İstanbul Bosphorus Hotel Symbola

Hotels
8.5 (166 reviews)
Portakal Yokusu Cad., No:17, Ortakoy, Besiktas , Istanbul , tr
+90 533 136 37 67

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good value
Cons:
Noise from traffic
Basic breakfast selection
Limited helper assistance for luggage

Categories

Cleanliness
8.08
Generally clean with some concerns about fit and finishes in the economy room.
Service
9.05
Staff is consistently described as helpful, friendly, and attentive.
Location
9.09
Excellent location near transport links and key attractions.
Room Quality
8.54
Rooms praised for style and comfort, although some noted maintenance issues.
Amenities
8.57
Amenities meet expectations for a hotel at this standard.
Value for Money
8.53
Guests feel they received good value for the price paid.
Food and Beverage
7.58
Breakfast options are labeled as simple, though adequate.
Overall Experience
8.55
Many guests had enjoyable stays and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:31

Property Description

Historical Mansions in a Garden Oasis
Symbola Bosphorus offers a unique stay in two historical mansions nestled in a serene garden, just steps away from the iconic Bosphorus Bridge.

Ottoman-Inspired Rooms with Modern Amenities
Experience a blend of traditional Ottoman decor and modern convenience in rooms equipped with LCD TVs, safes, and marble bathrooms. Some rooms even boast stunning sea views.

Authentic Turkish Dining and Scenic Views
Indulge in delicious Turkish cuisine at the on-site restaurant while taking in panoramic city views. Don't miss the chance to savor a traditional Turkish breakfast or unwind with Turkish coffee and delights.

For a memorable stay in Istanbul, book your accommodation at Symbola Bosphorus today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IST

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 6 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 166 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 7.58
Overall Experience: 8.55
Моника • couple • bg
7
2026-07-25 • via Nuitee
T
Toma • solo_traveller • bg
10
2026-07-24 • via Nuitee
T
Tugba • solo_traveller • nl
9
Huzur dolu
Pros:

Harika biryer evimizde hissettik otantik odalar gilet yuzlu personeel kahvalti anne kahvaltisi hersey Cok guzeldi

2026-07-21 • via Nuitee
F
Farhaf • solo_traveller • az
10
2026-07-19 • via Nuitee
N
Nicolle • extended_group • nl
6
Prima, vanwege de leuke inrichting van het hotel, het aardige personeel en de locatie.
Pros:

Ontzettend aardige mensen. De dames die het ontbijt brachten waren zo ontzettend vriendelijk en vrolijk.

Cons:

Dat niemand van het personeel Engels spreekt. Ze kunnen je nergens mee helpen omdat ze geen andere taal dan Turks spreken. Verder heeft het een mooie tuin en centrale ruimte, maar is er geen mogelijkheid iets te bestellen. Er is geen horeca actief.

2026-07-15 • via Nuitee
B
Boran • couple • ca
9
2026-07-13 • via Nuitee
Моника • couple • bg
10
2026-07-10 • via Nuitee
U
Ulviyya • couple • az
1
We booked a villa for 5,000 TL, but when we arrived, we were given a much cheaper room worth around
Pros:

We booked a villa for 5,000 TL, but when we arrived, we were given a much cheaper room worth around 3,500 TL instead. We felt completely misled.

On top of that, the air conditioning and Wi-Fi did not work. The water temperature constantly changed from hot to cold, making it very uncomfortable. We couldn’t even eat breakfast because there was almost no proper food available.

I do not recommend this hotel to any tourist or guest. Unfortunately, you may be misled or disappointed at any time.

Cons:

We booked a villa for 5,000 TL, but when we arrived, we were given a much cheaper room worth around 3,500 TL instead. We felt completely misled.

On top of that, the air conditioning and Wi-Fi did not work. The water temperature constantly changed from hot to cold, making it very uncomfortable. We couldn’t even eat breakfast because there was almost no proper food available.

I do not recommend this hotel to any tourist or guest. Unfortunately, you may be misled or disappointed at any time.

