Hilton Garden Inn Olathe

Hotels
•
Hilton Garden Inn
9 (210 reviews)
12080 South Strang Line Road , Olathe , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Comfortable rooms
Great service
Excellent location
Cons:
Unserviced room
High breakfast fee
Dated room quality

Categories

Cleanliness
8.89
Room cleanliness received mixed feedback due to unserviced rooms, but overall was deemed satisfactory.
Service
9.86
Staff, particularly Jaidyn and Jane, received high praise for their exceptional and accommodating service.
Location
9.9
The location was described as excellent, being central to many amenities and accessible.
Room Quality
8.35
Rooms were comfortable but mentioned issues with cleanliness and dated furnishings.
Amenities
9.38
Amenities like the exercise facility were well received, though some amenities were lacking.
Value for Money
8.34
Complaints regarding the $28 breakfast fee impacted perception of value.
Food and Beverage
8.39
While some food options received praise, breakfast consistency was deemed lacking.
Overall Experience
8.86
Overall experience was good, with significant praise for staff but some operational issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:43

Property Description

Luxurious Amenities
Featuring free WiFi, flat-screen TVs, a microwave, and a refrigerator in every room, the Hilton Garden Inn Olathe ensures a comfortable stay. Guests can also pamper themselves with free toiletries and ironing facilities provided in each room.

Relaxation and Recreation
Unwind in the indoor pool or hot tub, stay active in the modern fitness centre, or catch up on work at the 24-hour business centre. Whether you seek leisure or productivity, this hotel caters to all your needs.

Delicious Dining Options
Indulge in charbroiled steaks, chops, and Italian specialties at Johnny’s Italian Steakhouse, serving delectable meals for breakfast, lunch, and dinner. Start your day right with a hearty breakfast prepared fresh every morning at the restaurant.

Experience comfort, convenience, and culinary delights at Hilton Garden Inn Olathe. Book your stay now for a memorable getaway!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 210 reviews
Cleanliness: 8.89
Service: 9.86
Location: 9.9
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 8.39
Overall Experience: 8.86
M
Mary • solo_traveller • us
8
Pros:

Friendly staff.

Cons:

The heater in the room was noisy.

2026-04-19 • via Nuitee
J
Jeri • solo_traveller • us
8
Pros:

Pleasant staff
Attached restaurant
Nice breakfast buffet

Cons:

All good

2026-04-15 • via Nuitee
S
Stephanie • family_with_children • us
7
It was a good and comfortable stay.
Pros:

We had a good stay. It was easy to get to and find. The staff was nice and was able to get us an early check in so we could get ready for dance competition. The room and hotel were clean and well maintained.

Cons:

The only things really were the bathroom door handle was broken. The lock button was missing a cover. There was no water in the lobby like there usually is. Also the coffee pot in room was not working.

2026-04-02 • via Nuitee
M
Mark • couple • us
10
2026-03-23 • via Nuitee
E
Erin • solo_traveller • us
8
Overall good
Pros:

Didn’t tell me I needed to provide a breakfast ticket before having breakfast.

2026-01-19 • via Nuitee
T
Thomas • couple • us
5
Not the usual Hilton standards
Pros:

Beds were comfortable

Cons:

Paying $28 for breakfast

2026-01-19 • via Nuitee
E
Elizabeth • couple • us
10
2025-12-29 • via Nuitee
J
jefh372 • Solo travel
10
Comfortable room for a business trip.
Pros:

Room was clean and comfortable. Breakfast bar was very nice, lots of options. Jaidyn at the breakfast bar took good care of me in the morning. Johnny's steak house had a great steak de burgo. Will return if travels bring me back.

2025-12-18 • via Tripadvisor
L
L7901TYoliviar • Family
10
Great service
Pros:

Jane was the best! She was so kind and accommodating. Anything we needed she was so quick to help. An amazing atmosphere! The room was also very nice and clean as well.

2025-12-18 • via Tripadvisor
C
cynthiamF1468PX • Business
10
Jaidyn
Pros:

Jaidyn was a pleasure to work with. S very genuine young lady who does an excellent job! There aren't many with such great customer service anymore

2025-12-10 • via Tripadvisor
F
familyh211 • Solo travel
10
Service with a smile!!
Pros:

Jaidyn was a pleasure. Very kind and helpful. It is rare someone offers excptional service at a buffet style breakfast!!!

2025-12-07 • via Tripadvisor
D
D8877QRrickr • Family
10
Family
Pros:

Jaydin was amazing, and is every time we come in town. Makes us feel like we’re coming home to family. Made my heart smile to see that she’s still here with the Hilton family.

2025-12-07 • via Tripadvisor
T
Timothy • couple • us
9
2025-10-17 • via Nuitee
A
Andrea
8
Pros:

Everything was fine. Wi-Fi was really not good and till kept glitching the whole time, like the signal Is lost constantly so that was frustrating

2025-10-12 • via Nuitee
P
Patricia • family
10
Pros:

Ron was clean and comfortable. Staff was really friendly and made me feel welcome.

2025-10-12 • via Nuitee
K
Kim • partner
10
Pros:

It was a very nice hotel. Clean and quiet. Nice location with lots of food options. We are at the steakhouse in the hotel and it was fantastic!

2025-10-12 • via Nuitee
C
Chaz • couple • us
7
We had a comfortable three day stay at the Hilton Garden in Olathe, KS.
Pros:

I thought the location was excellent! It was right in the middle of everything that we needed. Very active and progressive location, close to the interstate, stores and restaurants. The staff was friendly, most of the interaction was at checking in, a little at checkout, but totally friendly staff. I thought that the exercise facility was very nice, very satisfied with the Peleton bike, which I will now purchase one having had the opportunity to preview at the hotel. The lobby was clean, bright and welcoming.

Cons:

I did not like that our room wasn't serviced. We had to secure towels from the front desk as we thought that our room would be cleaned having seen the cleaning staff next door when we were leaving. We were gone for most of the day, so to come back to the find that the room had not been cleaned was disappointing. Also felt that the bathroom was too small, one vanity, and toilet that would not consistently flush, which defeated the water saving process. Also toilet seat needed to be tightened, and a bit surprised that soft close seats are not standard practice. I also thought it interesting that the time the staff cleaned the room, they did not take the tip we left. Maybe that balanced out the day before when they did not clean???

2025-10-06 • via Nuitee
A
Alps110 • Business • Fort Myers, Florida
8
Weigh your options and your needs
Pros:

Consistent but not always good. Have stayed here many times in the last 10 years. Location works, rooms are comfortable, on-site restaurant was good but not very well used ( breakfast or dinner), local restaurants are chains,and the hotel breakfast is sad.

2025-09-18 • via Tripadvisor
S
Scott • family
10
Pros:

Nice location, staff was friendly and focused on great customer service.

2025-09-15 • via Nuitee
T
Tim • partner
10
Pros:

Very clean and comfortable. Staff was helpful

2025-09-01 • via Nuitee