Niraamaya Retreats Cardamom Club

Resorts
7.9 (107 reviews)
V&V Estates, Spring Valley, Kumily,Kerala , Thekkady , in

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent, peaceful location with birdsong and jungle/treehouse views
Comfortable, well-detailed treehouse room (spacious, good bed)
Two staff members (Blesson & Roshan) praised for outstanding effort
Tasty a la carte breakfast
Cons:
Poor cleanliness: bugs, stinking towels, unclean rooms and common areas
Maintenance issues: broken tiles, wardrobe, peeling paint, sliding doors that don't seal
Pool in very poor condition
Lunch and dinner quality reported as bad
Lack of lighting and general neglect; small property can feel crowded/no privacy

Categories

Cleanliness
5.5
Multiple reviews report unclean rooms, stinking towels, bugs and lack of pest control; cleanliness is noticeably poor and needs attention.
Service
9.8
Service is understaffed and management appears neglectful, but two named staff (Blesson & Roshan) were repeatedly praised for exceptional effort and covering gaps — strong individual service despite overall staffing issues.
Location
10
Location repeatedly praised: perfect for peace and serenity, waking to birds, and a treehouse with breathtaking jungle views — a standout feature.
Room Quality
7
Mixed: one guest loved the thoughtfully detailed, comfortable treehouse room; others report broken tiles, wardrobe compartments, peeling paint and sliding doors that don't seal — rooms vary and need maintenance.
Amenities
6
Amenities show issues: the pool is reported in poor condition and property lighting/maintenance is lacking; the small size of the property limits options.
Value for Money
6
Several comments indicate poor value given condition and maintenance problems (one guest compared it unfavorably to a low-cost rest house); perceived value is below expectation.
Food and Beverage
9
Breakfast (a la carte) is praised as very tasty and a highlight, but lunch and dinner received complaints — overall F&B leans positive due to the strong breakfast offering.
Overall Experience
9.9
Overall experience is shaped by exceptional location, a beautiful treehouse option and highly committed staff which uplift the stay, despite significant maintenance and cleanliness shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 03:32

Property Description

Luxurious Mountain Retreat

Scenic Views and Modern Comforts
Niraamaya Retreats Cardamom Club offers a picturesque setting amidst Cardamom plantations and lush Idukki mountains. The modern rooms with free Wi-Fi and the on-site restaurant serving a variety of cuisines ensure a comfortable stay with stunning views.

Relaxation and Convenience
Guests can indulge in relaxation at the Spa and Wellness Centre or seek assistance from the 24-hour front desk for various services. The plantation-style cottages with essential amenities and mountain views provide a serene escape with luxurious comforts.

Convenient Location
Conveniently situated within reachable distances from major airports and railway stations, Niraamaya Retreats Cardamom Club offers a tranquil retreat with easy accessibility.

Book your mountain getaway at Niraamaya Retreats Cardamom Club for a rejuvenating and luxurious experience.

Important information:

Please note that guests who are above 12 years old should present a valid ID proof. In case of a foreign national, all guests are requested to present a valid passport.

Early check-in and late check-out is subject to availability and chargeable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: COK

Location

Guest Reviews

7.9
Based on 107 reviews
Cleanliness: 5.5
Service: 9.8
Location: 10
Room Quality: 7
Amenities: 6
Value for Money: 6
Food and Beverage: 9
Overall Experience: 9.9
H
HARIKRISHNA • couple • in
7
Pros:

Location is perfect for travellers looking for absolute peace and serenity. You wake up hearing birds literally singing which was an absolute bliss.

Cons:

Pool was in really bad condition. Pool maintenance has to be done. Room balcony access sliding glass doors has to be repaired they don't close completely and at night when you switch on lights insects enter your room because door cannot be shut sealed completely.

2026-06-06 • via Nuitee
S
Shahul • family_with_children • in
9
2026-05-30 • via Nuitee
J
JISS MAMMEN • family_with_children • in
1
WORST & NO MATCHING TO THE NIRAAMAYA BRAND BY ANY MEAN
Pros:

Limited staff, Absolutely neglected by the management. They run pillar to post to give that good service to the customers. Especially 2 staff at the restaurant who are running morning till night ( Blesson & Roshan) where required staff is not there and it’s these 2 guys who slog so bad all through

Cons:

The whole property is equal to a government rest house that charges less than Rs 1000 per night. There is zero maintenance, Rooms unclean, Tiles broken, Wardrobe compartments broken, Paints peeling, Walls broken, Bugs everywhere which means no pest done for ages, Lousiest bed sheets, toiletries, stinking towels, Unclean common areas, No lighting across as it looks like a haunted place

