Carlton Arms Hotel

Hotels
7.2 (2533 reviews)
160 East 25th Street 2nd Floor , New York , US

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Concierge service
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Noise issues
Cleanliness problems

Categories

Cleanliness
5.23
Multiple reviews mention poor cleanliness, particularly related to bathrooms and overall upkeep.
Service
8.2
General positive sentiments about staff friendliness and attention.
Location
9.24
Numerous mentions of excellent location for visiting New York.
Room Quality
6.19
Some rooms are described as old and lacking sound isolation, affecting comfort.
Amenities
6.72
Basic amenities provided, but issues like noise and cleanliness affect perception.
Value for Money
7.18
High price for the quality of the facilities and room state.
Food and Beverage
7.43
Not explicitly mentioned, assumed standard quality for this hotel tier.
Overall Experience
7.4
Mixed feelings with strong points in location and service, but issues in cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:19

Property Description

Art-Influenced Accommodations
Experience a unique stay at Carlton Arms Hotel, where each room is a canvas showcasing the creativity of artists. From murals to paintings, immerse yourself in a one-of-a-kind artistic atmosphere that sets this hotel apart.

Onsite Artbreakhotel Gallery
Indulge in the hotel's very own gallery, featuring captivating artworks that add to the charm of your stay. Explore and appreciate the diverse creations within the premises, making your visit a truly enriching cultural experience.

Convenient Location
Situated just steps away from Madison Square Park, Carlton Arms Hotel offers easy access to nearby attractions like the Museum of Public Relations and Gramercy Theatre. With a subway station in close proximity, exploring the vibrant city of Manhattan is both effortless and exciting.

Book your stay at Carlton Arms Hotel now to immerse yourself in a world where art and hospitality converge seamlessly.

Important information:

Please note that the luggage storage is available until 23:00 hours only.

Please note that prior arrangement must be made for check-in after midnight and guests must inform the property in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Location

Guest Reviews

7.2
Based on 2533 reviews
Cleanliness: 5.23
Service: 8.2
Location: 9.24
Room Quality: 6.19
Amenities: 6.72
Value for Money: 7.18
Food and Beverage: 7.43
Overall Experience: 7.4
F
Feliciano Bartolomeu • solo_traveller • pt
4
Good location but dirty place
Pros:

The blankets was dirty and smelly

Cons:

You can’t open the window and there is a lot of noise coming from outside

2026-09-19 • via Nuitee
J
John • couple • us
2
2026-09-19 • via Nuitee
M
Marine • solo_traveller • fr
5
Pros:

Bon accueil et petit prix. Lit confortable

Cons:

La climatisation fait un bruit horrible. La fenêtre laisse passer tous les sons de l'extérieur. Les peintures dans la chambre ne sont pas forcément au goût de tout le monde. Globalement la chambre est peu ergonomique avec la porte de la salle de bain mal placée et le lavabo en dehors de la salle de bains. Peu d'eclairage dans la chambre. La plupart des prises ne fonctionnait pas

2026-09-19 • via Nuitee
J
Johnson • couple • us
4
Pros:

luggage storage before check in was a nice oprion

2026-09-19 • via Nuitee
A
Aimee • family_with_children • us
10
Quirky, Comfortable, and Fun!
Pros:

We absolutely loved our stay at the Carlton Arms. If you’re looking for a polished, cookie-cutter hotel with all the usual amenities, this probably isn’t your place—but if you want somewhere unique, full of character, affordable, and genuinely memorable, it’s fantastic.

The location was excellent. We were able to walk to so much, and having the subway nearby made getting all over Manhattan incredibly easy. After several very long sightseeing days, it was wonderful to have a convenient home base that didn’t require another complicated trip just to get back to our room.

The hotel itself is an experience. Every hallway, stairwell, and room is covered in art, and there’s something new to notice every time you walk through. It feels quirky, creative, a little eccentric, and completely unlike anywhere else we could have stayed. My 12-year-old and I had so much fun exploring it.

Our room was simple but comfortable, and having our own private bathroom was absolutely worth it. This is an older building, so you should come expecting quirks rather than luxury, but everything we actually needed was there. Most importantly, we felt comfortable and safe throughout our stay.

The staff were also incredibly kind and welcoming. There’s a warmth to the Carlton Arms that you just don’t get from a big chain hotel.

For the price, especially in Manhattan, I thought the value was outstanding. We spent our days exploring New York rather than hanging around a hotel, so I would much rather have a clean, comfortable, interesting place in a great location and spend the rest of the travel budget actually experiencing the city.

