Carlton Arms Hotel

Hotels
7.2 (2484 reviews)
160 East 25th Street 2nd Floor , New York , us

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Concierge service
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Noise issues
Cleanliness problems

Categories

Cleanliness
5.23
Multiple reviews mention poor cleanliness, particularly related to bathrooms and overall upkeep.
Service
8.2
General positive sentiments about staff friendliness and attention.
Location
9.24
Numerous mentions of excellent location for visiting New York.
Room Quality
6.19
Some rooms are described as old and lacking sound isolation, affecting comfort.
Amenities
6.72
Basic amenities provided, but issues like noise and cleanliness affect perception.
Value for Money
7.18
High price for the quality of the facilities and room state.
Food and Beverage
7.43
Not explicitly mentioned, assumed standard quality for this hotel tier.
Overall Experience
7.4
Mixed feelings with strong points in location and service, but issues in cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:19

Property Description

Art-Influenced Accommodations
Experience a unique stay at Carlton Arms Hotel, where each room is a canvas showcasing the creativity of artists. From murals to paintings, immerse yourself in a one-of-a-kind artistic atmosphere that sets this hotel apart.

Onsite Artbreakhotel Gallery
Indulge in the hotel's very own gallery, featuring captivating artworks that add to the charm of your stay. Explore and appreciate the diverse creations within the premises, making your visit a truly enriching cultural experience.

Convenient Location
Situated just steps away from Madison Square Park, Carlton Arms Hotel offers easy access to nearby attractions like the Museum of Public Relations and Gramercy Theatre. With a subway station in close proximity, exploring the vibrant city of Manhattan is both effortless and exciting.

Book your stay at Carlton Arms Hotel now to immerse yourself in a world where art and hospitality converge seamlessly.

Important information:

Please note that the luggage storage is available until 23:00 hours only.

Please note that prior arrangement must be made for check-in after midnight and guests must inform the property in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: JFK

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.2
Based on 2484 reviews
Cleanliness: 5.23
Service: 8.2
Location: 9.24
Room Quality: 6.19
Amenities: 6.72
Value for Money: 7.18
Food and Beverage: 7.43
Overall Experience: 7.4
S
Swati extended_group us
1
Pros:

I didn’t like anything at this property

Cons:

The place was stinking of pee.
The floors were sticky
Not at all a good experience

2026-07-25 via Nuitee
Y
Yves solo_traveller fr
5
Original mais décevant
Pros:

L’emplacement

Cons:

La vétusté des équipements et le ma que de confort

2026-07-25 via Nuitee
Štěpán solo_traveller cz
9
2026-07-24 via Nuitee
N
Noel solo_traveller us
6
2026-07-24 via Nuitee
A
Agnieszka Luba extended_group pl
10
2026-07-24 via Nuitee
V
VADIBY solo_traveller us
1
Pros:

Location

2026-07-24 via Nuitee
J
Jeffrey family_with_children us
9
Great unique hotel
Pros:

Very unique hotel, super friendly and helpful staff, and best of all a real live cat!

Cons:

Shared bathrooms take a little planning for showers, and sometimes requires going to a diffrent floor if its occupied.

2026-07-24 via Nuitee
H
Harry solo_traveller gb
8
Quirky, filled essential needs and well-located. Just don't expect a Holiday Inn!
Pros:

The location was great - not too close to all of the noise but not too far of a walk from key tourist areas. I booked for the World Cup Final weekend a year in advance, and unlike other hotels in other cities during the World Cup, they didn't cancel in an attempt to price gauge.

It's a very quirky hotel - the photos show this a bit but it's only on arrival you realise just how quirky. Initially, I wasn't as sure about this being a positive. My first reaction when arriving was "what have I got myself into?", which I can't imagine is uncommon for other guests too. However, I started to appreciate the uniqueness and artwork a bit more during my stay, and even chatted to the owner Andrew on my checkout which gave much more context behind the concept.

Cons:

Not the hotels fault, more NYC's fault, but even in the quieter area there's sirens and horns honking 24/7 loud enough to wake you up multiple times in the night.

If I was to find a criticism, although I recognise I paid a very cheap price given location and the World Cup final being on, I would love to have seen a bit more upkeep in some of the rooms beyond the artwork. I looked at a few rooms before deciding on one, the sinks in 2 of the rooms visibily needed replacing or some kind of upkeep. A few floors in the hallways felt a bit lopsided - relatively minor things but just honest feedback.

