ibis Santiago Providencia

Hotels
•
ibis
7.6 (4627 reviews)
Av. Providencia 1187 , Santiago , CL
+56 2 2768 3800

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Friendly staff
Cons:
Rude staff
Cleaning issues
Poor breakfast quality

Categories

Cleanliness
7.04
Cleaning could be improved, especially in the bathrooms.
Service
7.81
Service quality varied; some staff were friendly, although there were complaints about rudeness.
Location
9.05
Great location close to metro and gastronomy options.
Room Quality
7.5
Rooms were comfortable but had issues with air conditioning and maintenance.
Amenities
7.03
Basic amenities, lack of gym and fridge visible in reviews.
Value for Money
7.99
Good cost-benefit ratio but there are concerns about additional charges.
Food and Beverage
6.54
Breakfast quality was poor and food appeared old.
Overall Experience
7.81
Overall decent experience with some significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:22

Property Description

Convenient Location near Metro Station
Located just 100 meters from Manuel Montt Metro Station, Ibis Santiago Providencia offers easy access to transportation, making it a convenient choice for travelers exploring Santiago.

Comfortable Rooms with Modern Amenities
The rooms at Ibis Providencia are thoughtfully decorated with wooden furnishings and equipped with heating, air conditioning, flat-screen TVs, and work desks. With private bathrooms in all rooms, guests can enjoy a comfortable stay.

Delicious Dining Options
Start your day with a full buffet breakfast featuring local ingredients or savor international cuisine at La Table Rouge Restaurant. Don't forget to unwind at the bar with a selection of drinks and cocktails.

Book your stay at Ibis Santiago Providencia for a memorable experience in Santiago.

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Parking is provided cost 6,000 CL$ or Peso per night and subject to availability

When traveling with pets, please note that an extra charge of 11.900 clp per pet, per night) applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

7.6
Based on 4627 reviews
Cleanliness: 7.04
Service: 7.81
Location: 9.05
Room Quality: 7.5
Amenities: 7.03
Value for Money: 7.99
Food and Beverage: 6.54
Overall Experience: 7.81
E
Evelyn • family_with_children • cl
9
2026-09-11 • via Nuitee
B
Brito • solo_traveller • br
10
Ibis é um clássico. Nunca me decepcionou
Pros:

Ótimo quarto, atendimento, funcionários excelentes. Boa localização, perto da estação, com muitas conveniências ao redor

Cons:

-

2026-09-10 • via Nuitee
B
Brito • solo_traveller • br
10
Ibis é um clássico. Nunca me decepcionou
Pros:

Ótimo quarto, atendimento, funcionários excelentes. Boa localização, perto da estação, com muitas conveniências ao redor

Cons:

Não aceita wise no pagamento

2026-09-10 • via Nuitee
V
Valeria • family_with_children • br
8
2026-09-10 • via Nuitee
N
Nancy • solo_traveller • cl
10
Pros:

Desayuno

Cons:

No hay shampoo en el baño

2026-09-10 • via Nuitee
D
Diego • solo_traveller • br
9
2026-09-10 • via Nuitee
R
RAQUEL • extended_group • br
10
Pros:

Tudo maravilhoso, localização excelente. Atendente Ricardo muito atencioso .

2026-09-09 • via Nuitee
R
Ruperto • couple • pe
10
Cons:

Mucho ruido

2026-09-09 • via Nuitee
N
NATASHA • solo_traveller • br
8
Atendeu ao que precisávamos.
Pros:

Atendeu a tudo q precisamos.

Cons:

Poderia ser mais barato por ser um Ibis.

2026-09-09 • via Nuitee
O
oschenri • solo_traveller • cl
10
2026-09-08 • via Nuitee
T
Tselika • solo_traveller • gr
7
2026-09-08 • via Nuitee
A
Aline • family_with_children • br
8
Pros:

Chuveiro bom, secador forte, do lado da estação de trem.

Cons:

Quarto super pequeno, não dava nem pra abrir as malas direito. Pensei que o café da manhã estivesse incluso, mas era pago a parte.

2026-09-07 • via Nuitee
M
Manuel • family_with_children • cl
10
Pros:

la ubicacion cerca de metro y comidas

2026-09-07 • via Nuitee
J
juan • solo_traveller • cl
9
Pros:

Buena ubicación transporte metro
Seguro
Buen sector

2026-09-07 • via Nuitee
O
oschenri • solo_traveller • cl
9
2026-09-07 • via Nuitee
K
Kamili • solo_traveller • br
7
Pros:

Serviço de quarto e bom.

Cons:

Poderia ter frigobar e água disponível no quarto. Mesmo vendo que sou turista não me deram o desconto no checkin.

2026-09-06 • via Nuitee
P
Pamela • couple • pe
8
2026-09-05 • via Nuitee
M
Mauricio • solo_traveller • cl
10
2026-09-05 • via Nuitee
R
Ricardo • family_with_children • cl
5
Baño sucio y hediondo
Pros:

Ubicación

Cons:

Nos gestionaron una reserva de minibús y llegó un taxi pequeño con 25 minutos de retraso

2026-09-04 • via Nuitee
L
Lorenzo • solo_traveller • cl
6
Pros:

Muy buena ubicación

Cons:

Tenia vista a equipos de aire acondicionado

2026-09-04 • via Nuitee