SureStay Hotel by Best Western Childress

Hotels
•
SureStay Hotel by Best Western
7.3 (146 reviews)
1804 Avenue F Nw , Childress , US
+1 940-937-6363

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Neat and clean rooms
Convenient location
Free breakfast
Great family room
Great value / low price (for some guests)
Cons:
Room noise from other guests and laundry
Gap at door causing water intrusion
Unfinished bathroom work
No crib provided despite request
Perception of being overpriced by some guests
Safety/comfort concerns for small child

Categories

Cleanliness
7.5
Generally reported as neat and clean by one guest, but issues noted in the bathroom (unfinished work) and water intrusion at the doorway after a storm, so cleanliness is slightly above average but not excellent.
Service
8.5
Multiple mentions of friendly, great and kind staff — service is a clear strong point in the reviews.
Location
8
Described as a convenient location on the main road; location is a positive for guests.
Room Quality
5.5
Several room-quality problems cited: gap at the door allowing water in during a storm, unfinished bathroom work, poor soundproofing/noise from other guests and laundry, and lack of a crib creating safety/comfort concerns — lowers the score substantially.
Amenities
7
Mixed amenities: free breakfast reported by one guest but another noted not having breakfast; critical missing items (no crib despite request) and noisy laundry location reduce the amenity score to average.
Value for Money
7
Conflicting sentiments: one guest called it 'overpriced for what we got' while another praised the great value and low price — overall neutral to slightly below ideal.
Food and Beverage
7.5
Free breakfast mentioned positively by one guest, though another guest's notes are inconsistent about breakfast availability; overall F&B is modestly positive.
Overall Experience
7.4
Mixed overall impression: friendly staff and convenient location balanced against room issues (noise, door/water, missing crib). Results in a slightly above-target overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Welcome to SureStay Hotel by Best Western Childress, your perfect getaway destination in Childress!

Convenient Amenities: Enjoy a hassle-free stay with our 24-hour front desk, free WiFi, and complimentary private parking. Our guest rooms are equipped with air conditioning, a fridge, a microwave, a coffee machine, and a work desk for your comfort and convenience.

Comfortable Accommodations: Relax in our well-appointed rooms featuring a shower, free toiletries, a hairdryer, and cozy bed linen. Everything you need for a comfortable stay is right here.

Ideal Location: Located just 146 km from Seymour Municipal Airport, our hotel is easily accessible for travelers. Book your stay now and experience the perfect blend of comfort and convenience at SureStay Hotel by Best Western Childress.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CBR

Location

Guest Reviews

7.3
Based on 146 reviews
Cleanliness: 7.5
Service: 8.5
Location: 8
Room Quality: 5.5
Amenities: 7
Value for Money: 7
Food and Beverage: 7.5
Overall Experience: 7.4
R
Rene • solo_traveller • us
10
2026-06-05 • via Nuitee
D
Danny • extended_group • us
4
overpriced foe what we got
Pros:

Did not have breakfast

Cons:

Space between door and door frame. Had a storm which caused water to come in the doorway. Bathroom looked to be worked on but seemed to have left the finishing touches off.

2026-05-28 • via Nuitee
• solo_traveller • us
8
2026-05-28 • via Nuitee
A
Ariane • solo_traveller • ch
5
Go there if low price is your priority
Pros:

Convenient location on the main road and great value. Free breakfast. Great family room. Staff was great and kind.

Cons:

The noise from other guests is terrible you must wear ear plugs. Next to the laundry room it was worse with the noise of the machines. They had no crib even when we had requested it. Our 18mo old had to sleep in a queen bed, felt super unsafe.

2026-05-09 • via Nuitee
T
Tanya • couple • us
7
Pros:

Friendly staff-neat and clean rooms.

2026-05-09 • via Nuitee
L
Luisa • family_with_children • us
8
2026-04-12 • via Nuitee
M
Mayra • couple • us
8
It was a decent stay.
Pros:

Decent hotel comfortable the traffic noise wasn’t that bad the rooms can need a little more cleaning.

Cons:

The restroom in our room the shower was dirty and the towels were not all that clean either.

2026-02-23 • via Nuitee
R
RoadGuys2 • Couples • Nebraska
4
Not cozy
Pros:

We got the last room so I'm not going to complain much. However, the room was bare with bright ceiling lights, no bedside lamp, the room was lit up like a cafeteria. Even if it were hot outside the room would feel cold and uninviting.
Breakfast was poor. Not much better than nothing at all. No protein options, not even a boiled egg.

2026-01-20 • via Tripadvisor
M
Michael • solo_traveller • us
9
2026-01-20 • via Nuitee
J
Jon • couple • us
9
Great
2026-01-19 • via Nuitee
S
Steven • extended_group • us
10
2026-01-08 • via Nuitee
C
Crystal • family_with_children • us
10
Pros:

The staff was friendly very clean

2026-01-05 • via Nuitee
S
Shahed • family_with_children • ch
1
Not a real hotel - actually a motel.
Pros:

Good location

Cons:

This is called a hotel but is actually a motel. It was noisy all night as people come and go in their cars. People sitting in their trucks in the car park make you feel uneasy. Overall not what we were expecting from a Best Western Hotel.

2026-01-01 • via Nuitee
T
Ted • family_with_children • us
8
Pros:

Well located. Generally, a standard value priced motel, except it was more expensive than value priced motel typically is. I liked being able to drive right up to the room.

2025-12-15 • via Nuitee
P
Pete • solo_traveller • us
10
Good, clean and affordable place to stay.
Pros:

it was very easy to find and had adequate parking. The staff was very friendly and helpful.

Cons:

can’t think of anything I didn’t like.

2025-12-13 • via Nuitee
B
Bernadine • family_with_children • us
8
2025-12-07 • via Nuitee
Y
Yanette • couple • us
10
2025-12-06 • via Nuitee
D
Donna Gail • couple • us
8
Nice, clean hotel right off the highway
Pros:

Location is next to the highway which was convenient. All the staff was friendly and helpful. Room was spacious and nicely updated and clean. Nice to have a coffee pot, small fridge and microwave in the room. Breakfast was served to accommodate early departure schedules; 6am-9am.

Cons:

I prefer interior entrances to rooms verses exterior. Just a preference which did not affect the nice, spacious and clean rooms they offer. The concrete steps were not even and my shoes seem to stick to the concrete and I actually tripped going up. Without me mentioning my fall, my husband said his shoes were sticking to the concrete and thought maybe it was just the surface. Later he noticed they weren't the same height that may have contributed to the sticking surface. I noticed someone else before us had spilt coffee going up the stairs, who probably tripped, as well. You could hear highway noise, but we were able to muffle it a bit keeping the fan running all night. Breakfast was a little light. Not much is the way of gluten free except for bananas and apples. There was flavored yogurt (lots of sugar if it's not plain), 2 cereals to choose from, oatmeal, waffles, pastries and toast. Loads of bad carbs, if you can eat those kinds of foods. I thought the total price paid $150 was a little high for this hotel. There were nice options nearby but those hotels were already booked up.

2025-11-24 • via Nuitee
S
Smith • family_with_children • us
1
2025-11-23 • via Nuitee
R
Robert • couple • us
5
2025-11-09 • via Nuitee