The Pavilion Hotel

Hotels
7.4 (841 reviews)
Block A3,Bandar Labuk Jaya, Mile 7, Labuk Road, , Sandakan , MY
+60 89-222 626

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Convenient location
Cons:
Cleanliness needs improvement
Basic room setups
Wi-Fi connectivity issues

Categories

Cleanliness
6.4
Some reviews mentioned lack of cleanliness in the rooms and general upkeep.
Service
7.9
Several reviews praised the friendly and helpful staff.
Location
8.4
Guests highlighted the strategic location and convenience to nearby shops and the airport.
Room Quality
6.9
Reviews indicated some issues with room condition and cleanliness.
Amenities
6.9
Some mentions of amenities being basic or needing improvement.
Value for Money
7.4
Good feedback on the value received for the price paid.
Food and Beverage
7.9
Breakfast was positively noted, with variety and quality appreciated.
Overall Experience
7.4
General sentiment indicates a comfortable stay, albeit with some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 03:51

Property Description

Convenient Location
Experience easy access to the airport and nearby attractions such as Sandakan Town Centre and Sepilok Orang Utan Rehabilitation Centre.

Comfortable Accommodation
Enjoy modern rooms with essential amenities like a flat-screen TV, personal safe, and complimentary internet access.

Culinary Delights
Indulge in a variety of local and international cuisines at Pine Café, or opt for the convenience of in-room dining with our room service.

Book now for a delightful stay at The Pavilion Hotel in Sabah, where comfort and convenience await.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDK

Location

Guest Reviews

7.4
Based on 841 reviews
Cleanliness: 6.4
Service: 7.9
Location: 8.4
Room Quality: 6.9
Amenities: 6.9
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 7.4
H
HENRY KENNETH • family_with_children • my
10
2026-09-19 • via Nuitee
F
Firdaus Yang • solo_traveller • my
10
Pros:

Breakfast

Cons:

Old TV

2026-09-18 • via Nuitee
F
Firdaus Yang • solo_traveller • my
10
Pros:

Big room

2026-09-18 • via Nuitee
N
NASARUDDIN • couple • my
10
More than expected
Pros:

Nice

Cons:

Nothing

2026-09-17 • via Nuitee
L
Lesley • couple • cl
8
Ideal for a night near the airport, and not too far from town if you're staying a while longer
Pros:

Perfect for an overnight before or after a flight. The room was spacious, clean and comfortable and the staff were friendly. There are enough facilities in the area to make it convenient - like an ATM, mini-mart and restaurants.

2026-09-16 • via Nuitee
P
Precilla JJ • solo_traveller • my
6
2026-09-15 • via Nuitee
F
Firdaus Yang • solo_traveller • my
10
Pros:

Bed an room

Cons:

Water

2026-09-14 • via Nuitee
T
Tim • couple • nl
6
Prima voor 1 nacht
Pros:

Personeel was erg vriendelijk en de locatie was top

Cons:

Wel beetje verouderd

2026-09-14 • via Nuitee
Z
Zahfira • solo_traveller • my
8
2026-09-14 • via Nuitee
A
Aruna • couple • dk
8
2026-09-14 • via Nuitee
A
Aruna • solo_traveller • dk
8
2026-09-14 • via Nuitee
F
Firdaus Yang • solo_traveller • my
10
Pros:

Bed and breakfast

Cons:

Water

2026-09-13 • via Nuitee
S
SIs • couple • my
3
2026-09-10 • via Nuitee
B
basri • solo_traveller • my
9
2026-09-09 • via Nuitee
E
Eden • couple • nl
5
Prima verblijf voor een nacht (bij geen beter alternatief)
Pros:

Het was dicht bij de airport

Cons:

Het was een beetje smoezelig, vlekken op het beddengoed en de handdoeken, zwarte voegen in de badkamer…

2026-09-08 • via Nuitee
H
Håkan • couple • se
10
2026-09-06 • via Nuitee
E
eva • solo_traveller • es
9
Pros:

Cerca del aeropuerto y sepilok

2026-09-06 • via Nuitee
F
Firdaus Yang • solo_traveller • my
10
Pros:

The location

Cons:

Water litte bit slow

2026-09-06 • via Nuitee
I
Inamal • solo_traveller • my
10
2026-09-04 • via Nuitee
F
Farah • couple • fr
1
Pros:

Rien

Cons:

Très mauvaise expérience. La chambre était sale, les draps avaient des taches et il y avait une forte odeur d’humidité vraiment désagréable. L’état de la chambre ne correspondait absolument pas à ce que j’attendais. Je n’ai même pas pu y rester : j’ai dû trouver un autre hôtel en urgence tellement je ne pouvais pas dormir dans ces conditions. Je déconseille fortement cet établissement, vraiment à fuir.

2026-09-04 • via Nuitee