The Jesselton Hotel

Hotels
8.3 (440 reviews)
69, Jalan Gaya, P.O. Box 10401 , Kota Kinabalu , my

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Good Location
Friendly Staff
Comfortable Rooms
Cons:
No Parking
Limited Amenities
Inconsistent WiFi

Categories

Cleanliness
7.63
Guests mentioned clean rooms, but some concerns about maintenance in bathrooms were noted.
Service
9.1
Friendly staff remembered faces and provided a warm welcome, especially noted for special occasions.
Location
9.14
Excellent central location with access to attractions, but occasional noise from the nearby night market was mentioned.
Room Quality
8.59
Rooms were described as aesthetically beautiful and comfortable, although some issues with parking were noted.
Amenities
7.62
Limited amenities within the hotel such as no bar or café, with some functional issues reported.
Value for Money
8.58
Generally considered a good value due to location and comfort, despite some criticism of high prices for breakfast outside.
Food and Beverage
7.13
Breakfast options nearby are good, but the hotel café was noted as overpriced.
Overall Experience
8.6
Overall good experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:15

Property Description

Charming Colonial Decor
Immerse yourself in the colonial-inspired decor of Jesselton Hotel, situated in the heart of Kota Kinabalu.

Convenient Location
Explore nearby attractions such as Atkinson Clock Tower and Suria Sabah, all within walking distance from the hotel.

Modern Comforts
Relax in air-conditioned rooms equipped with amenities like a TV, marble bathroom, and minibar for a comfortable stay.

To experience the charm and convenience of Jesselton Hotel, book your stay with us now!

Important information:

Dear Valued Guests,

We wish to inform you that our hotel operational will be temporarily closed for major renovations in the Lobby area from August 29th to August 31st, 2024. During this time, we will be working to enhance our facilities and improve your future experience with us.

We apologize for any inconvenience this may cause and appreciate your understanding. We look forward to welcoming you back with an upgraded and refreshed lobby.

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

The Jesselton Hotel lobby (partially) will be undergoing refurbishment and extend from originally September 30th to October 14th, 2024, operating daily from 9:00am to 5:00pm.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 440 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 7.62
Value for Money: 8.58
Food and Beverage: 7.13
Overall Experience: 8.6
J
Jacinta • couple • sg
10
Pros:

Location was great and the massage was very good!

Cons:

Nothing

2026-07-04 • via Nuitee
P
Paul • couple • fr
9
2026-07-01 • via Nuitee
D
David • solo_traveller • de
10
2026-06-23 • via Nuitee
R
Rocher • couple • fr
10
Pros:

Bien situé

2026-06-18 • via Nuitee
F
FU BONG • couple • bn
10
Convininet & Good location.
2026-06-16 • via Nuitee
W
Wahab • solo_traveller • my
10
2026-06-10 • via Nuitee
C
Cadan • extended_group • gb
10
2026-06-06 • via Nuitee
A
asdi • solo_traveller • my
10
2026-06-05 • via Nuitee
A
Arthur William • solo_traveller • my
10
Pros:

Very condusive environment

2026-06-02 • via Nuitee
A
Amir • couple • my
9
2026-06-02 • via Nuitee
H
Hanin • solo_traveller • fr
8
Pros:

Emplacelement

Cons:

Odeur dans la chambre

2026-06-02 • via Nuitee
A
Anas • family_with_children • my
10
2026-06-01 • via Nuitee
S
Syra • solo_traveller • my
9
2026-05-31 • via Nuitee
E
Ellanabilah • couple • my
1
2026-05-27 • via Nuitee
D
David • couple • bn
7
2026-05-25 • via Nuitee
N
Norhaiza • couple • my
9
Very clean and tidy
Pros:

Good

Cons:

Nothing

2026-05-23 • via Nuitee
N
Norhaiza • couple • my
9
I like the clean and tidy room
Pros:

The clean and tidy room

Cons:

None

2026-05-23 • via Nuitee
S
SUAT HARN • extended_group • my
7
2026-05-22 • via Nuitee
Z
Zahaniza • solo_traveller • my
8
Pros:

the hotel cozy easy access

2026-05-22 • via Nuitee
A
Alison • solo_traveller • ch
10
Sehr schönes Hotel mit Charme in Nähe des Jesselton Points
Pros:

Sehr schönes Hotel mit Charme. Sehr moderne Badezimmer mit Regendusche. Der Jesselton Point Ferry Terminal ist in 10 min. zu Fuss erreichbar.

2026-05-22 • via Nuitee