Holiday Inn Express Harlow by IHG

Hotels
Holiday Inn Express
8 (2896 reviews)
Crown Gate Essex , Harlow , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly staff
Good location
Cons:
Cleanliness issues in bathrooms
Noise from building work

Categories

Cleanliness
7.08
Multiple reviews noted cleanliness issues, particularly in the bathroom.
Service
8.55
Most reviews praised the friendly and helpful staff.
Location
7.59
Hotel is noted to be a bit far from the city center, but close to shops.
Room Quality
8.04
Rooms were generally described as clean and spacious.
Amenities
8.07
Included basic amenities; some complaints about lack of parking.
Value for Money
8.03
Good value highlighted in reviews despite some drawbacks.
Food and Beverage
8.58
Breakfast was frequently mentioned as being good.
Overall Experience
8.05
The general sentiment was positive, with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:40

Property Description

Convenient Location

Located just 25 minutes from London Stansted Airport, Holiday Inn Express Harlow is surrounded by shopping and leisure facilities, with easy access to transportation hubs like Harlow Town rail station and an adjacent bus station.

Modern Amenities

Each room boasts an en suite power shower, flat-screen TV, high-speed WiFi, and tea/coffee making facilities, ensuring a comfortable stay for every guest.

Dining and Entertainment

Enjoy a complimentary Express Start breakfast daily and savor traditional British cuisine in the evening. Unwind with a drink at the lounge bar or explore nearby dining options recommended by our friendly staff.

Ready to experience comfort and convenience at Holiday Inn Express Harlow? Book your stay now and make the most of your visit!

Important information:

Renovation work will be carried out from October 2024 to August 2026 from 08:00 to 18:00. Guests may experience some noise. Please note that the parking is not available during this period.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 7 per day.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 2896 reviews
Cleanliness: 7.08
Service: 8.55
Location: 7.59
Room Quality: 8.04
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.05
O
Olugbemga solo_traveller gb
8
2026-05-02 via Nuitee
M
michael couple gb
10
Exactly what I wanted
Pros:

Easy to find

Cons:

It was great

2026-04-30 via Nuitee
S
Steph extended_group gb
10
2026-04-29 via Nuitee
S
Steph extended_group gb
10
2026-04-29 via Nuitee
S
stephen couple gb
7
2026-04-28 via Nuitee
A
Andrea couple gb
10
Relaxing stay , great staff and lovely hotel
Pros:

Great location with amenities close by

2026-04-28 via Nuitee
J
Joe solo_traveller gb
8
2026-04-27 via Nuitee
R
Robert solo_traveller gb
10
2026-04-26 via Nuitee
M
Maxwell solo_traveller gb
7
The place is so clean and can recommend anyone everyday
Pros:

The rooms were clean & comfortable

Cons:

Liked everything

2026-04-26 via Nuitee
F
Fanuel couple gb
7
2026-04-26 via Nuitee
J
Jack couple gb
10
2026-04-26 via Nuitee
J
Jack couple gb
10
Excellent
Pros:

Staff was very polite and welcoming.
The room was very clean and the beds are comfortable. 100% recommend a stay here

2026-04-26 via Nuitee
P
Paulina family_with_children pl
8
2026-04-26 via Nuitee
A
Anna couple pl
9
2026-04-26 via Nuitee
S
Sylvia solo_traveller gb
7
Ideal location for my purpose
Pros:

Mattresses were comfortable as were the choice of pillows.
Rooms were well furnished and clean.

Cons:

Breakfast: there was no alternative to a savoury no sugar hot breakfast like cheese, cold meats, cucumber, tomatoes, olives etc
Room 447: drainage of the the bathroom sink water was virtually non existent
Room 340: On my arrival around 7pm I found the sofa was opened up into a bed even though I was the only occupant. No space to move or sit down. I was too exhausted to do anything about it at the time.
The air con was switched off which I appreciated. However, it started flashing with torch light brightness in the early morning hours 4am and could neither be switched on nor off. Unable to go back to sleep I was left bleary eyed instead of refreshed.

I reported my issues to friendly and apologetic reception who made a note.

2026-04-25 via Nuitee
J
Jadon couple gb
10
2026-04-25 via Nuitee
T
Thomas solo_traveller gb
8
Pros:

Friendly staff. Clean room and bed , good breakfast and coffee

2026-04-25 via Nuitee
S
smith couple gb
8
2026-04-24 via Nuitee
J
Jonida couple al
8
Nice
2026-04-24 via Nuitee
M
Moses solo_traveller gb
10
2026-04-22 via Nuitee