ibis Santiago Providencia

Hotels
•
ibis
7.6 (4143 reviews)
Av. Providencia 1187 , Santiago , cl

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Friendly staff
Cons:
Rude staff
Cleaning issues
Poor breakfast quality

Categories

Cleanliness
7.04
Cleaning could be improved, especially in the bathrooms.
Service
7.81
Service quality varied; some staff were friendly, although there were complaints about rudeness.
Location
9.05
Great location close to metro and gastronomy options.
Room Quality
7.5
Rooms were comfortable but had issues with air conditioning and maintenance.
Amenities
7.03
Basic amenities, lack of gym and fridge visible in reviews.
Value for Money
7.99
Good cost-benefit ratio but there are concerns about additional charges.
Food and Beverage
6.54
Breakfast quality was poor and food appeared old.
Overall Experience
7.81
Overall decent experience with some significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:22

Property Description

Convenient Location near Metro Station
Located just 100 meters from Manuel Montt Metro Station, Ibis Santiago Providencia offers easy access to transportation, making it a convenient choice for travelers exploring Santiago.

Comfortable Rooms with Modern Amenities
The rooms at Ibis Providencia are thoughtfully decorated with wooden furnishings and equipped with heating, air conditioning, flat-screen TVs, and work desks. With private bathrooms in all rooms, guests can enjoy a comfortable stay.

Delicious Dining Options
Start your day with a full buffet breakfast featuring local ingredients or savor international cuisine at La Table Rouge Restaurant. Don't forget to unwind at the bar with a selection of drinks and cocktails.

Book your stay at Ibis Santiago Providencia for a memorable experience in Santiago.

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Parking is provided cost 6,000 CL$ or Peso per night and subject to availability

When traveling with pets, please note that an extra charge of 11.900 clp per pet, per night) applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CLP 4000 per day.

Location

Guest Reviews

7.6
Based on 4143 reviews
Cleanliness: 7.04
Service: 7.81
Location: 9.05
Room Quality: 7.5
Amenities: 7.03
Value for Money: 7.99
Food and Beverage: 6.54
Overall Experience: 7.81
A
Alberto • family_with_children • cl
10
2026-03-01 • via Nuitee
P
Pablo • couple • cl
9
2026-03-01 • via Nuitee
J
Jorge • solo_traveller • cl
9
Bueno
Pros:

Si

Cons:

Que es estacionamiento tuviera cobro extra

2026-02-28 • via Nuitee
E
Edwin • family_with_children • ec
8
2026-02-28 • via Nuitee
C
cynthia • family_with_children • cl
4
Pros:

La comida

Cons:

Sucio , paredes baños muebñes,cama sonando ropa de cama manchada

2026-02-27 • via Nuitee
D
Delgado • family_with_children • cl
10
2026-02-26 • via Nuitee
K
Kenneth • solo_traveller • au
7
2026-02-26 • via Nuitee
O
Ossa • extended_group • cl
7
Buen hotel
Pros:

Desayuno surtido

Cons:

Habitación muy pequeña y me costó ver TV

2026-02-25 • via Nuitee
J
Jose • solo_traveller • cl
10
2026-02-25 • via Nuitee
D
Daniela • family_with_children • cl
10
Un buen lugar precio calidad .
Pros:

Muy agradable . Todo muy bien .

Cons:

Faltaban toallas mano

2026-02-25 • via Nuitee
C
castro • family_with_children • cl
6
2026-02-25 • via Nuitee
L
Leonardo • family_with_children • cl
10
Pros:

Me gusto mucho la ubicación

Cons:

Trabajos viales cerca del hotel

2026-02-24 • via Nuitee
J
Jorge • solo_traveller • cl
5
2026-02-24 • via Nuitee
L
Luis • family_with_children • cl
10
Estupenda
Pros:

Limpio cómodas camas buen desayuno buena ubicacion

Cons:

En la habitacion 1309 la ventana no se cerraba en su totalidad pero como esta caluroso le aportó ese viento fresquito

2026-02-23 • via Nuitee
E
Edward • family_with_children • cl
10
Pros:

Todo bueno

Cons:

Todo bueno

2026-02-23 • via Nuitee
J
Jonathan • extended_group • cl
10
2026-02-23 • via Nuitee
O
ordm • family_with_children • cl
9
2026-02-23 • via Nuitee
E
ELIZABETH MARIA • family_with_children • cl
10
Pros:

DECIR QUE ESTA TODO EXECENTE

2026-02-23 • via Nuitee
A
Alvaro • family_with_children • cl
10
Pros:

Ubicacion

Cons:

Todo bien

2026-02-23 • via Nuitee
A
Angela • family_with_children • au
8
Pros:

The location was excellent & so were the reception staff

Cons:

Rooms are quite small

2026-02-22 • via Nuitee