Quality Inn & Suites Decatur - Atlanta East

Hotels
•
Quality Inn
6.6 (554 reviews)
5300 Snapfinger Park Drive , Decatur , US
+1 678-418-0004

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Affordable / good value
Convenient location
Comfortable bed (for some)
Jacuzzi / whirlpool
On-site facilities (pool, laundry, continental breakfast)
Cons:
Strong odors (weed, cigarettes, sewage)
Poor cleanliness (dirty rooms, gnats, wet carpet, tub ring)
Rude front desk / night manager (reported)
Pool closed or unclean at times
Breakfast often cold or not replenished
Room issues (dirty fridge, door won't lock, lights not working)
Low water pressure
Unsupervised / unruly children disturbing guests

Categories

Cleanliness
3.5
Multiple reviews report strong odors (weed, cigarettes), raw sewage smell, dirty carpets, tub rings, gnats and wet areas — overall poor cleanliness.
Service
8
Staff frequently described as friendly and accommodating with easy check-in; isolated reports of rude front desk/night manager but overall helpful service.
Location
8
Several guests note convenient location (close to events/city/horse park); generally praised for convenience.
Room Quality
5
Mixed room quality: some found beds comfortable and rooms fine, others reported smells, dirty fridge, malfunctioning bathroom door/locks, non-working lights and wet carpeting.
Amenities
7.8
On-site amenities include pool, laundry, continental breakfast and jacuzzi/whirlpool praised by some; however pool was sometimes closed or not clean and breakfast service inconsistent.
Value for Money
8
Many guests mention the hotel is cheap/affordable or a decent price, indicating good value for cost.
Food and Beverage
5.5
Breakfast is basic and had items for many guests but several reports of cold items, bread/sweet rolls only, and breakfasts running out/not being replenished.
Overall Experience
7
Mixed overall: some guests enjoyed their stay (whirlpool, location, friendly staff) while others describe filthy conditions and rude staff; overall leans slightly positive given helpful staff and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Convenient Location
Situated off Interstate 20, the Quality Inn & Suites Decatur - Atlanta East provides easy access to the vibrant downtown area and Oakhurst Community, along with popular events like the Decatur Arts Festival and the AJC Decatur Book Festival.

Comfortable Amenities
Guests can unwind in the seasonal outdoor pool, stay active in the exercise room, and enjoy free perks such as a hot breakfast, wireless internet, and daily newspaper. Rooms are well-equipped with essential amenities like cable TV, coffee maker, and microwave, with some offering extra luxuries like a whirlpool tub.

Business-Friendly Services
For business travelers, the hotel features a business center and a meeting room for up to 25 people, ensuring a productive stay.

Book your stay at Quality Inn & Suites Decatur - Atlanta East for a convenient and comfortable experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.6
Based on 554 reviews
Cleanliness: 3.5
Service: 8
Location: 8
Room Quality: 5
Amenities: 7.8
Value for Money: 8
Food and Beverage: 5.5
Overall Experience: 7
A
Alexa • extended_group • us
4
Stay was short and okay for one night . Not sure if book again tbh based off smell
Pros:

Staff was friendly and the price was cheap!

Cons:

The hotel smells like weed and cigarettes throughout and overall doesn’t give a sanitary feel due to that .

2026-10-19 • via Nuitee
C
Charlton • couple • us
8
Pleasant and convenient
Pros:

Cleanliness, staff.

Cons:

Breakfast was mostly cold, bread or sweet rolls.

2026-10-13 • via Nuitee
M
Mallory • couple • us
1
2026-10-09 • via Nuitee
L
Lakiesha • couple • us
6
2026-09-15 • via Nuitee
A
Anthony • solo_traveller • us
10
Pros:

The people was helpful and room was perfect.

Cons:

Evrrything was great.

2026-09-06 • via Nuitee
J
Jerry • couple • us
8
2026-09-03 • via Nuitee
T
Tiyuana • solo_traveller • us
1
Pros:

I got charged and I wanted there and I want to get money back how dare they steal from me I'm mad 😠 hell!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

2026-09-02 • via Nuitee
B
Benton • couple • us
10
2026-08-31 • via Nuitee
Y
Yolanda • solo_traveller • us
3
2026-08-30 • via Nuitee
C
Charlie • couple • us
10
2026-08-23 • via Nuitee
B
Byrd • family_with_children • us
8
Found this place in a pinch, but it was a great find!!
Pros:

Breakfast was good. Pretty basic, but had something for everyone to enjoy.

Cons:

Did not like the amount of unsupervised children allowed to freely roam the property to disturb us and other guests. Initially, I did not like the deposit requirement. After dealing with unruly kids, I most definitely understand the deposit now.

2026-08-10 • via Nuitee
B
Brittany • couple • us
7
Great place to stay for Bill Pickett Rodeo , close to city and horse park
Pros:

Lots of facilities on the property like pool, laundry, continental breakfast. Above average for a Quality inn

Cons:

The rug smelled bad and I had to switch rooms, thankfully the staff gave me no issue. The water pressure was literally a trickle.

2026-08-05 • via Nuitee
H
Hill • family_with_children • us
1
2026-08-03 • via Nuitee
C
Conelius • solo_traveller • us
4
Pros:

The bed was comfortable

Cons:

The fridge wasn't clean. The bathroom door wouldn't close or lock. Some of the lights in the room didn't work

2026-07-20 • via Nuitee
A
Alexandria • couple • us
10
2026-07-19 • via Nuitee
S
Sharhonda • solo_traveller • us
7
I came for one night. It wasn’t too bad and I’d stay again.
Pros:

It was clean and affordable.

Cons:

The pool wasn’t open, breakfast had run out and it was not replenished. Had to go ask staff to replenish.

2026-07-18 • via Nuitee
J
Jahtyce • couple • us
10
2026-07-14 • via Nuitee
Q
Quinton • solo_traveller • us
9
2026-07-13 • via Nuitee
L
Lupita • solo_traveller • us
2
Pros:

Nothing

Cons:

Lady at front desk very rude!

2026-07-12 • via Nuitee
S
Suzanne • solo_traveller • us
7
2026-07-12 • via Nuitee