Hotel Mystays Premier Hamamatsucho

Hotels
Mystays Hotel Group
8.4 (3533 reviews)
Minato-ku Hamamatsucho 1-8-5 , Tokyo , jp

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean
Great location
Friendly staff
Good amenities
Cons:
Small rooms
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.73
Some reports of room cleanliness issues, including minor stains on blankets.
Service
9.2
Staff were reported as friendly and helpful, assisting with luggage.
Location
9.24
Convenient location near train stations and nearby amenities.
Room Quality
7.69
Rooms are small, as typical in Japan, which some found limiting.
Amenities
8.72
Good amenities including free Wi-Fi and clean facilities.
Value for Money
8.18
Generally good value, but some mentioned breakfast quality could improve.
Food and Beverage
7.73
Breakfast options were limited, and staff was not described as friendly.
Overall Experience
8.7
Majority enjoyed their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:30

Property Description

Luxurious Accommodation
Hotel Mystays Premier Hamamatsucho offers spacious and comfortable guest rooms with modern amenities such as flat-screen TVs, air purifiers, and memory foam pillows. The soothing color schemes create a relaxing atmosphere for guests to unwind after a busy day exploring the city.

Convenient Location
Located just a short walk from JR Hamamatsucho Station and with easy access to Haneda Airport, our hotel is the perfect choice for travelers seeking convenience. Additionally, the nearby Daimon Subway Station provides quick transportation to popular destinations like Roppongi and Tokyo Tower.

Exceptional Services
Enjoy the convenience of a 24-hour front desk, free luggage storage, and in-room massage services. Indulge in a delicious breakfast at the on-site Japanese-style restaurant "Morimoto" before starting your day of adventure in Tokyo.

Book your stay at Hotel Mystays Premier Hamamatsucho now for a memorable and comfortable experience in the heart of the city.

Important information:

Please note, the credit card that was used to guarantee the reservation will be charged with applicable cancellation charges in the event of cancellation after the cancellation deadline.

On-site multi-storey car parking accommodates cars up to 155 cm high. Please note that if you need parking for a large car, you may be directed to a paid public parking nearby.

For guests booking a meal inclusive rate, a breakfast buffet is served between 07:00-10:00. (Their last order is 9:30).

Alipay is accepted at the property.

Guests staying in the Comfort King room can rent an exercise bike at an additional charge per day, if a request is made directly to the property in advance. Please note requests are subject to availability as the number of bicycles are limited.

Please note, guest room temperatures are centrally controlled. Guests cannot switch between air conditioning and heating.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1620 per day.

Location

Guest Reviews

8.4
Based on 3533 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.7
Y
Yizhaq solo_traveller il
10
חוויה מהנה בטוקיו
Pros:

הצווות היה מדהים עזרו לנו בהכל והיו סבלנים מאוד
ממש הרגשנו שהם רוצים לעזור כל הזמן
החדר היה נקי כל הזמן
המיקום מושלם קרוב מאוד לתחנת jr

Cons:

הכל היה מצויין

2026-07-04 via Nuitee
E
Elke solo_traveller fi
8
Pros:

Room was compact but clean and beds were comfortable. Location was good, quiet street. 7 eleven was close.

Cons:

Breakfast could offer more fresh fruits and gluten free options too. Staff could be more attentative and warm. Check-in with a machine felt cold in a 4 star hotel. Our kids mentioned that toilet paper could be of higher quality.

2026-07-04 via Nuitee
R
Rachmat extended_group id
10
Pros:

Near subway dan JR, good customer service, very responsive

Cons:

None

2026-07-04 via Nuitee
M
Muammer family_with_children tr
8
Pros:

Temiz ve konumu tren ve metro hatlarına yakın olması güzel. Dört kişi olduğumuz için yataklar rahat ve genişti.

Cons:

-Oda genişlik olarak yeterli en büyük sıkıntı elbise dolabı yoktu. Askılıklar dışarı bir ayakkabılığın üzerine asmak zorunda kalıyorsunuz.
-Bavulları açacak yeterli alana sahip değil, özellikle büyük ve orta boy bavulları yataklar üzerinde açmak zorunda kalıyorsunuz.
-Kahvaltı çeşitliği biraz zayıftı.

2026-07-04 via Nuitee
J
Joelys extended_group pr
10
Amazing
Pros:

The hospitality

Cons:

Nothing

2026-07-04 via Nuitee
K
Kaoru couple jp
10
Would love to use this hotel again for our next visit in Tokyo
Pros:

Location

Cons:

Location and cleaness

2026-07-03 via Nuitee
D
Daniela family_with_children it
5
Cons:

Stanza, molto piccola. Per tre persone
Bagagli lasciati nella hall, non portate in stanza.

