Quality Inn & Suites Decatur - Atlanta East

Hotels
Quality Inn
6.7 (668 reviews)
5300 Snapfinger Park Drive , Decatur , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
4.7
Multiple mentions of unclean conditions, including dirty bathrooms and linens.
Service
8.7
Various positive comments about friendly and accommodating staff.
Location
7.7
Location was not explicitly mentioned but inferred as acceptable.
Room Quality
5.7
Mixed reviews with some saying rooms were clean while others reported issues.
Amenities
6.7
Some amenities like breakfast were positively noted, though some issues with room facilities.
Value for Money
6.7
Some reviewers indicated the price matched expectations; others felt it was not worth it.
Food and Beverage
7.7
Breakfast received positive comments.
Overall Experience
5.7
General dissatisfaction with specific room issues and overall lack of cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:36

Property Description

Convenient Location
Situated off Interstate 20, the Quality Inn & Suites Decatur - Atlanta East provides easy access to the vibrant downtown area and Oakhurst Community, along with popular events like the Decatur Arts Festival and the AJC Decatur Book Festival.

Comfortable Amenities
Guests can unwind in the seasonal outdoor pool, stay active in the exercise room, and enjoy free perks such as a hot breakfast, wireless internet, and daily newspaper. Rooms are well-equipped with essential amenities like cable TV, coffee maker, and microwave, with some offering extra luxuries like a whirlpool tub.

Business-Friendly Services
For business travelers, the hotel features a business center and a meeting room for up to 25 people, ensuring a productive stay.

Book your stay at Quality Inn & Suites Decatur - Atlanta East for a convenient and comfortable experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.7
Based on 668 reviews
Cleanliness: 4.7
Service: 8.7
Location: 7.7
Room Quality: 5.7
Amenities: 6.7
Value for Money: 6.7
Food and Beverage: 7.7
Overall Experience: 5.7
C
Conelius solo_traveller us
4
Pros:

The bed was comfortable

Cons:

The fridge wasn't clean. The bathroom door wouldn't close or lock. Some of the lights in the room didn't work

2026-07-20 via Nuitee
A
Alexandria couple us
10
2026-07-19 via Nuitee
S
Sharhonda solo_traveller us
7
I came for one night. It wasn’t too bad and I’d stay again.
Pros:

It was clean and affordable.

Cons:

The pool wasn’t open, breakfast had run out and it was not replenished. Had to go ask staff to replenish.

2026-07-18 via Nuitee
J
Jahtyce couple us
10
2026-07-14 via Nuitee
Q
Quinton solo_traveller us
9
2026-07-13 via Nuitee
S
Suzanne solo_traveller us
7
2026-07-12 via Nuitee
L
Lupita solo_traveller us
2
Pros:

Nothing

Cons:

Lady at front desk very rude!

2026-07-12 via Nuitee
E
Edmondson solo_traveller us
8
2026-07-11 via Nuitee
S
Savannah couple us
8
Pros:

The staff were very friendly and accommodating. Check in was a breeze.

Cons:

Overall we enjoyed our stay here. My only complaint is that the people in the room next to us were smoking weed in their room and it made our room smell weird. However, I know that is no fault of the staff.

2026-07-04 via Nuitee
J
Justice solo_traveller us
10
2026-07-04 via Nuitee
C
Chad solo_traveller us
6
Pros:

Was close to the event we attended

Cons:

One of the rooms had the smell of raw sewage

2026-07-03 via Nuitee
A
Alexus family_with_children us
1
quantity maybe…quality not at all
Pros:

it was a decent price

Cons:

the front desk lady was rude!!
the beds were uncomfortable.
there were gnats in the bathroom and bedroom
the carpet by the air conditioner was soaking wet!!
microwave barely worked

2026-06-30 via Nuitee
T
Theresa solo_traveller us
1
Pros:

Horrible, filthy, dirty, old and nasty.

Cons:

Everything horrible place

2026-06-20 via Nuitee
S
Sebrina Smith- solo_traveller us
6
2026-06-12 via Nuitee
A
Angela couple us
8
2026-06-09 via Nuitee
V
Vanessa couple us
2
Dirty rooms. Tub had a ring around it. In order to get clean towels they have to first take the dirty ones. Just overall
Pros:

Nothing

Cons:

Everything

2026-06-05 via Nuitee
M
martha couple us
6
Pros:

There was no breakfast.

Cons:

Breakfast

2026-06-04 via Nuitee
B
Bisceglia Gaston solo_traveller us
1
2026-05-27 via Nuitee
M
Melanie family_with_children us
4
Pros:

Nothing

Cons:

The location wasn’t clean enough there was bugs on the ground as you walking down the hallway the pool wasn’t clean. The night time manager was rude we book a room for 4 people only gave 3 rags n towel horrible

2026-05-22 via Nuitee
J
Jonathan couple us
9
My Stay Was Excellent And Well Deserved
Pros:

Thoroughly Enjoyed The Whirlpool Room

Cons:

N/a

2026-05-21 via Nuitee