The Central Hotel Queenstown, A Naumi Chapter

Hotels
9.4 (1003 reviews)
4 Sydney Street , Queenstown , nz

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Garden
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Complimentary happy hour
Cons:
Noise issues due to lack of soundproofing
Cleanliness of some furnishings

Categories

Cleanliness
8.48
Some guests noted issues with cleanliness of furnishings.
Service
9.95
Guests praised the staff for their kindness and helpfulness.
Location
9.99
Multiple reviews praised the excellent location, close to attractions.
Room Quality
9.44
Rooms were described as comfortable and well-decorated, though some sound issues were mentioned.
Amenities
9.47
Complimentary happy hour and treats were positively received.
Value for Money
8.93
Guests felt the pricing was fair for the quality and experience.
Food and Beverage
8.98
Breakfast was pleasant but lacked variety according to some guests.
Overall Experience
9.95
Overall, guests enjoyed their stay and indicated a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:37

Property Description

Spacious Accommodation with Local Expertise

Located in the heart of Queenstown, The Central Private Hotel by Naumi Hotels offers spacious rooms with comfortable bedding. Guests can enjoy free WiFi and receive local recommendations from our knowledgeable team on the best dining spots and exciting outdoor activities, including bungy jumping, jet boating, and skiing.

Daily Happy Hour and Convenient Amenities

Guests checking in can unwind with complimentary daily happy hour drinks. The hotel's central location provides easy access to numerous restaurants, cafes, shopping, and recreational activities, ensuring a memorable stay in Queenstown.

Experience the Best of Queenstown

Book your stay at The Central Private Hotel by Naumi Hotels for a perfect blend of comfort, convenience, and local expertise.

Important information:

Guests arriving outside check-in hours are advised to contact the property before their stay to arrange their check-in.

Please note that there is a 2.5% charge when you pay with a credit card.

Please note that for group bookings, a prepayment of the Full amount is required no later than 90 days before the arrival date.

Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Location

Guest Reviews

9.4
Based on 1003 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.99
Room Quality: 9.44
Amenities: 9.47
Value for Money: 8.93
Food and Beverage: 8.98
Overall Experience: 9.95
M
Martin solo_traveller nz
10
Great stay
Pros:

All worked well.

Cons:

Bit of a hike up from town.

2026-08-08 via Nuitee
M
Michael solo_traveller au
9
Great stay!
Pros:

The location was great, the staff were amazing and very helpful.
Rooms were a little dark, it was disappointing upon booking the accomodation that the breakfast included did not mention it was continental, although I would still recommend this stay for others.
I’ll definitely be staying here again in the future!

Cons:

The rooms were dark, the advertisement on booking.com failed to mention the breakfast was continental.

2026-08-07 via Nuitee
C
Carol extended_group nz
9
zGreat
Pros:

Great location, great for us again

Cons:

The price of the upgrade celebration package. Very disappointed

2026-08-07 via Nuitee
K
Kate couple nz
8
2026-08-05 via Nuitee
G
Gemma couple au
7
Nice bed.
Pros:

Nice location close enough to walk downtown with no problems. Nice beds and pillows. Renovated motel rooms. Nice happy hour and snacks.

Cons:

Lots of stairs with no elevator. Breakfast was only basic, a few pieces of meat and cheese on a plate, some toast, croissants and pastries burnt and not well cared for most mornings. We had to ask for more plates, more cutlery. I think reception staff look after this so they are probably stretched thin.

2026-08-03 via Nuitee
K
Kim couple au
9
Close to town, without being right in the Main Street. Comfortable and relaxing
Pros:

Extremely comfortable and the little snacks included with a big bonus.

2026-08-02 via Nuitee
N
Nick couple nz
9
2026-07-25 via Nuitee
Y
Yvonne couple au
10
Wonderful
Pros:

Friendly staff
Happy hour a lovely touch
Great location easy walk into town
Fabulous comfortable beds

Cons:

Nothing !

2026-07-25 via Nuitee
D
Debra couple au
9
Loved our stay. Will defineately stay again
Pros:

Location was great. Extras like breakfast and snacks were good. Lovely decor

Cons:

Nothing

2026-07-25 via Nuitee
K
Karen solo_traveller au
9
Very comfortable
Pros:

Close to town

Cons:

Shower over the bath

2026-07-24 via Nuitee
M
Magda family_with_children au
9
Amazing hotel, walking distance to town and so close to the skiing fields. Perfect!
Pros:

Great location and very friendly staff, especially Doug, who was very helpful and a great host. The complimentary drinks were an added and unexpected bonus. We loved our stay here.

2026-07-18 via Nuitee
N
naomi couple au
10
2026-07-18 via Nuitee
T
Tia solo_traveller au
9
Easy location and friendly helpful staff :)
Pros:

Great location

Cons:

N/A

2026-07-16 via Nuitee
T
Tania couple nz
9
Lovely, enjoyable stay.
Pros:

Happy hour and the complimentary sweets and drinks that were available. 10/10 Loved this.

Cons:

The fire wasn't on occasionally at happy hour and we felt it was cold enough for it to be on.

2026-07-13 via Nuitee
D
Darren couple nz
10
Awesome
Pros:

Perfect stay. Staff are really good people. Quiet and beautiful rooms, laundry, good breakfast, free wine and snacks 5-6pm, free juices soda and soft drinks during the day for guests. Great location, can’t fault it.

Cons:

Nothing

2026-07-12 via Nuitee
M
Monica-Anne solo_traveller au
10
2026-07-12 via Nuitee
J
James couple nz
9
Wonderful location and very funky interior Staff were very helpful
Pros:

Funky interior and great atmosphere

2026-07-11 via Nuitee
J
James couple nz
10
Great location great facilities great staff atmosphere was very good
Pros:

Location staff were great

2026-07-11 via Nuitee
J
Jane couple au
10
Extremely comfortable, I would stay there again
Pros:

It was funky, cute, clean and in a great location

Cons:

Not the best showers but still ok. The massive bath made up for it

2026-07-09 via Nuitee
I
Ian couple nz
9
Very enjoyable, our second stay
Pros:

Size of room, comfortable bed, staff, location

Cons:

Rooms need to be lighter, a bit dismal. Prefer a walk in shower to a shower over the bath

2026-07-08 via Nuitee