Alpine Hotel Perren

Hotels
8.7 (1928 reviews)
Vispastrasse 10 , Zermatt , CH

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Children allowed

Facilities

Shopping on site
Ski storage
Television in common areas
Free wired internet
Snack bar/deli
Golfing on site
Ski lessons on site
Beach umbrellas
Fitness facilities (surcharge)
Internet access
See all facilities

Review Highlights

Pros:
Excellent and praised breakfast
Very friendly and helpful staff
Fantastic, central location near lifts and train
Comfortable rooms with balconies in many cases
Well-designed ski room and good amenities (honesty bar, chill areas)
Good restaurant (La Barrique) and spa available
Clean reports from several guests
Many reviewers say they'd return / recommend
Cons:
Dirty/worn carpeting reported in multiple reviews
Small rooms and tiny/awkward shower or bath-shower combos for some rooms
Perceived poor value for money / high prices
Ski storage area narrow, dirty and dated
At least one report of unfriendly reception staff
Noise / insufficient soundproofing mentioned
One report of a stolen ski cover from ski room
Some guests found pillows uncomfortable

Categories

Cleanliness
7.2
Mixed mentions: several guests praised the hotel as 'very clean' while others specifically complained about very dirty carpet in rooms and a narrow, dirty ski/storage area; overall cleanliness is below the target due to recurring comments about the worn/soiled moquette and ski room.
Service
9.9
Predominantly positive: numerous reviews highlight very friendly, helpful and patient staff and attentive service; one report of an unfriendly reception agent is outweighed by multiple strong compliments about staff assistance.
Location
10
Consistently excellent: many reviewers note the ideal/central location close to lifts, Sunnegga, shuttle buses and the train station; location is a clear strength repeatedly mentioned.
Room Quality
8.3
Mixed: several guests found rooms comfortable, spacious (including balconies), while others reported small rooms, old furniture and a tiny shower/bath-shower combo that doesn't meet expectations.
Amenities
8.8
Generally positive: spa described as decent, well-designed ski room (despite some cleanliness issues), honesty bar and pleasant chill areas are appreciated; overall amenities are good for the hotel.
Value for Money
6.8
Noted concern: multiple guests explicitly say price is not justified (high rates for small/dated rooms), and comments about Zermatt being expensive; value is a weaker area compared with other aspects.
Food and Beverage
9.3
Strongly positive overall: many enthusiastic mentions of excellent breakfast (multiple languages praise the buffet) and a well-regarded restaurant; one complaint about sparse breakfast at a late hour is minor compared to overall praise.
Overall Experience
9.3
Overall positive stay: numerous 'excellent', 'very memorable', and 'we enjoyed it' comments; negatives (dirty carpet, price, small showers) affect some stays but majority indicate a very good experience and likelihood to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:37

Property Description

Spectacular Views of the Matterhorn
Hotel Alpine offers en-suite rooms with stunning views of the iconic Matterhorn in central Zermatt. Enjoy the tranquility and beauty of this majestic mountain right from your room.

Comfortable Accommodation with Modern Amenities
Each room at Alpine hotel is equipped with essential amenities including a hairdryer, safe, and cable TV. Upgrade to rooms with direct Matterhorn views and flat-screen TVs for an enhanced experience.

Delicious Dining and Convenient Location
Indulge in a hearty breakfast at the on-site restaurant and savor traditional Swiss cuisine for dinner. With ski lifts just 200 meters away and the train station at a convenient 500 meters, Hotel Alpine offers the perfect blend of comfort and accessibility.

Book your stay now at Hotel Alpine for a memorable experience in Zermatt.

