Hotel Mystays Premier Hamamatsucho

Hotels
Mystays Hotel Group
8.4 (3336 reviews)
Minato-ku Hamamatsucho 1-8-5 , Tokyo , jp

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Massage services
See all facilities

Review Highlights

Pros:
Clean
Great location
Friendly staff
Good amenities
Cons:
Small rooms
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.73
Some reports of room cleanliness issues, including minor stains on blankets.
Service
9.2
Staff were reported as friendly and helpful, assisting with luggage.
Location
9.24
Convenient location near train stations and nearby amenities.
Room Quality
7.69
Rooms are small, as typical in Japan, which some found limiting.
Amenities
8.72
Good amenities including free Wi-Fi and clean facilities.
Value for Money
8.18
Generally good value, but some mentioned breakfast quality could improve.
Food and Beverage
7.73
Breakfast options were limited, and staff was not described as friendly.
Overall Experience
8.7
Majority enjoyed their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:30

Property Description

Luxurious Accommodation
Hotel Mystays Premier Hamamatsucho offers spacious and comfortable guest rooms with modern amenities such as flat-screen TVs, air purifiers, and memory foam pillows. The soothing color schemes create a relaxing atmosphere for guests to unwind after a busy day exploring the city.

Convenient Location
Located just a short walk from JR Hamamatsucho Station and with easy access to Haneda Airport, our hotel is the perfect choice for travelers seeking convenience. Additionally, the nearby Daimon Subway Station provides quick transportation to popular destinations like Roppongi and Tokyo Tower.

Exceptional Services
Enjoy the convenience of a 24-hour front desk, free luggage storage, and in-room massage services. Indulge in a delicious breakfast at the on-site Japanese-style restaurant "Morimoto" before starting your day of adventure in Tokyo.

Book your stay at Hotel Mystays Premier Hamamatsucho now for a memorable and comfortable experience in the heart of the city.

Important information:

Please note, the credit card that was used to guarantee the reservation will be charged with applicable cancellation charges in the event of cancellation after the cancellation deadline.

On-site multi-storey car parking accommodates cars up to 155 cm high. Please note that if you need parking for a large car, you may be directed to a paid public parking nearby.

For guests booking a meal inclusive rate, a breakfast buffet is served between 07:00-10:00. (Their last order is 9:30).

Alipay is accepted at the property.

Guests staying in the Comfort King room can rent an exercise bike at an additional charge per day, if a request is made directly to the property in advance. Please note requests are subject to availability as the number of bicycles are limited.

Please note, guest room temperatures are centrally controlled. Guests cannot switch between air conditioning and heating.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1620 per day.

Location

Guest Reviews

8.4
Based on 3336 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.7
K
Ken extended_group ca
10
Pros:

Plentiful amenities, good service, soft sleeping material and good value.

Cons:

Had some confusion going to the other location en route to the correct one as they are closely located to each other

2026-05-02 via Nuitee
A
Aiden extended_group gb
8
2026-05-02 via Nuitee
D
Didier solo_traveller fr
8
2026-05-02 via Nuitee
M
MALAYKUMAR solo_traveller ca
9
2026-05-02 via Nuitee
T
Tiphanie solo_traveller fr
9
Pros:

Hôtel facilement accessible en transports, le monorail pour l'aéroport est direct également. Situé dans un quartier plutôt d'affaires. Attention il y a 2 établissements qui ont un nom similaires très proche.

La chambre est spacieuse, on ne manque de rien. Articles de toilettes, café/thé/eau de bienvenue. Le lit est confortable. Le ménage est fait tous les jours.

Proximité sur des family mart/seven eleven et meme une petite supérette pour faire vivre les locaux.

2026-05-02 via Nuitee
V
Vicent couple es
9
2026-05-01 via Nuitee
G
Gianni solo_traveller be
9
2026-05-01 via Nuitee
R
Rocio solo_traveller us
10
Excellent
Pros:

Location

Cons:

Nothing

2026-05-01 via Nuitee
M
Mateja family_with_children si
8
2026-05-01 via Nuitee
N
Novia solo_traveller id
10
2026-05-01 via Nuitee
M
Mohamed Ghassen family_with_children de
7
2026-05-01 via Nuitee
C
CHIHYU extended_group tw
10
2026-04-30 via Nuitee
A
Anna couple ca
1
Rashes all over our body that itches with red spots all over our body that I had to seek medical help and was prescribed
Pros:

Nothing, small rooms!
My family and I have severe rashes that itches and I have red spots all over my body!
I don’t know if it was the pajamasz or the bed!
My daughter and granddaughter and myself have the same rash all over our body.

Cons:

The first couple of nights the upstairs room had kids that kept jumping off the bed at night and making thumping sound!
Had to ask front desk to call them to stop since it was midnight!
Bad sound proofing!

2026-04-30 via Nuitee
Y
YI TING extended_group tw
10
2026-04-30 via Nuitee
L
Levent Tezgel solo_traveller tr
8
Pros:

Konumu, yakında bulunan Metro ve tren ulaşımı sayesinde Tokyo da her yere kolaylıkla ulaşabilirsiniz. Otel sakin sessiz bir sokakta. Temizlik iyi,

Cons:

Bir tür yer yatağı, yaşlılar için zor olabilir, alışık olmadığım türdendi. Otelin geniş loby ve receptionu yok, sınırlı oturma alanı. Bar, cafe yok. Kahvaltı salonu yetersiz, hijyen üst düzey değil, sunum ve büfe tatminkar değil.

2026-04-30 via Nuitee
K
Kimberlee solo_traveller us
7
Okay stay
Pros:

The location to Hammamatsucho station/monorail/Daimon station was excellent. About 7 minutes on foot. We were able to walk to Tokyo Tower and Maple Park in about 20. We didn't try the breakfast, so I cannot review that.

Cons:

The room and furnishings could use a refresh. Our queen size room had a mattress on a platform (futon style) and we needed to be careful when getting up at night so as not to have a misstep. Also, the bathroom is a step up (another trip hazard) and felt cramped, even for a shorter person like me.

2026-04-30 via Nuitee
M
Makiko extended_group jp
8
便利
Pros:

羽田空港からのアクセスが良く、近くにコンビニやスーパーマーケットもあり便利でした。

Cons:

ロビーのにおいが少し気になりました。

2026-04-30 via Nuitee
S
Syamimi family_with_children my
8
2026-04-29 via Nuitee
E
Elizabeth extended_group us
9
Liked the location. Great breakfast. Nice staff
Pros:

Quiet spot out of the chaos. Quick access to subway. Breakfast was excellent.

Cons:

Bathroom was small

2026-04-29 via Nuitee
C
Choi couple us
10
Spacious clean room with all necessities such as pajamas, skin care, etc.
Pros:

The bed was very spacious and the two tables were a plus. The location was in a quiet neighborhood and also close to the stations. The breakfast was also very delicious and definitely recommend.

2026-04-28 via Nuitee