Portobello By The Sea

Hotels
8.3 (918 reviews)
6 Beerburrum Street, Dicky Beach , Caloundra , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
BBQ facilities
Non-smoking throughout
Heated pool
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Noise from the road
Some cleanliness issues
No lift access

Categories

Cleanliness
7.51
Some complaints about cleanliness were noted, like dirty floors.
Service
8.98
Staff were described as friendly and helpful in multiple reviews.
Location
9.02
Repeatedly praised for its proximity to the beach and shops.
Room Quality
7.97
General comfort mentioned, but specifics about hard mattresses and lack of lift access.
Amenities
8
Amenities like the pool and parking received positive mentions, though some lacked a jacuzzi.
Value for Money
8.46
Good value was noted despite some areas lacking luxury.
Food and Beverage
8.01
Close proximity to food outlets was mentioned, but not extensively discussed.
Overall Experience
8.48
Most guests expressed satisfaction with their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:30

Property Description

Tropical Paradise Setting
Experience the ultimate relaxation at Portobello By The Sea, located opposite Dicky Beach amidst lush tropical gardens. Enjoy the spacious apartments with private balconies offering stunning views of the pool, park, or gardens.

Comfortable and Convenient
Indulge in the air-conditioned apartments equipped with all the essentials including cable TV, DVD player, kitchen, and laundry facilities. The en suite bathrooms add an extra touch of luxury to your stay.

Leisure and Entertainment
Unwind by the heated outdoor pool or let the kids splash in the wading area. Take advantage of the barbecue facilities for a delightful outdoor meal. With free parking available, exploring nearby attractions like North Caloundra Surf Club and local shops is a breeze.

Book now for an unforgettable stay at Portobello By The Sea!

Important information:

Please note that this property does not accept payments with American Express credit cards.

Please note that reception hours are as follows:
Monday-Friday 09:00 until 17:00
Saturday-Sunday 09:00 until 12:30
Public holidays 09:00 until 12:00

If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation.

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period. Please note that this property has a 'No Party Policy'.

Please note that rooms are unserviced. Linen change will be provided for stays over a duration of 8 or more days.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BRI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 15 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 2 years old and over stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 918 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.97
Amenities: 8
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.48
I
Iain solo_traveller au
9
2026-04-17 via Nuitee
G
Georgina family_with_children au
3
Wouldn’t recommended if you have children.
Pros:

Location.

Cons:

The unit was a huge safety hazard. I booked for myself and my 4 children and my mother. We were put on the top floor which was 4 flights of stairs up, there are no lifts so appartments and no accessible for anyone with a disability or the elderly. It was a huge mission to get up all of the children and our luggage. When we entered the unit the floor was absolutely filthy, it had not seen a mop in a very long time, the bottom of our feet were all back and dirty. HUGE safety issues, we were on the top story there were NO screens on any of the windows, one window they had placed a coffee table below so any of my children could have climbed and fell out the window. The bolt to lock on of the sliding doors to the balcony was broken so could have been opened by a child leading to a disaster. The balcony was full of sharp rusty poles and looked like it didn’t have much life left in it. There was no temperature regulations on the the hot water, it was scolding hot. The dishes that were in the cupboard were dirty. I paid extra for an extra bed, which was just a sheet put on the fold out couch, not even pillows. Really disappointed with the safety and the cleanliness. Not worth the money.

2026-04-16 via Nuitee
K
Kerrie solo_traveller au
10
2026-04-14 via Nuitee
F
FU KUO couple au
10
Pros:

空間大,舒適

2026-04-14 via Nuitee
L
Linda couple au
10
It was great, we would go again
Pros:

It was very spacious, fantastic location, clean and had everything we needed.

2026-04-14 via Nuitee
N
Nicole solo_traveller au
9
2026-04-13 via Nuitee
C
Christine couple au
8
2026-04-11 via Nuitee
A
Amanda couple nz
10
Great location, great staff and great communication.
Pros:

Great location, great staff , great room.

Cons:

Nothing disliked.

2026-04-09 via Nuitee
T
Traci TUimaseve extended_group nz
9
Perfect stay in Dicky Beach Sunshine.
Pros:

Great central location. Great access to beach, convenience stores and food outlets.

2026-04-07 via Nuitee
C
Carmel family_with_children au
7
Nice stay apart from being no lift
Pros:

The rooms were a good size.

Cons:

No lifts getting your luggage and carry kids up 3 flights of stairs was hard work……

2026-04-07 via Nuitee
J
Janelle couple au
10
2026-04-06 via Nuitee
R
Rhiannen family_with_children au
10
2026-04-06 via Nuitee
S
Suzanne couple au
6
2026-04-05 via Nuitee
K
Kristen couple au
10
2026-04-04 via Nuitee
T
Tracey solo_traveller au
9
Overall sensational - location, ease of access
Pros:

Location was perfect for me. Did not use the pool, but loved the garden areas and the easy access to shops, restaurants, beach etc. Early check-in, it was greatly appreciated, as I had an afternoon wedding to attend...

Cons:

Lounge was too deep (short person) i.e. I could not sit comfortably.

2026-04-01 via Nuitee
B
Brendon family_with_children au
10
2026-03-31 via Nuitee
J
John couple au
8
2026-03-29 via Nuitee
M
Maryann family_with_children au
9
2026-03-27 via Nuitee
J
Joanne family_with_children au
10
2026-03-26 via Nuitee
E
Elisabeth couple gb
7
Convenient
Pros:

Location

Cons:

Pay extra for loo roll and pool towels

2026-03-26 via Nuitee