Hotel Den Helder

Hotels
6.7 (228 reviews)
Marsdiepstraat 2 , Den Helder , nl

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Bad food quality
High prices compared to value

Categories

Cleanliness
5.95
Overall cleanliness perception was poor; issues reported regarding hygiene and unpleasant odors.
Service
8.95
Staff were consistently described as friendly and helpful.
Location
7.45
Location noted as convenient, though surrounding issues were mentioned.
Room Quality
6.45
Rooms were generally acceptable, but several comments pointed to issues with amenities like bed comfort.
Amenities
6.95
Mixed reviews on amenities; while some were liked (bowling alley), others were lacking.
Value for Money
5.45
Complaints indicate that prices do not match the quality of the services provided.
Food and Beverage
5.95
Breakfast quality received negative feedback, especially regarding freshness of items.
Overall Experience
6.45
Overall experience noted as subpar due to several complaints, but service was a positive aspect.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:21

Property Description

Experience a Relaxing Stay at Hotel Den Helder

Beautiful Winter Garden and Fun Activities
Hotel Den Helder, located near the city centre, boasts a charming winter garden, 12 bowling lanes, and a midget golf course. Guests can unwind and have a great time without leaving the premises.

Comfortable Rooms with Balconies
The well-kept hotel rooms at Hotel Den Helder offer a cozy retreat with the added bonus of a private balcony. Relax and enjoy the view after a day of exploring the city.

Delicious Dining Options and Special Care Apartments
Indulge in delectable meals at the hotel's renowned bar and restaurant. For guests with special needs, unique care apartments are available with tailored facilities. Plus, benefit from the convenience of free Wi-Fi and on-site parking.

Book your stay at Hotel Den Helder now for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Location

Guest Reviews

6.7
Based on 228 reviews
Cleanliness: 5.95
Service: 8.95
Location: 7.45
Room Quality: 6.45
Amenities: 6.95
Value for Money: 5.45
Food and Beverage: 5.95
Overall Experience: 6.45
J
Jellie solo_traveller nl
4
Pros:

Personeel was vriendelijk

Cons:

De hal waar we langs moesten was vies en allemaal spinnenwebben, op de kamer was 1 bed opgemaakt de andere niet en het dekbed en kussen lag niet netjes op het nachtkastje er was geen koffie of thee op de kamer dit heb ik zo nog nooit meegemaakt en dan ook nog zoveel betalen voor 1 nachtje slapen

2026-09-03 via Nuitee
R
Ronald solo_traveller nl
6
2026-08-26 via Nuitee
C
CJ couple us
8
Pros:

Good location. Very interesting design but requires to be maintained.

2026-08-18 via Nuitee
R
Romain solo_traveller ch
5
Pros:

Aminé pour familles et bandes d'amis. Toujours du monde à la réception

Cons:

Vieux bâtiment mal habité.

2026-08-14 via Nuitee
M
Mirica solo_traveller ro
5
Pros:

Nimic

Cons:

Locația și hotelul

2026-08-13 via Nuitee
J
Jürgen couple de
6
Zwischenstopp Den Helder
Pros:

Frisches aufgeschnittenes Obst beim Frühstücksbuffet.

Cons:

Umständlicher weiter Weg zu dem Zimmer. Teppichboden im Zimmer alt und verschmutzt.
Preis für das Frühstück gemessen am Angebot vergleichbarer Unterbringungen zu hoch.

2026-08-12 via Nuitee
A
Angelique couple nl
7
Prima
Pros:

Parkeren is heel gemakkelijk en recht voor de deur. Slaapkamers prima
Vlak bij zee of om met de boot naar Texel te gaan.

Cons:

Helaas geen airco
Personeel aardig maar het was het allemaal net niet. Geen professionele uitstraling

2026-08-06 via Nuitee
C
Christiaan solo_traveller nl
3
2026-08-05 via Nuitee
M
Mart couple nl
6
We hadden dit geboekt i.v.m. familiebezoek
Pros:

Prima ontbijt, Net en vrolijk personeel, het hotel is redelijk gedateerd, zo ook de kamers welke echter wel schoon zijn

Cons:

Het hotel kan wel een opknapbeurt gebruiken

2026-08-03 via Nuitee
A
Arturas solo_traveller lt
7
2026-07-23 via Nuitee
G
Gijs couple nl
6
2026-07-13 via Nuitee
T
Theo couple nl
7
2026-07-12 via Nuitee
J
Jillert solo_traveller nl
7
2026-07-11 via Nuitee
W
William Bowman solo_traveller gb
8
Pros:

Nice staff, good atmosphere only 15 minutes from centre. Had a game of ten pin too.

Cons:

The hotel needs a touch of tlc. There was a lot of paving work going on outside so will be nicer when that is done

2026-07-09 via Nuitee
H
Hoffmann solo_traveller de
5
2026-07-04 via Nuitee
C
Christian family_with_children de
6
Für eine Nacht reichte es
Pros:

Freundliche Mitarbeiter, tolle Lage

Cons:

Abgewohnt, schlechtes Internet, TV Sender fielen immer wieder aus und das Frühstück überteuert und dem Prreis nicht wert

2026-06-28 via Nuitee
S
Sritharan extended_group ch
7
2026-06-21 via Nuitee
H
Hansjörg couple ch
7
Zufrieden, da einfach mit keinem normalen Hotel vergleichbar
Pros:

Alleinstellungsmerkmale sind Zimmer direkt an Eventhalle und die Einrichtungshegenstände in den öffentlichen Räumen mit Bowlingbahnen

Cons:

Ist schon etwas abgelegen

2026-06-21 via Nuitee
B
bobbyb82 Business Salhouse, Norfolk, East Anglia, England
4
Not my favourite
Pros:

Food was ok, room was clean shower was good, but everywhere very tired and worn almost depressing 20 30 years ago was fine

2026-06-17 via Tripadvisor
M
Mohammadi solo_traveller nl
4
Cons:

Uncomfortable beds and pillows, noisy ventilation fan working whole night, poor internet which did not let me watch a football match on TV and at the end very basic breakfast which definietly doesn't worth for €16 at all.

2026-06-17 via Nuitee