I would absolutely stay here again. In fact, after this trip, I think staying somewhere more conventional would feel a little boring. The Carlton Arms became part of our New York experience rather than simply being the place where we slept, and that’s probably the best compliment I can give it.

Cons:

The hall bathrooms definitely leave the hallways smelling a little like the city streets at times, but hey, it's New York.

2026-09-18 • via Nuitee
M
Miles • solo_traveller • gb
4
2026-09-17 • via Nuitee
S
Stephen • solo_traveller • ie
10
2026-09-17 • via Nuitee
M
Margo • couple • us
9
The spirit of NYC is kept alive and well at this wild, yet cozy hotel!
Pros:

The space was so fun and unique and it was truly special! It was in an incredible location and so affordable. The mattress was exceptionally comfortable. The staff was warm and great at communicating and being available. The space is really relaxed, and we felt like if we needed anything, we would be met with inviting hospitality.

Cons:

The bathroom could have been a little bit cleaner, and I wish there was a mirror in the room or bathroom, but that didn’t take away from the overall experience.

2026-09-17 • via Nuitee
J
JIMENEZ • family_with_children • us
10
Our stay was magical. The staff were very friendly, the room was perfect, the beds were wonderful.
Pros:

It was definitely the NYC experience we wanted. All the murals on every wall and the cute knick-knacks were wonderful. Also the complementary coffee was the cherry on top! The room was very spacious and was the exact size for my family.

Cons:

I didn't like that it didn't have a iron. (But I guess I could ask the front for one if I really needed one. Which I didn't). I also didn't like that there was very little plugs. We had to take turns to charge our phones & other electronics.

2026-09-17 • via Nuitee
F
Federica-Ere • solo_traveller • it
6
Pros:

Ned il gatto e la posizione dell' hotel.

Cons:

Poca pulizia nel bagno in comune e il fatto di non esserci l' ascensore

2026-09-13 • via Nuitee
P
Paul Harries • solo_traveller • au
5
Pros:

Only the location.

Cons:

It's a quirky sort of place, and will not suit all travellers. Bathroom facilities are basic but do work. No lift means lugging suitcases up fairly steep stairs. Room aircon is very noisy, I turned it off, but the large outside units start up at 5am, not great.
I was travelling alone, if my wife was with me, we would not have stayed.

2026-09-13 • via Nuitee
M
Michał • couple • pl
9
2026-09-12 • via Nuitee
T
Tayfun • solo_traveller • tr
7
2026-09-12 • via Nuitee
B
Bernard • couple • fr
8
Une bonne adresse très bien située si vous n'étes pas trop délicat !
Pros:

Hotel bien situé , non loin de la 5 éme avenue et pourtant quartier calme .
Le café chaud offert , bien pratique le matin , pas de perte de temps !
Personnel détendu , sympa !
Cadre totalement atypique .
Literie confortable .
Nous avons presque tout visité à pied !

Cons:

Les Toilettes et la douche sont partagés et celà n'a pas été un problème , je n'ai jamais attendu .
Par contre la propreté du bac de douche laisse à désirer . Mais il y a de l'eau chaude et le siphon s'évacue bien , c'est le principal !

2026-09-11 • via Nuitee
A
Aleksei • family_with_children • us
9
2026-09-11 • via Nuitee
Z
Zeno • family_with_children • it
8
Pros:

Hotel in posizione centrale comodissima, staff cordiale, per il prezzo che ha la qualità è ben più che sufficiente

Cons:

Un po’ rumoroso di notte

2026-09-11 • via Nuitee
L
lisa • family_with_children • us
7
Budget, a bit weird, but clean.
Pros:

Great location. Rooms and art is a bit creepy, some energy harvesting was going on on the Egyptian floor. Ah well. Protected my space.. wifi didn't work on the 4th floor. They politely moved me to the 1rst floor with a bathroom, that was nice. Kind and welcoming staff.

Cons:

Egyptian floor was creepy

2026-09-11 • via Nuitee
M
Mehdi • solo_traveller • fr
7
Pros:

L'emplacement
Le côté atypique
Le personnel

Cons:

Le bruit de la clim
La porte des toilettes et salle de bain qui laisse entrevoir ce qu'il y a à l'intérieur (pareil pour la chambre que j'ai eu !

2026-09-11 • via Nuitee
D
Davide • couple • it
6
Pros:

Buona posizione ad un prezzo contenuto
Comodo se si è di passaggio

Cons:

Non ha l’ascensore

2026-09-09 • via Nuitee
F
Fa67 • solo_traveller • it
8
New York settembre 2026
Pros:

Posizione centrale. Economico per essere a Newyork

Cons:

In 10 giorni non hanno mai pulito la camera

2026-09-09 • via Nuitee