MainStay Suites Jacksonville near Camp Lejeune

Hotels
•
Main Stay Suites
7.8 (278 reviews)
2201 North Marine Boulevard , Jacksonville , US
+1 910-219-1238

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple mentions)
Very good location near restaurants/grocery and convenient for family visits
Comfortable beds and adequate room size
Pet-friendly and accommodating to guests with pets
Exercise room and a pleasant outdoor seating area
Quiet and peaceful for many guests
Cons:
Persistent smells in hallways/rooms (musk/pee) and general cleanliness issues
Damaged room items (doors, furniture), rust, holes in tub, moldy-looking mattress
Elevator problems and inconsistent maintenance/technician follow-up
Bathroom safety/maintenance issues (slippery tub with no grab bars, leaking shower head, finicky valve)
Poor in-room coffee and occasional internet/connectivity problems
At least one significant booking/no-show mishandling incident

Categories

Cleanliness
5.5
Multiple guests reported smells in hallways/rooms (musk/pee), visible dirt, rust, moldy-looking mattress and holes in tubs — overall cleanliness is a notable problem.
Service
9.5
Staff repeatedly described as uniformly lovely, helpful and responsive (specific praise for Teresa); some staff issues noted in isolated cases but service is overall a strong point.
Location
9.2
Location praised frequently — convenient to restaurants, grocery, easy for family visits and generally convenient for guests.
Room Quality
6.2
Mixed to below-average: comfortable beds and adequate size, but frequent reports of damaged furniture, broken appliances, finicky shower valves and safety issues (slippery tub, no grab bars).
Amenities
7.8
Some positive amenities (exercise room, outdoor seating, pet-friendly policies) but recurring elevator issues, occasional internet area problems and lack of hallway A/C reduced satisfaction.
Value for Money
8.4
Guests commented it was not too expensive and offered acceptable sleep; combined with strong service and location this yields good perceived value despite some room/cleanliness problems.
Food and Beverage
7
On-site/in-room offerings received little praise (coffee often described as terrible), though nearby dining (Metro Diner) was appreciated — modest score reflecting this mix.
Overall Experience
8.8
Many guests described peaceful, good stays with helpful staff and comfortable beds, though notable negative incidents (room given away, smells, maintenance issues) tempered some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Convenient Location and Access
The MainStay Suites Jacksonville near Camp Lejeune in Jacksonville, North Carolina provides easy access to Camp Johnson and Camp Lejeune, as well as being close to shopping, dining, and various beaches like Onslow and Topsail Beach.

Modern Amenities and Facilities
Guests can make use of the interior corridors for easy navigation, an exercise room for a good workout, free high-speed Internet, and a business center for any work needs.

Comfortable Accommodations
All non-smoking rooms are equipped with kitchen facilities, flat-screen TVs, coffee makers, desks, refrigerators, microwaves, hair dryers, irons, and ironing boards. Some rooms even offer a sofa sleeper for added convenience.

Book your stay at MainStay Suites Jacksonville for a convenient and comfortable experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAJ

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 278 reviews
Cleanliness: 5.5
Service: 9.5
Location: 9.2
Room Quality: 6.2
Amenities: 7.8
Value for Money: 8.4
Food and Beverage: 7
Overall Experience: 8.8
I
Ibrahim • couple • us
10
2026-11-02 • via Nuitee
K
Kelly • family_with_children • us
8
Pros:

The staff were uniformly lovely. Nice little room and comfortable bed.

Cons:

The tub had absolutely no traction, just a smooth bottom that was slippery when soapy. And there were no grab bars. Quite unsafe.

2026-10-12 • via Nuitee
N
Natalie • family_with_children • us
9
2026-09-16 • via Nuitee
E
Evelyn • couple • us
10
2026-08-27 • via Nuitee
M
Mark • solo_traveller • us
3
Pros:

Location and bed

Cons:

One of elevator closiest to room didn't go to room from 1st floor. Had to walk down long hallway on first floor take elevator up to the 4th floor and walk back down the long hallway to the room that I was saying in. There are also was a smell in the room like a musk that made us uncomfortable. The shower head had a leak in it it was spraying the wall.

