Hotel Arena

Hotels
8.2 (185 reviews)
Calle Tiburon Ballena sin numero , Holbox Island , mx

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Express check-in/check-out
Safety deposit box
Tour desk
Shuttle service (additional charge)
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Friendly staff
Rooftop pool and bar
Cons:
Noise disturbances
Limited amenities and food variety

Categories

Cleanliness
8
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.5
Service was generally appreciated, with friendly and helpful staff.
Location
9
The central location was highly praised, although noise was a concern for some guests.
Room Quality
8.3
Rooms were comfortable, spacious, and well-maintained, with occasional noise disturbances.
Amenities
8
Guests appreciated amenities like the rooftop pool and bar, although noise from music was a downside for some.
Value for Money
8
Opinions varied on whether the price was justified by the location and services offered.
Food and Beverage
7.3
Food and beverage services received mixed feedback, with some guests wanting more variety.
Overall Experience
8.7
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 08:33

Property Description

Prime Location by the Beach
Located in the heart of Holbox Island, Hotel Arena offers a prime location just a stone's throw away from the stunning beach. Situated within the Yum Balam Natural Reserve, guests can enjoy the tranquility of the surroundings while being close to the vibrant main square.

Modern Rooms with Spectacular Views
The spacious and air-conditioned rooms at Hotel Arena are elegantly decorated and equipped with all modern amenities. From flat-screen cable TV to a minibar, the rooms offer comfort and convenience. Upgrade to a suite for panoramic park views and a convenient kitchenette.

Relaxation and Adventure
Unwind by the outdoor pool or soak up the sun on the terrace at Hotel Arena. For adventure seekers, a variety of water sports activities are available on the nearby beach, from whale shark tours to diving trips.

Ready to experience the perfect blend of relaxation and adventure at Hotel Arena? Book your stay now and make unforgettable memories on Holbox Island!

Important information:

Please inform Hotel Arena in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Please note that the rate does not include the environment tax, this must be paid in cash at the time of check-in. $33.00 MXN per night per person.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUN

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for MXN 43 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 185 reviews
Cleanliness: 8
Service: 8.5
Location: 9
Room Quality: 8.3
Amenities: 8
Value for Money: 8
Food and Beverage: 7.3
Overall Experience: 8.7
F
Franck family_with_children fr
7
Bon emplacement
Pros:

Nous avons aimé la situation géographique, le roof top, la literie, les plantes qui ajoutent au charme

Cons:

Nous n'avons pas aimé le manque de lumière (la chambre est très sombre) et l'accueil inexistant, donc nous entrons avec des codes (et pas de clé) et quand ils ne marchent pas (ce qui a été notre cas), c'est galère si on n'a pas de data à l'étranger
Le bar du roof top était fermé, pourquoi ?
L'hôtel est situé en face d'un lieu d'animation de la ville donc certaines soirées/nuits étaient bruyantes
Par ailleurs, nous avons oublié un objet de valeur (sans garantie que cela soit là-bas) et avons écrit à l'établissement et nous n'avons jamais eu de réponse.

2025-08-28 via Nuitee
M
Martina family_with_children it
10
Pros:

Hotel molto pulito e molto curato, situato sopra il ristorante più buono di tutta la vacanza in Messico.
La colazione, inclusa nel prezzo, era prevista nell'hotel gemellato (Villa Flamingo), uno dei 3 più belli di tutta Holbox. Se passate da qui vi consiglio vivamente questa struttura! Voto 10/10.

Cons:

Nulla

2025-08-24 via Nuitee
O
Olatz couple es
7
Pros:

Muy buena ubicación, centrica y cerca de la playa. Habitación limpia, comoda y bien equipada.

Cons:

La parte de la piscina está algo descuidada. Además el espacio de la terraza no está bien aprovechada, tiene varios fuegos pero no se puede cocinar en ellas.

Por otro lado, si se hace la reserva con desayuno incluido, tienes que desplazarte a otro hotel para ello, aunque te pagan el servicio de taxi.

