Lotus Desaru Beach Resort

Hotels
Independent
7.4 (4937 reviews)
Lot 1854, Jalan Desaru, Kota Tinggi, Bandar Penawar, Johor, 81930 , Bandar Penawar , MY

Facilities

Full-service spa
Fitness facilities
Arcade/game room
Parasailing on site
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Picnic area
See all facilities

Review Highlights

Pros:
Nice for family vacation
Big and have private beach
Activities and facilities
Cons:
Food poisoning incident
Run down facilities
Poor service at the restaurant

Categories

Cleanliness
5.65
Multiple mentions of run-down facilities and related cleanliness issues.
Service
9.15
Generally positive mentions about clean rooms and acceptable service for children.
Location
9.15
Strategically located; good for families.
Room Quality
7.15
Indications of maintenance issues in rooms such as air conditioning and water heater.
Amenities
8.15
Facilities for kids were acceptable but overcrowded and not in optimal condition.
Value for Money
7.15
Expectations of a 4-star hotel not met, particularly in regards to the breakfast.
Food and Beverage
4.65
Severe issues with food quality, including food poisoning incident.
Overall Experience
8.15
Some positive aspects but overshadowed by negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:20

Property Description

Luxurious Spa and Recreational Amenities
Pamper yourself at the full-service spa or take a dip in the outdoor pool with a waterslide. You can also relax in the steam room, ensuring a rejuvenating experience during your stay.

Dining and Entertainment Options
Satisfy your cravings at the restaurant or grab some snacks at the coffee shop. With room service available and two bars/lounges to choose from, you'll always have delicious options and a delightful ambiance.

Convenient Facilities and Nearby Attractions
Benefit from amenities like complimentary wireless internet, a business center, and free self-parking. Explore nearby attractions including Desaru Beach, Tidal Wave Beach, and the Desaru Coast Adventure Waterpark mere minutes away.

Ready to indulge in a beachfront getaway at Lotus Desaru Beach Resort?

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

Location

Guest Reviews

7.4
Based on 4937 reviews
Cleanliness: 5.65
Service: 9.15
Location: 9.15
Room Quality: 7.15
Amenities: 8.15
Value for Money: 7.15
Food and Beverage: 4.65
Overall Experience: 8.15
H
Haster couple sg
1
Cons:

I couldn’t change the dates for my stay. It was rejected. Full payment was burnt

2026-05-08 via Nuitee
H
Hassni solo_traveller my
7
2026-05-06 via Nuitee
A
Adam_Han solo_traveller my
10
Chilling 😎
Pros:

Facilities

Cons:

Cleanliness

2026-05-06 via Nuitee
P
Prashanth Sulegaon family_with_children in
5
Good stay for 2 days but cost was too high
Pros:

The room were spacious, well maintained. Breakfast was lacking options.

Cons:

The quality of the food was not so great. The breakfast arrangements were not well catered and it was too crowded. The menu options were limited for vegetarians. The cleanliness was not maintained.

2026-05-06 via Nuitee
S
su yun couple my
6
Pros:

还不错啦以这个价格

Cons:

卫生打扫

2026-05-05 via Nuitee
M
mohamed hamidi couple my
10
2026-05-04 via Nuitee
M
M Rusedi couple my
5
OK stay clean resorts just lack of nature feel
Pros:

Quite a lot parking space, even though have to park outside parking lot

Cons:

Too far from the beach. And the beach is not nice.
For breakfast, I can’t believe there was not even watermelon, papaya or similar ones for all 3 nights I had stayed. Morning sunlight directly shine into the restaurant, too strong and glaring, making us CAN’T relax and enjoy the breakfast.
Peacock sound is too noisy and scary at night. Keeping them in the cage is cruel anyway.

2026-05-04 via Nuitee
H
Hanurajan solo_traveller my
8
Pros:

Overall

Cons:

But dining in the room pissed off we called several times no one is pickup

2026-05-04 via Nuitee
Z
Zoe Ruby extended_group my
9
2026-05-03 via Nuitee
E
Ee family_with_children my
4
Is no enjoy
Pros:

The location

Cons:

The food is no good air con open also feel hot

2026-05-02 via Nuitee
S
siti nurbaya binti couple my
9
Pros:

By the seaside, the water park

2026-05-01 via Nuitee
R
Rosita family_with_children my
9
2026-04-30 via Nuitee
R
Ruubinee family_with_children my
10
2026-04-30 via Nuitee
M
MOHD FASLI couple my
10
Ok
Pros:

Ok

Cons:

Ok

2026-04-27 via Nuitee
Z
Zainab couple my
9
Very comfortable
Pros:

The spa was very good

Cons:

None

2026-04-26 via Nuitee
K
Khairulirwan extended_group my
10
2026-04-26 via Nuitee
M
Murugesan solo_traveller sg
7
2026-04-25 via Nuitee
K
kai quan solo_traveller my
10
2026-04-25 via Nuitee
H
Husna solo_traveller my
8
2026-04-23 via Nuitee
K
Kavitha couple my
10
Pros:

Evrryting

2026-04-22 via Nuitee