Important information:

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Upon arrival at the train station in Zermatt, guests can use the hotel transfer at a charge of CHF 12.00 per person per trip.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 1928 reviews
Cleanliness: 7.2
Service: 9.9
Location: 10
Room Quality: 8.3
Amenities: 8.8
Value for Money: 6.8
Food and Beverage: 9.3
Overall Experience: 9.3
S
SR • family_with_children • ch
8
2026-04-10 • via Nuitee
M
Moritz • extended_group • ch
7
2026-04-10 • via Nuitee
M
Michel • family_with_children • ch
8
2026-04-10 • via Nuitee
J
jeannethe • couple • ec
10
Excelente
Pros:

Todo estuvo perfecto la gente muy amable el desayuno excelente !! Y muy limpio. Total recomendable.

2026-04-09 • via Nuitee
P
Ping Chung • solo_traveller • hk
8
Cons:

隔音不夠好，其他人滑完雪返嚟會聽到好清楚嘅腳步聲⋯不過呢啲好似係瑞士酒店嘅通病

2026-04-08 • via Nuitee
K
Karin • couple • ch
6
Zermatt est magnifique, mais nous ne retournerons pas à l'hôtel Perren !
Pros:

L'emplacement, près des remontées mécaniques et des bus navettes, pas loin de la gare. Le spa pas trop mal.

Cons:

La chambre était petite et la moquette au sol sale et mérite vraiment d'être changée ! Les meubles sont anciens, moches, la douche était minuscule. L'hôtel doit dater des années 80. Le rapport qualité prix est absolument non-justifié. Payer 746.- pour 2 nuits pour une chambre de cette qualité et un petit déjeuner qui était pratiquement vide à 8h15, ce n'est pas normal ! En plus nous avons dû payer 12.- pour un transport en navette de l'hôtel depuis la gare ! Puis, nous nous sommes fait voler notre housse de ski dans le local à skis qui est vraiment étroit, sale et vétuste. Le personnel à la réception n'était pas très sympathique. Zermatt devient inabordable pour les voyageurs qui n'ont pas des moyens financiers supérieurs ! En tant que simple citoyen suisse, on ne peut même plus voyager dans son propre pays sans devoir payer des montants exorbitants, c'est bien triste ! Les hôteliers et restaurateurs de Zermatt abusent vraiment !

2026-04-08 • via Nuitee
M
Marcela • extended_group • ch
9
2026-04-07 • via Nuitee
C
Chrigel • solo_traveller • ch
9
2026-04-06 • via Nuitee
B
bertholet • family_with_children • ch
8
2026-04-06 • via Nuitee
X
Xiuzhen • family_with_children • es
9
非常难忘的一次入住。
Pros:

员工非常热情，态度很好也有耐心，酒店设施不错。特定房间可以看到马特宏锋，小贵但是非常好的入住体验，下次还会选择。

Cons:

枕头不太舒服。

2026-04-05 • via Nuitee
V
Veronika • couple • ch
7
Es hat uns sehr gefallen
Pros:

Frühstück gut, lage auch optimal

2026-04-04 • via Nuitee
B
Brigitte • solo_traveller • ca
10
Welcoming Alpine Hotel
Pros:

I liked the location close to everything including the train. The room was comfortable and inviting with a lovely Swiss alpine balcony. Resto La Barrique had great food and again very inviting. The staff does make sure you are not missing anything.

Cons:

Nothing I can think of!

2026-04-03 • via Nuitee
K
Kohei • solo_traveller • at
10
快適
Pros:

朝食バイキングが最高に美味しかった！

2026-04-03 • via Nuitee
E
Emil • solo_traveller • no
10
2026-04-03 • via Nuitee
S
Stefan • solo_traveller • de
10
2026-04-02 • via Nuitee
R
Renato • family_with_children • ch
9
2026-04-02 • via Nuitee
Y
Yves • family_with_children • ch
9
Pros:

Accueil sympathique

Cons:

Rien

2026-04-02 • via Nuitee
J
Jan • solo_traveller • ch
5
Pros:

très bon emplacement

Cons:

moquette très sale, très petite chambre pour le prix

2026-03-29 • via Nuitee
J
JASMINA • solo_traveller • ch
10
2026-03-26 • via Nuitee
V
varun • family_with_children • ae
10
2026-03-25 • via Nuitee