2026-08-07 • via Nuitee
S
Shenika • family_with_children • us
10
It was very peaceful my nieces and I enjoyed the stay and whenever we are in town we will book here.
Pros:

I loved the view, and the fact the location was near fast food restaurants a grocery stores gas stations that was so convenient! The staff were really nice and helpful.

Cons:

There wasn’t anything that I didn’t like about the property. The only thing that I can say that I didn’t really like was the traffic getting out of the parking lot other than that everything was awesome.

2026-08-06 • via Nuitee
W
Wendy • solo_traveller • us
9
Good location
Pros:

Th location was great. The room size met our needs as we were traveling with our dog. Staff was nice, especially Teresa.

Cons:

There was an internet problem in the area. Not necessarily the hotel's fault. The elevators were having issues. They got one fixed, and it broke again. They were having trouble getting technicians to keep appointments to come back to fix them. Still, our stay was ok.

2026-08-02 • via Nuitee
S
Shyanne • solo_traveller • us
6
2026-07-19 • via Nuitee
L
Lee • couple • us
5
Pros:

It was close to a lot of Stuff

Cons:

The hallways and room had a smell to it needed to buy Febreze

2026-07-11 • via Nuitee
M
Melissa • solo_traveller • us
5
Marginal
Pros:

Location was good and it was clean

Cons:

Lots of rust on hardware, hole in tub, stove didn't work, no oven (said full kitchen), limited cookware, staff was marginal, elevator broken for part of stay, no ac in hallways or elevator.

2026-07-10 • via Nuitee
S
Simms • solo_traveller • us
6
Cons:

It wasn't the best and it wasn't the worst.

2026-07-09 • via Nuitee
S
Silvia • couple • us
10
A wonderful stay
Pros:

It was within a 15 minute drive to my family. It has a cute outdoor seating area and it was quiet.

2026-07-07 • via Nuitee
L
Latoria • family_with_children • us
1
Gave away my room after 6+hour drive. Called ahead of time to make sure this didn’t happen
Cons:

I called the hotel to let them know I would not arrive from Maryland until 6am. They said that it was no problem and that they’d make a notation so that I was not no-showed. Well, I was no-showed and my room was given away after a 6+ hour drive. The only room they had they admitted smelled like pee but offered it.

2026-07-06 • via Nuitee
C
Chris • couple • us
6
Not too expensive and good enough sleep
Pros:

The exercise room

Cons:

My door didn’t latch under its own weight you had to make sure to pull it shut because it had a catch in it. Also the shower valve was finicky did get it figured out but at first it was too hot and I couldn’t get it turned down to take an enjoyable shower. Also the 4th floor hallway smelled mainly due to no air circulation no air in the hallway on the 4th floor and the elevator smelled bad too

2026-06-30 • via Nuitee
Q
Quatina • couple • us
7
2026-06-29 • via Nuitee
K
Kristian • solo_traveller • us
10
Pros:

Super nice staff.

Cons:

Nothing I didn't like.

2026-06-28 • via Nuitee
K
Kati • couple • us
8
2026-06-26 • via Nuitee
B
Benjamin • couple • us
3
Convenient with pets not a 4 star stay. Won’t be there again
Pros:

It was very pet friendly and the staff worked well with us when we brought problems to them

Cons:

Lots of damage throughout the room from past guests like the door being damaged the coffee table being damaged (staff fixed once I talked to them) the walls are all dirty and the mattress looked like it had mold on it and was dirty etc. at least for the pet rooms it seems there is no care to take care of the rooms

2026-06-24 • via Nuitee
C
Christopher • couple • us
6
Overall a good stay
Pros:

Really liked the Metro Diner down the road for breakfast

Cons:

The coffee in the room was terrible

2026-06-24 • via Nuitee
J
Janice • extended_group • us
10
2026-06-22 • via Nuitee