Lotus Desaru Beach Resort

Hotels
•
Independent
7.4 (5086 reviews)
Lot 1854, Jalan Desaru, Kota Tinggi, Bandar Penawar, Johor, 81930 , Bandar Penawar , MY
60-7-8842800

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Facilities

Full-service spa
Fitness facilities
Arcade/game room
Parasailing on site
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Picnic area
See all facilities

Review Highlights

Pros:
Nice for family vacation
Big and have private beach
Activities and facilities
Cons:
Food poisoning incident
Run down facilities
Poor service at the restaurant

Categories

Cleanliness
5.65
Multiple mentions of run-down facilities and related cleanliness issues.
Service
9.15
Generally positive mentions about clean rooms and acceptable service for children.
Location
9.15
Strategically located; good for families.
Room Quality
7.15
Indications of maintenance issues in rooms such as air conditioning and water heater.
Amenities
8.15
Facilities for kids were acceptable but overcrowded and not in optimal condition.
Value for Money
7.15
Expectations of a 4-star hotel not met, particularly in regards to the breakfast.
Food and Beverage
4.65
Severe issues with food quality, including food poisoning incident.
Overall Experience
8.15
Some positive aspects but overshadowed by negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:20

Property Description

Luxurious Spa and Recreational Amenities
Pamper yourself at the full-service spa or take a dip in the outdoor pool with a waterslide. You can also relax in the steam room, ensuring a rejuvenating experience during your stay.

Dining and Entertainment Options
Satisfy your cravings at the restaurant or grab some snacks at the coffee shop. With room service available and two bars/lounges to choose from, you'll always have delicious options and a delightful ambiance.

Convenient Facilities and Nearby Attractions
Benefit from amenities like complimentary wireless internet, a business center, and free self-parking. Explore nearby attractions including Desaru Beach, Tidal Wave Beach, and the Desaru Coast Adventure Waterpark mere minutes away.

Ready to indulge in a beachfront getaway at Lotus Desaru Beach Resort?

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

Location

Guest Reviews

7.4
Based on 5086 reviews
Cleanliness: 5.65
Service: 9.15
Location: 9.15
Room Quality: 7.15
Amenities: 8.15
Value for Money: 7.15
Food and Beverage: 4.65
Overall Experience: 8.15
T
Tan Ke Jin • extended_group • sg
7
2026-06-27 • via Nuitee
P
Palanniyapa • solo_traveller • my
9
2026-06-24 • via Nuitee
Z
Zarina • solo_traveller • my
10
Pros:

Everything.

Cons:

The resort is hugeeee 😅

2026-06-24 • via Nuitee
0
09 • solo_traveller • my
8
2026-06-24 • via Nuitee
J
JEGANATHAN • couple • my
8
2026-06-23 • via Nuitee
N
naren • solo_traveller • sg
8
2026-06-22 • via Nuitee
K
kannan • extended_group • sg
10
Pros:

I booked entire 3 bed rooms in one unit, block L
Its was quite good but bit expensive 1050MYR for 1 night

2026-06-22 • via Nuitee
R
Ruwan Susantha • family_with_children • sg
8
It was an excellent weekend stay. Property is maintained very well. Love to visit the place again.
Pros:

Variety of foods and quality was excellent. Anyone will have something to choose from menu.

Cons:

I would love to have fresh juice in the breakfast menu.

2026-06-22 • via Nuitee
R
raj • solo_traveller • sg
5
I don’t recommend to others and I don’t stay again
Pros:

Facility and recreation within the complex

Cons:

Very poor quality breakfast, I have stayed 3 nights , no change in menu and taste of food very blonde

2026-06-21 • via Nuitee
G
Gangka Devi • solo_traveller • my
7
2026-06-21 • via Nuitee
B
Balaji • family_with_children • sg
10
A pleasant and relaxing stay with great hospitality and a convenient location
Pros:

The property was clean, comfortable, and well-maintained. The location was convenient, and the staff were friendly and helpful. We especially enjoyed the peaceful atmosphere and relaxing environment.

Cons:

There were a few minor light bulbs was dull yellow colours. However, these did not significantly affect our overall stay

2026-06-21 • via Nuitee
H
Hozefa • couple • my
9
Pros:

Great value for money. Breakfast is the best

2026-06-21 • via Nuitee
T
Tuck Leong • extended_group • my
7
2026-06-21 • via Nuitee
L
Linda • solo_traveller • sg
3
Bad experience
Cons:

The facilities were in very bad and


poor condition. The air conditioner was not working properly and made loud noises. There was a strong unpleasant smell throughout all three bedrooms. My daughter experienced itchy skin when lying on the bed and was unable to sleep comfortably.

2026-06-21 • via Nuitee
P
Pankaj • couple • my
10
Awesome place to enjoy with family and friends.
Pros:

Almost everything, added services are at genuine price. I asked to change electric kettle and it was changed in minutes.

Cons:

Splash pool for kids can be maintained more. I saw some dirt floating throughout the pool.

2026-06-21 • via Nuitee
N
Norbani • solo_traveller • sg
8
Pros:

The staffs are friendly n helpful...

Cons:

Our air con was leaking during our stay at room no 301 the master room. .

2026-06-19 • via Nuitee
M
Mohd • couple • my
10
2026-06-15 • via Nuitee
B
Belén • couple • es
4
Pros:

The room was clean and spacious

Cons:

Very old fashioned and the facilities were veeery old

2026-06-10 • via Nuitee
F
Fei chea • couple • my
8
2026-06-09 • via Nuitee
S
Shuba • solo_traveller • my
7
Pros:

Swimming pool

Cons:

The restaurant nice view

2026-06-09 • via Nuitee