Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and professional staff
Spacious rooms with good amenities
Cons:
Cleanliness issues in rooms
Quality of breakfast needs enhancement

Categories

Cleanliness
7.33
Several reviews indicate issues with cleanliness and maintenance.
Service
8.8
The staff is frequently described as kind and professional, contributing positively to the experience.
Location
8.34
Location mentioned as decent but may require transport for nearby attractions.
Room Quality
7.79
Rooms are spacious; however, many reviews highlight the need for modernization.
Amenities
8.32
The hotel has pleasing amenities like the rooftop pool, though some improvements are noted.
Value for Money
7.78
The pricing is viewed as fair, but quality issues affect the perceived value.
Food and Beverage
7.33
The quality of breakfast and dining options needs improvement as per guest feedback.
Overall Experience
8.3
Generally a good experience with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:35

Property Description

Historic Charm and Modern Luxury

Rooftop Pool and Wellness Facilities
Indulge in relaxation with a rooftop pool, sauna, and proximity to the Parco Acquasanta baths. Unwind in style after exploring Chianciano.

Gastronomic Delights
Savor a delightful mix of Tuscan specialties and international cuisine at the on-site restaurant. Start your day with a continental breakfast in the elegant glass conservatory.

Family-Run Tradition
Experience warm hospitality at Grand Hotel Excelsior, managed by the same family for over 80 years. Immerse yourself in comfort and tradition just steps away from the Terme Sensoriali thermal baths.

Book now to immerse yourself in the historic elegance and modern comforts of Grand Hotel Excelsior.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PEG

Location

Guest Reviews

8
Based on 503 reviews
Cleanliness: 7.33
Service: 8.8
Location: 8.34
Room Quality: 7.79
Amenities: 8.32
Value for Money: 7.78
Food and Beverage: 7.33
Overall Experience: 8.3
L
Licia • family_with_children • it
9
Pros:

Ci siamo fermati per una sosta di un viaggio è siamo rimasti piacevolmente impressionati dalla struttura. Spazi ampi e zona relax ben tenuti. Accoglienza professionale e cordiale.

2026-08-06 • via Nuitee
M
Martina • solo_traveller • it
9
2026-08-03 • via Nuitee
B
Brighi • couple • it
8
2026-07-25 • via Nuitee
G
Giuseppe • solo_traveller • it
5
Pros:

Parcheggio comodo

Cons:

Camera poco confortevole, mancanza del box doccia, chiusura porta camera difettosa, colazione non di alta qualità: troppi prodotti industriali a discapito di quello che offre invece il territorio.

2026-07-18 • via Nuitee
C
Chiara • solo_traveller • it
8
2026-07-17 • via Nuitee
N
Nucci • family_with_children • it
10
Ho soggiornato da sola con mio figlio piccolo.
Pros:

Struttura molto bella e pulita, arredamento antico molto lussuoso.

2026-07-06 • via Nuitee
M
Monika • solo_traveller • it
8
Alles super
Pros:

Das Hotel und die Zimmer sind sauber. Das Frühstücksbufett ist vielfältig und lecker.

Cons:

Leider ist das Städtchen Chianciano Terme mittlerweile ein wenig ausgestorben

2026-07-06 • via Nuitee
M
Monika • solo_traveller • it
8
Pros:

Älteres Hotel mit wunderschönen antiken Möbeln. Sehr gutes Frühstück.

2026-07-06 • via Nuitee
J
Jonathan • couple • it
9
2026-06-29 • via Nuitee
M
Mauro • extended_group • it
8
2026-06-29 • via Nuitee
V
Vanda • couple • it
8
Piacevole
Pros:

La camera, i servizi (bollitore, tv, dotazione bagno), la gentilezza del personale

Cons:

La colazione, non c’è servizio ristorante

2026-06-29 • via Nuitee
P
Piazza Gabriele • couple • it
8
2026-06-24 • via Nuitee
G
Giorgia • couple • it
10
Pros:

Hotel bellissimo, la stanza era pulitissima e il personale attento.

2026-06-23 • via Nuitee
V
Valentina • extended_group • it
7
2026-06-18 • via Nuitee
L
Lisa • couple • at
9
2026-06-14 • via Nuitee
M
Mohtar • family_with_children • il
7
2026-06-09 • via Nuitee
F
Francesco • couple • it
9
2026-06-06 • via Nuitee
R
Riccardo • couple • it
8
2026-06-01 • via Nuitee
N
Nicola • couple • it
8
2026-05-25 • via Nuitee
E
Enrico • couple • it
9
Molto soddisfatto
Pros:

Ottimo hotel, posizione centrale, staff gentilissimo e preparato. Camera spaziosa e pulita.

Cons:

Mi è piaciuto tutto ad essere pignoli struttura un po' datata ma comunque bella

2026-05-19 • via Nuitee