Blue Angel Resort

The view from the room is simply the best! The room itself is nice and spacious. I like that everything was clean and simple. The staff is great, the restaurant is very good.
You can snorkel right from the hotel.
We enjoyed our stay very much!

Location and staff

Food was great, staff was great. View was great from the room!

Beautiful view, great staff, intimate, nice pool.

I am a professional scuba diver and my wife doesn’t dive due to sea sickness. So as we married people do, we find a compromise. Blue Angel resort is the perfect place. Right on the ocean and a pool as well. The staff is very friendly and they make you feel welcomed, all the time. The scuba dive staff are also very professional and very good at what they do. Now, here is the secret of the place…the Chef is exceptional! Never saw them or met them but what came out of the kitchen was well presented and very delicious.
The hotel is well kept and if it is broken or not working, it gets repaired or replaced. The AC was perfect, the beds were comfortable and they even had pillows that quite adequate!
You are the perfect distance between cruise ship ports that you avoid the thousands that pour off those ships. I highly recommend to rent a jeep for the day and cruise to the breezy side of the island…about 100$ with everything in…the hotel staff arranged this for us. There was a young lady by the name of Sylvia who sang there a few nights…she is exceptionally talented!

4/5, would stay again! 3rd time on Cozumel, 1st time in this hotel.

Super friendly staff, very good dive shop, excellent breakfast included in the room rate and balcony views which are just stunning! I also really, really enjoyed just being able to walk directly from the breakfast, down past the dive shop and on to the boats, where your diving gear would be waiting for you. Good and fast dive boats, although 2 out of the 3 were small with no bathroom facilities, if that's important to you. Good dive masters!

The rooms are spacious and the bathrooms are what I would call OK by local standards (although I really wish they would allow you to flush the used toilet paper, yuck!) and with reasonable water pressure and hot water most of the time.

The walk to the downtown area of San Miguel is about 15 minutes or 150 pesos in a taxi, and the taxis are plentiful. The live music in the evening (3 days/week) was of very high standard.The garden is nice and the pool (mostly used for divers' training) area is a great place to lounge about with a drink from the bar, enjoying the sunsets. The best rooms are probably in the x03-05 range on the 3rd and 4th floor, as those are away from the lobby/garden "elevator" music (why not turn that off?) and have less street noise, allowing one to fully appreciate the sounds of wind in the palms and surf on the pier. We asked to be moved from the 2nd floor to one of the upper floors, and staff were very kind to accomodate that without any fuss. Also by chance met the owner of the place, and she spontaneously offered us lunch in the restaurant, which was great!

However, with that said, there is also quite some room for improvement. The rooms are indeed dated (and the electrical outlets are in particular quite dodgy & SUPER-dirty!) and there is quite some street noise. When the hotel undergoes renovation in the hopefully not-too-distant future, then I would very strongly recommend that sound-proof doors towards the street be installed. Along the same lines, the x06 rooms at the end of the building and towards the small shipyard would benefit immensely from some fencework up against the yard building, for some sound mitigation to dampen street noise.

We stayed at Blue Angel for Diving, which we enjoyed the dive leader Andy and the Boat people. The dive shop people are not very accommodating, we were unable to dive on Thursday due to illness, and they would not allow us to switch to Friday or give a refund. The hotel itself and staff is disappointing. Most days you would see the staff sitting around playing on their phones while the sitting area in the lobby is in disarray chairs stacked, cushions a mess, clean lines stacked on the couches. dirty dishes stacked up, water container empty. There was a coke bottle on the side of the steps the entire week we were there. Lounge furniture by the pool legs broken laying there on the ground. Pool needs painting. In our room the outlets are hanging out of the wall 303. looks like black mold on the ceiling and above the air conditioner.

The best way to spend our 10th Anniversary.The room was excellent. The food is superb. We arrived on Monday ,enjoyed live music on Wednesday, Thursday & Friday.

I love the staff here, very friendly and kind and helpful. I do shore dives here. The place is always clean and well maintained. They have a dive gear area to setup and it’s perfect. Lots of creatures to see. I have been going there for the last 10 years since I have been living here. I love to take my time and look while diving.

great live entertainment !! The Friday night and Saturday night bands and singers were excellent and the Buffalo wings are just like back home

