Lisboa Carmo Hotel

Hotels
9.4 (4665 reviews)
Rua da Oliveira ao Carmo 1-3 , Lisbon , pt

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
Issues with food service
Some room amenities outdated

Categories

Cleanliness
9.43
The rooms were clean and well-maintained, receiving positive mentions across multiple reviews.
Service
9.9
Staff were consistently described as exceptionally friendly and helpful throughout various reviews.
Location
9.94
Multiple reviews highlight the hotel’s prime location, close to shopping and historic sites.
Room Quality
9.39
Rooms were mentioned as spacious, well-designed, and comfortable, with a lovely decor.
Amenities
8.92
Some amenities like breakfast received mixed reviews, but overall quality was decent.
Value for Money
9.38
Overall experience was perceived positively based on the great location and quality of service.
Food and Beverage
8.43
Food quality had some negative feedback; certain dining options in the hotel were not satisfactory.
Overall Experience
9.8
General sentiment reflects a highly positive overall experience with minor caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:46

Property Description

Luxurious Rooms with Stunning Views

Experience luxury at Lisboa Carmo Hotel with beautifully decorated rooms offering views of the Tagus River and Lisbon's old town. The stylish rooms feature pastel colored walls, air conditioning, flat-screen cable TV, minibar, and modern bathrooms with free toiletries. Some rooms even boast views of Saint Jorge Castle and the Tagus River, providing a truly unforgettable stay.

Gastronomic Delights and Dining Options

Start your day with a delicious buffet breakfast or opt for an in-room breakfast for a more private experience. Indulge in contemporary dining at Maria do Carmo Restaurant and unwind at the bar with a selection of beverages and wines, perfect for relaxing after a day of exploring the city.

Convenient Location and Nearby Attractions

Situated in the heart of the city, Lisboa Carmo Hotel is just a short walk from the vibrant Bairro Alto district and various restaurants, bars, and shops. Explore nearby historical sites and museums such as Lisbon Cathedral and Chiado Museum, all within easy reach. With Rossio Train Station nearby and Lisbon Portela International Airport a short drive away, your stay is not only luxurious but also convenient.

To book your stay at Lisboa Carmo Hotel for a memorable experience, reserve now!

Important information:

Please note that when booking 5 or more rooms, nonrefundable policies will be applied.

Please note that the credit card used to make the reservation must be presented at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 4665 reviews
Cleanliness: 9.43
Service: 9.9
Location: 9.94
Room Quality: 9.39
Amenities: 8.92
Value for Money: 9.38
Food and Beverage: 8.43
Overall Experience: 9.8
D
Didier • couple • fr
8
2026-07-11 • via Nuitee
M
Mariska • solo_traveller • nl
9
Pros:

We really enjoyed our stay at Lisboa Carmo Hotel. The location is perfect for exploring Lisbon, the rooms are stylish, and the staff is warm, welcoming, and professional.

Unfortunately, we experienced an unexpected issue with the air conditioning during our stay. While this affected our comfort, especially before starting the Fisherman’s Trail, the hotel handled the situation with genuine care.

The management responded with a sincere apology, communicated openly, and offered a fair refund. Their professionalism and commitment to customer satisfaction left a very positive impression.

We truly appreciated the way they resolved the situation and would not hesitate to recommend this hotel. We hope to return on a future visit to Lisbon.

2026-07-09 • via Nuitee
Y
Yossef • solo_traveller • il
9
Cons:

The room and the bathroom were clean, but there was hair on the floor.

2026-07-09 • via Nuitee
C
Craig • family_with_children • ae
6
Great location and nice rooms. Let down by basic failings.
Pros:

Location. Breakfast. Joining room good for family.

Cons:

Shower: difficult to get temperature and wet bathroom. AC failed and no fix. 35c so roasting in the room.