2026-05-26 • via Nuitee
N
NADEEM • couple • in
9
2026-05-09 • via Nuitee
R
Riya • extended_group • in
3
Not up to the mark
Cons:

Lunch and dinner was really bad

2026-05-07 • via Nuitee
C
Carolin • family_with_children • de
10
2026-04-09 • via Nuitee
A
Anna • couple • at
10
Kurze, luxuriöse und ruhige Auszeit vom indischen Alltag
Pros:

Das „Baumhaus Honey“ mit dem Blick in Richtung Dschungel war wirklich atemberaubend schön. Es wurde an so viele Details (Lichtstimmung, sehr bequemes Bett, geräumiges lichtdurchflutetes, kuscheliges Zimmer). Die Frühstücksgerichte welche man alle a la carte bestellen konnte waren allesamt sehr schmackhaft. Das lädt zum Verweilen ein. 😊

Cons:

An unserem zweiten Tag kam eine mehrköpfige erwachsene Familie an, die sehr laut und einnehmend waren. Das Hotel kann dafür natürlich nichts, jedoch ist „die Anlage“ zu klein, um sich aus dem Weg zu gehen. Am Ende hat aber alles gut gepasst.

2026-03-31 • via Nuitee
K
Kiran • family_with_children • in
10
2026-03-29 • via Nuitee
G
Guillaume • family_with_children • fr
10
2026-02-23 • via Nuitee
C
Chand • family_with_children • nz
8
Great Stay
Pros:

Very comfortable and a great place to stay. The staff, specially the dining kitchen team - very accommodating with requests.

Cons:

Getting to this hotel is however a mission, with off road single service lane that leads to the hotel from the main road. The lane itself is atleast a few kms and when cross paths with another on coming vehicle, the challenge gets real to navigate.

2026-02-10 • via Nuitee
S
Susan • extended_group • us
10
Luxury and comfort in the jungle
Pros:

Beautiful picturesque location in the jungle. We really liked our cottage tastefully decorated, clean and comfortable. The grounds were beautiful and the food was excellent and ready when we got here (we were able to pre-order

2026-01-20 • via Nuitee
B
Bronwyn • extended_group • au
8
2026-01-19 • via Nuitee
N
Nidhi • couple • us
5
Not worth the money.
Pros:

Breakfast was good. Food was amazing. The beds were comfortable. Beautiful surrounding and ambience..

Cons:

We had hot water issues. Middle of the shower the water got cold.
The lamp shade was torn
These issues I thought were absolutely unacceptable if you are charging us 200$ a night.

2025-12-30 • via Nuitee
C
Catherine • couple • gb
8
Pros:

The staff were fantastic. The food was excellent. The room was comfortable. The spa was lovely.

Cons:

The pool was only half full.

2025-12-22 • via Nuitee
S
Soju • family_with_children • in
5
Pros:

Morning food was good.

Cons:

Poor Room maintenance
Location of the property and the road condition to the property
Pool was not clean even after informing the staff they didn't clean it
Room service staff didn't show up even after raising a request for room service
There was no good view from property
Path from reception to the room was very slope and proper step or transfer facility

2025-12-10 • via Nuitee
M
Mohamed Imran • family_with_children • in
1
Worst avoid this property
Cons:

Worst staff behaviour by girish. We paid 17,000 for a night and it was utter waste of money. Highly disappointed. No buffet. Hardly staffs will be around to guide you. So much attitude by restaurant staff. Not friendly hotel family with kids. Waste of money. Avoid this property it looks outdated no amenities and nothing is there. The road that leads to the property also in bad condition. Bad choice

2025-10-02 • via Nuitee
M
Monika • couple • cz
10
2025-08-12 • via Nuitee
A
Avarachen • family with young children • ae
8
Very good
2025-06-01 • via Nuitee
K
Kanika • young couple • in
9
Superb
Pros:

We had such a wonderful stay at Niraamaya! The location was peaceful, surrounded by nature. The staff were incredibly kind and always ready to help, making us feel right at home. The food was absolutely delicious—we looked forward to every meal! But honestly, one of our favorite moments was just sitting on the balcony, listening to the birds and soaking in the tranquility.

Cons:

Wish the swimming pool was operational.

2025-03-24 • via Nuitee
D
Douglas • young couple • gb
8
Very good
2025-03-08 • via Nuitee