Citadines Metro Central Dubai

Hotels
Ascott
8.6 (107 reviews)
Abdullah Omran Taryam Street, Barsha Heights, PO Box 502400, Dubai , Dubai , AE

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Front entrance ramp
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Great location

Categories

Cleanliness
8.49
Standard quality for this hotel tier.
Service
8.96
Ramadan at the front desk was very helpful, professional, and respectful.
Location
9
Great location next to the Metro.
Room Quality
8.45
Comfortable rooms.
Amenities
8.48
Standard quality for this hotel tier.
Value for Money
8.44
Very good value.
Food and Beverage
8.49
Standard quality for this hotel tier.
Overall Experience
8.46
The entire team ensured my stay was perfect.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:24

Property Description

Discover a serene oasis at Citadines Metro Central Dubai, where luxury meets convenience in the heart of the city.

Relaxation and Wellness
Indulge in our full-service spa and unwind after a day spent at our exclusive private beach. Enjoy refreshing dips in the outdoor pool or rejuvenate in the steam room—perfect for a blissful retreat.

Comfort & Convenience
Stay connected and comfortable in one of our 208 air-conditioned rooms, featuring fully equipped kitchens, 50-inch LCD televisions, and complimentary Wi-Fi. Perfect for both short visits and extended stays.

Dining Delights
Savor delightful meals at Brambles or take advantage of room service for a cozy night in. Start your day right with our continental breakfast served daily for a delightful start to your adventures.

Book your escape today at Citadines Metro Central Dubai for an unforgettable experience!

Important information:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not served at this property.
  • A car is not required for transportation to and from this property.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Food & Beverage

    No alcohol served onsite

  • General

    Events/parties not allowed

See all policies

Location

Guest Reviews

8.6
Based on 107 reviews
Cleanliness: 8.49
Service: 8.96
Location: 9
Room Quality: 8.45
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 8.46
R
Ramois family
10
Pros:

Ramadan at the front desk was very helpful, professional and respectful. The entire team ensured my stay was perfect, additionally, they always reward loyalty with free room upgrades when available.

2025-09-09 via Nuitee
J
Jonathan partner
10
Pros:

Great location next to the Metro. Comfortable rooms and friendly staff. Very good value.

2025-09-06 via Nuitee
J
Jonathan partner
10
Pros:

Fantastic stay. Brilliant well connected location

2025-06-08 via Nuitee
R
Ryan
4
Pros:

Certainly not worth the price per night
Paid for double beds, got a single bed I could barely fit on

2025-05-04 via Nuitee
S
STEVE partner
10
Pros:

Professional staff, always ready to assist. Breakfast was good, April and her kitchen team made sure your breakfast is ready to be served. House keeping always cleaning and dressing bed. Concierge always on stand-by for services. Front desk well professionally dressed and well respected and friendly. Robert at Front desk was exceptional, the rest were fantastic. Property location is less than 50 metres to Dubai metro which makes your movement very easy. The red line trains connect you to the green and orange(tram) lines. Value for the money. Don't skip this hotel and make a reservation somewhere else after reading this comment. Definitely coming back🙏

2025-05-01 via Nuitee
S
Shadi family
8
Pros:

Employees are all amazing from reception to housekeeping to security
Clean rooms
Fast service
Greta location in the middle of everything and right next to metro
Grocery & pharmacy across the street 24/7

Corridor smells bad
Sofa bed is not comfortable at all

2025-04-22 via Nuitee
A
Amirah family
10
Pros:

Excellent stay. Clean spacious flat. Near metro. Special thanks to Angeline And Robert at reception and April and Rachel at breakfast. the whole team is amazing but these are the ones we interacted more with.
Highly recommend
.
Great place for families

2025-04-17 via Nuitee
A
Amira family
10
Pros:

Very nice staff. Friendly environment. Really close to the metro. Very clean. Family friendly

2025-04-14 via Nuitee
M
Mitchell
10
Great location
Pros:

We had a great stay. It is right beside the metro so a convent location. The staff (especially Jessey) were friendly and helpful. Room was perfect.

2025-03-25 via Nuitee
S
Sergio
10
Pros:

Long term guest! This property never fails. The staff are the reason we continue coming back 👍

2025-03-25 via Nuitee
P
Paul
10
Great location
Pros:

Citadines Metro is clean, comfy and friendly. The location is excellent, being only 200m from the nearest Metro Station. We had a 4 night stay in a 1 bedroom Executive Suite on a half board basis. The rooms were large, clean and comfy, but a little dated. Plenty of sockets for phone chargers etc. Food was adequate and sevice was really good, thanks to Rachel and April. A larger menu, both at breakfast and dinner would have been better, especially for those staying a longer duration than us. Many thanks to reception for arranging a 16.30 check out from our room, as we had a late night flight. We would stay here again.

2025-03-17 via Nuitee
K
Kevin
10
Great bed for the night
Pros:

Just needed a bed for the evening, visiting friends in Dubai.

Welcome from the staff was very warm, no complaints

2025-03-13 via Nuitee
A
Allana
10
Pros:

Love Soluna beach day pass option.

2025-03-04 via Nuitee
P
Peter
8
Pros:

Very good quality building, with an emphasis on being ecofriendly.

Lovely concierge at the property - the Ugandan, I forgot his name.

The breakfast is lacklustre in terms of quality, quantity and options - very limited.

2025-02-04 via Nuitee
A
Arwa
10
Pros:

The team at Citadines Metro Hotel is truly outstanding. The staff is not just friendly and helpful, but also incredibly welcoming. They always greet you with their warm, radiant smiles and are consistently attentive and polite. I will definitely be returning!

2024-11-20 via Nuitee
V
Vitaliy
10
Perfect
Pros:

very professional and polite team

2024-06-19 via Nuitee
M
Mark
10
Pros:

All staff very friendly and helpful especially Reuben, Faisal and Kalam who helped me with any questions and obliged with my requests for my room and any general questions and enquiries I had. The hotel is ideally located just a 30 second walk from the Internet City metro station entrance and taxi rank so every where in Dubai is easily accessible and not too far away and finally I took a day out to the Soluna Beach Bar and spa on the Palm which includes transfers from the hotel which I also highly recommend. Would definitely stay here again.

2024-05-26 via Nuitee
M
mohamed family_with_children
10
Pros:

Very good value for money and friendly staff

2024-05-12 via Nuitee
W
Will
8
Pros:

Good location for getting around Dubai, but not lots of entertaining things walking distance from the property.

2024-05-04 via Nuitee
T
Teddie
10
Pros:

Cordial staff, nice amenities with kitchenette and washer
Wish the hotel and restaurant are more tied together so when eating can be charged to the hotel room and not pay everytime you eat

2024-03-31 via Nuitee