Dorsett Changi City Singapore

Hotels
•
Dorsett Hotels & Resorts
8.4 (2139 reviews)
3 Changi Business Park Central 1 , Singapore , SG
+6569339833

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location near airport, MRT, mall and Expo
Clean and tidy rooms
Friendly and helpful staff (concierge, cleaners)
Good for layovers / convenient for early departures
Pool and gym available
Spacious/comfortable rooms for many guests
Easy access to shopping and dining at adjacent mall
Short transfer/one-stop MTR to airport
Cons:
Perceived as expensive / poor value for money
Sauna and steam room reported defective by one guest; pool area could use upgrades
Occasional cigarette smoke entering rooms near outdoor smoking area
Some reports of unfriendly or unhelpful reception staff and limited assistance (e.g., laundry info)
Occasional small rooms, firm beds or noisy window frames
For some guests the hotel is a long metro ride into the city centre

Categories

Cleanliness
8.6
Generally praised as clean and tidy across many reviews; one guest reported cigarette smoke entering the room which negatively affected perceived air quality.
Service
8.9
Staff frequently described as friendly and helpful (concierge, cleaners), though a few reviews mention unhelpful or less friendly reception staff and limited assistance with certain requests.
Location
9.3
Consistently highlighted as a major strength: very close to the airport, Expo/Arena, MRT and an adjacent mall with dining and shops — ideal for layovers and transfers.
Room Quality
8.2
Mostly comfortable, spacious and well-equipped rooms reported; occasional negatives include a very small room for one guest, firm beds for some, and occasional window/frame noise.
Amenities
8
Pool and gym are positive features for many guests, but some mention the pool area feels bare and could use greenery; one report notes sauna and steam room were defective.
Value for Money
6.8
Multiple reviewers call the hotel expensive or outrageously priced (especially around event dates), indicating weaker perceived value for money.
Food and Beverage
8.4
Standard quality for this hotel tier; there are no consistent mentions of on-site F&B — guests rely on the adjacent mall's many dining options.
Overall Experience
9
Overall very positive stay for many guests: convenient for transit/airport, comfortable rooms and helpful staff; some service and amenity issues noted but generally recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:37

Property Description

Luxurious Studios with Modern Amenities

Capri by Fraser, nestled in Changi Business Park, provides a serene escape with its fully furnished studios boasting well-equipped kitchenettes and walk-in wardrobes. Enjoy entertainment with flat-screen cable TVs, a DVD player, and an iPod docking station. The en suite bathrooms offer complimentary toiletries, ensuring a comfortable stay.

Convenient Facilities for a Relaxing Stay

Guests can unwind at the outdoor swimming pool or stay active at the 24-hour gym. The steam and sauna facilities offer a tranquil retreat, while the 24-hour launderette and laundry services cater to all needs. The multilingual staff adds a personalized touch to your experience.

Dining Excellence and Nearby Attractions

Indulge in Chinese and international cuisine at the all-day dining restaurant or sip evening drinks at the bar. With Expo MRT Station nearby and attractions like Changi City Point Shopping Centre and East Coast Park minutes away, Capri by Fraser offers the perfect blend of comfort and convenience.

Important information:

Please present the same credit card used to guarantee your booking when checking in/ making payment at the hotel. Please note that hotel may contact the cardholder for verification purposes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Location

Guest Reviews

8.4
Based on 2139 reviews
Cleanliness: 8.6
Service: 8.9
Location: 9.3
Room Quality: 8.2
Amenities: 8
Value for Money: 6.8
Food and Beverage: 8.4
Overall Experience: 9
D
Dieter • solo_traveller • de
6
Für diesen Preis nicht ok
Pros:

Das Personal war sehr freundlich

Cons:

Die Sauna und das Dampfbad waren defekt.
Das Zimmer war sehr klein.

2026-10-31 • via Nuitee
C
Chiang • solo_traveller • sg
8
2026-10-31 • via Nuitee
M
Martin • couple • nz
10
2026-10-31 • via Nuitee
S
shakeel • family_with_children • gb
9
2026-10-31 • via Nuitee
D
Dieter • solo_traveller • de
6
2026-10-31 • via Nuitee
V
Vesa • couple • au
9
Quick but worrh it.
Pros:

Close to the event we went to at Arena @ Expo.

Cons:

A bit far from shops.

2026-10-30 • via Nuitee
H
Hirofumi • solo_traveller • jp
8
2026-10-30 • via Nuitee
D
Dan • solo_traveller • us
10
2026-10-30 • via Nuitee
C
Colin • couple • gb
9
Pros:

Lovely hotel.

Cons:

It’s a long way from the centre.
And outrageously expensive (but it was the week before the Grand Prix)

2026-10-30 • via Nuitee
S
Sylvain • couple • fr
8
2026-10-29 • via Nuitee
J
Janette • couple • ca
10
2026-10-28 • via Nuitee
T
Tan • couple • au
8
Pros:

location

Cons:

none

2026-10-27 • via Nuitee
M
Mavis • couple • au
9
Pros:

Nil

2026-10-27 • via Nuitee
E
Eisen Bernard • solo_traveller • vn
8
Good overall
Pros:

Clean

2026-10-26 • via Nuitee
S
Steven • couple • ca
10
2026-10-26 • via Nuitee
K
Karen • extended_group • nl
8
pleasant
Pros:

near to the airport and mall

Cons:

nothing much to dislike

2026-10-24 • via Nuitee
A
arnaud • couple • fr
8
2026-10-24 • via Nuitee
L
Lauren Kerry Westall • couple • nz
9
Pros:

Lovely room. Clean, tidy, a good size and close to the airport. Staff were lovely

2026-10-23 • via Nuitee
R
Raik • couple • de
7
Good layover hotel with good public transport
Pros:

Well located for a layover or an early departure from Changi. Comfy bedding and nicely located to mall and MRT.

Cons:

The pool area could use an upgrade with some plants and greenery - it is rather empty and not really inviting.

2026-10-23 • via Nuitee
Z
Zoe • extended_group • gb
10
Excellent location and facilities
Pros:

Clean spacious rooms, all amenities as expected and friendly helpful staff

Cons:

Nothing it was perfect for our stay

2026-10-23 • via Nuitee