Holiday Inn Express Harlow by IHG

Hotels
•
Holiday Inn Express
8 (3025 reviews)
Crown Gate Essex , Harlow , GB
+44 1279 624380

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Clean rooms and comfortable beds
Good breakfast with plenty of options
Convenient central location
Perceived good value for money
Cons:
Paid parking (£6/24h) and parking access issues
Renovation/scaffolding causing disturbance and limited access
Occasional minor maintenance issues (electrical, lack of fridge)
One report of poor coffee and one of an unclean bathroom

Categories

Cleanliness
8
Generally praised across reviews: rooms described as clean, towels changed daily and good shower products; isolated comment about a not-very-clean bathroom and some corridor noise.
Service
9
Consistently highlighted as a strong point: friendly, exceptionally helpful staff, professional reception, assisted with lost wallet and parking advice; early room readiness noted.
Location
8.5
Many guests liked the central location (near mall) and convenience; a number of reviews mention construction/roadworks or scaffolding affecting immediate access.
Room Quality
8
Rooms frequently described as large, comfortable and clean with good beds; some mentions of tired-looking areas or noise related to renovation work.
Amenities
6.5
Notable weaknesses: paid car parking (£6/24h) repeatedly criticised, lack of disabled parking, absence of in-room fridge noted, and ongoing maintenance/scaffolding reduced amenity perception.
Value for Money
8
Multiple guests described the hotel as excellent value for money despite extra parking charges; generally seen as good cost-performance.
Food and Beverage
8
Breakfast commonly described as good/basic with plenty of options; one comment called the coffee terrible but overall breakfast praise was frequent.
Overall Experience
8
Overall stays are positive with strong staff, clean rooms and satisfactory breakfasts; main detractors are parking charges and renovation-related disruption.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Convenient Location

Located just 25 minutes from London Stansted Airport, Holiday Inn Express Harlow is surrounded by shopping and leisure facilities, with easy access to transportation hubs like Harlow Town rail station and an adjacent bus station.

Modern Amenities

Each room boasts an en suite power shower, flat-screen TV, high-speed WiFi, and tea/coffee making facilities, ensuring a comfortable stay for every guest.

Dining and Entertainment

Enjoy a complimentary Express Start breakfast daily and savor traditional British cuisine in the evening. Unwind with a drink at the lounge bar or explore nearby dining options recommended by our friendly staff.

Ready to experience comfort and convenience at Holiday Inn Express Harlow? Book your stay now and make the most of your visit!

Important information:

Renovation work will be carried out from October 2024 to December 2026 from 08:00 to 18:00. Guests may experience some noise. Please note that parking is unavailable during this period.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 3025 reviews
Cleanliness: 8
Service: 9
Location: 8.5
Room Quality: 8
Amenities: 6.5
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
B
Bradley • solo_traveller • gb
6
Cons:

Coffee was terrible

2026-10-31 • via Nuitee
R
Rafael • family_with_children • es
10
Pros:

El servicio del personal

2026-10-31 • via Nuitee
G
Ghostissimo • solo_traveller • it
8
Pros:

Easy hotel just for 2 nights

Cons:

Renovation work was disturbing

2026-10-30 • via Nuitee
E
Emilio • family_with_children • gb
10
Pros:

Everything

Cons:

Nothing

2026-10-27 • via Nuitee
S
Shona • family_with_children • gb
9
2026-10-27 • via Nuitee
H
Humphrey • family_with_children • gb
10
Pros:

The professionalism of the staff and the advice on where to park and the area

Cons:

Nothing

2026-10-27 • via Nuitee
M
Mike • couple • gb
9
Exceeded expectations
Pros:

The Hotel was excellent value for money, facilities good, staff excellent, very helpful and accomodating.

Cons:

the weather :)

2026-10-27 • via Nuitee
T
Tony • extended_group • gb
8
2026-10-27 • via Nuitee
J
Jeremy • family_with_children • gb
8
2026-10-26 • via Nuitee
K
Kate • family_with_children • gb
8
Excellent
Pros:

Rooms where ready early and were nice and clean

Cons:

The only thing that would have made it easier would be a small fridge in the room

2026-10-26 • via Nuitee
S
Simon • solo_traveller • gb
7
2026-10-26 • via Nuitee
C
Chris • solo_traveller • gb
10
2026-10-26 • via Nuitee
T
Tracy • family_with_children • gb
10
2026-10-25 • via Nuitee
T
Thomas • family_with_children • gb
10
2026-10-25 • via Nuitee
U
USMAN • solo_traveller • ae
10
The hotel deserves an extra star
Pros:

Exceptionally helpful and friendly staff, very good breakfast

Cons:

Electrical maintenancr

2026-10-25 • via Nuitee
N
Naomi • family_with_children • gb
7
Good central location
Pros:

Breakfast was nice and the bed was comfy.

Cons:

Hotel is looking tired and run down.

2026-10-24 • via Nuitee
D
David • family_with_children • gb
10
Pros:

Friendly staff

Cons:

Nothing to report

2026-10-24 • via Nuitee
S
Seung Hyun • family_with_children • gb
9
Pros:

Great location by the mall. Staff are very helpful. Breakfast may be basic but I was happy with it. Quiet and well kept

2026-10-24 • via Nuitee
D
Debbie • family_with_children • gb
9
All good apart from parking
Cons:

Lack of disabled parking facilities

2026-10-22 • via Nuitee
S
Simon • extended_group • gb
8
Pros:

Check out at 13.00 available - many thnanks

2026-10-22 • via Nuitee