Quality Inn & Suites Decatur - Atlanta East

Hotels
•
Quality Inn
6.7 (622 reviews)
5300 Snapfinger Park Drive , Decatur , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
4.7
Multiple mentions of unclean conditions, including dirty bathrooms and linens.
Service
8.7
Various positive comments about friendly and accommodating staff.
Location
7.7
Location was not explicitly mentioned but inferred as acceptable.
Room Quality
5.7
Mixed reviews with some saying rooms were clean while others reported issues.
Amenities
6.7
Some amenities like breakfast were positively noted, though some issues with room facilities.
Value for Money
6.7
Some reviewers indicated the price matched expectations; others felt it was not worth it.
Food and Beverage
7.7
Breakfast received positive comments.
Overall Experience
5.7
General dissatisfaction with specific room issues and overall lack of cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:36

Property Description

Convenient Location
Situated off Interstate 20, the Quality Inn & Suites Decatur - Atlanta East provides easy access to the vibrant downtown area and Oakhurst Community, along with popular events like the Decatur Arts Festival and the AJC Decatur Book Festival.

Comfortable Amenities
Guests can unwind in the seasonal outdoor pool, stay active in the exercise room, and enjoy free perks such as a hot breakfast, wireless internet, and daily newspaper. Rooms are well-equipped with essential amenities like cable TV, coffee maker, and microwave, with some offering extra luxuries like a whirlpool tub.

Business-Friendly Services
For business travelers, the hotel features a business center and a meeting room for up to 25 people, ensuring a productive stay.

Book your stay at Quality Inn & Suites Decatur - Atlanta East for a convenient and comfortable experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.7
Based on 622 reviews
Cleanliness: 4.7
Service: 8.7
Location: 7.7
Room Quality: 5.7
Amenities: 6.7
Value for Money: 6.7
Food and Beverage: 7.7
Overall Experience: 5.7
W
Willis • family_with_children • us
6
2026-01-28 • via Nuitee
T
Tonja • family_with_children • ge
9
Pros:

Clean up to date room

Cons:

The old carpet

2026-01-26 • via Nuitee
T
Treshala • couple • us
7
2026-01-26 • via Nuitee
D
denzel • couple • us
7
It was descent place to stay
Pros:

It was clean

Cons:

The people upstairs where noisy and obnoxiously loud. Sounds like kids running around and fighting going on.

2026-01-26 • via Nuitee
J
Judith • couple • us
10
Very comfortable and productive
Pros:

Great location

Cons:

Nothing

2026-01-26 • via Nuitee
T
Trakaya • solo_traveller • us
10
The guy Sam at the front desk was amazing getting me in my room, answered all my questions. He was so nice to me the who
Pros:

Everything was great. Sam had the best costume service and took care of my needs. He and the property were amazing.☺️

2026-01-20 • via Nuitee
D
David • family_with_children • us
6
2026-01-19 • via Nuitee
T
Trakaya • couple • us
10
2026-01-19 • via Nuitee
C
Celia • family_with_children • us
2
Never again
Pros:

Breakfst was ok.pleasant staff.Tried to be helpful.

Cons:

In major need of renovation.carpet and vynal in hallway torn and coming off floor.Helpful. staff, fighting a loosing battle..Smell was terrible.Garlic curry smell overwhelming.

2026-01-19 • via Nuitee
R
Rickey • extended_group • us
6
Room was good except what was previously mentioned
Pros:

Room was clean and beds were ok.

Cons:

Shower head needs to be upgraded and pillows need to be bigger.. The breakfast was bad, apple was rotten. Muffins stale..

2026-01-19 • via Nuitee
K
Karline • couple • us
1
Was the worse experience of my life.
Cons:

This hotel was filthy I tried to get a refund but didn’t even though I only spent 1 night out of the 2 that I booked. Would not recommend this hotel to anyone

2026-01-19 • via Nuitee
E
Eunice • extended_group • us
6
Fine
Pros:

Seemed clean. Had everything we needed.

Cons:

No decent protein with breakfast. Only tiny yogurts. Maybe there had been hard boiled eggs, but wasn’t any when I came.

2026-01-19 • via Nuitee
C
Corey • couple • us
10
2026-01-15 • via Nuitee
G
Glenn • family_with_children • us
9
Pros:

Breakfast--enough variety for a few days only.

Cons:

Clerk could not answer questions about a refund for a shortened stay. I reached out to Booking.com, who points to the hotel.

2026-01-09 • via Nuitee
N
Nattyb • family_with_children • us
6
Pros:

I liked the location and the on-site laundry facility.

Cons:

The safety of the room was compromised because the safety lock was broken and non functioning. Also the window treatments were dingy, dirty and torn so it was possible I could be seen from the outside. The refrigerator in the room was dirty and I reported it and no one came to clean it.

2026-01-09 • via Nuitee
B
banda • family_with_children • us
9
2026-01-03 • via Nuitee
T
Terrina • family_with_children • us
7
Pros:

Customer service

Cons:

My tv didn't work all items from previous customer was in my room
Covers wasn't clean .
Hair on my pillows.

2026-01-02 • via Nuitee
T
Tanisha • family_with_children • us
8
Pros:

Nice, clean, nicely decorated room. Friendly staff.

Cons:

Tub was slippery which is kinda dangerous.

2025-12-28 • via Nuitee
C
Chelsea • couple • us
10
2025-12-27 • via Nuitee
W
Wesley • couple • us
1
2025-12-06 • via Nuitee