The Blue Angel Resort, on Melgar, just south of downtown.
This morning, I am asking myself how I've spent so much time on this lovely island, over so many years, and NEVER been at Blue Angel Resort until last night!
Honestly, I've walked past many times, and poked my head in- curious, liking everything I see in those quick glances, but intimidated by the sign about "for resort guests only'. I was afraid that meant the lovely garden and well- reviewed restaurant were off limits.
NOT SO!!
I was tempted by ads regarding one of our favorite bands, Smooth Cats. So, we walked down, marched our anxious little tushes right up to the front desk, and asked if reservations were required for dinner. And that's when Eva's exceptional staff began to show us just how welcome, and well cared for, ALL guests (not just resort residents) at Blue Angel actually are!
We were told the restaurant was open, and given the option to sit near the band in the garden, or in the upstairs restaurant. We had our choice of garden tables, and immediate, friendly service, in both Spanish and English. I loved everything about the ambience right from the start!
The STAFF- attentive, friendly, helpful, and welcoming. Never overbearing or intrusive. I can't say enough good things about the quality of service.
The FOOD- omg...just look at the photos! I promise, it tasted even better than it looks. We ordered a burger with onion rings and a loaded baked potato. I should point out that I do NOT eat much beef, and especially not hamburger, in the US. It always causes ... *ahem* unpleasant issues... for me. But I DO LOVE a good burger, so when I come to Cozumel, I indulge. And I have found my new favorite burger on the island! I ordered it medium, because I've found most places tend to rush your food out and medium rare is usually a bit _too_ rare. NOT here. Our order was perfectly prepared, medium, and next time I'll order medium rare. You have to watch the impressive cheese pull video on this post...it's insane. I swear they use a half pound of both meat AND cheese on every burger. And it's such good quality!
I'm typically hesitant about ordering onion rings- I love them, but I'm always disappointed by them (everywhere). Too much breading (only batter dipped is worth eating IMHO) or lacking real onion flavor. Or, worst of all...soggy. Well, ORDER the Onion Rings! They were perfectly battered, fresh, and tender-but-hefty slices of real onion. So fresh and crispy you have to wait to touch them. No sad, soggy, rings here! The loaded baked potato was perfectly done, with that wonderful jacket -potato flavor that's so hard to find. The beef on top appeared dry to me, but I was wrong. It was tender, tasty, and a great balance of flavors with all the usual toppings.
Portions are extremely generous. We'll be eating leftovers. I usually bring my own containers, but eco-friendly to go boxes were provided. (Thanks for respecting the environment, Blue Angel!) Update- we went back and had Tempura Shrimp with risotto. It was phenomenal!
The VIBE- Blue Angel has atmosphere down to a fine art. Eva (the owner), said "We're not fancy." No, not at all fancy if you mean that in a pretentious, off- putting sense. We were dressed quite casually and felt perfectly at home. But the garden was lovely, the cleanliness and overall presentation, appearance and comfort were absolutely stellar. It felt like a high end private party, without all the pomp & fussiness. That fine balance between comfort and elegance is difficult to achieve, but flawlessly accomplished here.

Entertainment- the band was (as always) talented, engaging, and just plain FUN! Smooth Cats play here on Saturdays and Tuesdays, early enough to let resort guests sleep (morning dives require a good night's rest) but perfect for dinner plans or an early evening (because yes, I am old). The resort is close enough to downtown that you can taxi to late night parties in just a few minutes, for a very few dollars.

I want to mention Eva Kristine, the owner. She is on site, involved, mingling and overseeing the whole operation. Say hello when you see her, and you'll leave with a new friend!

I did a quick 'Sunset at Blue Angel Resort' vibe video, and a longer 'walk up & through' video for those of you with questions about visiting the resort and restaurant. I hope it gives you an idea of how nice our evening was. Sunsets are gorgeous every where on the malecon, but this is a truly relaxing and happy setting for watching them. (Music in the videos is by The Smooth Cats; I just got lucky with timing.)

The magic is gone. This was our third and, alas, final visit to stay here. The motel has gone downhill. The place needs a complete refresh. Everything feels grimy and old. What had been a basic, charming place is now a dumpy motel. The desk staff were uninterested in us at best. The dive shop and restaurant are still good and deserve 5 stars. That's why I'm giving 3 stars to the overall experience.

Everything.

Be very careful about booking with Blue Angel. My first trip with them (years ago) was very good so I decided to return to Cozumel and dive with them with my spouse. I made the reservation and was required to put down $700+ to complete the reservation. However, my wife was denied a visa (she is Brasilian and had to have a visa) so we had to cancel the trip. Despite contacting Blue Angel 2 weeks in advance, they refused to refund my money. If it was $50 or $100 I wouldn't have a problem with it. But when it's over $700, I let them know 2 weeks in advance, and it was thru no fault of mine, this is not acceptable. If they even offered to refund a portion of my money, I could accept that, but they would not do that either.

It was exactly what we were looking for. Beachfront. Breakfast was good. Pool was perfect size to cool off and hang out in. Really enjoyed our stay.

Friendly staff and clean rooms.

As a scuba diver this property is perfect. Has a dock for dive boats,you can do a shallow water dive right off the dock and dive shop on property. The entire staff of the hotel,restaurant and dive shop were fantastic. The property is a little run down but it did not bother me or my wife. Room were clean and comfortable.

Property is in a convenient location to amenities and activities. All rooms have an ocean view. Restaurant serves good food. Good entertainment in the evening. Staff were friendly and helpful. Street noise is loud throughout the day, improves overnight and starts again early in morning with loading of the scuba cylinders.

We really enjoyed the restaurant! Armando, Sergio, Carlos, Ellie and Valentina have top notch service!! The food was excellent as well. We were, however, quite disappointed by the front desk staff! The WiFi was down pretty much our entire 11 day stay, the roof in my parents room leaked in several spots to the point their bed was wet! No compensation was made or any attempt to fix the roof even though rain was expected again. Our maid was also so wonderful and helpful! We really do love the Blue Angel, but were left feeling let down by our most recent stay. I do believe the front desk staff could spend less time on their phones and more time working on their customer service.