ibis Santiago Providencia

Hotels
ibis
7.6 (4627 reviews)
Av. Providencia 1187 , Santiago , cl

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Friendly staff
Cons:
Rude staff
Cleaning issues
Poor breakfast quality

Categories

Cleanliness
7.04
Cleaning could be improved, especially in the bathrooms.
Service
7.81
Service quality varied; some staff were friendly, although there were complaints about rudeness.
Location
9.05
Great location close to metro and gastronomy options.
Room Quality
7.5
Rooms were comfortable but had issues with air conditioning and maintenance.
Amenities
7.03
Basic amenities, lack of gym and fridge visible in reviews.
Value for Money
7.99
Good cost-benefit ratio but there are concerns about additional charges.
Food and Beverage
6.54
Breakfast quality was poor and food appeared old.
Overall Experience
7.81
Overall decent experience with some significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:22

Property Description

Convenient Location near Metro Station
Located just 100 meters from Manuel Montt Metro Station, Ibis Santiago Providencia offers easy access to transportation, making it a convenient choice for travelers exploring Santiago.

Comfortable Rooms with Modern Amenities
The rooms at Ibis Providencia are thoughtfully decorated with wooden furnishings and equipped with heating, air conditioning, flat-screen TVs, and work desks. With private bathrooms in all rooms, guests can enjoy a comfortable stay.

Delicious Dining Options
Start your day with a full buffet breakfast featuring local ingredients or savor international cuisine at La Table Rouge Restaurant. Don't forget to unwind at the bar with a selection of drinks and cocktails.

Book your stay at Ibis Santiago Providencia for a memorable experience in Santiago.

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Parking is provided cost 6,000 CL$ or Peso per night and subject to availability

When traveling with pets, please note that an extra charge of 11.900 clp per pet, per night) applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

7.6
Based on 4627 reviews
Cleanliness: 7.04
Service: 7.81
Location: 9.05
Room Quality: 7.5
Amenities: 7.03
Value for Money: 7.99
Food and Beverage: 6.54
Overall Experience: 7.81
E
Elias solo_traveller cl
4
2026-08-27 via Nuitee
F
Fernanda couple br
6
Ruim
Cons:

Má vontade dos funcionários, não liberam café da manhã antes das 5 horas e fazem confusão com o café para levar, um dia nos esqueceram e pegaram dois cafés que sobraram, outro dia deram o meu café para outra pessoa.
Teve um dia que não limparam o quarto.
Outra situação chata é que o restaurante do hotel possui 10% de desconto para hóspedes, mas eles não oferecem essa opção.
Não voltaria nesse hotel. A única coisa boa é a localização no bairro providência. De resto deixa a desejar.

2026-08-27 via Nuitee
E
EDUARDO solo_traveller mx
9
2026-08-27 via Nuitee
F
Federica solo_traveller uy
8
Pros:

Petit déjeuner très complet.

Cons:

Les cartes clés ne fonctionnent pas bien du tout.

2026-08-27 via Nuitee
C
Catalina solo_traveller cl
7
2026-08-27 via Nuitee
H
Hugo solo_traveller cl
6
2026-08-26 via Nuitee
O
olivera couple cl
7
2026-08-26 via Nuitee
M
Maria Adela solo_traveller cl
10
grata estadía
Pros:

las instalaciones, el desayuno y el personal

Cons:

nada, todo estuvo bien

2026-08-26 via Nuitee
M
marco antonio solo_traveller pe
8
2026-08-25 via Nuitee
S
sergio solo_traveller pe
8
2026-08-25 via Nuitee
S
Saavedra family_with_children cl
8
2026-08-24 via Nuitee
L
LAURA solo_traveller cl
5
Buen costo-beneficio.
Pros:

Muy bien ubicado, el personal amable!

Cons:

El aire no funcionaba bien, no había toalla de mano, al moverse la cama sonaba mucho

2026-08-24 via Nuitee
C
Carolina solo_traveller ar
9
Hermosa estadía en Santiago
Pros:

El desayuno super variado, el edificio en sí es muy lindo, y la ubicación es muy buena.

Cons:

La habitación era muy pequeña en las dos oportunidades que nos alojamos.La televisión era muy antigua y no tenía acceso a plataformas de películas.

2026-08-23 via Nuitee
M
Miguel couple cl
4
2026-08-23 via Nuitee
C
Camila solo_traveller br
4
Custo benefício bom pela localização, mas deixa a desejar no conforto e na variedade do café da manhã.
Pros:

Localização excelente, com opções de alimentação próximas, além da estação de metrô.

Cons:

Quarto estava com instalações com falta de manutenção, como torneira da pia e descarga. Cama pouco confortável.
Tivemos problemas no checkin e fomos extremamente mal atendidos.

2026-08-22 via Nuitee
D
Daniel solo_traveller pe
10
Pros:

Ubicación

Cons:

Pequeño la habitación

2026-08-22 via Nuitee
M
Michelle Estefanía couple ec
6
Pros:

It is well located, the staff is kindly and friendly.

Cons:

The room was small and uncomfortable. The TV wasn’t working properly.

2026-08-21 via Nuitee
D
Dominique Fara solo_traveller cl
10
2026-08-21 via Nuitee
T
Thiago extended_group br
7
Fair cost-benefit
2026-08-21 via Nuitee
J
Jaqueline couple br
8
2026-08-20 via Nuitee