2026-07-08 • via Nuitee
A
Anthony • solo_traveller • ie
8
2026-07-07 • via Nuitee
G
G • solo_traveller • ca
8
EXCELLENT STAFF, COMFORTABLE ROOM, the loft rooms have great views but slanted ceilings
Pros:

Complimentary coffee and water, a fridge in the room, a spacious shower cubicle, a comfortable bed with many plushy pillows. Good wifi, a decent selection of TV channels in English. The area is not noisy, so you will sleep well. The area also has a vegan buffet steps away, and if you are not vegan, you will find plenty of Portuguese restaurants literally outside your hotel. The main avenue is close but it's downhilll/uphill, so if it's hot, you will not like it too much. I was upgraded to their loft rooms. whereas they are nice, they offer great views and are very comfortable, there is one problem: the loft has slanted ceilings, so you will not be able to walk straight throughout your room. that may be a problem for some, I tolerated it, but it wasn't ideal.

Cons:

The only thing I did not like much is the absence of a lobby. It's only a tiny space at reception with 2 armchairs, so if more than 2 people need to wait for a taxi after checking out, for example, they will have nowhere to go. The nice staff will tell you you can go into the restaurant, but it's not the same.

2026-07-07 • via Nuitee
D
David • solo_traveller • ie
8
2026-07-07 • via Nuitee
M
Marcus • couple • de
9
2026-07-07 • via Nuitee
A
Ani • family_with_children • am
8
The staff was very nice, overall we enjoyed pur stay at Carmo hotel.
Pros:

The family room was good, 2 connected rooms with separate bathrooms, and with a lot of space.

Cons:

One of the bathrooms didn’t have a bidet. The water pressure was not good, the cleaning could have been better.

2026-07-06 • via Nuitee
M
Matthew • solo_traveller • gb
9
Exceptional location - highly recommended
Pros:

Location was exceptional. So well located for walking around and restaurants, with a feeling of calm and beauty and only a few mins walk down to the main square.

Great location for cabs going around different parts of the city too.

WiFi good, bed very comfortable, rooms clean.

Only area to flag would be the bathrooms that could do with an update.

FOH staff were brilliant and overall highly recommended.

2026-07-05 • via Nuitee
B
Ben • couple • au
10
In walking distance to an exquisite listing of important Portuguese Contemporary Art Galeries
Pros:

The location

Cons:

Nothing

2026-07-05 • via Nuitee
M
Mike • solo_traveller • us
8
2026-07-05 • via Nuitee
E
EGLA • couple • al
4
2026-07-04 • via Nuitee
E
Edward • solo_traveller • us
10
2026-07-04 • via Nuitee
G
Goran • solo_traveller • rs
10
Pros:

Excellent location, clean rooms and professional staff.

2026-07-03 • via Nuitee
B
Brad • family_with_children • us
9
Perfect location, great staff, excellent hotel
Pros:

Location is as good as it gets for Lisbon, across from ruined cathedral, near many veggie restaurants, a cute little square with 3 restaurants and outside dining just outside of hotel. Staff were very helpful and friendly. Live and very good music on Wednesday nights.

Cons:

Breakfast is good (they have their own espresso machine), but I would have more fruit variety and improve on pastries. A small issue would be adding a designated sitting room with couches/comfy chairs once breakfast ends. But these are small issues.

2026-07-03 • via Nuitee
R
Ruth • couple • il
7
הצוות ניסה לעזור ולתקן את הדורש תיקון
Pros:

אנשי צוות נחמדים

Cons:

החדר לא נוקה כראוי ביום השני, מעבר לזה שבמקלחת חסרו אביזרים , בכל יום היו פחות דברים.
נאלצנו לבקש מהצוות להביא לחדר את הדברים החסרים …

2026-07-03 • via Nuitee
S
Steven • couple • gb
10
i would book the same hotel if i were to go again
Pros:

excellent location, very friendly staff

Cons:

a little more storage space would have been good

2026-07-03 • via Nuitee
L
Linda • extended_group • se
10
Perfekt!
Pros:

Perfekt läge. Så mysigt med torget Largo do Carmo alldeles utanför hotellet. Glad och trevlig personal. Mycket bra frukost, värd att betala för.

2026-07-03 • via Nuitee
T
Tiago • couple • pt
10
Will certainly stay here again while in Lisbon!
Pros:

Location is perfect! Just next to the center of the city, meaning guests enjoy a calmer area while still very close to the heart of the city. Metro stations are a 5-7min walk.
I got there by motorbike and the staff had space to store the bike in their garage, which was nice.
The breakfast is one of the best I've had while traveling!

Cons:

Nothing worth noting.

2026-07-02 • via Nuitee