Holiday Inn Express Harlow by IHG

Hotels
•
Holiday Inn Express
8 (2989 reviews)
Crown Gate Essex , Harlow , gb

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly staff
Good location
Cons:
Cleanliness issues in bathrooms
Noise from building work

Categories

Cleanliness
7.08
Multiple reviews noted cleanliness issues, particularly in the bathroom.
Service
8.55
Most reviews praised the friendly and helpful staff.
Location
7.59
Hotel is noted to be a bit far from the city center, but close to shops.
Room Quality
8.04
Rooms were generally described as clean and spacious.
Amenities
8.07
Included basic amenities; some complaints about lack of parking.
Value for Money
8.03
Good value highlighted in reviews despite some drawbacks.
Food and Beverage
8.58
Breakfast was frequently mentioned as being good.
Overall Experience
8.05
The general sentiment was positive, with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:40

Property Description

Convenient Location

Located just 25 minutes from London Stansted Airport, Holiday Inn Express Harlow is surrounded by shopping and leisure facilities, with easy access to transportation hubs like Harlow Town rail station and an adjacent bus station.

Modern Amenities

Each room boasts an en suite power shower, flat-screen TV, high-speed WiFi, and tea/coffee making facilities, ensuring a comfortable stay for every guest.

Dining and Entertainment

Enjoy a complimentary Express Start breakfast daily and savor traditional British cuisine in the evening. Unwind with a drink at the lounge bar or explore nearby dining options recommended by our friendly staff.

Ready to experience comfort and convenience at Holiday Inn Express Harlow? Book your stay now and make the most of your visit!

Important information:

Renovation work will be carried out from October 2024 to August 2026 from 08:00 to 18:00. Guests may experience some noise. Please note that the parking is not available during this period.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 7 per day.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 2989 reviews
Cleanliness: 7.08
Service: 8.55
Location: 7.59
Room Quality: 8.04
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.05
B
Bekir yildiray • solo_traveller • tr
7
However I liked
Pros:

Staff, location

Cons:

Bath, breakfast

2026-07-05 • via Nuitee
K
Keith • solo_traveller • gb
6
A good hotel with nice breakfast and good location.
Pros:

Location, in the middles of te Town, near bars and restaurants. Breakfast was nice and plenty of selection.

Cons:

Standards of dress allowed in the bar / restaurant. There were residents in pyjamas in the evening - clearly maintainong a minimum dress standard should be stated

2026-07-04 • via Nuitee
L
Laura • couple • gb
9
Pros:

Excellent shower , air conditioning and clean room .
Nice staff . Efficient.

Cons:

Rubble directly outside our window on scaffolding

2026-07-04 • via Nuitee
J
Jacqueline • couple • gb
9
2026-07-02 • via Nuitee
J
Jemima • solo_traveller • au
9
2026-07-01 • via Nuitee
A
Amber-jade • couple • au
7
Nice for a short stay
Pros:

Staff were lovely, the room was quiet despite near by construction. Good location

Cons:

It was basic but for this price a good deal.

2026-06-30 • via Nuitee
A
Agnieszka • couple • pl
8
2026-06-30 • via Nuitee
T
Tina • couple • gb
8
Great place for a stop over
Pros:

Breakfast was good , room was very comfortable, and bed was just great

Cons:

Better seats in lounge area (bar)

2026-06-29 • via Nuitee
T
Taha • solo_traveller • ma
10
2026-06-28 • via Nuitee
S
Sandra • solo_traveller • gb
4
Okay for one night stay
Pros:

The staff were friendly and the reception area was clean. The breakfast options were good.

Cons:

The room itself was clean however the bed was really uncomfortable . I hardly slept it was really hard and left me with a bad neck. The bathroom was clean but the shower curtain was badly stained so really needs replacing. Room number 431

2026-06-28 • via Nuitee
K
Krzysztof • couple • gb
9
It was ok but parking should be refunded
Pros:

Nice building

Cons:

Price for no parking! This parking should be refunded

2026-06-27 • via Nuitee
K
Katy • solo_traveller • gb
9
Great hotel, pity there is no on site parking as advertised
Pros:

Friendly helpful staff. Clean. Excellent air conditioning. Very comfortable bed and pillow. Great breakfast.

Cons:

Booking.com state that there is free on site secure parking. There is not, due to very long standing building works. You will have to use the multi-storey next door and pay. There is no agreement for the hotel to reimburse this cost.

2026-06-27 • via Nuitee
F
Francesco • solo_traveller • mt
8
2026-06-27 • via Nuitee
P
Peter • family_with_children • fr
10
Comfortable and relaxing.
Pros:

Clean. Friendly helpful staff.

Cons:

Parking closed due to refurbishment works

2026-06-27 • via Nuitee
L
Liam • couple • gb
7
Cons:

Didn’t get any ihq points for stay

2026-06-26 • via Nuitee
M
Martin • solo_traveller • gb
8
Comfortable bed, nice room and kept cool.
Pros:

Air conditioning in the room during a heatwave. Good food in the evening.

Cons:

Car park being out of use.

2026-06-26 • via Nuitee
S
Strang • solo_traveller • gb
10
2026-06-26 • via Nuitee
J
Jeremy • solo_traveller • gb
8
2026-06-25 • via Nuitee
F
Folake • solo_traveller • gb
8
Pros:

Near the shopping centre

Cons:

Nothing

2026-06-22 • via Nuitee
K
Kirsty • couple • gb
3
Needs updating
Pros:

How close it was

Cons:

Parking is very bad, beds tiny, just very run down

2026-06-21 • via Nuitee