The Central Hotel Queenstown, A Naumi Chapter

Hotels
9.4 (1010 reviews)
4 Sydney Street , Queenstown , NZ
+64 3 442 8832

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Garden
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Complimentary happy hour
Cons:
Noise issues due to lack of soundproofing
Cleanliness of some furnishings

Categories

Cleanliness
8.48
Some guests noted issues with cleanliness of furnishings.
Service
9.95
Guests praised the staff for their kindness and helpfulness.
Location
9.99
Multiple reviews praised the excellent location, close to attractions.
Room Quality
9.44
Rooms were described as comfortable and well-decorated, though some sound issues were mentioned.
Amenities
9.47
Complimentary happy hour and treats were positively received.
Value for Money
8.93
Guests felt the pricing was fair for the quality and experience.
Food and Beverage
8.98
Breakfast was pleasant but lacked variety according to some guests.
Overall Experience
9.95
Overall, guests enjoyed their stay and indicated a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:37

Property Description

Spacious Accommodation with Local Expertise

Located in the heart of Queenstown, The Central Private Hotel by Naumi Hotels offers spacious rooms with comfortable bedding. Guests can enjoy free WiFi and receive local recommendations from our knowledgeable team on the best dining spots and exciting outdoor activities, including bungy jumping, jet boating, and skiing.

Daily Happy Hour and Convenient Amenities

Guests checking in can unwind with complimentary daily happy hour drinks. The hotel's central location provides easy access to numerous restaurants, cafes, shopping, and recreational activities, ensuring a memorable stay in Queenstown.

Experience the Best of Queenstown

Book your stay at The Central Private Hotel by Naumi Hotels for a perfect blend of comfort, convenience, and local expertise.

Important information:

Guests arriving outside check-in hours are advised to contact the property before their stay to arrange their check-in.

Please note that there is a 2.5% charge when you pay with a credit card.

Please note that for group bookings, a prepayment of the Full amount is required no later than 90 days before the arrival date.

Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Location

Guest Reviews

9.4
Based on 1010 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.99
Room Quality: 9.44
Amenities: 9.47
Value for Money: 8.93
Food and Beverage: 8.98
Overall Experience: 9.95
B
Brian • couple • au
8
very enjoyable
2026-10-24 • via Nuitee
D
Donna • couple • au
10
Very convenient after a very inconvenient flight cancellation
Pros:

We made a very last minute booking as our flight was cancelled late that afternoon. It was a big room and it was very centrally located

Cons:

Being a stalker hotel there the reception area was completely locked up when we arrived. When I called I could hear the phone ringing unanswered- a little stressful then magically someone appeared out of nowhere and let us in

2026-10-21 • via Nuitee
J
Jane • extended_group • au
10
A great value and comfortable place to stay
Pros:

The staff were extremely friendly and welcoming. The rooms are a good size and comfortable. They were well stocked complimentary drinks and snacks. We also loved the happy hour wines and nibbles.

2026-10-21 • via Nuitee
T
Tricia • couple • nz
9
Excellent
Pros:

Convenient location, warm, clean & quiet hotel. Very helpful & accommodating staff.

2026-10-21 • via Nuitee
G
George • couple • au
8
Comfortable and excellent location.
Pros:

Location and happy hour

Cons:

Bedrooms were too dark. Hard to see.
Breakfast needs improvement

2026-10-21 • via Nuitee
K
Kristina • couple • nz
8
Pros:

Good location, friendly staff and home-like atmosphere.

Cons:

A little tired, e.g paintwork could do with touching up.

2026-10-20 • via Nuitee
S
Susanna • couple • au
10
2026-10-20 • via Nuitee
B
Bratton • extended_group • us
10
2026-10-19 • via Nuitee
H
Helen • couple • au
10
2026-10-16 • via Nuitee
I
Irina • solo_traveller • it
9
Pros:

сам отель и номера очень красивые, зона завтра доступна круглосуточно и можно в любое время взять напитки или какие-то снеки

Cons:

паковка небольшая, мне повезло, что было свободное место, но могло и не хватить

2026-10-16 • via Nuitee
M
Maureen • couple • au
10
Excellent comfortable hotel with friendly efficient staff.
Pros:

Lovely comfortable hotel and very close to lake and shopping area.

Cons:

Better hot food in the evening.

2026-10-14 • via Nuitee
C
Clancy • couple • au
9
Well worth visiting and I hope we will be back some time
Pros:

Great position. Lovely staff and rooms large and welcoming. The afternoon snacks and lounge were very good.

Cons:

Breakfast could have been a little more substantial.

2026-10-14 • via Nuitee
K
Katrina • solo_traveller • au
10
2026-10-12 • via Nuitee
D
deborah • extended_group • nz
10
Pros:

Location, small boutique style, great decor, lovely extras

2026-10-09 • via Nuitee
J
Jackson • couple • au
10
Incredible location, comfortable bed and relaxing environment. Very tidy and quiet.
Pros:

Our home away from home. Very comfortable property with a great small selection for breakfast. The sauna is a nice touch and I love the location.

Cons:

Only stair access which is difficult for heavy items. But not a problem! The bathrooms could also be updated!

2026-10-08 • via Nuitee
M
Michelle • couple • au
7
Loved staying at this hotel the bonus of happy hour was fantastic!
Pros:

Loved the decor of the room, bed was comfortable everything there you needed.

Cons:

Bathroom probably doesn't match the room a bit dated

2026-10-07 • via Nuitee
L
Liesl Nienaber • solo_traveller • za
9
Pros:

Comfortable rooms with nice breakfast included .

Cons:

Bathroom had shower in the bath.

2026-09-19 • via Nuitee
P
Paul • couple • bb
10
2026-09-15 • via Nuitee
J
Jason • couple • au
10
Brilliant team, location and hotel !!
Pros:

Happy hour and free breakfast - loved the assistance and help from all staff - brilliant service and facilities

Cons:

Warm comfy everything ! AAA rating all round

2026-09-15 • via Nuitee
K
Kylie • couple • au
10
Absolutely fantastic, great friendly vibe, great rooms and great location. Oh Happy hour was a pleasant surprise
Pros:

The air bnb feel but in a hotel

Cons:

I’d say pillows but I’m sensitive with a not so great neck. My husband didn’t have an issue

2026-09-13 • via Nuitee