guests next to us had to be told to turn down the music 4 times,they had a friend pounding on their door so damn hard,all the guests on the floor were looking out into the hallway because we thought it was a swat team.Its 410am and my entire family was just woken up by those same guests banging on the door again! I almost fell at the pool because the railing is busted,pool was freezing,mildew problem for sure..Ive seen lazy in my life but nothing like this,this place is an absolute sh!t hole!! My promise to you,you will regret staying here!

2026-01-18 • via Tripadvisor
A
Asya • extended_group • us
8
We were visiting families for a wedding. My daughters and I were very comfortable in our room very spacious and no tight
Pros:

Location was convenient to family members that I was visiting. Also convenient to stores. It was very clean and breakfast was very accommodating.

2026-01-18 • via Nuitee
O
Oscar Gerardo • couple • cr
8
2026-01-16 • via Nuitee
M
Mitchell • couple • us
6
Disappointed
Pros:

Convenient for visiting

Cons:

Not very accessible. Only three handicap parking spots. Beds are too high for wheelchair transfer. Showers are unsafe for wheelchair access.

2026-01-15 • via Nuitee