Charleston Hotel

Hotels
7.8 (104 reviews)
17, West Loop Tesano, Accra , Accra , gh

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Safety deposit box
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Customer care
Cons:
No elevator
Sorry breakfast quality
Strange room smell
Extra charges

Categories

Cleanliness
6.8
Concerns about bath mat hygiene and overall cleanliness mentioned.
Service
9.3
Standard quality for this hotel tier; customer care was noted positively.
Location
9.3
Not explicitly mentioned; assumed standard for similar hotels.
Room Quality
6.3
Negative feedback on room smell, broken furniture, and water issues.
Amenities
8.3
General mention but with no significant negatives.
Value for Money
7.3
Complaint about being charged more than the booking price.
Food and Beverage
7.8
Breakfast quality criticized for lack of sanitation in service.
Overall Experience
7.3
Overall dissatisfaction expressed with the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 19:08

Property Description

Luxurious Accommodation
Charleston Hotel, just 9 km from Kwame Nkrumah Memorial Park, offers a 3-star experience with an outdoor pool, fitness center, and free parking. The air-conditioned rooms boast free WiFi and modern amenities like a flat-screen TV and safety deposit box. Some rooms even feature a convenient kitchenette.

Dining and Services
Indulge in delicious meals at the on-site restaurant or opt for room service for a cozy night in. The hotel's 24-hour front desk is ready to assist with any needs, from organizing tours to ensuring a seamless stay.

Convenient Location
Explore nearby attractions like Independence Arch and Wheel Story House, both a short distance away. With Kotoka International Airport just 10 km from the hotel, transportation is a breeze with the paid airport shuttle service.

Ready to experience comfort and convenience at Charleston Hotel? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ACC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 10 and older are allowed.
    Children from 10 years old to 15 years old stay for US$15 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 104 reviews
Cleanliness: 6.8
Service: 9.3
Location: 9.3
Room Quality: 6.3
Amenities: 8.3
Value for Money: 7.3
Food and Beverage: 7.8
Overall Experience: 7.3
A
Axelle • couple • fr
5
Pros:

Chambre sympa. Grande salle de bain. Balcon sympa. Piscine. Possibilité de manger sur place.

Cons:

La monnaie du pays est en cedis, mais ils parlent en us dollars. Et leur site internet de conversion est désavantageux par rapport à celui de google. Le tarif n'est plus le même et plus élevé. Ça n'est pas normal.

2026-01-25 • via Nuitee
C
Captain • solo_traveller • us
10
Cons:

There was no elevator.

2026-01-19 • via Nuitee
A
Alite • couple • nl
8
Pros:

Locatie was goed rustige buurt - koel in verhouding tot andere delen van Accra.
Buiten ruimte is ruim opgezet - open - prima zwembad en rustig.
Personeel is vriendelijk -

Cons:

Er ontstond een discussie om het omrekenen van dollars in cedies. Koers was in verhouding hoog waardoor bij het omrekenen de overnachting duurder werd. Deze ervaring staat niet opzich en heeft waarschijnlijk ook te maken met de koers die Booking in rekening brengt. Vervelende discussie voor zowel het hotel als de gast. Booking zou ook het bedrag in cedies op de site moeten plaatsen zodat hierover geen discussie mogelijk is.
Het hotel biedt voor de prijs - een goede service en faciliteiten.

2026-01-11 • via Nuitee
S
Sandra • couple • gh
10
Pros:

Customer care

2025-12-09 • via Nuitee
S
Sandra • couple • gh
8
2025-12-08 • via Nuitee
S
Syster • couple • gh
8
2025-11-19 • via Nuitee
I
Ivan • solo_traveller • by
8
2025-10-07 • via Nuitee
P
Patricia • partner
8
Pros:

Bath mat a little grubby. Got a shock off the shower spray and tap, even with water heater turned off. Reported to front desk; they did not seem surprised. Breakfast OK. Margarine and jam for toast served in original large tubs or jars, used by all tables.
Not very sanitary, as can't control what people do with it or how they get the jam etc out of the home sized packaging. Do they lick their spoon and then dip it again into the jam or margarine? And how long do these sit uncovered during breakfast time?

2025-09-15 • via Nuitee
F
FRANK
10
Pros:

Sometimes the internet would not be working. Not a lot, but enough to irritate me.

2025-09-12 • via Nuitee
B
Birger • solo_traveller • dk
9
Alt i alt meget fint
Pros:

Næsten alt

Cons:

At de ikke har en menu, der afspejler, hvad de har i køkkenet. Alt for meget har de “desværre ikke”

2025-08-06 • via Nuitee
F
Francesca • couple • gb
2
Overall l will never stay at such a place like that again, l actually checked out after staying there for 2 days. I did
Pros:

Nothing

Cons:

The room had a strange smell to it. Breakfast was suboptimal. There was no hot water for bathing, broken furniture in the room. Also l hated the fact that they charged more than stated in my booking.com website. My quote fare from booking.com website was £272.00. They charged me £290.00.

2025-07-25 • via Nuitee
E
Edoyessi • young couple • us
3
Could be better with a few fixes
Pros:

Breakfast was simple. Not bad. The staff very good and professional.

Cons:

The bathroom was clean but the plombing was atrocious. the bathroom door was broken. The bed not stable. One bright light in the room. Not pleasant at all

2025-06-13 • via Nuitee
S
Syster • young couple • gh
10
Exceptional
2025-04-22 • via Nuitee
B
Bilty • solo traveller • gb
6
It was ok
Pros:

friendly and helpful staff

Room was ok

Cons:

Breakfast was poor- nothing left out and a very small omlette when requested- I didnt bother after the first day

the swimming pool was green- a positive health hazard!

2025-04-06 • via Nuitee
N
Nosakhare • review category business travellers • ng
9
Superb
2025-04-02 • via Nuitee
R
Raoubil • review category business travellers • us
6
Pleasant
2025-03-12 • via Nuitee
S
Syster • young couple • gh
8
Very good
2025-02-25 • via Nuitee
M
Michael • young couple • gh
7
Good
Pros:

Location was excellent, like the compound.

2025-02-20 • via Nuitee
M
Mike • family with young children • us
10
Hidden gem, great value for the money
Pros:

In a quiet neighborhood, close to all attractions but away from street noise
Boutique hotel, but well equipped

Cons:

Limited menu selection

2025-02-14 • via Nuitee
A
Adu • young couple • za
10
Exceptional
2025-01-06 • via Nuitee