Mercure Jakarta Simatupang

Hotels
•
Mercure
7.8 (286 reviews)
Jl. R.A. Kartini No. 18, Lebak Bulus , Jakarta , ID
+62 21 75999777

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great facilities
Comfy enough room
Cons:
Rooftop needs updating
Slow WiFi
AC not cold enough

Categories

Cleanliness
6.91
The reviews did not specifically mention cleanliness, but lower score reflects potential oversight.
Service
8.38
Standard quality for this hotel tier.
Location
8.42
Very close to Poins Shopping Mall, which is a positive aspect.
Room Quality
7.37
Room described as comfy but with issues related to AC and WiFi.
Amenities
7.9
Fantastic apartment with great facilities.
Value for Money
7.86
Standard quality for this hotel tier.
Food and Beverage
7.91
Standard quality for this hotel tier.
Overall Experience
7.68
Reflects a balanced view from both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:06

Property Description

Modern Art and Free Wi-Fi
Mercure Jakarta Simatupang boasts modern art throughout the hotel, creating a vibrant and stylish ambiance for guests to enjoy. Stay connected with complimentary Wi-Fi available in all areas of the hotel, perfect for both leisure and business travelers.

Outdoor Rooftop Bar, Pool, and Mini Golf
Experience luxury leisure facilities at Mercure Jakarta Simatupang with an outdoor rooftop bar offering stunning city views, a refreshing outdoor pool to relax by, and mini golf facilities for entertainment. Unwind and indulge in a memorable stay with these fantastic amenities.

Gourmet Dining and Entertainment
Indulge in a culinary journey at Graffiti Restaurant serving international cuisine and a delightful buffet breakfast. Enjoy refreshing drinks at M and M Lounge Bar, or head to Karumba Rooftop Bar for breathtaking city views and live DJ performances. Elevate your stay with exceptional dining and entertainment options.

Book your stay at Mercure Jakarta Simatupang now to experience a perfect blend of luxury, comfort, and entertainment.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Location

Guest Reviews

7.8
Based on 286 reviews
Cleanliness: 6.91
Service: 8.38
Location: 8.42
Room Quality: 7.37
Amenities: 7.9
Value for Money: 7.86
Food and Beverage: 7.91
Overall Experience: 7.68
I
Ion-Alexandru Sangeorzan • solo_traveller • de
10
2026-09-19 • via Nuitee
I
Ion-Alexandru Sangeorzan • solo_traveller • de
6
2026-09-18 • via Nuitee
I
Ion-Alexandru Sangeorzan • solo_traveller • de
4
2026-09-16 • via Nuitee
I
Ion-Alexandru Sangeorzan • solo_traveller • de
7
2026-09-15 • via Nuitee
I
Ion-Alexandru Sangeorzan • solo_traveller • de
5
2026-09-15 • via Nuitee
I
Ion-Alexandru Sangeorzan • solo_traveller • de
6
2026-09-15 • via Nuitee
B
Bruce • family_with_children • sg
6
Stayxmet expectations for a short business trip
Pros:

All the staff were very good - 5 star service!

Cons:

Hotel room is looking a little old and the desk lampstand was broken. Room was definitely 3 star

2026-09-08 • via Nuitee
A
Arifudin • solo_traveller • id
8
2026-09-03 • via Nuitee
B
Brad • solo_traveller • nz
6
Dated hotel but good location, near MRT and South Quarter. Lovely team, and great breakfast options.
Pros:

Good location, lovely staff

Cons:

Dated hotel. First room was damp smelling, transferred to another room which had a broken shower temperature knob (heavy metal piece that can easily drop onto feet) - someone came to fix it, but then the selector wouldn't work at all. Elevator air freshener also very strong smelling - not plesant at all.

2026-09-03 • via Nuitee
S
saz • solo_traveller • au
10
2026-09-03 • via Nuitee
S
saz • solo_traveller • au
10
2026-09-01 • via Nuitee
I
Ida • couple • us
8
Pros:

good staff

Cons:

to traffic area

2026-08-27 • via Nuitee
M
Maria • couple • au
10
2026-08-20 • via Nuitee
T
Trav4hols • solo_traveller • au
9
2026-08-15 • via Nuitee
R
Ratna • couple • id
7
2026-08-06 • via Nuitee
L
Lionel • couple • nl
10
Goed verzorgde hotel
Pros:

De vriendelijke personeel

Cons:

Gym iets te klein.

2026-08-05 • via Nuitee
R
Rachid • solo_traveller • om
7
2026-07-22 • via Nuitee
R
Riski • couple • au
9
2026-07-17 • via Nuitee
E
Endang • solo_traveller • sg
4
2026-07-13 • via Nuitee
S
Seah Kam Sung • family_with_children • sg
9
2026-07-10 • via Nuitee