Holiday Inn & Suites Makati by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9 (1469 reviews)
Glorietta Mall, Palm Drive, Ayala Center , Manila , ph

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent service
Clean and spacious rooms
Great location
Comfortable amenities
Cons:
Limited food options
Minor maintenance issues

Categories

Cleanliness
8.33
Rooms were reported clean and well-maintained, though there was a note on carpet wear.
Service
9.8
Service was consistently praised, with specific mentions of attentive staff in various reviews.
Location
9.34
Location was highlighted as excellent, with convenient access to a mall and easy transportation.
Room Quality
8.79
Rooms were described as spacious and comfortable.
Amenities
8.82
Amenities like the spa were appreciated, though there were minor issues noted.
Value for Money
9.28
Guests felt the stay was worth the price, particularly considering the quality of service.
Food and Beverage
8.33
Food options were limited in the executive lounge but overall satisfactory.
Overall Experience
9.3
Overall experience was very positive with guests mentioning a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:48

Property Description

Central Location
Holiday Inn & Suites Makati is a contemporary hotel centrally located in Makati City, just a short walk to Greenbelt Mall and Ayala Museum. With Glorietta Mall right at its doorstep, guests can easily access shopping, dining, and entertainment options.

Luxurious Amenities
The hotel offers modern rooms with free Wi-Fi, air conditioning, and a minibar. Guests can unwind at the rooftop bar, take a dip in the outdoor swimming pool, or enjoy all-day dining at Flavors Restaurant. The Citron Bar and Oz rooftop bar provide diverse culinary experiences.

Convenience and Accessibility
Conveniently situated near major landmarks like the Philippine International Convention Centre and Ninoy Aquino Airport, Holiday Inn & Suites Makati ensures a hassle-free stay. With free on-site parking, guests can explore the city with ease.

Experience luxury and convenience at Holiday Inn & Suites Makati. Book now for an unforgettable stay!

Important information:

For bookings where guest name on the reservation is the same as the name on the credit card used to make the booking, the credit card used and a valid ID of the card holder must be presented upon check-in. In the event that the credit card cannot be presented during check-in, the property will request for a new credit card for the payment of the booking. For senior citizen discount application, please contact the property directly. For bookings where guest is not the credit card holder, please note that the property will send a TPA link to process payment Kindly confirm with your respective airlines if you are permitted to travel to the Philippines prior to booking. Holiday Inn & Suites Makati is accredited to accommodate business and leisure stays. Accommodations requirements & procedures shall be based on the latest local government guidelines otherwise hotel has the right to cancel bookings. Bookings are still subject to confirmation of Hotel Reservations based on room availability on floors designated for business and leisure travel. Kindly expect a reconfirmation email from the Reservations team prior to arrival. In case of high occupancy, the hotel will conduct a credit card authorization to check whether the credit card is valid prior to arrival date.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ₱ 0 per person per night when using an available cot.
    Children up to and including 12 years old stay for ₱ 0 per person per night when using an existing bed.
    Adults stay for ₱ 1,973.40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1469 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
A
Angeline • family_with_children • ph
8
Pros:

There was a lot of food options

Cons:

Bacon was not refilled during our breakfast

2026-03-28 • via Nuitee
A
Angelina • couple • au
9
2026-03-26 • via Nuitee
G
Gina • family_with_children • us
9
2026-03-22 • via Nuitee
S
salim • extended_group • om
7
2026-03-22 • via Nuitee
M
MOTOFUMI • solo_traveller • jp
8
2026-03-21 • via Nuitee
R
Richard • family_with_children • gb
9
2026-03-19 • via Nuitee
O
Ozgur • couple • tr
8
2026-03-19 • via Nuitee
G
Graham Baskerville • family_with_children • gb
10
Pros:

Great location next to a modern shopping mall. Lots of food outlets there and other shopping 🛍 facilities.

2026-03-19 • via Nuitee
L
Lysius Dominico Doblas • family_with_children • th
10
2026-03-17 • via Nuitee
A
Alejandro • family_with_children • ar
10
Pros:

Excelente unificación.
Excelente atención del personal.
Ensarto CON LAYUSCOLAS... las mejores almohadas y cama de mis últimos viajes

Cons:

Todo estuvo bien

2026-03-17 • via Nuitee
S
Shelley • couple • au
10
Pros:

Excellent location. Modern amenities.

2026-03-15 • via Nuitee
C
Catherine • couple • au
9
Awesome
Pros:

Many choices

Cons:

None

2026-03-13 • via Nuitee
P
PRATIEK • couple • in
10
Amazing
Pros:

Location

Cons:

Nothing

2026-03-12 • via Nuitee
R
Ramon • couple • au
9
I expected the room will be spacious enough, quiet and clean; and the breakfast good. I got all.
Pros:

Room is quiet and clean. Breakfast is good.

Cons:

Being too critical, lighting is a bit dim for my liking.

2026-03-10 • via Nuitee
F
Francine • family_with_children • fr
8
2026-03-09 • via Nuitee
S
Shaoying • couple • cn
10
2026-03-09 • via Nuitee
A
Amelyn • solo_traveller • us
9
2026-03-08 • via Nuitee
M
Maria • couple • us
10
Outstanding
Pros:

Everything, outstanding customer service

Cons:

None

2026-03-05 • via Nuitee
J
Josefina Barbra • couple • ph
10
Had a very pleasant stay! The room was clean, comfortable, and well-maintained. The staff were very friendly and accommo
Pros:

Clean and near the malls

Cons:

None

2026-03-05 • via Nuitee
E
Edna • couple • us
9
We like the property as it is close to everything like food, shops, etc.
2026-03-04 • via Nuitee