Balmoral House Hotel

Hotels
7.4 (2202 reviews)
156/157 Sussex Gardens , London , GB
+44 20 7723 7445

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Fax/photocopying
Non-smoking throughout
Private parking
Daily housekeeping
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Small rooms
Limited breakfast hours

Categories

Cleanliness
6.93
There were mentions of some dust in rooms and some complaints about small bathrooms.
Service
7.9
The staff were described as friendly and cooperative, providing good service.
Location
8.44
The hotel is conveniently located near Paddington station, making it easy to access main areas.
Room Quality
6.39
Comments indicated that rooms were small and tight, which affected comfort.
Amenities
7.42
Basic amenities were present, although some items like the hairdryer were not functional.
Value for Money
7.88
Guests appreciated the value given the location and price.
Food and Beverage
6.93
Breakfast had a limited serving time and was sometimes crowded.
Overall Experience
7.3
Overall experience rounded to average due to mixed reviews but satisfactory for the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:28

Property Description

Central Location
Located in the heart of London, Balmoral House Hotel is conveniently close to major attractions such as Hyde Park, Lady Diana’s Memorial, and Kensington Gardens, making it the perfect base for exploring the city.

Comfortable Accommodation
With free Wi-Fi, satellite TV, and tea/coffee making facilities, our rooms offer a cozy retreat after a day of sightseeing. Whether you choose a room with an en suite bathroom or opt for a single room with shared facilities, we ensure a comfortable stay for all our guests.

Delicious Breakfast and Nearby Dining
Start your day with a hearty breakfast served at the hotel before heading out to explore. With a variety of dining options just a few steps away, guests can indulge in the diverse culinary scene that London has to offer.

Experience the best of London at Balmoral House Hotel. Book now for an unforgettable stay in the city.

Important information:

In order to minimize the transmission of Covid-19, the hotel will temporarily provide tea, coffee facilities in the rooms as well as biscuits, croissants and a piece of fruit per customer instead of serving breakfast in the dinning room.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

7.4
Based on 2202 reviews
Cleanliness: 6.93
Service: 7.9
Location: 8.44
Room Quality: 6.39
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 6.93
Overall Experience: 7.3
E
Eryk • family_with_children • pl
9
2026-10-17 • via Nuitee
J
Jörg • couple • de
10
Alles für den Preis total gut. 👍
Pros:

Alles sehr sauber und Preis/ Leistung war top. Die Lage geht fast nicht besser. Bahnhof Paddington ist in ein paar Minuten zu erreichen. Restaurants und Shops direkt vor der Tür. Trotzdem alles sehr richtig. Frühstück ist typisch englisch.

2026-10-16 • via Nuitee
C
caarls • family_with_children • nl
8
Pros:

Super dichtbij Paddington Station. Comfortable bedden en goed ontbijt

Cons:

Het restaurant heeft een kleine oppervlakte en dus beperkte ruimte. En dat is lastig als het erg druk is.

2026-10-16 • via Nuitee
D
Dougherty • solo_traveller • us
9
Pros:

Very close to the station, room was ample, no AC but had fans available, was clean.

Cons:

bathroom very small

2026-10-13 • via Nuitee
C
Christophe • couple • fr
10
Pros:

L organisation du petit déjeuner
Proximité gare Paddington
Propreté des lieux

Cons:

Toilette très près du lavabo

2026-10-13 • via Nuitee
F
Fintan • solo_traveller • ie
8
2026-10-13 • via Nuitee
S
Simone • solo_traveller • pt
9
Pros:

A localização é ótima, quarto limpo, funcionários simpáticos.

Cons:

O café da manhã era bom, mas pouco variado. E o aquecimento do quarto que senti que não estava funcionando bem.

2026-10-12 • via Nuitee
A
Andrew t • solo_traveller • gb
10
Great location
Pros:

Nice room great location. Good breakfast

Cons:

Receptionist all good but breakfast staff grumpy. Need to smoke and become friendly. Otherwise all good

2026-10-12 • via Nuitee
S
Shaun • solo_traveller • gb
4
2026-10-11 • via Nuitee
T
Trevor • solo_traveller • gb
7
Pros:

Nice room. Good size

Cons:

I had a family room whuch was very big and cool

2026-10-11 • via Nuitee
C
Carolina • solo_traveller • ar
10
2026-10-10 • via Nuitee
K
k • solo_traveller • jp
7
Pros:

駅から歩いてすぐの便利なロケーションでした。急遽予約し1泊だけ利用しましたが、スタッフの方々がとても親切でした。朝食もついていてコスパがとてもいいと思いました。

2026-10-10 • via Nuitee
S
Sharath • solo_traveller • in
2
2026-10-08 • via Nuitee
A
Atif • solo_traveller • de
6
2026-10-07 • via Nuitee
J
Jerzy • solo_traveller • pl
9
2026-10-07 • via Nuitee
G
Gianni • solo_traveller • it
10
2026-10-07 • via Nuitee
M
Maurizio • solo_traveller • it
9
Pros:

Quando vado a Londra vado lì. È un 2 stelle ma per i costi di Londra è assolutamente concorrenziale rispetto ad altri della stessa fascia. Mi trovo sempre molto bene.

Cons:

Nulla

2026-09-18 • via Nuitee
M
Mohammadamin • solo_traveller • be
8
Amazing location, friendly staff, clean rooms
Pros:

location, employees, breakfast, cleanness

Cons:

-

2026-09-18 • via Nuitee
D
Daniel • solo_traveller • es
10
2026-09-17 • via Nuitee
A
Andrea • solo_traveller • gb
3
London stay
Pros:

The location

Cons:

Left luggage was just left in the main reception area and was not labelled. Our accomodation was in a separate building across the road. Outside our accomodation were two large overflowing bins . The room we stayed in was very basic; Two single beds, a small wardrobe and a chair. The washbasin with mirror was in the bedroom, so nowhere to wash your hands in the showeroom.
Facilities were basic .
No headboard on beds so pillows fell off the bed during the night. No bedside lights so had to turn off main light and walk back to bed in the dark.
No fan in the showeroom.

2026-09-16 • via Nuitee