Dockside Hotel

Hotels
6.1 (1948 reviews)
55 Sutton Street , London , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Fax/photocopying
Non-smoking throughout
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Clean rooms
Cons:
Cleanliness issues
Small and lacking amenities
Noisy rooms

Categories

Cleanliness
5.35
Some reviews highlighted cleanliness issues including broken blinds, mold in the bathroom, and lack of towels.
Service
7.35
Guests appreciated the friendly and helpful staff throughout their stay.
Location
7.85
Multiple reviews praised the hotel's convenience to public transport and city attractions.
Room Quality
4.85
Several comments indicated the rooms were small, with issues like broken fixtures and insufficient amenities.
Amenities
4.85
Basic facilities were present, but many guests found them lacking in quality and quantity.
Value for Money
6.85
Many felt the price was reasonable for what was provided, although some did not find it satisfactory.
Food and Beverage
5.85
Breakfast options received mixed reviews, with some enjoying it while others mentioned quality concerns.
Overall Experience
5.85
While there were positive aspects, the overall stay was marked by several negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:23

Property Description

Convenient Location

Located just a 2-minute walk from Shadwell Station, Dockside Hotel offers easy access to London's top attractions. Explore the city with ease, with Buckingham Palace, London Eye, and the Olympic Stadium just a short journey away.

Modern Amenities

Each room at Dockside Hotel features a flat-screen TV, en suite bathroom, work desk, and mini fridge. Enjoy the convenience of free Wi-Fi and complimentary toiletries during your stay.

Easy Access to Airports

With London City Airport a mere 5 miles away and Gatwick and Heathrow within reach via tube, Dockside Hotel is the perfect choice for travelers seeking convenience and comfort.

Ready to experience the best of London? Book your stay at Dockside Hotel today!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 3 and older are allowed.
    Children from 3 years old to 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.1
Based on 1948 reviews
Cleanliness: 5.35
Service: 7.35
Location: 7.85
Room Quality: 4.85
Amenities: 4.85
Value for Money: 6.85
Food and Beverage: 5.85
Overall Experience: 5.85
L
Limarny • couple • fr
7
I had a minor issue regarding the room air conditioning and it was resolved efficiently by the person at reception. Than
Pros:

Location.

Cons:

It does not have a lift and with the suitcase it becomes a bit complicated.

2026-06-18 • via Nuitee
V
Valentina • solo_traveller • ch
10
Parfait !
Pros:

L'emplacement proche des lieux que j'avais envie de visiter. Quartier paisible.
Petit déj super! Personnel au top!

Cons:

Difficile d' ouvrir et fermer la fenêtre et le store laisse passer trop de lumière.

2026-06-17 • via Nuitee
S
Steve • solo_traveller • gb
3
You get what you pay for
Pros:

It was cheap

Cons:

Everything else

2026-06-16 • via Nuitee
L
Lorna • solo_traveller • gb
9
Cheap and cheerful
Pros:

It was basic and cheap for London but very nice. Single bed was comfortable, bathroom was clean and had everything I needed. It felt secure and safe. The location right off the main road was good for someone staying on their own, also close to the tube.

Cons:

There wasn’t anything I particularly didn’t like.

2026-06-16 • via Nuitee
C
Charlotte • family_with_children • gb
5
2026-06-15 • via Nuitee
C
Corentin • family_with_children • fr
7
Bon séjour à bon prix
Pros:

Accès facile en transports et bon accueil. Petit déjeuner conforme aux attentes.

Cons:

Légers problèmes avec la fenêtre laissant beaucoup passer les sons de la rue. L'absence de stores réellement occultants force un réveil un peu matinal.

2026-06-15 • via Nuitee
C
carla • couple • es
8
Pros:

El alojamiento estaba limpio y el desayuno era variado y bastante rico. Lo mejor de todo su ubicación, se encuentra a 1 minuto a pie de una estación de metro que te conecta con todo Londres.

2026-06-12 • via Nuitee
Z
Zain • solo_traveller • gb
10
2026-06-10 • via Nuitee
E
Esquinas Chaparro • solo_traveller • es
1
Lo barato sale caro
Pros:

No hay nada que me pudiese gustar.

Cons:

Nada me gustó. Para comenzar el acceso a la habitación es muy incómodo, escaleras estrechas finas y empinadas. La habitación es húmeda, el estado de la misma es pésimo, hay hongos en las paredes, cerca de las almohadas. No hay mesitas de noche, en su lugar unas sillas de plástico blancas amarillentas. El baño te quitaba las ganas de entrar. Faltaban toallas, no había papel higiénico, el extractor estaba lleno de polvo, la ducha tenía hongos por todos lados, al igual que la alfombrilla de baño, no pusieron gel de baño, el lavabo estaba atrancado y no tragaba bien el agua. Estuvimos cuatro noches y ningún día cambiaron las sábanas ni las toallas. Y no hablemos del buffet de desayuno, aunque la señora que reponía el café era amable, porfavor, las cuñas de queso no se cambiaban, cada día tenían más hongos. El café sabía a quemado y la taza olía a tabaco. El estado de la sala de desayuno, era deplorable. La experiencia ha sido nefasta.

2026-06-10 • via Nuitee
G
Giulia • solo_traveller • gb
10
2026-06-10 • via Nuitee
G
giovanni • family_with_children • it
8
….
Pros:

….

Cons:

…

2026-06-08 • via Nuitee
M
Mauro • couple • pt
6
Relação qualidade preço deixa muito a desejar.
Pros:

Cama era bastante confortável

Cons:

Da sujidade, chuveiro bastante sujo, tomada usb que já nem tinha os pinos usb para carregamento, tv funcionava muito mal.

2026-06-07 • via Nuitee
I
Ivano • couple • gb
1
2026-06-06 • via Nuitee
E
Efthimia Mp • solo_traveller • gr
6
2026-06-05 • via Nuitee
E
Eva • couple • es
6
2026-06-03 • via Nuitee
E
Emma • couple • gb
4
2026-06-03 • via Nuitee
L
Lyn • solo_traveller • gb
4
2026-06-02 • via Nuitee
T
Tracey • extended_group • gb
10
Great little hotel. Fantastic price. Will definitely come back on my next stay in London x
Pros:

It was a lovely hotel x clean and a great place to stop over .. we only spent a night there. Felt safe there .. and staff were very friendly.

Cons:

Nothing all was great.

2026-06-01 • via Nuitee
J
Jirouskova • couple • cz
10
2026-06-01 • via Nuitee
G
GALINA • solo_traveller • gb
9
2026-05-30 • via Nuitee