2026-07-23 via Nuitee
F
Filipe extended_group us
7
2026-07-23 via Nuitee
V
Víctor couple es
2
La casa de la bruja o del chamán
Pros:

Creo que no me gustó nada jaja

Cons:

Instalaciones muy muy muy deterioradas y viejas. Decoración psicodélica. Habitaciones no aisladas del ruido del exterior

2026-07-22 via Nuitee
L
luis felipe extended_group co
10
2026-07-21 via Nuitee
D
darren extended_group it
10
Amazing value for location in NYC, felt like home
Pros:

What a wonderful experiance. Bargain price, in perfect location, with welcoming staff really made this a home from home. Thanks for being such wonderful hosts during our stay.

2026-07-20 via Nuitee
G
GINA solo_traveller br
4
Não espere encontrar um local limpo
Pros:

Da localização

Cons:

O hotel, a despeito de se dizer que tem memória artística, está com a preservação abandonada. Os quartos não foram higienizados nenhum dia durante minha estadia de 4 dias, o mesmo aconteceu com os banheiros compartilhados, permaneceram sujos todo o tempo em que lá estivemos.

2026-07-17 via Nuitee
M
Mathilde solo_traveller fr
8
Hotel original et tres bien place - une vraie experience
Pros:

L'hotel est tres original avec un tres bon rapport qualite prix. Au lieu d'imiter les hotels classiques en offrant un service decevant pour garder des prix, le lieu se differencie par ses decors, son service et son emplacement. Beaucoup de restaurants et bars sympa a proximite.

Cons:

Il faut etre conscient que l'hotel n'est pas situe dans un endroit calme. La proprete pourrait etre amelioree. Les draps ne sont pas non plus de premiere jeunesse. Pas de petit dejeuner inclus.

2026-07-17 via Nuitee
A
Aillaud family_with_children fr
10
Dormir au milieu des œuvres d'art à New York, une expérience géniale et unique à faire !
Pros:

L'ambiance est incroyable, c'est un vrai musée vivant. Chaque couloir et chaque chambre a son propre style. Pouvoir tomber sur des œuvres de Banksy et de plein d'autres artistes juste en allant prendre une douche, c'est magique. L'hôtel a une vraie âme et une vraie histoire, ça change tellement des chaînes d'hôtels impersonnelles et sans intérêt. Si vous aimez le street art et l'ambiance un peu underground, c'est vraiment l'adresse parfaite à New York.
Les membres de l’hôtel sont des personnes d’une grande richesse d’âme, d’une générosité sans commune mesure, en adéquation parfaite le lieux mythique.

2026-07-16 via Nuitee
S
Stacey S. solo_traveller tt
5
Good for one night in a central location but ensure you’re expected.
Pros:

The location was very much as described, smack dab in the middle of it all. Art deco bedroom.

Cons:

Told me I could check in late as arranged prior by email then when I arrived I was locked out, no code for entry provided before hand and had to depend on the kindness of a stranger for a phone call to them as my services were disconnected. They weren’t answering the doorbell where I stood for 20 mins.

2026-07-13 via Nuitee
K
Kevin family_with_children us
5
Ancient bathroom, but very serviceable room overall
Pros:

The cat was cool. Very nice! Good receptionist. Serviceable room with unique theme.

Cons:

Place was ancient. Everything is outdated and gives the look of dirtiness especially the bathroom. No microwave or fridge.

2026-07-13 via Nuitee
J
Jeancarlo solo_traveller es
5
Pros:

Ubicacion pero de día. De noche se ve un poco peligroso.

Cons:

Las instalaciones están muy deterioradas. El lavamanos estaba malo y siempre botaba agua.

2026-07-11 via Nuitee
B
Barquero Céspedes family_with_children cr
7
Vacaciones en New York
Pros:

Ubicación

Cons:

Espacio reducido

2026-07-10 via Nuitee
F
finbarrk solo_traveller ie
8
Pros:

Good value room in the centre of Manhattan. A few nice bars nearby.

Cons:

A TV would be an addition. There isn't a lift in this hotel, but I would stay again because of the price.

2026-07-08 via Nuitee