Holiday Inn Express Harlow by IHG

Hotels
•
Holiday Inn Express
8 (2810 reviews)
Crown Gate Essex , Harlow , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly staff
Good location
Cons:
Cleanliness issues in bathrooms
Noise from building work

Categories

Cleanliness
7.08
Multiple reviews noted cleanliness issues, particularly in the bathroom.
Service
8.55
Most reviews praised the friendly and helpful staff.
Location
7.59
Hotel is noted to be a bit far from the city center, but close to shops.
Room Quality
8.04
Rooms were generally described as clean and spacious.
Amenities
8.07
Included basic amenities; some complaints about lack of parking.
Value for Money
8.03
Good value highlighted in reviews despite some drawbacks.
Food and Beverage
8.58
Breakfast was frequently mentioned as being good.
Overall Experience
8.05
The general sentiment was positive, with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:40

Property Description

Convenient Location

Located just 25 minutes from London Stansted Airport, Holiday Inn Express Harlow is surrounded by shopping and leisure facilities, with easy access to transportation hubs like Harlow Town rail station and an adjacent bus station.

Modern Amenities

Each room boasts an en suite power shower, flat-screen TV, high-speed WiFi, and tea/coffee making facilities, ensuring a comfortable stay for every guest.

Dining and Entertainment

Enjoy a complimentary Express Start breakfast daily and savor traditional British cuisine in the evening. Unwind with a drink at the lounge bar or explore nearby dining options recommended by our friendly staff.

Ready to experience comfort and convenience at Holiday Inn Express Harlow? Book your stay now and make the most of your visit!

Important information:

Renovation work will be carried out from October 2024 to February 2026 from 08:00 to 18:00. Guests may experience some noise. Please note that the parking is not available during this period.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 7 per day.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 2810 reviews
Cleanliness: 7.08
Service: 8.55
Location: 7.59
Room Quality: 8.04
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.05
T
Tina • family_with_children • gb
9
Pros:

Clean rooms. Good restaurant. Helpful staff.

Cons:

Car parking was not available by the hotel and we had to use the adjacent multi storey car park. We were advised of this though but as we were going to a wedding it was not to nice to access the car park in our finery

2026-04-04 • via Nuitee
A
Anita • couple • ie
7
Pros:

Super friendly and attentive staff
Comfortable beds

2026-04-04 • via Nuitee
J
Jitka • family_with_children • gb
9
Great comfortable stay
Pros:

Lovely, clean and comfortable. In a fantastic location to the sport centre.

Cons:

Breakfast wasn’t the easiest to navigate around. The set up didn’t work for us in the busy times.

2026-04-02 • via Nuitee
W
William • solo_traveller • gb
8
2026-04-02 • via Nuitee
M
Massimo • solo_traveller • gb
10
Pros:

Harlow Essex not London, Roma, Florence, Paris. The price are expensive

2026-04-01 • via Nuitee
A
Amrit • couple • gb
10
Pros:

Good

Cons:

Nothing always good

2026-04-01 • via Nuitee
E
Ewa • solo_traveller • gb
10
2026-03-31 • via Nuitee
R
Richard • solo_traveller • gb
7
Pros:

Property was clean,

Cons:

Car park was closed and the only way to tell was by attempting to drive into the car back. You then had to reverse back out on to a busy street.

Room was very small. Only one pillow on an uncomfortable sofa bed.

Aircon was very noisy, we couldn’t turn it up or down, it just kept blowing.

2026-03-31 • via Nuitee
M
Mrs • solo_traveller • gb
10
Pros:

Friendly helpful staff epically grace on reception very helpful with a future booking we have

2026-03-31 • via Nuitee
D
Dave • family_with_children • gb
9
2026-03-28 • via Nuitee
A
Artjoms • family_with_children • gb
6
Pros:

Professional reception, good breakfast, good location, fair pricing

Cons:

A bit tired interior, especially in the bathroom

2026-03-28 • via Nuitee
A
Aseel • solo_traveller • gb
8
2026-03-27 • via Nuitee
K
kenneth • couple • gb
10
Good value and excellent service
Pros:

Great location for town centre

Cons:

All good

2026-03-24 • via Nuitee
J
Jay • family_with_children • gb
10
Pros:

Friendly and helpful staff

Cons:

Breakfast quality was poor, especially sausages and bacon.

2026-03-23 • via Nuitee
A
Adrian • couple • gb
10
Pros:

The lady or lady at the reception was sensationally kind!! I would like to thank Mihaela at the reception once again for the information she provided and for her kindness❤️

2026-03-23 • via Nuitee
H
Hannah • couple • gb
9
I’d stay again. Was lovely.
Pros:

Good shower, clean room. Easy check in and out.

Cons:

Beds were small.

2026-03-23 • via Nuitee
A
Alexa • couple • gb
10
2026-03-20 • via Nuitee
C
Coar • solo_traveller • gb
3
poor
Cons:

The hotel is under refurbishment, it is a building site and the decorators where in the room next door until 5pm so while working on emails etc i could here them and it smelt of wall paper paste

2026-03-20 • via Nuitee
G
Geraldo • extended_group • nl
6
het ging niet fantastisch
Pros:

Ontbijt was erg matig weinig spullen,

Cons:

Ontbijt was erg matig weinig spullen, kamer was niet erg schoon veel stof en handzeep pompje dufde je niet vast te pakken

2026-03-20 • via Nuitee
B
beckyago • family_with_children • fr
9
Pros:

excellent breakfast w/varied selection of warm/ cold food . great location w/in walking distance of shopping center. comfortable room w/choice pillows & bathroom amenities on demand.

Cons:

insufficient parking spacd

2026-03-17 • via Nuitee