Grand Istana Rama Hotel

Hotels
Independent
8 (144 reviews)
Jl. Pantai Kuta, Kuta, Bali, 80361 , Kuta , ID

Facilities

Meeting rooms
Full-service spa
Front entrance ramp
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Surfing/bodyboarding nearby
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Good location near shopping and beach
Cons:
Cleanliness issues in some rooms
Room maintenance problems

Categories

Cleanliness
7.58
Some rooms were not cleaned properly and had issues such as mould in the air conditioner.
Service
9.05
Staff were noted as very friendly and accommodating throughout various reviews.
Location
8.59
Located near a shopping center and beach, with easy access to attractions.
Room Quality
7.04
Rooms had issues such as rough towels, lumpy mattresses, and maintenance problems.
Amenities
7.57
Some amenities promised were not provided, including mini bar and proper bathroom facilities.
Value for Money
8.03
Room quality and services were below expectations for a 4-star hotel, affecting perceived value.
Food and Beverage
8.08
The buffet breakfast offered a good variety, though some reviews mentioned it could be improved.
Overall Experience
8.05
Overall, guests enjoyed their stay but highlighted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:51

Property Description

Luxurious Spa and Recreational Amenities
Indulge in massages and body treatments at the on-site spa and take a relaxing dip in the outdoor pool.

Fine Dining and Entertainment Options
Enjoy international cuisine at the beachfront restaurant with a pool view or grab a drink at the swim-up bar.

Convenience and Comfort
Stay connected with complimentary wireless internet access and make use of 24-hour room service.

Book now and experience the luxury of Grand Istana Rama Hotel in Kuta, offering a perfect blend of relaxation and entertainment just steps away from Kuta Beach.

Important information:

  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8
Based on 144 reviews
Cleanliness: 7.58
Service: 9.05
Location: 8.59
Room Quality: 7.04
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 8.08
Overall Experience: 8.05
T
Todd partner
10
Pros:

A convenient hotel, good value for money.

2025-10-05 via Nuitee
J
John Phillip partner
10
Pros:

I really appreciate the friendly, helpful, and wonderful staff. Several of my communications prior to arrival were promptly answered and very accommodating. A very positive first impression of Bali.

The hotel is very well kept. Clean. It does show its age at times, but worked very well for my low budget. Food selection within walking distance was pretty good.

I would return, provided hotel ownership has not changed.

2025-09-30 via Nuitee
R
Roy
4
Pros:

Hotel, on appearance, is pleasant and clean. Nicely laid out with all that is required for a small stay. Staff were very friendly. We found this a common theme as we travelled around Bali.
However, I was kept waiting almost an hour past check in time before room was available.
Room was ok, but towels were rough & past there best. Bath robes also past there best. One was white & one was decidedly off white. No mini bar as stated in the list of amenities. Coffee & tea making facilities, but no filtered water available.
The bed, which had quite a lumpy mattress topper, was also in need of updating.
As our stay was for 2 nights, the room was adequate, but we believe fell below the standard of a suite in a 4 star hotel

2025-09-23 via Nuitee
M
Mark friends
10
Pros:

Great staff great location. Beautiful grounds.
Huge pool.

2025-09-22 via Nuitee
J
Jennifer
10
Pros:

Good location next to big shopping centre & Poppies lane.

2025-09-22 via Nuitee
D
Damian
10
Pros:

My stay was one to remember, the staff were always friendly and accommodating, the food and entertainment were great.

2025-09-21 via Nuitee
T
Travis friends
8
Pros:

Nice property close to big shopping centre and beach but longer walk to street shops, bars, etc. Not much space in room or on balcony to store surf boards or hang gear to dry.

2025-09-14 via Nuitee
V
Vicki family
6
Pros:

Pillows were 1/2 size of a normal pillow and very lumpy
They charged cars/taxis to drop off guests of the hotel
Had better breakfast at a 2star hotel than this one
Weren’t allowed to hang any washing/swimmers out $25 fine



2025-09-11 via Nuitee
D
Daniel
6
Pros:

Sometimes rooms were cleaned properly and other times stuff was missed.

2025-09-09 via Nuitee
H
Hassan
6
Pros:

Good staff

2025-09-09 via Nuitee
D
denise partner
6
Pros:

All the staff were very polite and friendly

2025-09-07 via Nuitee
A
Angela Jane partner
8
Pros:

This was a lovely property and the dining options where good. The staff where wonderful. Only one complaint out plug in the bath didn't work and never got fixed. Other than that it was a lovely place to stay. Thank you Instsa Rama.

2025-09-06 via Nuitee
V
Verified traveler
10
We'll be coming back
Pros:

Excellent location near the airport, next to Beachwalk mall and with the beach in front. Nothing beats the sunsets. The buffet breakfast has a lot of variety with local and international options. Indonesian coffee is bliss - the aroma and flavour. We enjoyed the room (spacious) and the pool especially after swimming / surfing at the beach.

2025-09-05 via Nuitee
F
Firuz family_with_children
8
Pros:

Poor communication in English, on arrival the room wasn't what we booked, had to change rooms next day, breakfast ridiculous due to language barrier, Hotel staff friendly and hotel isn't bad at all.

2025-08-28 via Nuitee
C
Cindy
10
Pros:

Property was beautiful
Only thing that I could fault is there was no hot water for the shower it was only lukewarm but it was more on the cold side

2025-08-28 via Nuitee
J
Jim
10
Pros:

One of the best places to stay that is centralto Kuta and Legian

2025-08-24 via Nuitee
D
David friends
10
Pros:

Excellent accomodation, very friendly staff.

2025-08-21 via Nuitee
P
Pip friends
10
Pros:

Great place. Right a cross from the beach.

2025-08-21 via Nuitee
M
Matthew
6
Pros:

Rooms dirty, mould in air conditioner

2025-08-18 via Nuitee
D
David partner
10
Pros:

Nice older Bali style hotel.

2025-08-13 via Nuitee