2026-07-02 via Nuitee
S
Shane solo_traveller au
9
2026-07-01 via Nuitee
A
Ana extended_group us
10
2026-07-01 via Nuitee
J
JP family_with_children in
9
Pleasant stay. rooms are compact but well planned
Pros:

I had a pleasant stay at the hotel. The breakfast was good and offered a nice variety of options. While the coffee could have been better, the food overall was quite enjoyable. It was a comfortable and satisfying experience.

Cons:

coffee at the breakfast

2026-06-30 via Nuitee
A
Ana Isabel family_with_children es
10
Buena relación calidad precio.
Pros:

Su ubicación cerca de la estación ion de tren y metro.
Limpieza muy bien
Amenities variados y agua para la estancia.

Cons:

Un poco justo el espacio de la habitación , éramos 4 personas y no había espacio ni para dejar las maletas recogidas.

2026-06-30 via Nuitee
K
Karan family_with_children in
4
Average
Cons:

The staff - we had a couple of issues and the staff was extremely unhelpful. I would be vary of using this hotel in the future

2026-06-30 via Nuitee
B
Bernardino family_with_children es
9
BUEN HOTEL para moverte en TOKIO
Pros:

La ubicación a 5 minutos de todas las redes de tren de Tokio está genial. Instalaciones algo anticuadas pero en buen estado. Desayuno variado pero de calidad media.

Cons:

Baño pequeño y anticuado. Desayuno masificado, tuvimos que esperar 30 minutos para desayunar. Pese a que había variedad en el desayuno la comida no era de mucha calidad.

2026-06-29 via Nuitee
T
Thomas couple ca
9
Great spacious location
Pros:

Very spacious rooms

Cons:

Machines for check in and out means less personal touch with staff

2026-06-29 via Nuitee
B
Başak 🇹🇷 solo_traveller tr
10
Pros:

Konumu, temizliği, rahatlığını sevdim. Oda hergün temizlendi ve malzemeler her gün yenilendi.
Dönüşte tekrar konaklayacağımız için bagajlarımızı QR kodlu bir sistemle sakladılar. Check-in ve check-out günü de check-in veya check-out süresi gelene kadar bagajı muhafaza ettiler, bu da şehri gelmemiz için kolaylık sağladı.
Yağmurlu günde şemsiye verdiler. Konumu da gerçekten güzeldi. Metro ile asakusa, shinbuya shinjuku, ueno, akihabara, shinagawa(Shinkansen istasyonu) rahatlıkla ulaştık. Beyaz yakanın olduğu güvenli bir semtte.Tekrar Tokyo'ya gelsem yine aynı otelde kalırdım. Teşekkürler 🌸

Cons:

Beğenmediğim birşey olmadı. Yalnızca asansöre binerken kapısı kapandı, sensörü çalışmadı, kolum sıkışabilirdi.

2026-06-29 via Nuitee
S
Silvia extended_group it
8
Pros:

Ottima posizione vicino alla Tokyo tower ed alle principali stazioni della metropolitana e della linea Yamanote. Camere abbastanza spaziose
Ottima pulizia

Cons:

Non abbiamo potuto fare la colazione (non.prenotata in anticipo).per mancanza di posti in sala da pranzo.

2026-06-29 via Nuitee
H
Hirabara family_with_children jp
7
2026-06-29 via Nuitee
J
Jerlicia family_with_children sg
7
Pros:

The staff were friendly, helpful and responsive throughout our stay. They assisted us in booking a taxi to Haneda Airport upon check-out and were keen on answering any queries we had. A day before we checked-out, our safe password was somehow changed but a staff arrived promptly and helped resolve the issue.

The hotel also provided mini cards (at the lobby) which suggests places of interest and food recommendations in different areas of Tokyo which we thought was really cute and useful!

We also appreciated that bottled water was replenished daily, even on days when we didn't request housekeeping :)

The contour pillows provided were also comfortable! (Contour pillows isn't common in hotels so it was nice having it!)

Cons:

The hotel's location is convenient with both Hamamatsucho Station and Daimon Station within walking distance. There's easy access to popular areas such as Shibuya, Shinjuku and Asakusa. Haneda and Narita Airports are also accessible via the Airport Monorail at each of the stations respectively. The only downside is that the walk to the stations is a little longer than expected and is not sheltered, so it can be inconvenient on rainy days.

The room itself was quite small and felt a little cramped, although this is fairly common for hotels in Japan. We also noticed a few small black spots on the bedsheets during our stay, which could have been cleaned more thoroughly.

Overall it was still a comfortable stay! :)

2026-06-29 via Nuitee
K
Kamila family_with_children pl
10
Znakomity wybór dla rodzin z dziećmi
Pros:

Przestronne pokoje, smaczne śniadania, bliskość komunikacji miejskiej

2026-06-29 via Nuitee
P
Per family_with_children se
7
2026-06-29 via Nuitee