Garden Suite Hotel and Resort

Hotels
6.7 (115 reviews)
681 South Western Avenue , Los Angeles , US
+1 213-383-0000

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Convenient location (near Wiltern, food/shopping, supermarket)
Lobby restaurant
Generally clean and ADA friendly
Affordable parking
Bilingual staff (Eng-Kor)
Cons:
Unexpected USD 200 deposit for short stay & Apple Pay not accepted
Room/equipment reliability issues (door lock, shower hot water)
Parking elevator/parking access problems
Some front desk phone/response delays
Limited in-room amenities (one nightstand, insufficient washcloths, shower head hook)
Housekeeping only on request

Categories

Cleanliness
7
Generally reported as clean (several guests called the property 'very clean'), though housekeeping sometimes required a request and some small linen/linen-supply issues (not enough washcloths) were noted.
Service
7.5
Mixed but overall positive — multiple guests praised staff as friendly, helpful and accommodating for late check-in; isolated reports of slow or poor phone handling at the front desk lowered the score.
Location
8.5
Strong point in the reviews — walking distance to food/shopping, close to Wiltern, supermarket in front and felt safe; consistently praised.
Room Quality
5.4
Mixed to below-average: rooms described as basic/old but functional, with several equipment issues (auto-lock not working, shower hot water cutting out) and limited room amenities (only one nightstand).
Amenities
5.8
Mixed: lobby restaurant and affordable parking were positives, but recurring issues with parking elevator out of order, limited in-room fixtures (shower head hook) and occasional unreliable equipment reduced the score.
Value for Money
4.9
Weighed down by unexpected deposit/payment issues (USD 200 deposit for short stay and inability to use Apple Pay without prior notice) despite affordable parking and otherwise reasonable pricing.
Food and Beverage
7.5
Lobby restaurant was noted as a nice, relaxing spot for food and drinks — a clear positive in multiple reviews.
Overall Experience
7
Overall positive stay for many guests (would stay again, 'perfect place to rest'), but a number of operational and room-related issues tempered the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:37

Property Description

Luxurious Accommodations
Indulge in comfort with free Wi-Fi, flat-screen cable TV, and a work desk in every room at Garden Suite Hotel and Resort.

Gourmet Dining Experience
Savor traditional Korean and Korean-American cuisine at E Hwa Garden Restaurant, open until 10pm daily. Enjoy a complimentary continental breakfast from 7:00am to 10:00am.

Convenient Amenities
Benefit from laundry services, a business center, and easy access to Dodger Stadium, Central Los Angeles, and the Los Angeles Convention Center.

Book your stay at Garden Suite Hotel now for an unforgettable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Location

Guest Reviews

6.7
Based on 115 reviews
Cleanliness: 7
Service: 7.5
Location: 8.5
Room Quality: 5.4
Amenities: 5.8
Value for Money: 4.9
Food and Beverage: 7.5
Overall Experience: 7
E
EUIJUNG • solo_traveller • us
5
2026-10-29 • via Nuitee
A
Artur • solo_traveller • us
1
Pros:

Reception ask deposit 200 usd for 6 hour night , and cannot accept Apple Pay - nobody notified me on this

2026-10-18 • via Nuitee
M
MAYUMI • couple • jp
2
WILTERNには近くて良かった
Pros:

WILTERNに近い！
スーパーも目の前にあった

Cons:

客室のオートロックドアに鍵がかからない
その後のフロントにいた1人の女性スタッフの電話対応が悪いし、全体的に遅い❗️

シャワーのお湯が急に出なくなり、水になった
設備が信頼できない

2026-10-14 • via Nuitee
C
Cynara Elkins • couple • us
8
Pros:

Staff was very nice and friendly even though we made a last minute reservation and had a late night check-in. Everything was very clean and ADA friendly. It was old but not antique and everything was easy to use and worked really well. Location had food and shopping in walking distance and felt safe. Loved how everything was bilingual (Eng-Kor).

Cons:

We didn't have enough washcloths.

2026-10-14 • via Nuitee
R
Ronald • couple • us
8
Good short stay.
Pros:

Location

Cons:

Elevator to parking not working.

2026-10-11 • via Nuitee
R
Ronald • couple • us
8
Good short stay.
Pros:

Location

Cons:

Elevator to parking out of order.

2026-10-11 • via Nuitee
C
Choe • couple • us
10
2026-10-07 • via Nuitee
D
DOOHO • couple • kr
5
2026-07-17 • via Nuitee
M
MIDORI • solo_traveller • jp
7
Pros:

スタッフの対応が良かった

Cons:

シャワーヘッドをかける位置が中段にもう1つ欲しかった

2026-07-10 • via Nuitee
E
Earl • couple • us
7
A perfect place to rest after being out all day.
Pros:

The staff were amazing and incredibly helpful. The restaurant in the lobby was a nice place to relax and have some food and drinks after a long day and parking was super affordable.

Cons:

The room was very basic and house keeping had to be requested every time you wanted the room tidied up. There was also only one night stand so it’s something to be aware of for couples that are used to being able to charge devices and have a lamp on their side of the bed. It’s not a dislike but it is something to be aware of if you are used to places that offer these amenities. I would still stay here again.

2026-07-09 • via Nuitee
M
Mihail • couple • ro
7
2026-07-08 • via Nuitee
A
Angie • solo_traveller • us
10
2026-07-04 • via Nuitee
A
Arenstein • solo_traveller • us
9
2026-06-04 • via Nuitee
A
Alegria Ortiz • couple • us
10
2026-06-03 • via Nuitee
A
Angie • solo_traveller • us
10
2026-05-31 • via Nuitee
A
Alegria Ortiz • solo_traveller • us
10
Pros:

Very good

2026-05-22 • via Nuitee
A
Alegria Ortiz • couple • us
10
Pros:

Everything is good

2026-05-22 • via Nuitee
A
Alegria Ortiz • couple • us
10
Pros:

Fantastic

2026-05-22 • via Nuitee
T
ToiYoshi • solo_traveller • us
4
Pros:

The staff was somewhat helpful

Cons:

For the amount of money that was spent we should have had a better space we should not have had to constantly call for maintenance to come up and fix electrical issues or things not working properly sockets in the room or things not even being in the room you having to go downstairs if two people are checking into the room you should receive two keys at check-in not just one

2026-05-04 • via Nuitee
J
Jessica • solo_traveller • cl
8
Pros:

It was close to The Wintern theatre. The room was comfortable, big and had air conditioner.

Cons:

Didn’t offer breakfast. The shower drainage was clogged.

2026-04-26 • via Nuitee