The Central Hotel Queenstown, A Naumi Chapter

Hotels
9.4 (859 reviews)
4 Sydney Street , Queenstown , nz

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Sauna
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Complimentary happy hour
Cons:
Noise issues due to lack of soundproofing
Cleanliness of some furnishings

Categories

Cleanliness
8.48
Some guests noted issues with cleanliness of furnishings.
Service
9.95
Guests praised the staff for their kindness and helpfulness.
Location
9.99
Multiple reviews praised the excellent location, close to attractions.
Room Quality
9.44
Rooms were described as comfortable and well-decorated, though some sound issues were mentioned.
Amenities
9.47
Complimentary happy hour and treats were positively received.
Value for Money
8.93
Guests felt the pricing was fair for the quality and experience.
Food and Beverage
8.98
Breakfast was pleasant but lacked variety according to some guests.
Overall Experience
9.95
Overall, guests enjoyed their stay and indicated a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:37

Property Description

Spacious Accommodation with Local Expertise

Located in the heart of Queenstown, The Central Private Hotel by Naumi Hotels offers spacious rooms with comfortable bedding. Guests can enjoy free WiFi and receive local recommendations from our knowledgeable team on the best dining spots and exciting outdoor activities, including bungy jumping, jet boating, and skiing.

Daily Happy Hour and Convenient Amenities

Guests checking in can unwind with complimentary daily happy hour drinks. The hotel's central location provides easy access to numerous restaurants, cafes, shopping, and recreational activities, ensuring a memorable stay in Queenstown.

Experience the Best of Queenstown

Book your stay at The Central Private Hotel by Naumi Hotels for a perfect blend of comfort, convenience, and local expertise.

Important information:

Guests arriving outside check-in hours are advised to contact the property before their stay to arrange their check-in.

Please note that there is a 2.5% charge when you pay with a credit card.

Please note that for group bookings, a prepayment of the Full amount is required no later than 90 days before the arrival date.

Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 20 per day.

Location

Guest Reviews

9.4
Based on 859 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.99
Room Quality: 9.44
Amenities: 9.47
Value for Money: 8.93
Food and Beverage: 8.98
Overall Experience: 9.95
S
Susan couple us
9
2026-02-13 via Nuitee
A
Andy couple gb
8
2026-02-11 via Nuitee
H
Helen couple nz
10
2026-01-31 via Nuitee
M
Marion couple gb
9
Great room, comfortable bed and fantastic location, friendly staff
Pros:

Quirky rooms, great location

2026-01-29 via Nuitee
B
BARRY couple us
5
Pros:

Nice room on secand floor. No elevator so luggage was tough to move to room.

Cons:

Poor parking availability, even for a fee.

2026-01-26 via Nuitee
R
Ruby couple au
9
2026-01-24 via Nuitee
R
Roberta couple ca
10
Pros:

Breakfast and happy hour were great. Staff very accommodating.

2026-01-23 via Nuitee
D
David couple au
10
Great location, room was warm
Pros:

Location - easy walk to town, gardens, lake, restaurants

Cons:

$20/day parking on site

2026-01-20 via Nuitee
P
Piotr couple au
10
2026-01-19 via Nuitee
J
Joyce couple gb
8
2026-01-19 via Nuitee
L
lydiahF2993FO Couples
6
Average
Pros:

The hotel is in a good location and a short walk into central queenstown area. The check in team are friendly and rooms were very spacious.

However it must be said that we found the cleanliness not up to a 5 star standard, the towels were dirty on arrival, we requested them be replaced and replacements were also marked. This was disappointing and left a sour taste given the price we paid. Overall we enjoyed our stay but expected a little more!

2026-01-18 via Tripadvisor
N
newellusdin Family New Orleans, Louisiana
10
Fab respite after a Great Walk
Pros:

What an absolutely idyllic little Hotel. Love the colorful fanciful interior. Our family had just completed a great walk and it was a perfect respite. Can’t recommend it more highly. Loved the interior and every person we met was as friendly and kind as you could imagine. Breakfast was tasty and the happy hour hit the spot.

2026-01-18 via Tripadvisor
H
Hayley couple nz
10
Pros:

Great room and location

2026-01-13 via Nuitee
C
Craig couple us
10
Nice modern rooms with nice amenities
Pros:

The room decorations were particularly lively and comfortable. The happy hour was nice after traveling all day.They also provided complimentary beverages

2026-01-09 via Nuitee
K
Krzysztof couple sg
10
Just a great place to stay!
Pros:

We loved it! Its Design and the team make this place very welcoming. The location is also great.

2026-01-09 via Nuitee
Y
Y737NKtimothyg Solo travel Paris, Ile-de-France
10
MY place in Queenstown.
Pros:

Friendly helpful personnel. Aperitifs (quality NZ wines) served at the end of each day, free of charge. Generous breakfast. Great bed, big room, everything worked, no noise from other clients, but breakfast and apero with everyone in the salon. Books to read. Well situated, i.e. in a practical but also peaceful litte spot, only five or ten minutes walk from the centre, but away from the noisy areas - really important especially if you're arriving from afar and you've got a good bit of jetlag.

2026-01-08 via Tripadvisor
A
Adam solo_traveller us
7
Pros:

Location is great! Really helpful and friendly staff.

Cons:

It feels like a cheaply built and cheaply appointed building covered with a coat of trendy paint and some nice throw pillows. It was trying to be something it is not.

2026-01-08 via Nuitee
D
Desma solo_traveller au
5
Would not be staying here again.
Pros:

Location, bedroom was a comfortable size, guest lounge pleasant.

Cons:

The bathroom was very small and in poor condition. The choice of ‘inclusive’ breakfast options was limited and low fat ‘trim’ milk not available.

2026-01-05 via Nuitee
J
Juliana couple br
7
Pros:

Localização excelente, hotel cheiroso, limpo e charmoso. Também gostamos que tinha lavanderia a vontade e quitutes com algumas bebidas.

Cons:

Não tem nenhuma rampa para descer as malas, fizemos uma trip de vários países e estávamos com grandes malas e não se preocuparam em perguntar para saber se colocariam a gente em um quarto que não precisasse subir ou descer escadas com malas pesadas. Além disso, ninguém para atender ou ajudar. Praticamente não vi ninguém no hotel, tudo fizemos sozinhos. Os amenities não eram muito bons, o vaso não era limpo todos os dias. Tinha lavanderia, achamos ótimo, mas o sabão era de baixa qualidade. O café, apesar de muito gostoso, tinha pouquíssima quantidade dos itens e pouca opção.

2026-01-05 via Nuitee
M
Mengyao couple cn
9
Pros:

Highly recommend this hotel. The room is clean. Cars are allowed to park at a cost in the hotel area and just registered on site. Very close to the town center.

Cons:

The room is not very soundproof and it‘s a bit awkward hearing the next door.

2026-01-03 via Nuitee