The Central Hotel Queenstown, A Naumi Chapter

Hotels
9.4 (982 reviews)
4 Sydney Street , Queenstown , nz

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Garden
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Complimentary happy hour
Cons:
Noise issues due to lack of soundproofing
Cleanliness of some furnishings

Categories

Cleanliness
8.48
Some guests noted issues with cleanliness of furnishings.
Service
9.95
Guests praised the staff for their kindness and helpfulness.
Location
9.99
Multiple reviews praised the excellent location, close to attractions.
Room Quality
9.44
Rooms were described as comfortable and well-decorated, though some sound issues were mentioned.
Amenities
9.47
Complimentary happy hour and treats were positively received.
Value for Money
8.93
Guests felt the pricing was fair for the quality and experience.
Food and Beverage
8.98
Breakfast was pleasant but lacked variety according to some guests.
Overall Experience
9.95
Overall, guests enjoyed their stay and indicated a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:37

Property Description

Spacious Accommodation with Local Expertise

Located in the heart of Queenstown, The Central Private Hotel by Naumi Hotels offers spacious rooms with comfortable bedding. Guests can enjoy free WiFi and receive local recommendations from our knowledgeable team on the best dining spots and exciting outdoor activities, including bungy jumping, jet boating, and skiing.

Daily Happy Hour and Convenient Amenities

Guests checking in can unwind with complimentary daily happy hour drinks. The hotel's central location provides easy access to numerous restaurants, cafes, shopping, and recreational activities, ensuring a memorable stay in Queenstown.

Experience the Best of Queenstown

Book your stay at The Central Private Hotel by Naumi Hotels for a perfect blend of comfort, convenience, and local expertise.

Important information:

Guests arriving outside check-in hours are advised to contact the property before their stay to arrange their check-in.

Please note that there is a 2.5% charge when you pay with a credit card.

Please note that for group bookings, a prepayment of the Full amount is required no later than 90 days before the arrival date.

Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 20 per day.

Location

Guest Reviews

9.4
Based on 982 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.99
Room Quality: 9.44
Amenities: 9.47
Value for Money: 8.93
Food and Beverage: 8.98
Overall Experience: 9.95
J
James couple nz
10
Great location great facilities great staff atmosphere was very good
Pros:

Location staff were great

2026-07-11 via Nuitee
J
James couple nz
9
Wonderful location and very funky interior Staff were very helpful
Pros:

Funky interior and great atmosphere

2026-07-11 via Nuitee
J
Jane couple au
10
Extremely comfortable, I would stay there again
Pros:

It was funky, cute, clean and in a great location

Cons:

Not the best showers but still ok. The massive bath made up for it

2026-07-09 via Nuitee
I
Ian couple nz
9
Very enjoyable, our second stay
Pros:

Size of room, comfortable bed, staff, location

Cons:

Rooms need to be lighter, a bit dismal. Prefer a walk in shower to a shower over the bath

2026-07-08 via Nuitee
K
KANA couple jp
10
Great place to stay!
Pros:

Happy hour, bath tub, private sauna and location

Cons:

Nothing

2026-07-07 via Nuitee
A
Andrea couple nz
9
Great location with generous sized rooms, friendly staff & great happy hour with wine & cheese each
Pros:

We really enjoyed our stay and would stay again. Great location. The happy hour with wine and cheese each evening was lovely. Nice European continental breakfast.
Generous sized rooms. Very friendly and welcoming staff. Great shower.

Cons:

Dim lighting and noisy bathroom fan. Not a big deal

2026-07-06 via Nuitee
K
Kate family_with_children nz
10
Pros:

Very cool decor, the reception staff were super friendly, the snacks and drinks in our room and the lolly jars in the lounge were great for movie watching! Happy hour drinks and snacks an added bonus. The location was great too, just a short stroll down the gardens path to town. And contacting us to let us know we left a jersey in the room and then couriering it back to our home address was top notch customer service.

2026-07-06 via Nuitee
M
Melissa couple au
10
2026-07-04 via Nuitee
M
Margot couple au
10
Exceeded expectations, would stay again every time.
Pros:

The service was excellent, staff were friendly and helpful, really good location, clean and spacious room, definitely warm enough, loved the happy hour setup, lots of complimentary extras made it feel special. Good value. Absolutely would recommend.

Cons:

I found the pillows a bit high but that’s just personal preference.

2026-07-03 via Nuitee
R
Rebecca couple nz
10
Great stay! Highly recommend
Pros:

Location, happy hour, breakfast was yum, so warm and quiet

Cons:

Nothing

2026-07-01 via Nuitee
K
Kylie couple au
10
2026-06-30 via Nuitee
Y
YUMI solo_traveller jp
9
ハッピーアワーでフリードリンク!
Pros:

ハッピーアワーのフリードリンクやスナック、無料のランドリーがとてもよかった。朝食の時間には既に出発しなければならない旨伝えたところ、夜のうちに翌日の朝食を部屋まで届けてくれた。バスタブがあるのも日本人にとってはうれしいポイント、アメニティの質も良かった。部屋にもフリードリンク、スナックが置いてあった。市内中心部までは若干歩くが大変満足だった。

Cons:

受付時間外にチェックアウトする方法がわからなかった。

2026-06-29 via Nuitee
K
Katrina solo_traveller au
10
Had a lovely stay - great rooms and staff.
Pros:

Lovely boutique style hotel with quiet, spacious and beautifully decorated rooms. Staff were so friendly and accomodating - providing breakfast provisions the night before when I had early tours booked. (A lovely breakfast is included in tariff). Location is central and bus stops close by. Would definitely stay here again.

Cons:

Nothing!

2026-06-24 via Nuitee
K
Konstantina couple us
10
We had the best experience at Central Hotel! We want to thank all the staff that made our stay so extraordinary, especia
Pros:

The staff, the service, the amenities!

2026-06-23 via Nuitee
L
Louise extended_group au
10
Pros:

Beautiful

2026-06-21 via Nuitee
S
Stacey couple au
10
Loved our stay here. Highly reccomend! Can’t get better value for money, truly! 10/10!
Pros:

Great location with easy 5min walk to the lakeside, friendly staff, comfortable beds, really large bath to relax in, complimentary happy hour every day with wine/beer and snacks, breakfast provided in the common area, easy check out and option to pay and park on premises.

Cons:

Could be better lighting/option to dim or brighten lights in rooms. While I love ambient lighting, the option to increase the brightness would be helpful. But that’s being picky! Loved our stay here and would recommend to everyone.

2026-06-19 via Nuitee
D
Desiree couple nz
10
2026-06-18 via Nuitee
H
Harriet family_with_children nz
10
Fantastic location and facilities, we will be back!
Pros:

The breakfast was incredible!! And the juices/soft drinks/ sweets available at any time was such a nice treat!

2026-06-17 via Nuitee
A
AI solo_traveller jp
10
2026-06-16 via Nuitee
N
Natasha solo_traveller au
9
2026-06-15 via Nuitee