Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
Dated rooms
Inconsistent service
Limited TV channels

Categories

Cleanliness
8.14
Generally clean, but some negative feedback regarding room leaks and dated facilities.
Service
9.11
Friendly staff in many reviews, though some mention lack of attention at times.
Location
9.15
Great location near the beach and attractions; highly praised.
Room Quality
7.6
Some rooms are dated and not properly maintained; issues with room views.
Amenities
8.63
Basic amenities available, but some guests desired modern updates.
Value for Money
8.59
Overall good stay for the price paid, though some feel certain aspects could improve.
Food and Beverage
8.14
Food generally satisfactory; breakfast received mixed reviews.
Overall Experience
8.61
Overall a pleasant stay with many enjoyable aspects, despite some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:45

Property Description

Luxurious Beachfront Location
Experience the ultimate beach getaway at The Beach Hotel in Port Elizabeth. Enjoy stunning views of the Indian Ocean from our brightly decorated rooms with air conditioning.

Gourmet Dining Options
Indulge in a culinary journey at our 3 restaurants - from a buffet breakfast at The Crest to Al fresco dining at The Verandah overlooking the ocean, and savoring steaks and seafood at The Ginger Restaurant.

Relaxation and Activities
Unwind by the pool or on the sun terrace with ocean views while enjoying cocktails from the bar. Dive into local activities like snorkeling and swimming, or embark on a day trip. Pumba Private Game Reserve is just a short drive away.

Book now for a memorable beachfront escape at The Beach Hotel in Port Elizabeth.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PLZ

Location

Guest Reviews

8.5
Based on 2742 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
T
Tembela • solo_traveller • za
10
Clean
Pros:

Everything

Cons:

Nothing

2026-10-14 • via Nuitee
S
Shela • family_with_children • za
5
overall great stay
Pros:

location is closer to key spots, mall, beach etc. breakfast team and the food was amazing. room well kept and house keeping lady was great.

Cons:

I would like to formally raise a concern regarding the conduct and professionalism of the front desk staff, both on the night shift and day shift.

The issue itself was relatively minor, and I had no objection to paying the shortfall amount. However, I was disappointed by the way the matter was handled and communicated.

I was advised that because I booked through Booking.com, the error on the system was "not their problem" and that I should contact the reservations department myself. The difference in age classifications between the hotel and Booking.com is clearly a systems alignment issue and should not be presented to guests as though they are responsible for resolving it. NOTE bookings.com children is from 17yrs and your definition at beach hotel is up to 12yrs. That's a huge gap and attracting different fees. A second concern relates to the room allocation and setup.

I booked two rooms: one room with the standard adult configuration and a second room specifically requesting two single beds. Upon arrival, I found that the beds in the twin room had been pushed together, and I was informed that this was because only one person was allocated to the room.

This explanation did not make sense. The room configuration requested was for two single beds, for 2 kids in the room.

What was particularly concerning was the lack of ownership and customer-focused communication displayed by the staff. Regardless of the source of the discrepancy, guests should be assisted professionally and respectfully. The response I received came across as dismissive and unhelpful, lack of accountability, which detracted from what would otherwise have been a positive guest experience.

I would recommend refresher training for front desk staff on guest engagement, customer service, problem resolution, and professional communication.

2026-10-12 • via Nuitee
M
Madzingautswa • solo_traveller • za
7
No review
Pros:

Staff cooperation

Cons:

Choice of rooms should be made clear ahead of booking. I wanted a room facing the beach side and only learnt about it at payment and there was no vacant room that side

2026-10-12 • via Nuitee
J
Jacobus • couple • ke
8
2026-10-11 • via Nuitee
R
Reinecke • solo_traveller • za
10
Pros:

The view and walk away to beach

2026-10-11 • via Nuitee
J
Jackie • couple • au
8
It was pleasant great service and best restaurant Ginger
Pros:

Small friendly

Cons:

Satisfied

2026-10-11 • via Nuitee
M
Michael • couple • za
8
Comfortable
Pros:

Breakfast was good & room clean & comfortable

Cons:

Carpets could do with a clean

2026-10-11 • via Nuitee
D
Denise • solo_traveller • au
9
Convenient, comfortable, good food and drinks
Pros:

Great location. Ginger restaurant was
amazing. The lounge was comfortable and served cocktails. Breakfast was very good

Cons:

Not much

2026-10-10 • via Nuitee
M
mushanganyisi • solo_traveller • za
10
2026-10-07 • via Nuitee
A
Andries • solo_traveller • za
9
2026-09-17 • via Nuitee
N
Nadarajan • couple • za
5
2026-09-16 • via Nuitee
J
Justin Marais • solo_traveller • za
8
2026-09-16 • via Nuitee
A
Anna Margharitha • extended_group • at
10
2026-09-15 • via Nuitee
J
Johan • couple • za
9
Location perfect, excellent restaurant on premises. Staff very friendly and room spacious and clean.
Pros:

Close to where I wanted to be. Very friendly staff, quiet spacious room.

Cons:

Nothing

2026-09-14 • via Nuitee
C
Cornelia • solo_traveller • ch
8
2026-09-14 • via Nuitee
H
Hylda • couple • za
10
Well located, very clean with friendly staff
Pros:

The friendly staff and excellent location. This is the first hotel I stayed in that had staff pass by each room around 7pm asking if we needed anything. The care was quite comforting. The daily room cleaning was much appreciated and we didn’t have to request it even.

Cons:

Our room’s phone wasn’t working which made it impossible to order room service and the weather was so cold and gloomy all week.

2026-09-13 • via Nuitee
P
Paul • extended_group • za
9
2026-09-12 • via Nuitee
G
Gerald • solo_traveller • za
10
Pleasant long weekend at the Beach Hotel
Pros:

Locality, friendly and helpful staff, good food.

Cons:

I can't think of anything.

2026-09-10 • via Nuitee
R
Richard • couple • za
9
2026-09-10 • via Nuitee
W
Walker • solo_traveller • za
9
2026-09-09 • via Nuitee