The Frangipani Royal Palace Hotel

Hotels
8.3 (1208 reviews)
#27, Street 178, Sangkat Cheychumneas , Phnom Penh , kh

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice rooftop amenities
Cons:
Cleanliness issues
Outdated rooms
Limited breakfast options

Categories

Cleanliness
7.84
Some comments about cleanliness issues, like old and dirty bathrooms.
Service
9.11
Staff is frequently mentioned as friendly and helpful.
Location
9.35
Many reviews mention the fantastic central location near attractions.
Room Quality
7.3
Rooms described as outdated with some complaints about size and facilities.
Amenities
8.33
Positive mentions of rooftop bar and pool but some concerns about maintenance.
Value for Money
8.29
Mixed feelings about value due to room conditions but compensating features.
Food and Beverage
7.84
Breakfast options and quality said to be lacking in variety.
Overall Experience
8.31
Generally positive experiences, though with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:24

Property Description

Rooftop Saltwater Pool and In-House Dining
Experience luxury at Frangipani Royal Palace Hotel with a rooftop saltwater pool offering stunning views of the River Front. Indulge in delicious meals at the in-house restaurant or unwind with a drink at the bar.

Convenient Location and Airport Services
Located near key attractions like The Royal Palace and Chaktomouk Conference Hall 2, our hotel offers easy access to must-see destinations. With airport transfers and shuttle services available, your travel convenience is our priority.

Elegant Rooms and Relaxation Options
Our air-conditioned rooms feature modern amenities such as a flat-screen TV and minibar. Enjoy a relaxing bath or shower in the en suite bathroom. Take advantage of our 24-hour front desk, art gallery, and spa services for a truly memorable stay.

Book now for a luxurious and convenient stay at Frangipani Royal Palace Hotel.

Important information:

Please note that no visitors are allowed in guestrooms.

Please note that guests are required to make full payment by cash in USD or credit card upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNH

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for US$20 per person per night when using an existing bed.
    People 6 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1208 reviews
Cleanliness: 7.84
Service: 9.11
Location: 9.35
Room Quality: 7.3
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 8.31
M
Michael • couple • au
9
Could not ask for much more!!
Pros:

Position and service

Cons:

All very good although TV a bit worse for ware

2026-03-14 • via Nuitee
R
Rokas • couple • lt
10
2026-03-14 • via Nuitee
J
Jean Jacques • family_with_children • fr
8
Pros:

Proximité du palais royal, du musée et des rives du Tonlé Sap.Petit déjeuner avec une superbe vue.

Cons:

Rien à dire

2026-03-14 • via Nuitee
A
ANDREE • couple • fr
10
Pros:

Etant donné que nous avions déja séjourné 3 nuits dans l'Hôtel FRANGIPANI au début de notre voyage au Cambodge, nous avons choisi ce même hôtel pour faire notre dernière pause dans ce pays avant de prendre un vol de retour pour Paris (via Bangkok) dans la soirée. Pour pouvoir nous reposer davantage, nous avions demandé une arrivée anticipée (à 13h au lieu de 15h) qui a été acceptée. Nous avons beaucoup apprécié ce geste ainsi que le sourire et l'amabilité de tout le personnel soucieux de satisfaire leurs clients.

2026-03-14 • via Nuitee
C
Christian • family_with_children • fr
10
Très bonne rèservation
Pros:

Tres bien situè, personnel très agrèable,très bonne prestation

Cons:

Rien

2026-03-13 • via Nuitee
H
Houbron • family_with_children • fr
10
Pros:

La piscine sur le toit de l'hôtel avec vue sur les jardins du palais royal. Les frangipaniers en bord de piscine. La proximité du marché nocturne. Du musée. Du palais.

Cons:

Ras

2026-03-13 • via Nuitee
C
Conor • extended_group • us
9
2026-03-11 • via Nuitee
L
Lionel • family_with_children • th
8
2026-03-11 • via Nuitee
Q
Querriere • family_with_children • fr
9
2026-03-10 • via Nuitee
Q
Querriere • family_with_children • fr
9
Pros:

Hotel parfait, personnelle parfais très sourient ,rien à signaler 👍

Cons:

Manque de parking à hôtel pour les scooters ..

2026-03-10 • via Nuitee
L
laurence • couple • fr
10
Un Hotel que je recommande fortement
Pros:

Emplacement exceptionnel , chambre confortable et propre et roof top pour le petit déjeuner et avec la piscine très agréable

2026-03-10 • via Nuitee
V
Valerie • couple • fr
10
Tres agréable
Pros:

Bien situé et petit dej copieux

2026-03-09 • via Nuitee
C
Caroline • couple • gb
9
Great hotel in perfect location
Pros:

Great location near Royal Palace with lovely rooftop pool/ restaurant with views over the city. Staff were very friendly and arranged a taxi pick-up from the airport. Very good value for money.

Cons:

Nothing

2026-03-09 • via Nuitee
L
Leplingard • family_with_children • fr
9
2026-03-08 • via Nuitee
S
Sara Anna • couple • it
7
2026-03-08 • via Nuitee
F
Frank • couple • nl
8
2026-03-08 • via Nuitee
A
Alexandra • solo_traveller • be
6
2026-03-08 • via Nuitee
J
Jeremie • family_with_children • ch
9
Pros:

Superbe terrasse avec vue sur le palais royal. J'ai bien aimé l'ambiance de l'hôtel.

Cons:

Rien, la chambre etait un peu vieillot mais sinon super endroit

2026-03-08 • via Nuitee
M
Michael • couple • au
10
Perfect Hotel with wonderful staff, location, room and rooftop bar
Pros:

Perfect Hotel with wonderful staff, location, room and rooftop bar

2026-03-08 • via Nuitee
P
Paula • couple • de
8
Perfekte Lage
Pros:

Sehr gute Lage, schöne Aussicht vom 8 Stockwerk

Cons:

Das Bad war dreckig

2026-03-08 • via Nuitee