Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice pool
Cons:
Poor cleanliness
Small and smelly rooms
Subpar breakfast

Categories

Cleanliness
5.55
Multiple mentions of dirtiness and outdated facilities.
Service
9.05
Staff were friendly and accommodating.
Location
9.05
Good location near shopping and restaurants.
Room Quality
5.55
Small, smelly rooms with cleanliness issues.
Amenities
7.55
Amenities like the pool were appreciated despite maintenance issues.
Value for Money
6.55
Overall value felt lacking due to cleanliness and room quality.
Food and Beverage
6.55
Breakfast was considered poor and needed improvement.
Overall Experience
7.75
Mixed experiences, with some highlights but significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:27

Property Description

Luxurious Amenities and Services

Mercure Bali Nusa Dua boasts an outdoor pool, fitness center, and free WiFi, ensuring a comfortable stay. Enjoy the convenience of complimentary private parking and a daily beach shuttle for relaxation by the sea.

Comfortable and Stylish Accommodations

Experience modern non-smoking rooms with sleek décor, featuring flat-screen TVs, minibars, and en suite bathrooms with free toiletries. Some rooms offer pool views and private terraces for a touch of luxury.

Dining and Entertainment Options

Indulge in a culinary journey at the hotel's restaurant serving local and international dishes, or unwind at the lobby bar with a selection of beverages. With nearby attractions and the airport within reach, Mercure Bali Nusa Dua is your perfect getaway destination.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Location

Guest Reviews

7.2
Based on 765 reviews
Cleanliness: 5.55
Service: 9.05
Location: 9.05
Room Quality: 5.55
Amenities: 7.55
Value for Money: 6.55
Food and Beverage: 6.55
Overall Experience: 7.75
T
Tracey • family_with_children • au
8
We had a pleasant stay
Pros:

Location was good, walking distance to restaurants and shops

Cons:

It’s a little dated

2026-08-29 • via Nuitee
N
Nouzha • extended_group • fr
7
Isolation des chambres horrible
Pros:

L’emplacement

Cons:

Chambres étroites et très mauvaises isolations des fenêtres. On entends les Clim et le bruit extérieur

2026-08-27 • via Nuitee
K
Kilwa • solo_traveller • cd
9
2026-08-26 • via Nuitee
C
Claudia • family_with_children • de
7
2026-08-26 • via Nuitee
A
Assumini • couple • cd
8
Le séjour s'est bien passé et l'environnement est calme
Cons:

Le service des chambres devrait veuiller pour remplacer les tasses utilisées. Aussi l'hôtel devrait placer des bouteilles d'eau dans les chambres que les carafes pour chercher de l'eau au couloir.

2026-08-22 • via Nuitee
K
Kilwa • solo_traveller • cd
9
Pros:

The nature mixed with modernism

Cons:

The cleaner

2026-08-22 • via Nuitee
A
Alessia • couple • it
7
Struttura mediocre, staff gentile
Pros:

Posizione, accoglienza

Cons:

Pochi lettini sia in piscina che al mare, non hanno un vero beach club, struttura poco curata, pulizia mediocre, non all’altezza di un 4 stelle

2026-08-22 • via Nuitee
J
jayantie2026 • Family
10
Nice staycation
Pros:

For sure will comeback.. the room is clean and neat

2026-08-21 • via Tripadvisor
A
Armel • solo_traveller • cd
8
Moment de repos inoubliable, marquée par la serviabilité du personnel et le service demandé qui est rendu dans un timing
Pros:

La qualité du service offert, la chaleureuse attention du personnel et sa bienveillance, le cadre qui est maintenu en bon état, les navettes organisées pour la plage, la propreté.

Cons:

Il y a certains carreaux de la piscine qui se décollent, ce qui est très dangereux quand il arrive de marcher dessus j’ai été blessé le jour de mon départ. Les équipements de la salle de gym peuvent être renforcés si possible.

2026-08-21 • via Nuitee
T
Tshiamb • couple • cd
8
2026-08-21 • via Nuitee
A
Alia • couple • ua
10
Pros:

Nice location, close to the local shops and restaurants. It’s possible to walk to the beach. There is also a shuttle to the private beach, which is very convenient. Very good breakfast. The staff should get a special acknowledgment, because they were very welcoming and helpful.

2026-08-21 • via Nuitee
A
Armel • couple • cd
8
Bon coin de repos et récupération.
Pros:

Tout : équipements, personnel, cadre, organisation, etc.

Cons:

Fond de la piscine avec le carrelage qui commence à se décoller.

2026-08-21 • via Nuitee
B
Bevan • couple • au
10
Great location.
Pros:

Everything was great. Staff,food and service.Norhing

Cons:

Nothing, we enjoyed our stay.

2026-08-19 • via Nuitee
N
Nola • extended_group • au
7
Pros:

Good variety of food & plenty of cakes, pancakes etc.

Cons:

Could have more variety of tea's & a hot water urn available for guests.

2026-08-19 • via Nuitee
A
Armel • solo_traveller • cd
7
2026-08-18 • via Nuitee
J
Joe • solo_traveller • au
7
2026-08-17 • via Nuitee
A
Alan • couple • au
7
Value for money. The staff were magnificent
Pros:

Great for the price

Cons:

Pool breakfast staff magnificent

2026-08-14 • via Nuitee
S
SALLY • solo_traveller • au
6
Shuttle services to Bali Collection great
Pros:

The staff they are so friendly and professional
A credit to the hotel

Cons:

Needs to be updated very tired and old

Disabled not able to access pool
What a let down
Rooms on floor level great
But not being able to go into the pool a big let down
The beach location good,however only one umbrella furniture old
No where to sit unable to get off the sun lounge too low
No where for disabled to sit lounges not suitable
Again unable to use the beach what another let down

2026-08-13 • via Nuitee
E
Ershova • family_with_children • id
4
Самое лучшее в этом отеле это его локация. Завтраки посредственные
Pros:

Отличная локация, все нужное есть в пешей доступности

Cons:

Отель требует реинновации

2026-08-11 • via Nuitee
U
Uthaia Kumaran • couple • sg
9
Pleasant
Pros:

Value for money

Cons:

All is good

2026-08-11 • via Nuitee