Dockside Hotel

Hotels
6.1 (1977 reviews)
55 Sutton Street , London , gb
+44 20 7791 2929

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Fax/photocopying
Non-smoking throughout
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Clean rooms
Cons:
Cleanliness issues
Small and lacking amenities
Noisy rooms

Categories

Cleanliness
5.35
Some reviews highlighted cleanliness issues including broken blinds, mold in the bathroom, and lack of towels.
Service
7.35
Guests appreciated the friendly and helpful staff throughout their stay.
Location
7.85
Multiple reviews praised the hotel's convenience to public transport and city attractions.
Room Quality
4.85
Several comments indicated the rooms were small, with issues like broken fixtures and insufficient amenities.
Amenities
4.85
Basic facilities were present, but many guests found them lacking in quality and quantity.
Value for Money
6.85
Many felt the price was reasonable for what was provided, although some did not find it satisfactory.
Food and Beverage
5.85
Breakfast options received mixed reviews, with some enjoying it while others mentioned quality concerns.
Overall Experience
5.85
While there were positive aspects, the overall stay was marked by several negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:23

Property Description

Convenient Location

Located just a 2-minute walk from Shadwell Station, Dockside Hotel offers easy access to London's top attractions. Explore the city with ease, with Buckingham Palace, London Eye, and the Olympic Stadium just a short journey away.

Modern Amenities

Each room at Dockside Hotel features a flat-screen TV, en suite bathroom, work desk, and mini fridge. Enjoy the convenience of free Wi-Fi and complimentary toiletries during your stay.

Easy Access to Airports

With London City Airport a mere 5 miles away and Gatwick and Heathrow within reach via tube, Dockside Hotel is the perfect choice for travelers seeking convenience and comfort.

Ready to experience the best of London? Book your stay at Dockside Hotel today!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 3 and older are allowed.
    Children from 3 years old to 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.1
Based on 1977 reviews
Cleanliness: 5.35
Service: 7.35
Location: 7.85
Room Quality: 4.85
Amenities: 4.85
Value for Money: 6.85
Food and Beverage: 5.85
Overall Experience: 5.85
K
Kuzenbayeva • couple • gb
10
Pros:

I liked everything very much, cleanliness, location, staff and breakfast was included 😍👍 I wish you prosperity and many, many customers. Book and you won't regret it.

2026-07-25 • via Nuitee
V
Valentina • solo_traveller • it
10
Pros:

La camera era pulitissima, la colazione abbondante e gustosa e il personale molto accoglienza. Rapporto qualità/ prezzo eccellente!!

2026-07-24 • via Nuitee
M
Mate • extended_group • de
4
2026-07-24 • via Nuitee
H
Holgersson • solo_traveller • se
5
Inte nöjd
Pros:

Nära Sadwellstationen

Cons:

Slitet hotell, med mycket trasigt i våra två hotellrum, saker man borde åtgärdat.
Våra barn blev lovade att få nyttja deras "tv-rum" av en personal. När barnen gick dit blev de bortjagad av annan personal.

2026-07-21 • via Nuitee
N
Nicolas • solo_traveller • im
8
Pros:

Helpful staff, clear directions, comfy twin room, hot shower, fan in room to circulate air. Breakfast included in morning.

Cons:

Shower attachment loose, security lock on door incomplete. Blinds on window tricky to manipulate.

2026-07-21 • via Nuitee
M
Maciej • family_with_children • pl
6
Bardzo dobra baza wypadowa do zwiedzania Londynu.
Pros:

Hotel jest świetnie skomunikowany z całym Londynem. Pokoje jak na zdjęciach. Śniadania były ok - zawsze było też miejsce.

Cons:

Wiedziałem przed przyjazdem, że nie będzie klimatyzacji w pokoju. Nie spodziewałem się jednak takich upałów. Lepiej było wyjść jak najszybciej z pokoju niż w nim siedzieć. Wiatraki niewiele pomagały.

2026-07-15 • via Nuitee
S
Solveig • solo_traveller • pt
5
2026-07-15 • via Nuitee
S
Semih • couple • tr
5
2026-07-14 • via Nuitee
R
Rouhafza • solo_traveller • gb
3
2026-07-13 • via Nuitee
A
Anna • solo_traveller • gb
8
Pros:

Friendly customer service, low price almost in line with expectations, and perfect location.

Cons:

There were no bedside lamps, and while there was no air conditioning, there was a large floor fan in the room; it took up a lot of space, but at least it made it possible to sleep comfortably on a hot night. A small towel was missing. Naturally, there was no designated smoking area, so you had to go out onto the street; however, since no key to the main entrance was provided, you had to press the buzzer upon returning and wait for someone to come and open the door—which was rather inconvenient, especially late at night or in the early morning hours.

2026-07-13 • via Nuitee
S
Sarah • solo_traveller • gb
10
Pros:

Everything

Cons:

Nothing

2026-07-10 • via Nuitee
M
Mikhail • couple • cy
3
2026-07-09 • via Nuitee
L
Laura • family_with_children • es
7
Pros:

Estava tot molt net i l’esmorzar complert. El personal molt amable i atent.

Cons:

Faltava actualitzar una mica l’habitació. Alguns desperfectes.

2026-07-09 • via Nuitee
A
Alba • extended_group • es
3
Pésimas instalaciones, condiciones y comodidad.
Pros:

La cercanía con la línea DLR

Cons:

Las condiciones y la limpieza de las instalaciones.
La incomodidad de las camas.
La temperatura alta de las habitaciones sin aire acondicionado y con escasa ventilación.
La diferencia entre las fotos de la web y la realidad, tanto en las instalaciones como en el desayuno.
El pago por web fue rechazado y tuvimos que pagar todo allí al llegar.

2026-07-09 • via Nuitee
A
Ashwin • couple • gb
6
2026-07-09 • via Nuitee
H
Hellie • couple • gb
8
Friendly hotel near to train station
Pros:

The staff were courteous, friendly and helpful. The room looked like the photos, and the bed was really comfortable. Plenty of tea, coffee, sugar and milk in a small fridge. Bathroom was tiled nicely, shower worked well. Small sachets of shampoo/gel supplied. Towels were thin, not soft and fluffy, but dried you extremely well. Basic breakfast was plentiful. Hotel was literally a three minute walk to the train station. One stop to Bank, where you could change to other services. Ideal.

Cons:

The skirting boards needed a coat of paint, as the rest of the room was freshly done.
Could have done with a second bedside table for my cup of tea.
I struggled with the shower door, bit wobbly at the top.

2026-07-08 • via Nuitee
K
Kathya • couple • cl
7
Bien
Pros:

Ofrece desayuno básico y bueno. El personal es amable.
Presencia de metro muy cerca.

Cons:

Barrio inseguro, pero en general no pasó algo malo.
Instalaciones antiguas.
Precio y calidad no es adecuado a las instalaciones y calidad de comida ofrecida.

2026-07-08 • via Nuitee
E
Elvira • family_with_children • za
8
Our stay was okay-ish
Pros:

The room was well equipped, but a bit too small. The bed was comfortable.

Cons:

The bathroom was very small.

2026-07-07 • via Nuitee
N
Nuria • couple • es
4
Hotel molt precari i brut
Pros:

L’esmorzar era suficient

Cons:

Habitació amb humitats, la finestra no tancava i en general estava bastant brut.

2026-07-06 • via Nuitee
I
Istvan • solo_traveller • sk
3
Pros:

ranajky

Cons:

nebolo wifi, nebolo zasuvka, neslo telka, spada omietka zo steny,...etc.

2026-07-06 • via Nuitee