2025-08-24 via Nuitee
J
Joseph couple gb
10
2025-08-17 via Nuitee
A
Alexandre family_with_children fr
6
Pros:

Lits

Cons:

Travaux très bruyants juste à côté non signalés. Nous n’aurions probablement pas réservé ici si nous en avions été informés.

2025-08-12 via Nuitee
H
Hugues family_with_children fr
7
2025-08-10 via Nuitee
V
Violaine family_with_children fr
8
Très bien
Pros:

L’emplacement, la taille des chambre et la literie
Le petit déjeuner dans l’autre hôtel sur la plage. Très bon petit déjeuner avec une magnifique vue et un bon accueil des équipe du flamingo.

Cons:

À l’arrivée nous avons mis un peu de temps pour avoir les codes des chambres car il n’y avait personne sur place.
Et pas d’info pour le petit déjeuner qui était inclus dans le prix payé. Il a fallu insister pour savoir où était servi le petit déjeuner

2025-08-07 via Nuitee
C
Clément family_with_children fr
10
Pros:

Petit hôtel très bien décoré de façon chaleureuse avec beaucoup de plantes. En plein centre avec tout à proximité. Propre. Piscine très agréable en roof top.

Cons:

Bruyant, mais notamment a cause des travaux à côté de l'hôtel pendant notre séjour.

2025-08-02 via Nuitee
J
Joshua young couple gb
8
Great stay on Isla Holbox
Pros:

+Modern building
+Comfortable beds
+Clean rooms
+Smart TV and good A/C
+Friendly staff
+Decent WiFi
+Rooftop pool and bar
+Very central location, though this was a downside too

Cons:

-The location is very central but due to being opposite the main town square, there was very loud music and performances until 1am one night
-The room was a bit small and damp

2025-06-22 via Nuitee
M
Myrthe young couple nl
8
Very good
2025-06-02 via Nuitee
J
Julia solo traveller au
10
Exceptional
Pros:

Great location right in the centre of down town. All the best restaurants are within 2 minute walk, as is the beach! Markets and live music and dancing most nights in the plaza across the street, so you have the best view from the balcony. The music stops at midnight so it didn't interfere with sleep too much. The rooms are lovely, large, and comfortable, with great air-conditioning. The front desk staff guy was very friendly and helpful. For the location and the aesthetics of the hotel, the price is fantastic value.

2025-05-21 via Nuitee
J
Janie young couple gb
10
Exceptional
Pros:

Perfect stay, great location. Would recommend!!

2025-05-12 via Nuitee
A
Angelica family with young children nl
9
Superb
2025-05-01 via Nuitee
R
Rodrigo family
10
Pros:

Great Hotel with great installations

2025-04-27 via Nuitee
K
Karen family with young children ca
9
Superb
2025-04-23 via Nuitee
L
Laurence family with young children gb
7
Good
Pros:

Location and comfort

Cons:

It would have been nice to have a fridge

2025-04-20 via Nuitee
I
Ikram young couple be
8
Very nice, super clean and perfect location
Pros:

The location is perfect, the personal very kind and helpful. The room is very clean and feels new. The only possible downside is the music from the bar above but personally we did not mind it at all and it stops at 23h.

2025-04-12 via Nuitee
R
Rosario Guadalupe López family
10
Pros:

Super Agusto, son muy atentos y es muy práctico todo

2025-04-11 via Nuitee
H
HugoGabriel partner
10
Pros:

Muy limpia la habitacion y confortable con muchos accesorios de higiene que hacen a los detalles. El Recepcionista (Rodrigo creo) muy amable atento y servicial, un diez(10). Excelente y super recomendable.

2025-03-24 via Nuitee
M
Morwenna young couple gb
5
Lovely hotel, extremely noisy
Pros:

Central location, spacious room and terrace, comfy bed and all the bathroom amenities you need.

Cons:

On our first night the bar on the roof (above our room) had very loud live music until midnight. The following two nights it turned out to be Carnaval which meant there was booming music in the plaza directly outside our room until 2am. The music was so loud the room was vibrating and there is no soundproofing. If we’d known this before, we would have stayed elsewhere.

2025-03-02 via Nuitee