The Central Hotel Queenstown, A Naumi Chapter

Hotels
9.4 (873 reviews)
4 Sydney Street , Queenstown , nz

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Sauna
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Complimentary happy hour
Cons:
Noise issues due to lack of soundproofing
Cleanliness of some furnishings

Categories

Cleanliness
8.48
Some guests noted issues with cleanliness of furnishings.
Service
9.95
Guests praised the staff for their kindness and helpfulness.
Location
9.99
Multiple reviews praised the excellent location, close to attractions.
Room Quality
9.44
Rooms were described as comfortable and well-decorated, though some sound issues were mentioned.
Amenities
9.47
Complimentary happy hour and treats were positively received.
Value for Money
8.93
Guests felt the pricing was fair for the quality and experience.
Food and Beverage
8.98
Breakfast was pleasant but lacked variety according to some guests.
Overall Experience
9.95
Overall, guests enjoyed their stay and indicated a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:37

Property Description

Spacious Accommodation with Local Expertise

Located in the heart of Queenstown, The Central Private Hotel by Naumi Hotels offers spacious rooms with comfortable bedding. Guests can enjoy free WiFi and receive local recommendations from our knowledgeable team on the best dining spots and exciting outdoor activities, including bungy jumping, jet boating, and skiing.

Daily Happy Hour and Convenient Amenities

Guests checking in can unwind with complimentary daily happy hour drinks. The hotel's central location provides easy access to numerous restaurants, cafes, shopping, and recreational activities, ensuring a memorable stay in Queenstown.

Experience the Best of Queenstown

Book your stay at The Central Private Hotel by Naumi Hotels for a perfect blend of comfort, convenience, and local expertise.

Important information:

Guests arriving outside check-in hours are advised to contact the property before their stay to arrange their check-in.

Please note that there is a 2.5% charge when you pay with a credit card.

Please note that for group bookings, a prepayment of the Full amount is required no later than 90 days before the arrival date.

Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 20 per day.

Location

Guest Reviews

9.4
Based on 873 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.99
Room Quality: 9.44
Amenities: 9.47
Value for Money: 8.93
Food and Beverage: 8.98
Overall Experience: 9.95
I
Irene couple nz
6
The staff were very helpful.
Pros:

Clean, spacious and centrally located.

Cons:

I prefer to stay at brightly decorated rooms.

2026-03-05 via Nuitee
C
Catalina solo_traveller au
9
Great place to stay!
Pros:

Rooms are beautifully decorated, spacious and very clean. The hotel has a sauna and facilities are great. Location is central, but not in the middle of town. Easy to walk everywhere from here. Staff are very friendly.

Cons:

The hotel on the outside didn't look very nice. But once inside that doesn't matter

2026-03-01 via Nuitee
L
Lauren solo_traveller nz
1
Pros:

Nothing. They charged me despite my flight cancellation and wouldn’t reconsider a different day to accommodate me.

Cons:

Unhelpful and dismissive.

2026-02-27 via Nuitee
P
Pornsak couple th
9
2026-02-25 via Nuitee
P
Patrick couple us
10
Pros:

Location, comfy beds, happy hour, and nice staff

2026-02-24 via Nuitee
P
Paul couple gb
9
Pros:

Rooms were lovely and quirky, ed was very comfortable. Fanastic location

Cons:

everything was great

2026-02-23 via Nuitee
Y
Yoav couple il
9
2026-02-23 via Nuitee
A
Alethea couple au
4
Good location, but that's about it.
Pros:

Location is perfect, walking distance to the main part of town and all the restaurants.

Cons:

Communication around parking could have been a lot better. The listing makes it seem like there is parking available, however for the 20+ rooms there is only 4 car parks. Nothing when you book said we needed to book car spots ahead, and this was only communicated the day before we arrived as an "after-hours arrival suggestion". The alternative is to find street parking, which is very difficult in Queenstown, and often is pricey. We had to park a few blocks away, and keep going back to the car to top up the meter. Wouldn't advise staying here if you are travelling by car.

The room is very basic and dark, the bed wasn't very comfortable, and the bathroom was definitely not the quality I was expecting for the price. The small ventilation fan was covered in dust and mould, so really wasn't doing anything. The shower leaked all over the floor, and there is no space to put belongings down other than on the toilet seat or a small shelf above the sink.

2026-02-23 via Nuitee
L
Leonardus couple au
10
Great! Will come again!
Pros:

Very comfortable. Lovely breakfast. Excellent bed, shower and facilities! Great location too. Highly recommend! Staff very nice as well.

Cons:

Nil

2026-02-23 via Nuitee
J
Jon couple au
9
2026-02-23 via Nuitee
K
Kate extended_group au
10
Lovely!
Pros:

Beautifully decorated and the happy hour drinks and snacks is such a nice added bonus

2026-02-22 via Nuitee
P
Piatti couple ch
8
2026-02-22 via Nuitee
S
Susan couple us
9
2026-02-13 via Nuitee
A
Andy couple gb
8
2026-02-11 via Nuitee
H
Helen couple nz
10
2026-01-31 via Nuitee
M
Marion couple gb
9
Great room, comfortable bed and fantastic location, friendly staff
Pros:

Quirky rooms, great location

2026-01-29 via Nuitee
B
BARRY couple us
5
Pros:

Nice room on secand floor. No elevator so luggage was tough to move to room.

Cons:

Poor parking availability, even for a fee.

2026-01-26 via Nuitee
R
Ruby couple au
9
2026-01-24 via Nuitee
R
Roberta couple ca
10
Pros:

Breakfast and happy hour were great. Staff very accommodating.

2026-01-23 via Nuitee
D
David couple au
10
Great location, room was warm
Pros:

Location - easy walk to town, gardens, lake, restaurants

Cons:

$20/day parking on site

2026-01-20 via Nuitee