ibis Santiago Providencia

Hotels
ibis
7.6 (4575 reviews)
Av. Providencia 1187 , Santiago , cl

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Friendly staff
Cons:
Rude staff
Cleaning issues
Poor breakfast quality

Categories

Cleanliness
7.04
Cleaning could be improved, especially in the bathrooms.
Service
7.81
Service quality varied; some staff were friendly, although there were complaints about rudeness.
Location
9.05
Great location close to metro and gastronomy options.
Room Quality
7.5
Rooms were comfortable but had issues with air conditioning and maintenance.
Amenities
7.03
Basic amenities, lack of gym and fridge visible in reviews.
Value for Money
7.99
Good cost-benefit ratio but there are concerns about additional charges.
Food and Beverage
6.54
Breakfast quality was poor and food appeared old.
Overall Experience
7.81
Overall decent experience with some significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:22

Property Description

Convenient Location near Metro Station
Located just 100 meters from Manuel Montt Metro Station, Ibis Santiago Providencia offers easy access to transportation, making it a convenient choice for travelers exploring Santiago.

Comfortable Rooms with Modern Amenities
The rooms at Ibis Providencia are thoughtfully decorated with wooden furnishings and equipped with heating, air conditioning, flat-screen TVs, and work desks. With private bathrooms in all rooms, guests can enjoy a comfortable stay.

Delicious Dining Options
Start your day with a full buffet breakfast featuring local ingredients or savor international cuisine at La Table Rouge Restaurant. Don't forget to unwind at the bar with a selection of drinks and cocktails.

Book your stay at Ibis Santiago Providencia for a memorable experience in Santiago.

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Parking is provided cost 6,000 CL$ or Peso per night and subject to availability

When traveling with pets, please note that an extra charge of 11.900 clp per pet, per night) applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

7.6
Based on 4575 reviews
Cleanliness: 7.04
Service: 7.81
Location: 9.05
Room Quality: 7.5
Amenities: 7.03
Value for Money: 7.99
Food and Beverage: 6.54
Overall Experience: 7.81
C
Carolina solo_traveller cl
10
2026-08-07 via Nuitee
R
REPRESENTAÇÕES solo_traveller br
10
Pros:

Atendimento, ter o restaurante facilitou a dinâmica com criança. Tudo que experimentamos do cardápio estava delicioso.

Cons:

Local disponibilizado para trabalho/ reunião junto com o barulho da recepção.

2026-08-07 via Nuitee
A
Ana Luisa solo_traveller cl
10
2026-08-07 via Nuitee
J
Joaquim family_with_children br
8
Pros:

Localização boa

Cons:

Tomadas longe da cama

2026-08-07 via Nuitee
A
Adriana solo_traveller br
8
2026-08-07 via Nuitee
J
Jonathan extended_group br
10
2026-08-06 via Nuitee
R
Ridalva family_with_children br
7
Foi boa porque os funcionários são bons, mas o quarto deveria ter mais benefícios que vemos no Ibis em outros lugares
Cons:

Não havia frigobar nem chaleira elétrica, essas são comodidades importantes para mim

2026-08-06 via Nuitee
V
Valéria M M Sa solo_traveller br
8
Pros:

Hotel bem localizado, cama bem confortável, sem luxo, mas tem suficiente para atender bem!Comida do restaurante e café muito bons.Funcionários muito gentis!

2026-08-06 via Nuitee
C
Caroline family_with_children br
10
2026-08-06 via Nuitee
A
Amanda family_with_children br
10
2026-08-05 via Nuitee
T
teremary couple cl
6
Instalaciones cómodas, hotel lamentablemente junto a emanación de aguas servidas de la calle.
Pros:

La habitación era pequeñísima, pero creo que se ajustaba al precio, el lugar muy central con un restaurante y servicio de comidas mas que aceptable. El desayuno bien y completo (bueno y original servicio de preparación de colaciones para los que debían salir muy temprano antes del horario de desayuno). El aseo adecuado.

Cons:

El olor dentro del hotel, que no podía ser ocultado ni con perfume ambiental.
El personal en el lobby a la llegada a las 5 de la mañana con mala disposición (excepto el recepcionista), el check in fue lento y tedioso, indiqué que había enviado dos email para avisar la hora de arribo, pero nadie acusó recibo.
El personal de servicio tenía un ascensor propio, pero igual ocupaban los ascensores de los pasajeros.

2026-08-05 via Nuitee
L
Lujan solo_traveller uy
9
Pros:

Execlente ubicación, buen desayuno, personal amable

Cons:

Las habitaciones demasiado pequeñas, la cama individual muy muy chica.

2026-08-05 via Nuitee
A
Ariene couple br
8
2026-08-04 via Nuitee
L
Luis couple cl
10
2026-08-03 via Nuitee
N
Nassere family_with_children br
7
Regular
Pros:

Restaurante Olivia

Cons:

Cafe da manhã. TV.

2026-08-03 via Nuitee
M
marcela couple cl
10
2026-08-02 via Nuitee
C
Claudio family_with_children br
8
2026-08-02 via Nuitee
V
Vanessa solo_traveller pe
10
Buena Estadía y segura
Pros:

Buena disposición del personal y el desayuno

2026-07-25 via Nuitee
M
mario couple cl
5
Regular
Cons:

Piezas muy pequeñas, pocas toallas precio calidad mala. Desayuno malo

2026-07-24 via Nuitee
R
ROMMY PAZ solo_traveller cl
10
2026-07-22 via Nuitee