2026-07-08 • via Nuitee
E
Erkan • couple • gb
8
A lovely stay with wonderful staff and a hotel that has great potential.
Pros:

The location was excellent and in a beautiful part of Ortaköy, although it is on a very steep hill. The biggest highlight of our stay was the staff. A special thank you to Berrin Teyze, who is truly the backbone of this hotel. She works incredibly hard, is always smiling, welcoming, and made us feel at home throughout our stay. The breakfast was also very good, thanks to her efforts. We'd also like to thank Hasret and Ibrar at reception for being friendly, helpful, and making us feel welcome from the moment we arrived.

Cons:

The hotel feels a little outdated and would really benefit from refurbishment. We also think more attention should be given to cleanliness, and the hotel appeared to be understaffed and could be better organised. It has huge potential to become one of the most popular hotels in Ortaköy, but these improvements are needed to reach that standard.

2026-06-30 • via Nuitee
M
Mehmet • family_with_children • ch
7
Cons:

Bonjour
Les chambres n'étaient pas propres.

2026-06-28 • via Nuitee
M
Mamdouh • couple • us
8
Pros:

Staff

2026-06-23 • via Nuitee
A
ALBERTO • couple • es
6
Pros:

Actitud de los empleados
Desayuno agradable

Cons:

Habitación sin ventanas
Limpieza deficiente
El cabezal de la ducha se estaba despintando

2026-06-17 • via Nuitee
K
Klea • couple • al
8
2026-06-14 • via Nuitee
F
Françoise • solo_traveller • re
8
Pros:

Établissement avec beaucoup de charme une décoration à l’ancienne; ma
fille qui y a séjourné m’a dit je croyais loger au palais Beylerbeyi.
Logement propre climatisé bouteilles d’eau offertes
Personnel très accueillant sympathique gentil;

Cons:

Petit déjeuner vraiment pas au niveau

2026-06-13 • via Nuitee
I
Inta • couple • gb
5
Okay apartment with exceptional breakfast
Pros:

Breakfast is exceptional, it is 11/10 for this type of property & service. Wow

Cons:

Staff doesn’t speak English, it’s extremely loud - you hear everything from the next door apartments. Bed squeaks and moves when you turn. One morning we didn’t have hot water too.

2026-06-09 • via Nuitee
S
Shahd • couple • jo
5
2026-06-04 • via Nuitee
G
Gulmira • family_with_children • kz
10
The best personnel and best service in Turkey! Highly recommend and will return!😘😘😘
Pros:

Отель сам по себе очень красивый в смысле вся территория утопает в зелени! Прекрасный вид из ресторана на Босфор! Внутренний дворик очень красивый для фото на закате- пушка! Некоторые Комнаты может и немного уставшие, но чистые! Завтраки великолепные! Очень вкусно нам готовила и приносила тетушка Berrin. На ресепшн девушка Husret помогала со всеми нашими вопросами и просьбами. Огромное спасибо персоналу! И особенно этим двум прекрасным женщинам! Так как у нас заболела сестра и они помогали вызвать скорую, приготовить специальную еду, давали больному человеку воду. Пусть Бог всегда будет с вами, дорогие! Низкий поклон вам!🙏❤️❤️❤️🥰🥰🥰

Cons:

N/A

2026-06-04 • via Nuitee
K
Keva • couple • de
1
2026-06-01 • via Nuitee
M
Muzaffer • extended_group • de
10
Alles gut und die Hastet hanim Leiterin war sehr umgänglich
Pros:

Die Lage, das Personelle und Preis Leistung

2026-06-01 • via Nuitee
B
Bushra • couple • sa
9
I would reserve again if I had the chance
Pros:

The staff are really friendly and welcoming, specially Bellen this lady owns the hotel’s spirit, she focuses on the details and deals with each client as a special client, May God bless her with her hard work. All other staff are welcoming, Hacelet and Abrar thank you all. The location is amazing and close to Ortakoy center, the beautiful city.
The breakfast is a traditional turkish breakfast, I liked the omlet Bellen prepares. Thank you Bellen for everything. The hotel accepts my late checkout without extra fees.thank you.

Cons:

Ok, I believe if the staff speaks English fluently would be much better to communicate, however they tried to use translation few times. Also I wanted to mention the first day I come to the hotel the room was changed due to unknown reason, so I paid more to have a good big room.

2026-05-28 • via Nuitee