HARRIS Hotel & Convention Festival Citylink Bandung

Hotels
8 (171 reviews)
Jl. Peta 241,Kopo , Bandung , id

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast selection
Cons:
Cleanliness issues
Small bathrooms
Room issues

Categories

Cleanliness
7.46
Some reviews mention cleanliness issues, including unclean toilet facilities and towels.
Service
8.43
Guests appreciated the friendliness of the staff and the service they received.
Location
8.97
Convenient location next to a mall, highly praised in multiple reviews.
Room Quality
7.92
Rooms were generally clean and well-liked, but some had issues such as size and maintenance.
Amenities
7.95
Amenities were mentioned positively, with breakfast variety being a highlight.
Value for Money
7.41
Some reviews suggest that the hotel may not provide good value, citing size and quality issues.
Food and Beverage
7.96
Positive feedback on breakfast variety and quality.
Overall Experience
7.93
Overall a good experience, but noted issues prevent a higher rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:33

Property Description

Central Location and Convenient Connectivity
HARRIS Hotel & Convention Festival Citylink Bandung is strategically located just a short drive from Hussein Sastra Negara Airport, directly connected to Festival CTLink Mall. With easy access to transportation hubs and shopping areas, guests can explore the city effortlessly.

Relaxing Amenities
Unwind in the outdoor pool or indulge in a rejuvenating foot massage at the hotel. The vibrant and cozy rooms with modern amenities offer a comfortable stay, complemented by free Wi-Fi and entertainment options.

Dining Options and Business Facilities
Experience a variety of culinary delights at Harris Café and Juice Bar, with picturesque views of Bandung. For business travelers, the hotel provides internet access, a business centre, currency exchange services, and room service for a hassle-free stay.

Book now for a memorable stay at HARRIS Hotel & Convention Festival Citylink Bandung!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for Rp 350,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 171 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 7.92
Amenities: 7.95
Value for Money: 7.41
Food and Beverage: 7.96
Overall Experience: 7.93
M
Maher • family_with_children • qa
4
Cons:

HARRIS Hotel has the underlying infrastructure and physical resources to easily operate as a top-tier property. Unfortunately, it is severely let down by poor management, a lack of staff supervision, and highly inconsistent service. The primary saving grace—and the only real selling point during our stay—is the hotel's direct physical connection to the Festival Citylink Mall.
Room Quality & Comfort: The rooms felt quite small, and the soundproofing is practically non-existent. The partitions between rooms seem to be made of simple gypsum board, meaning you can hear the neighboring rooms with perfect clarity. Additionally, the attention to basic booking details was lacking. Despite explicitly booking a room for three guests, we were only supplied with two pillows, a single pair of sandals, and zero bathrobes.
Maintenance Issues: We experienced frustrating plumbing issues throughout our stay. Both the bathroom sink and the shower drained incredibly slowly, causing water to pool persistently during and after every use.
Dining & Breakfast Experience: The breakfast service was deeply underwhelming. On our first morning, the coffee machine was out of order. Beyond that, the food options and overall quantities were highly limited. Most surprisingly for a hotel located in a tropical country, the fruit selection was heavily rationed. A standard fruit plate literally consisted of just three pieces: one slice of guava, one piece of melon, and one piece of watermelon. I have never seen a tropical hotel be so stingy with its fresh fruit.
Housekeeping Standards: The housekeeping team did not appear to follow any standard operating procedures. The daily service was entirely unpredictable: some days towels and tissues were replaced, and other days they were simply forgotten. Furthermore, the bed sheets were never changed during our entire 6-night stay unless we explicitly tracked down staff to request it.

2026-07-11 • via Nuitee
Y
Yuli • solo_traveller • id
9
Friendly Hotel
Pros:

Hotel nya nempel dengan mall.
Staff front office nya, ramah, tetutama yang bernama Pak Eddy yang sangat helpfully.
Hotelnya nyaman dan bersih, parkirnya luas..
Menu sarapannya banyak pilihan dan enak.

Cons:

Akses lokasinya cukup jauh dari temgah kota

2026-07-06 • via Nuitee
D
Dwi • couple • id
9
Good budget good facility
Pros:

Facility good

Cons:

Nothing

2026-07-05 • via Nuitee
U
Uabru • family_with_children • id
8
Pros:

n/a

2026-06-18 • via Nuitee
R
Rita Susanti Budiarto • solo_traveller • id
9
2026-06-17 • via Nuitee
M
Manik • family_with_children • id
8
2026-06-05 • via Nuitee
L
LinDa AngeL • solo_traveller • id
7
Pros:

Beside a mall

Cons:

The shower drainage isn't make the water going down, so the floor can't dry properly. And the location too far from downtown

2026-05-31 • via Nuitee
H
Halim • solo_traveller • id
6
Pros:

The location is good ,next to mall and eating area

Cons:

The room and the bathroom not wide and look a bit old and dirty ?

2026-05-24 • via Nuitee
A
Agus Dh • couple • id
6
Pros:

Need improve swiming pool

Cons:

Verry small for swimming pool

2026-05-22 • via Nuitee
I
Igod • solo_traveller • id
8
2026-05-16 • via Nuitee
A
Aisyah • solo_traveller • id
9
2026-05-09 • via Nuitee
M
MI • extended_group • kr
10
Pros:

식사메뉴가 다양했고 직원들이 친절

Cons:

없음

2026-04-28 • via Nuitee
H
Handayani • solo_traveller • id
10
Excellent stay as always since 2016
Pros:

Location n its clean room facilities
Linen is superb
Connecting rooms made everything easier

Cons:

Nothing

2026-04-25 • via Nuitee
F
Fendy • family_with_children • sg
10
Pros:

The property ia very clean & tidyup

Cons:

Yea we are very happy

2026-04-23 • via Nuitee
ماجد • family_with_children • sa
10
2026-04-05 • via Nuitee
I
Ireka • family_with_children • id
8
2026-04-01 • via Nuitee
I
Ireka • family_with_children • at
8
2026-04-01 • via Nuitee
R
Riana Magdalena • family_with_children • tw
8
2026-03-27 • via Nuitee
H
Hajah Norbayah • family_with_children • bn
8
nice though I was my mistake...supposedly another Harris Hotel
Pros:

the facilities

Cons:

none

2026-02-26 • via Nuitee
N
Noor Alya Desianty • family_with_children • id
10
Pros:

Pemandangannya, kebersihannya, disediakan juga pengisian air di depan kamar

2026-01-30 • via Nuitee