Dockside Hotel

Hotels
6.1 (2006 reviews)
55 Sutton Street , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Fax/photocopying
Non-smoking throughout
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Clean rooms
Cons:
Cleanliness issues
Small and lacking amenities
Noisy rooms

Categories

Cleanliness
5.35
Some reviews highlighted cleanliness issues including broken blinds, mold in the bathroom, and lack of towels.
Service
7.35
Guests appreciated the friendly and helpful staff throughout their stay.
Location
7.85
Multiple reviews praised the hotel's convenience to public transport and city attractions.
Room Quality
4.85
Several comments indicated the rooms were small, with issues like broken fixtures and insufficient amenities.
Amenities
4.85
Basic facilities were present, but many guests found them lacking in quality and quantity.
Value for Money
6.85
Many felt the price was reasonable for what was provided, although some did not find it satisfactory.
Food and Beverage
5.85
Breakfast options received mixed reviews, with some enjoying it while others mentioned quality concerns.
Overall Experience
5.85
While there were positive aspects, the overall stay was marked by several negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:23

Property Description

Convenient Location

Located just a 2-minute walk from Shadwell Station, Dockside Hotel offers easy access to London's top attractions. Explore the city with ease, with Buckingham Palace, London Eye, and the Olympic Stadium just a short journey away.

Modern Amenities

Each room at Dockside Hotel features a flat-screen TV, en suite bathroom, work desk, and mini fridge. Enjoy the convenience of free Wi-Fi and complimentary toiletries during your stay.

Easy Access to Airports

With London City Airport a mere 5 miles away and Gatwick and Heathrow within reach via tube, Dockside Hotel is the perfect choice for travelers seeking convenience and comfort.

Ready to experience the best of London? Book your stay at Dockside Hotel today!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

6.1
Based on 2006 reviews
Cleanliness: 5.35
Service: 7.35
Location: 7.85
Room Quality: 4.85
Amenities: 4.85
Value for Money: 6.85
Food and Beverage: 5.85
Overall Experience: 5.85
P
Panagiotis couple gr
5
Cons:

Δεν είχε σαμπουάν για μπάνιο και αφρόλουτρο μόνο μέσα σε φακελάκι κάτι διαφημιστικά που δεν έφταναν

2026-08-27 via Nuitee
K
Kim couple gb
2
2026-08-22 via Nuitee
R
Raquel solo_traveller es
6
Aceptable relación calidad-precio
Pros:

El barrio y el hotel es bastante tranquilo, al estar apartado del centro, puede dar un poco la sensación de inseguro, pero nosotros no tuvimos ningún problema ni nada raro. Hay cerca una cadena de hamburgueserías 24h y unos supermercados que abren en horarios muy amplios. La nevera de la habitación enfriaba muy bien y el ventilador nos fue muy útil para los días de calor.

Cons:

La cama estaba un poco hundida. La luz del sol entraba en nuestra habitación antes de las 7 de la mañana, y no había nada para taparla, porque lo que había no tapaba la luz y estaba roto.
Para que te hagan la habitación y te cambien las toallas, tienes que indicarlo en la recepción antes de las 11 a.m., tienen un cartel informándolo.
El desayuno no está mal, pero es verdad que cuando estas 6 días se hace muy repetitivo, ya que, por ejemplo, la fruta siempre era plátano y melón. Los dulces, que había bastante variedad, pero eran todos los días los mismos. Nos hubiera gustado que hubiera variado un poco. Relación calidad precio no está mal, pero en mi zona, sería más un hostal que un hotel de tres estrellas.

2026-08-21 via Nuitee
J
Johanna couple se
8
Pros:

Nära till transportmedel. Trevlig och hjälpsam personal. Bra storlek på rummet och badrummet. Bra frukost.

2026-08-21 via Nuitee
M
Melina couple ar
5
The price-quality ratio is good, but there’s room for improvement.
Pros:

The bed was incredibly comfortable, the breakfast was delicious, and the staff was absolutely fantastic!

Cons:

The room was a bit tight, and the window couldn’t be completely shut because the portable window air conditioner wasn’t set up right. (We were so thankful for the AC back then, though, since it was super hot!) Plus, without a lift and those small stairs, it isn’t the best accessible place.

2026-08-18 via Nuitee
T
Tessa solo_traveller fr
9
Très bien !
2026-08-17 via Nuitee
G
Gintare couple lt
7
2026-08-17 via Nuitee
F
François family_with_children fr
7
Pros:

emplacement

2026-08-15 via Nuitee
P
Pimlott couple gb
8
Happy with the hotel overall, especially happy with cleanliness, would stay again
Pros:

It was very clean and beds comfy, room smelt of fresh linen, staff friendly and hotel was in a good location for trains and buses. Small selection for breakfast but we were happy with it 🙂

Cons:

It was a little dated and could do with a lick of paint in places.

2026-08-15 via Nuitee
V
Vivek Kasargod couple in
7
2026-08-13 via Nuitee
A
Ana María solo_traveller es
6
Pros:

Está a 30 minutos andando de Tower Bridge y al lado tiene una estación de bicicletas que es muy útil para moverse por Londres. El desayuno estaba bien y la chica que está allí es muy amable y te hace huevos fritos al momento. Hay tanto dulce como salado y el típico desayuno inglés. Es un lugar funcional para dormir. Dejaban botellas de agua en la entrada para coger, lo cuál se agradece. Y hay café y té en las habitaciones.

Cons:

El frigorífico de nuestra habitación no funcionaba y no cambian las sábanas y las toallas. Toallas sólo nos dieron dos y teníamos que usar la de la ducha como de mano. El gel tampoco lo reponían y con dos sobres para tres noches no da... Las instalaciones son viejas y estaría bien un lavado de cara.

2026-08-13 via Nuitee
P
Paul-Louis family_with_children fr
7
Petite chambre à petit prix
Pros:

Bon emplacement proche d'une station de métro, personnel très sympathique et petit-déjeuner généreux.

Cons:

Les lits étaient un peu petits, suffisent pour quelques nuits.

2026-08-11 via Nuitee
A
Alessandro solo_traveller it
1
Pros:

Niente

Cons:

Le camere scomode, il letto una piazza e mezzo x 2 ospiti, senza aria condizionata

2026-08-10 via Nuitee
M
Martin couple mx
1
2026-08-08 via Nuitee
M
Martin couple mx
1
Pros:

El
Recepcionista el
Un vulgar mal educado irrespetuoso trata mal años huéspedes siempre esta de mal humor

Cons:

El
Recepcionista el
Un mal
Educado

2026-08-08 via Nuitee
T
Tracey solo_traveller gb
8
2026-08-05 via Nuitee
E
Elena couple at
10
Pros:

Besitzer sehr freundlich

2026-08-04 via Nuitee
X
Xaver solo_traveller de
8
Pros:

Lage und Preis-Leistung

Cons:

Zimmer sehr warm

2026-08-04 via Nuitee
C
Céline couple fr
3
2026-08-03 via Nuitee
K
Kuzenbayeva couple gb
10
Pros:

I liked everything very much, cleanliness, location, staff and breakfast was included 😍👍 I wish you prosperity and many, many customers. Book and you won't regret it.

2026-07-25 via Nuitee