Balmoral House Hotel

Hotels
7.4 (1855 reviews)
156/157 Sussex Gardens , London , gb

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Small rooms
Limited breakfast hours

Categories

Cleanliness
6.93
There were mentions of some dust in rooms and some complaints about small bathrooms.
Service
7.9
The staff were described as friendly and cooperative, providing good service.
Location
8.44
The hotel is conveniently located near Paddington station, making it easy to access main areas.
Room Quality
6.39
Comments indicated that rooms were small and tight, which affected comfort.
Amenities
7.42
Basic amenities were present, although some items like the hairdryer were not functional.
Value for Money
7.88
Guests appreciated the value given the location and price.
Food and Beverage
6.93
Breakfast had a limited serving time and was sometimes crowded.
Overall Experience
7.3
Overall experience rounded to average due to mixed reviews but satisfactory for the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:28

Property Description

Central Location
Located in the heart of London, Balmoral House Hotel is conveniently close to major attractions such as Hyde Park, Lady Diana’s Memorial, and Kensington Gardens, making it the perfect base for exploring the city.

Comfortable Accommodation
With free Wi-Fi, satellite TV, and tea/coffee making facilities, our rooms offer a cozy retreat after a day of sightseeing. Whether you choose a room with an en suite bathroom or opt for a single room with shared facilities, we ensure a comfortable stay for all our guests.

Delicious Breakfast and Nearby Dining
Start your day with a hearty breakfast served at the hotel before heading out to explore. With a variety of dining options just a few steps away, guests can indulge in the diverse culinary scene that London has to offer.

Experience the best of London at Balmoral House Hotel. Book now for an unforgettable stay in the city.

Important information:

In order to minimize the transmission of Covid-19, the hotel will temporarily provide tea, coffee facilities in the rooms as well as biscuits, croissants and a piece of fruit per customer instead of serving breakfast in the dinning room.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 30 per day.

Location

Guest Reviews

7.4
Based on 1855 reviews
Cleanliness: 6.93
Service: 7.9
Location: 8.44
Room Quality: 6.39
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 6.93
Overall Experience: 7.3
A
Andrea • solo_traveller • hu
10
2026-02-26 • via Nuitee
S
sean • family_with_children • gb
10
Pros:

Very comfortable with friendly staff. Value for money, definitely stay here again

Cons:

Shower was a small for a larger person but no reflection on my stay .

2026-02-26 • via Nuitee
F
Francesca • solo_traveller • it
10
Indimenticabile
Pros:

Posizione gentilezza del personale

Cons:

Nulla

2026-02-24 • via Nuitee
J
Jean-Philippe • family_with_children • fr
8
2026-02-23 • via Nuitee
N
nuno • family_with_children • pt
7
2026-02-22 • via Nuitee
V
VIACHESLAV • family_with_children • ru
10
Pros:

Thank you very much for your hospitality. Everything was wonderful. Polite staff, excellent breakfast, no frills, rooms cleaned every day. Thank you for a wonderful time in London.

2026-02-13 • via Nuitee
E
Edith • family_with_children • it
8
Ein nettes Hotel in einer netten Umgebung
Pros:

Die Umgebung ist sehr schön und zentral gelegen, gut erreichbar mit öffentlichen Verkehrsmitteln. Das Personal ist sehr nett, das Frühstück ist gut und ausreichend (wird serviert) und die Räumlichkeiten des Hotels sind sehr gepflegt und wohnlich. Ein idealer Platz, un London ein paar Tage zu genießen

2026-01-31 • via Nuitee
A
Amaia • family_with_children • es
6
2026-01-30 • via Nuitee
H
HELIA • extended_group • es
10
2026-01-30 • via Nuitee
A
Antreas • family_with_children • cy
7
Pros:

Η τοποθεσία είναι πολύ καλή. Είναι 5 λεπτά με τα πόδια από το μετρό Paddington. Τα δωμάτια ήταν ζεστά και κάθε μέρα είχαμε καθαρές πετσέτες.

Cons:

Τα κρεβάτια είναι μικρά και όχι πολύ βολικά. Για λίγες μέρες είναι εντάξει.

2026-01-30 • via Nuitee
S
sarah • extended_group • fr
2
150€ la nuit pour réservation effectuée y a un mois
Pros:

Lits propres

Cons:

Toilette dans la salle de bain qui est horriblement petite et surtout petit lavabo !!!!
Sortir de l hôtel et traverser la rue pour aller prendre le petit déjeuner de 7h à 8h30. Chambre au 3e étage sans ascenseur.

2026-01-29 • via Nuitee
A
Anderson Luiz • couple • br
8
2026-01-27 • via Nuitee
J
Joanne • family_with_children • gb
5
Glad it wasn't too expensive!
Pros:

Location was perfect .

Cons:

Stained white sheets in one of the beds. No teaspoons to stir hot drinks with. Toilet roll holder not screwed to wall properly. Room far to hot all the time. Radiator turned off, windows open and fan used. Black moulding the grouting of the shower. So many stairs!!! Breakfast on a Sunday 7-8.30. Far too early.

2026-01-26 • via Nuitee
M
Mikołaj • extended_group • pl
9
Na pewno wrócę
Pros:

Obiekt jest bardzo dobrze ulokowany w okolicy są przystanki autobusowe oraz stacja metra. Pokój czysty, łóżka wygodne oraz obsługa bardzo miła. Z chęcią wrócę

Cons:

Niestety łazienka w pokoju była bardzo mała co uniemożliwiało przebranie się i krępowało ruchy.

2026-01-25 • via Nuitee
V
Veronica • family_with_children • ro
9
Great for an overnight stay
Pros:

Great location, very close to Paddington Station. Being able to have breakfast at the hotel was very convenient as well.

Cons:

The bathroom is tiny.

2026-01-24 • via Nuitee
L
LUCÍA • couple • es
6
Pros:

La ubicación y el desayuno

Cons:

Es pequeño y hay bastante ruido de unas habitaciones a otras

2026-01-23 • via Nuitee
T
Tigger2021 • extended_group • gb
9
Convenient, reasonably priced and exceptionally clean
Pros:

Room was as requested, away from traffic noise.
Location was very good, a 5 minute walk from Lancaster Gate tube station and the same for a good bus route.
Breakfast was adequate and there was a reasonable choice.
Staff were all very friendly and helpful.
The whole hotel was spotless. The room, the public area, all beautifully clean

Cons:

Perhaps a slightly more varied breakfast, perhaps mushrooms and beans with the full English.

2026-01-22 • via Nuitee
J
Joannie • family_with_children • fr
7
Pros:

Très bon emplacement quartier idéal

Cons:

La salle de petit déjeuner trop petite vous vous retrouvez à manger avec des inconnus avec vous et le déjeuner c'est pas top peu de choix

2026-01-21 • via Nuitee
M
Mirela • family_with_children • hr
10
Pros:

Čisto i uredno, kuhalo, kava i keksi u sobi, odlična prometna povezanost sa svim dijelovima grada i zračnom lukom Stansted (blizina autobusne stanice i podzemne željeznice), odličan doručak, jako ljubazno osoblje.

2026-01-20 • via Nuitee
M
Maria Angelica • family_with_children • cl
10
2026-01-20 • via Nuitee