Dockside Hotel

Hotels
6.1 (1789 reviews)
55 Sutton Street , London , gb

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Fax/photocopying
Non-smoking throughout
Concierge service
Fire extinguishers
CCTV outside property
Television in common areas
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Clean rooms
Cons:
Cleanliness issues
Small and lacking amenities
Noisy rooms

Categories

Cleanliness
5.35
Some reviews highlighted cleanliness issues including broken blinds, mold in the bathroom, and lack of towels.
Service
7.35
Guests appreciated the friendly and helpful staff throughout their stay.
Location
7.85
Multiple reviews praised the hotel's convenience to public transport and city attractions.
Room Quality
4.85
Several comments indicated the rooms were small, with issues like broken fixtures and insufficient amenities.
Amenities
4.85
Basic facilities were present, but many guests found them lacking in quality and quantity.
Value for Money
6.85
Many felt the price was reasonable for what was provided, although some did not find it satisfactory.
Food and Beverage
5.85
Breakfast options received mixed reviews, with some enjoying it while others mentioned quality concerns.
Overall Experience
5.85
While there were positive aspects, the overall stay was marked by several negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:23

Property Description

Convenient Location

Located just a 2-minute walk from Shadwell Station, Dockside Hotel offers easy access to London's top attractions. Explore the city with ease, with Buckingham Palace, London Eye, and the Olympic Stadium just a short journey away.

Modern Amenities

Each room at Dockside Hotel features a flat-screen TV, en suite bathroom, work desk, and mini fridge. Enjoy the convenience of free Wi-Fi and complimentary toiletries during your stay.

Easy Access to Airports

With London City Airport a mere 5 miles away and Gatwick and Heathrow within reach via tube, Dockside Hotel is the perfect choice for travelers seeking convenience and comfort.

Ready to experience the best of London? Book your stay at Dockside Hotel today!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 3 and older are allowed.
    Children from 3 years old to 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.1
Based on 1789 reviews
Cleanliness: 5.35
Service: 7.35
Location: 7.85
Room Quality: 4.85
Amenities: 4.85
Value for Money: 6.85
Food and Beverage: 5.85
Overall Experience: 5.85
J
Jessica • solo_traveller • gb
2
Cons:

Bed was awful, very noisy, room dated and old, outside of the property looks rough.

2026-03-07 • via Nuitee
A
a.carvalho1990 • couple • pt
7
2026-03-07 • via Nuitee
T
Thomas • solo_traveller • gb
4
Cheap but needing upgaraded
Pros:

Cheap

Cons:

Very basic and run down, needing upgraded.. nothing in the surrounding area.

2026-03-06 • via Nuitee
T
Terry • solo_traveller • gb
6
Hotel offered basic accommodation. It was cheap and recently close to the station.
Pros:

Run down

Cons:

Most things

2026-03-06 • via Nuitee
A
Asish • solo_traveller • gb
5
2026-03-06 • via Nuitee
J
Jiří • couple • cz
4
Pros:

Slušný přístup do města autobusem. Na pokoji Lenička pochvala, varná konvice hrníčky káva i čaj. To je super. V lednici byli i smetánky do kávy.

Cons:

Hotel má 3 hvězdy, ale ve skutečnosti nemá snad ani 1. Postele hrozné , pružinové, strašně měkké proležené.koupelna sprchový kout plesnivý, všude samá plíseň ve spárách, ručníky smrděly zatuchlinou a plísní, aspoň tekla teplá voda. Snídaně podprůměr .
Navíc hotel je postavený snad z papíru, jestli budete bydlet dole, uslyšíte kompletně všechno, a pokoj se vám bude klepat jak by kolem část jezdil vlak nebo nákladní automobil. Doporučuji Vyhýbat se obloukem.

2026-03-06 • via Nuitee
G
Gennaro De Biase • couple • it
5
2026-03-05 • via Nuitee
P
phittinan • couple • th
8
2026-03-04 • via Nuitee
M
Muhammad Omer • solo_traveller • gb
7
2026-03-03 • via Nuitee
R
Ravinder • couple • gb
3
Would never book this hotel again
Pros:

There was nothing I liked about this hotel

Cons:

The WC flusher was broken
The shower nozzle to adjust the temperature was missing
The TV was not working

2026-03-02 • via Nuitee
I
Isac • extended_group • se
7
Billigt, bättre än förväntat
Pros:

De va fräscht på insidan. De hade en adapter att låna ut i receptionen. Frukosten va ganska bra

Cons:

Utsidan och fasaden va fruktansvärd, vi trodde de va stängt när vi kom dit första gången.

2026-03-02 • via Nuitee
M
Maximilián • solo_traveller • sk
4
Pros:

Myslím, že rozhodovala cena, ale bohužiaľ fotky sa nezhodovali s tým, čo som videl na ubytovaní. Takže sa mi asi páčila iba cena, dajme tomu, že lokalita má stanicu metra v blízkosti, čo sa týka tichosti v okolí, ale to je asi tak všetko.

Cons:

Čistota ubytovania bola na veľmi nízkej úrovni. Izba na prízemí vedla recepcie, kde bolo počuť búchnanie vchodových dverí, vrzganie zhora, chrapanie z boku. "Bohaté" raňajky su vidno na foto (vedla boli este vajicka (so zvlastnou zelenou farbou), fazule (viac vody ako fazul), klobasky)

2026-03-01 • via Nuitee
M
Michelle • couple • gb
7
2026-03-01 • via Nuitee
N
Nourddine • couple • no
6
Pros:

Position/price/stuff

Cons:

Bed, shower.

2026-03-01 • via Nuitee
J
James • solo_traveller • gb
8
Good value for money. Would stay here again.
Pros:

Convenient location
Clean

2026-03-01 • via Nuitee
E
Erik • couple • hu
9
2026-03-01 • via Nuitee
N
Natalia • extended_group • pl
8
Bardzo przyjemny pobyt.
Pros:

Bardzo dobra cena co do jakości, śniadania w cenie.

2026-02-28 • via Nuitee
S
Sajjad • extended_group • gb
3
Nothing good
Pros:

Hotel is main road

Cons:

Staff so rude also he’s behaviour so scary
I stay with my friend in the room
Hes ask me about my sexuality and told me what I’m doing with my friend in the room
Name of staff ( Waqar) also he use bad language,, are u Gay,,
It’s clearly hate crime
I think I report to police

2026-02-28 • via Nuitee
W
Wayne • couple • gb
5
located in a predominantly Asian community close enough to local attractions but in need of some much required TLC, chea
Pros:

Cheap & cheerful

Cons:

Uncomfortable, very basic, poor quality towels, mould bathroom, needs some TLC

2026-02-27 • via Nuitee
C
Christopher • solo_traveller • gb
4
2026-02-26 • via Nuitee